Couldn't get a ballpark figure over the phone on how much it would cost to do a simple tax form…read more Guess I'll keep looking

A friend recommended them for taxes because they charge a more reasonable amount to do your taxes…read morethan I was paying somewhere else. You upload your documents to a "secure site" (which is a joke I think? My browser gave me a warning about it not being secure and someone could be trying to steal my information - LOLZ!). Then you dont hear back from them for over a month. April 15th passes, no word. Luckily the tax deadline was extended this year (2021). When you call, you are told "its being reviewed and they will reach out to you, probably today." No one does. The next week you call again and they say the same thing. Then someone does reach out to you, huzzah! But it's not the person who did your taxes to go over them with you. That would be helpful. Instead you hear from the receptionist telling you your taxes are done and what you owe them and the government. Okay. Great. You look at your taxes and shit you owe A LOT. You're not used to owing SO MUCH. If you happen to have a question about something, they treat you like you're an annoying idiot and say "I've only been doing taxes for 34 years, I think I know the law..." Mmkkk. Yes, thats the reason you, and not me, are doing my taxes. And I'm ignorant, so I have questions. Jesus, I'm not attacking your intelligence. On the contrary, I'm seeking information to understand. If there is a mistake with the paperwork (payment math isnt adding up to the total balance, the first payment shows its already past due), when you ask about it, they tell you Tracy is busy and won't be able to look at whether the information is correct, for a month. A month, seriously. Your tax paperwork has errors and they can't even look at it to check their own work within a reasonable time frame. You need this information to be accurate because you need to take action on the information (the first payment is due in a couple weeks). Or is it already past due? Its too bad you're unimportant enough to get prompt service. I dont understand why someone else other than Tracy can look it over. She didnt even do them in the first place. Someone else there did. Not great service.

I am so upset with the awful service at Sweeney & Sweeney Insurance compared to the past. We had an…read moreagent named Melanie who called us back and got things done right away before the details got forgotten. Now, I have spend over 2 hours trying to get a simple matter (still needing to have a vehicle taken off our policy since March 10, 2023) addressed and it is impossible to do but it is affecting any more progress forward with my insurance. They are very incompetent and I will probably take my policies elsewhere.

This place is absolutely amazing. My work gets their insurance through them and they are so…read morehelpful! I don't understand insurance and they help me step by step through everything. I would recommend anyone here!!!!

I have known Harold for many years, and while he has been doing my taxes, he has been professional,…read moreattentive to my needs, and always willing to help. He always responds to my e-mails in a timely fashion, we have NEVER missed a tax filing deadline. I look forward to many more years of working with Harold. I recommend him to anyone that needs expert tax services. Respectfully Walt Hobbs

Harold has done my taxes for the past 3 years. He has done a great job with all the complexities I…read morehave had. I had taxes for both Oregon and California States for 2 years. He is very knowledgeable of Oregon State Tax Law as well and of course of California. I look forward to meeting with him again for my 2021 taxes.

Went in and aked the gentleman to help me. He said you can do it yourself. I understand he was…read moretrying to save me money. But was very dismissive. I did do it myself and already got my refund. The vibe was very odd. I had done business with them with the lady I had used retired. Still waivering on the whole decision between 4 & 5

This is a great company! As a business they make sure all our records are straight! We work with…read moreRose for our taxes and Jeff for our payroll.

Great place to come cash checks friendly fast service great customer service kat angie are greetread more

Kat helped me cash a check late in the day. I don't usually write reviews, but she was very…read morefriendly and patient while I retrieved the needed information. So I thought she deserved some recognition. A1 customer service!

I have been assisted by both the Paradise and Chico office at different times over the past 25…read moreyears and have never had a bad experience. Everyone has been helpful, knowledgable and friendly. They know what they are doing, answer your questions and find the documents you need. If you are arriving to sign documents, they have the documents ready. Always a pleasure doing business with them.

Cheri H. There is the most helpful woman! She is organized and knows her stuff. I've recently…read moreneeded some documents for taxes and she got them right to me. Highly recommend this business and Cheri!

Traci was a great helper. She was quick and answered all my questions. Also had a great attitude.read more

Traci Ebright Porter was amazing and made me laugh during a stressful time in my life! She made…read morethe entire process of a payday loan so simple , fast, and made it fun! Will def keep doing business with Advance America in Chico, CA. Give them a try and ask for Traci ! She's amazing! :)

My wife and I went to Embrace and met with Kim and Ariella just to get an idea of what we are doing…read moreright and/or could do better in managing our money. Kim was very welcoming and her approach was calming and allowed for us to feel comfortable asking questions. Embrace is in the Stoble Workplace so she treated us to a complimentary Stoble Coffee order. It was a really good experience. I definitely recommend to anyone that is considering looking into Wealth Management and might be intimidated taking the first step. You won't be disappointed in reaching out to Kim and Ariella. Oh, and it was the day before my birthday, and she had a birthday gift waiting for me!!