Been insured with this agent since I was 16. Proud to be an Allstate customer with this agency!!…read moreThe best! Especially after these fires Allstate goes above and beyond for their customers and truly care about everyone who has lost everything including people they love and they try to help as much as they possible can.

Juli and her team are always available to help us with our auto and home insurance. Very caring and…read morepatient with us seniors, explains everything so well. With monthly payments available it works for our fixed income budget. For us so worth the drive from Shingletown CA to Red Bluff CA.

Called about not getting anything from my homeowners company about my renewal or if they were…read morenon-renewing me. Katelyn reached out to my company and got back to me within 10 mins. The OUTCOME of my policy is NOT important to the review of this agency, as they do not control decisions like that. The review is for the quick response from my agent after reaching out to my insurance company. Thanks for taking care of my customer service needs!

Like many Northern California, ranches and farms ours is no exception. We are losing our homeowners…read moreinsurance because where we live not our individual ranch, but Northern California is too much of a risk. So with that I went to see Truman Christ insurance in hopes of getting a homeowners policy. Young girl behind the counter. Very nice. Very polite. The older man mid to late 50s, salt and pepper beard, dark hair absolute prick actually threw me out of his office. When I asked about getting a homeowners insurance policy told me I had a bad attitude and told me to leave. I simply asked if I could get a quote on an insurance policy for our ranch. Never ever patronize Truman Christ's insurance in Red Bluff California. He is an absolute prick.

Alejandra really goes out of her way to get you the best quote. She is friendly and cares about…read moreyour needs. I highly recommend her!

From the owner: I am an insurance agent/broker. I specialize in business owners insurance, General Liability,…read moreworkers Comp, auto and life insurance. Soy una corredora de seguros. Especializo en seguros de: negocios, indemnizacion laboral, responsabilidad general, auto personal y seguros de vida.

I recently opened a new life insurance policy with State Farm. My agent Tim was great, very…read moreprofessional, knowledgeable, and trustworthy. My Mother recommended Tim because of his honesty and compassion to his work. She was right, he does not rush you into anything and he really works hard to find the perfect policy for you. Thanks Tim. C. Cheek.

I had issues with the way the rental agreement was written after a no fault collision, and I called…read moreand emailed State Farm to straighten them out, a woman working for this office called me back and asked if there was anything she can do to help me. I explained my concerns but she was confused and shut down every request for help I made. I really doubt she was calling to help me because if there was a list of things she would actually do that list would be blank. Anyway through the conversation she bit into a keyword and started reciting some corporate incantation about how state farm and enterprise are different entities, however when I told her I know that state farm and enterprise are two different companies she hung up like a child. Just imagine, you're having a good day working on a project, you get a call from the Tim Weatherson State Farm Insurance Agent the person who you pay to provide you a service, a woman representing Tim berates you and hangs up. You're perplexed, confused as to what the purpose of the phone call was, and you're mad because some random person called you to tell you a bunch of lies treat you like you're stupid and hang up on you while you're mid sentence.

Caring and patient. Goes out of her way to help Thinks…read morethrough the problems and takes her time to think of resolutions

I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

Margy is absolutely wonderful! She had us in and out in twenty minutes. We never could have done…read morethis without her! She knows all the best insurance plans! So terrific!!!!!

We went to Margy when we had questions about new medicare coverage when we turned 65. She laid out…read moreall our options and helped us pick a plan that suited us best for both basic and supplemental coverage. All the details were handled by her. As time has gone on, we occassionally have questions and she NEVER fails to respond the same day. Call Margy, you will not be disappointed!

I just got a great auto insurance rate with Giles Insurance Brokers out of Anderson, CA…read more I had been with Allstate for 20 years, and switched to Progressive about a year ago for a lower rate. This past renewal, Progressive sent me a letter telling me they were raising mine and my hub's rates by 30%, at no fault of our own. They said it was due to demographics. Of course I was not happy. They wanted $210 per month to insure 2 cars, one with full coverage and one with liability only. Tiffany at Giles got all three of our cars covered with full coverage, a $500 collision deductible and a $100 comprehensive deductible, for less than that with Nationwide / Allied, which is an A+ rated company. She really took the time to look at the best options for us. Great, friendly service...check it out if you want to get a quote, and remember your broker doesn't have to live in the same town as you...you typically only talk to them on the phone, right? And if you are going direct to the insurance company, like I was with Progressive, definitely make the change to a broker...they really work for you and not dealing direct with the insurance company yourself is so nice. There are no fees from you to broker either, the insurance companies pay their fees. It's like having a personal shopper, but for insurance, saving you loads of time and aggravation. Bottom Line: Call Giles Insurance and ask for Tiffany, and tell her I sent ya...you will be happy you did! :)

Giles Insurance is Amazing!!! Beyond the best service I have received at any insurance office ever!…read moreBeth Stephens goes out of her way to make sure you are 100% happy with your insurance experience and offers so many options, I send everyone here and plan to be with them for years to come!!

From the day I met Garrett, I could tell he was the right person to trust with my finances and…read moreplanning for the future. He's easy to talk to, easy to trust, and you can tell he genuinely has your best interest in mind with every suggestion he makes. Garrett is extremely professional, knowledgeable, and absolutely worth meeting with if you have any questions about your finances or planning for the future. And, of course, the best part: he makes you money! Couldn't recommend him more.

Great crew, always on it! Wouldn't trust my money with anyone else. Very clear with what they're…read moredoing and no need to worry about correct choices being made.