I can't say enough great things about John and the entire staff at Butte Tax Office. From the…read moremoment I walked in, they made the whole process smooth and stress-free. John was incredibly knowledgeable, patient, and thorough. He took the time to explain everything in plain language and made sure I understood each step. It's clear he genuinely cares about helping people--not just getting the job done. The rest of the team was just as friendly and professional. You can tell they work well together and truly value their clients. Whether you have a simple return or a more complex situation, this is the place to go. Highly recommend Butte Tax Office if you want expert service!

Debbie is awesome. Always friendly and even called me to make sure that I gave her everything that…read moreshe needed to get my taxes done. I've been going to her for a few years now and she does a great job. Thank you Debbie.

The folks at Tree Star are professional, competent and friendly. Their work is thorough and timely…read more We recommend them highly.

Heather and her employees are great! Always there for us when we have any questions or need help!…read moreProfessional and clean office! Would highly recommend Treestar solutions to everyone I meet.

I have known Harold for many years, and while he has been doing my taxes, he has been professional,…read moreattentive to my needs, and always willing to help. He always responds to my e-mails in a timely fashion, we have NEVER missed a tax filing deadline. I look forward to many more years of working with Harold. I recommend him to anyone that needs expert tax services. Respectfully Walt Hobbs

Harold has done my taxes for the past 3 years. He has done a great job with all the complexities I…read morehave had. I had taxes for both Oregon and California States for 2 years. He is very knowledgeable of Oregon State Tax Law as well and of course of California. I look forward to meeting with him again for my 2021 taxes.

Was able to get my taxes done, didn't have an appt. Melissa Ramsey was the tax analyst and was very…read moreprofessional,friendly, explaining questions I had. Definitely a positive experience. Certainly recommend this office and their staff.

Mary Owen is terrific. We had a quick phone appointment and I was able to sign documents virtually…read more She was very friendly, professional, and made the whole process extremely easy. It also cost me the same as it cost me last year to do my taxes myself, minus the headache though. Mary was very knowledgeable and I would highly recommend her.

Andres put all my nerves at ease! I was there less than one hour and all my questions were answered…read moreand my taxes completed. The office staff was friendly, knowledgeable and very helpful leading up to my appointment. Two thumbs up!!! I'll be a customer for life.

Got more done in an hour with Andrés' help than I had done in a year of trying to figure out issues…read moreon my own. They saved me money with their thorough understanding of the quickly changing pandemic tax laws. Every person I encountered in their office was thorough, knowledgeable, professional, and also just REALLY nice. Highly recommend.

Do not hire Samantha. She has failed to submit our tax returns 3 years in a row and keeps saying…read moreshe'll fix it and keeps failing to do so. Very unprofessional. We're going with someone else, finally.

After many years with this firm I was dropped when the CPA that handled my taxes left the firm…read more When I initially asked Ms. Willingham what had happened her response was basically, "We've dropped many others who have been with us longer than you." No apologies or empathy. When I shared that I had been promised my amended return (due to tax legislation re. PG&E payments) would be done for free, I met with resistance and doubt about the legitimacy of my claim. After verifying my claim I was told the promise would be honored when guidelines were established regarding the process. After two months of unanswered emails and phone messages (and long after the guidelines were made available) I finally gave up and asked my new CPA to complete the amended return. It took her about three days to complete. Based on my experience, I would not recommend Ms. Willingham for tax services.

This company is completely thorough and dedicated to assisting you through the nightmare of taxes!…read more We drive an hour to see them every year because it is worth it. We also appreciate that they get to know us individually so they can understand how our past, present and future may be affected by taxes--this has helped guide us in some of our financial decisions. Our money and time is well spent here due to their 30+ years of knowledge and service.

Couldn't get a ballpark figure over the phone on how much it would cost to do a simple tax form…read more Guess I'll keep looking

A friend recommended them for taxes because they charge a more reasonable amount to do your taxes…read morethan I was paying somewhere else. You upload your documents to a "secure site" (which is a joke I think? My browser gave me a warning about it not being secure and someone could be trying to steal my information - LOLZ!). Then you dont hear back from them for over a month. April 15th passes, no word. Luckily the tax deadline was extended this year (2021). When you call, you are told "its being reviewed and they will reach out to you, probably today." No one does. The next week you call again and they say the same thing. Then someone does reach out to you, huzzah! But it's not the person who did your taxes to go over them with you. That would be helpful. Instead you hear from the receptionist telling you your taxes are done and what you owe them and the government. Okay. Great. You look at your taxes and shit you owe A LOT. You're not used to owing SO MUCH. If you happen to have a question about something, they treat you like you're an annoying idiot and say "I've only been doing taxes for 34 years, I think I know the law..." Mmkkk. Yes, thats the reason you, and not me, are doing my taxes. And I'm ignorant, so I have questions. Jesus, I'm not attacking your intelligence. On the contrary, I'm seeking information to understand. If there is a mistake with the paperwork (payment math isnt adding up to the total balance, the first payment shows its already past due), when you ask about it, they tell you Tracy is busy and won't be able to look at whether the information is correct, for a month. A month, seriously. Your tax paperwork has errors and they can't even look at it to check their own work within a reasonable time frame. You need this information to be accurate because you need to take action on the information (the first payment is due in a couple weeks). Or is it already past due? Its too bad you're unimportant enough to get prompt service. I dont understand why someone else other than Tracy can look it over. She didnt even do them in the first place. Someone else there did. Not great service.

Erin is amazing at what she does! She takes time to explain and review tax information with you…read more Gives great advisement, timeframes of when to expect returns, prepares packet for your records, and if there is any issues that arise she is there to help with any follow up questions or next steps. Typically, in past years I would file on my own via paper or e-file. This year I had extra tax documents and forms that were more complex. She made it such an easy process. She took the headache out of filing taxes. I highly recommend her!

From the owner: Professional and friendly with over twelve years experience in tax preparation and Bookkeeping.read more

Jenny McReynolds- Kenoyer helped us tremendously to try to save some money on our taxes. She guided…read moreus in the right direction when we asked questions.. she was respectful, courteous, and helpful. Thank you Jenny for your efforts. We will be there next year!

Jenny McReynolds-kenoyer out of the paradise, ca office did an excellent job in guiding me through…read morethe process of gathering my taxes and took the time of what I needed to do if I got stuck in not understanding of how to do something. Continue to do a good job!