Juli and her team are always available to help us with our auto and home insurance. Very caring and…read morepatient with us seniors, explains everything so well. With monthly payments available it works for our fixed income budget. For us so worth the drive from Shingletown CA to Red Bluff CA.

Everyone is nice, and it's good to see good reviews. However, in my case, I'm finding them…read moreinefficient and lack attention to detail. It's makes me worried, that if I have a claim, will it be handled efficiently? Because of the inefficiency, I will be double charged this month, which is December as in Christmas time, and I'm on ssd with limited income. To have to make a double payment because things were not taken care as they should have been is very frustrating. I'm sure there are few of these problems, but it's me and I'm upset.

Called about not getting anything from my homeowners company about my renewal or if they were…read morenon-renewing me. Katelyn reached out to my company and got back to me within 10 mins. The OUTCOME of my policy is NOT important to the review of this agency, as they do not control decisions like that. The review is for the quick response from my agent after reaching out to my insurance company. Thanks for taking care of my customer service needs!

Like many Northern California, ranches and farms ours is no exception. We are losing our homeowners…read moreinsurance because where we live not our individual ranch, but Northern California is too much of a risk. So with that I went to see Truman Christ insurance in hopes of getting a homeowners policy. Young girl behind the counter. Very nice. Very polite. The older man mid to late 50s, salt and pepper beard, dark hair absolute prick actually threw me out of his office. When I asked about getting a homeowners insurance policy told me I had a bad attitude and told me to leave. I simply asked if I could get a quote on an insurance policy for our ranch. Never ever patronize Truman Christ's insurance in Red Bluff California. He is an absolute prick.

Alejandra really goes out of her way to get you the best quote. She is friendly and cares about…read moreyour needs. I highly recommend her!

From the owner: I am an insurance agent/broker. I specialize in business owners insurance, General Liability,…read moreworkers Comp, auto and life insurance. Soy una corredora de seguros. Especializo en seguros de: negocios, indemnizacion laboral, responsabilidad general, auto personal y seguros de vida.

I had issues with the way the rental agreement was written after a no fault collision, and I called…read moreand emailed State Farm to straighten them out, a woman working for this office called me back and asked if there was anything she can do to help me. I explained my concerns but she was confused and shut down every request for help I made. I really doubt she was calling to help me because if there was a list of things she would actually do that list would be blank. Anyway through the conversation she bit into a keyword and started reciting some corporate incantation about how state farm and enterprise are different entities, however when I told her I know that state farm and enterprise are two different companies she hung up like a child. Just imagine, you're having a good day working on a project, you get a call from the Tim Weatherson State Farm Insurance Agent the person who you pay to provide you a service, a woman representing Tim berates you and hangs up. You're perplexed, confused as to what the purpose of the phone call was, and you're mad because some random person called you to tell you a bunch of lies treat you like you're stupid and hang up on you while you're mid sentence.

I have been a state farm customer for 40 + years, stopped by my agents office Tim Weatherson. Was…read moretold i needed to make an appointment ? There were no other clients there. Three guys all playing on the computer, too busy to deal with an established customer, TOTAL BS.

Caring and patient. Goes out of her way to help Thinks…read morethrough the problems and takes her time to think of resolutions

I would not recommend this business based on my personal experience. Called on Tuesday 7/15/2025…read moreand spoke with the front desk person for 23 minutes providing all my personal information for home and auto insurance quotes. She stated that I would receive a call within the next business day or two. I was not contacted by their office. I happened to pass by their office on Friday 7/18/2025 and decided to go inside to follow up. The gentlemen in the office located to the left as you enter the office greeted me. I told him I was waiting on some insurance quotes and was wondering what happened. He stated he would look into it and get to back to me. I provided my contact information again. I received a call on 07/22/25 from an agent and she stated that she would get back to me by the end of the week at the latest. As of today 08/5/25 I have not heard back from their office.

If you need to communicate via email, for whatever reason, DO NOT waist your time trying to ask for…read morea quote from this company. "Due to time constraints and policy issues we are unable to gather information for a basic quote via email."

Navigating all the options when approaching Medicare can be very confusing. TV adds promising the…read moreworld of services and advertising in the mail overloaded me. I found Margy and liked her straight forward approach to Medicare choices. I asked a lot of questions and many directed toward future Customer Service after I choose plans. She answered all my questions straight forward and did not avoid any direct answers. No giant call center and no pressure tactics. Just friendly help with back up staff when needed. She got me all set up with my Medicare choices and prescription Part D too. All the options offered to me are specific to my residence area and she will review with me as needed. I can travel with confidence that my plans will support me in retirement. I like the fact that she represents almost all companies and doesn't push one carrier who she tied to like many big companies. There was never a worry that my coverage would not be effective in time as she is always in contact so I know I am in good hands.

Margy is absolutely wonderful! She had us in and out in twenty minutes. We never could have done…read morethis without her! She knows all the best insurance plans! So terrific!!!!!

Giles Insurance is Amazing!!! Beyond the best service I have received at any insurance office ever!…read moreBeth Stephens goes out of her way to make sure you are 100% happy with your insurance experience and offers so many options, I send everyone here and plan to be with them for years to come!!

We've been with Giles Insurance for about seven years and they are great! Todd Giles is always…read morevery nice and helpful and we've been consistently happy with his service. We just bought a new house and continued to use Giles Insurance Services for our new house and our autos.

Great crew, always on it! Wouldn't trust my money with anyone else. Very clear with what they're…read moredoing and no need to worry about correct choices being made.

Garrett (and his team) are an excellent resource for sound advice about your financial health. They…read moreare very responsive, knowledgeable, and have steered us right over the last few years. Garrett helped us develop an strong plan for our retirement and the plan is being executed well. I trust him, his company, and plan to keep them on our financial team until the end. I'm grateful we discovered them!