Heather and her team did an outstanding job preparing our tax returns for us. I was especially…read moreimpressed with the timeliness and knowledge used to accomplish this. Quick and accurate with the most up to date changes in the tax codes that applied to our return. We have no hesitation in referring Treestar Solutions to any and all of our friends!!

She did my taxes correctly for the most part as far as I can tell, except that I ended up paying…read moreduring a year when I hadnt made hardly any money at all. I had a problem with an accountant before her, and I hired her to help me fix the issue, which as far as the returns go she did. I also asked her to help me deal with FTB about the debt, and she basically did some procedure with them that took 6 months, before which I HIGHLIGHTED REPEATEDLY that I did not want to pay more interest, she responded that that account would be on hold and there would be no interest. Well at the end of 6 months, I ended up having to take the matter into my own hands, pay nearly 2000.00 dollars in interest. When ever I have any questins about anything I have to wait 2 weeks to a month, and our appointments never seem to resolve anything I repeatedly ended up calling FTB myself to resolve it. I am now about to pay more money for something she did and didnt take responsibility for. if you want straight forward work done, she will do a good job, but don't hire her to clean up any messes, it will end bad. I am grateful for her help, but it was AGONIZINGLY SLOW, and disappointing to have to do everything extra myself. I dont know that first thing about talking with FTB, or maneuvering their systems, and I was forced to resolve 'clean up' part of the issue my self, paying over 5000+$ for a bill that was originally 1800.00 or 2000. She made excuses that seemed legit but was really hiding behind the confusion left by the man who messed it all up in the first place (before I hired her) the extra money was over 60% interest for her mis information, and misleading me by telling me that the account would be on hold, and despite me asking and insisting if that meant NO INTEREST, AND HER SAYING YES THATS WHAT IT MEANT, I payed the interest.

Cristabel patiently helped me assess my insurance auto insurance needs. She answered all of my…read morequestions in a way that I was able to understand and I left feeling very good about having a more thorough understanding of what seemed appropriate coverage for my vehicle.

I enjoy dealing with Cristabel team member at your office on my insurance.Service with you is…read morealways timely and pleasant.Thank you so much for your excellent service, patience and consideration of my insurance needs. I hope we can do more business in the future!

t was great meeting with Cynthia! She was so kind and helpful. I came in for an auto insurance…read morequote, but wasn't able to get coverage since I've had my license for less than three years. Even though it didn't work out, she took the time to listen to my situation and explain everything clearly. I've been feeling frustrated trying to find insurance with limited driving experience, and she really helped me better understand my options and what coverage I need. I left feeling much more informed and truly appreciate her help. I'll definitely be back next year!

I have been a customer for a little more than six years. Eddy and his team always go above and…read morebeyond. I have business, auto and life insurance all bundled. The times that I needed help with something they have handled the situations with such care. After everything is resolved they are always so good about checking in. I highly recommend this team. Thank you so much for all you guys do!

Great office in chico. Reliable. Trustworthy. The team is there to help customers and always going…read moreabove and beyond to do so.

Tim is great and knowledgeable. On the other hand, Vanessa Is not. Example: i emailed her asking if…read moreshe could assist me with making a payment through the State Farm automated telephone system. I explained that I tried making a payment via phone after hours and in order to do that, i needed to provide a "key code " and i asked her to please provide that to me so I could make a payment via phone on my own. Her response was "I've never heard of that, it must be a system error!" That was her reply via email! I was in shock. She didn't even try to find out. I don't appreciate that type of response. I expected her to look into it and get back to me at minimum. I now know that the "key code"is found on your billing statement which is mailed out each month to customers. I am frustrated and feel that I may have to consider taking my business elsewhere.

Brian is everything you're possibly looking for when it comes to an insurance agent! He's reliable,…read morecommunicative, detailed-oriented, patient, understanding and informative! He's also very laid back, he won't pressure you into anything or try to "up sell" or trick you. He will ask all the necessary questions to make sure you get a plan that's met for your specific wants and needs. I didn't know much about life insurance, but was looking into getting coverage because I have a year old son. I wanted to make sure I had a plan that was affordable, yet secure enough to take care of him if something happened to me. He educated me and gave me options that was best for me. He feels more like family or a good friend than your typical agent. Loved working with him so much that I got my whole family to get insurance through him too! He definitely lives up to the Allstate motto, "you're in good hands."

I was referred to this office by a salesman at Chico Subaru. Unfortunately, after six months as a…read morecustomer, I wish I had gone somewhere else. This was my first time going through the insurance process, and looking back, I feel like my lack of experience was taken advantage of. I trusted their guidance, but later realized I was paying for coverage that didn't really align with my needs. At the beginning, I was given several discounts (like a student discount) that I later found out I didn't actually qualify for. When it came time for renewal, my premium increased significantly after those discounts were removed. The most frustrating part of my experience was the lack of support after I was in an accident. They were very unhelpful during that process, and I ultimately went to seek help from another local Allstate agent. I ended up canceling my policy. I did have to pay about 10% of the remaining balance (around $20) to close out the policy. Overall, the experience left me feeling like I wasn't properly guided through the insurance process, especially as a first-time customer, and that my trust in their advice wasn't respected.

Vicki and Claire are the best! We trust our home and cars to their insurance expertise. We want to…read morethank you for all that you have done for us!

Very responsive and helpful. We have had State Farm for 7 years for coverage of our home and…read morevehicles and have had great service with any issues that have come up.

Very helpful, friendly employee Bralynn helped me today and answered all my questions. Thank you…read morefor being so patient with me.

Great customer service, Maria was extremely helpful with all the questions and concerns I had…read morebefore making necessary changes. I would recommend speaking with her if you need more detail information before making a change. Thank you so much for you help it was greatly appreciated

Professional and accommodating. Reasonably priced. A friend of mine highly recommended this service.read more

Rita's Tax Service has my highest recommendation. She is…read morethorough, efficient, taxes on time, very reasonable rates and her tax organizer is amazing. I've had several top tax accountants in the Chico area in the last 45 years but Rita is the best.