Customer Service is professional courteous and efficient. If I have a question, Gloria always…read morehelpful and if she doesn't have the answer, she gets one. Alan Eddy always finds the best coverage for the lowest rates.

Been insured with this agent since I was 16. Proud to be an Allstate customer with this agency!!…read moreThe best! Especially after these fires Allstate goes above and beyond for their customers and truly care about everyone who has lost everything including people they love and they try to help as much as they possible can.

Juli and her team are always available to help us with our auto and home insurance. Very caring and…read morepatient with us seniors, explains everything so well. With monthly payments available it works for our fixed income budget. For us so worth the drive from Shingletown CA to Red Bluff CA.

Finally an insurance office that cares!!! Sean Rix, Shanese and the entire team really went the…read moreextra mile getting us the coverage we need. In addition Sean Rix State Farm is very active in our community and makes our town a better place to live. Thanks!

shout out to the amazing team! Ashley is another asset for this awesome crew! No one wants to deal…read morewith insurance but it's a must. The team here goes out of their way to provide the best customer service out there!

I have never had a bad experience here. Everyone is always helpful and answers my questions in a…read moreway that is easy to understand. Whenever I have had to file a claim they have been more then willing to help me the best they can. Great customer service!

From the owner: Our agency has the ability to write multiple lines of Insurance with a handful of companies that we…read morerepresent. We find out what YOUR needs are and build a policy for you. We focus on providing a competitive price accompanied by exceptional service from the staff.

I recently opened a new life insurance policy with State Farm. My agent Tim was great, very…read moreprofessional, knowledgeable, and trustworthy. My Mother recommended Tim because of his honesty and compassion to his work. She was right, he does not rush you into anything and he really works hard to find the perfect policy for you. Thanks Tim. C. Cheek.

I had issues with the way the rental agreement was written after a no fault collision, and I called…read moreand emailed State Farm to straighten them out, a woman working for this office called me back and asked if there was anything she can do to help me. I explained my concerns but she was confused and shut down every request for help I made. I really doubt she was calling to help me because if there was a list of things she would actually do that list would be blank. Anyway through the conversation she bit into a keyword and started reciting some corporate incantation about how state farm and enterprise are different entities, however when I told her I know that state farm and enterprise are two different companies she hung up like a child. Just imagine, you're having a good day working on a project, you get a call from the Tim Weatherson State Farm Insurance Agent the person who you pay to provide you a service, a woman representing Tim berates you and hangs up. You're perplexed, confused as to what the purpose of the phone call was, and you're mad because some random person called you to tell you a bunch of lies treat you like you're stupid and hang up on you while you're mid sentence.

Called about not getting anything from my homeowners company about my renewal or if they were…read morenon-renewing me. Katelyn reached out to my company and got back to me within 10 mins. The OUTCOME of my policy is NOT important to the review of this agency, as they do not control decisions like that. The review is for the quick response from my agent after reaching out to my insurance company. Thanks for taking care of my customer service needs!

Like many Northern California, ranches and farms ours is no exception. We are losing our homeowners…read moreinsurance because where we live not our individual ranch, but Northern California is too much of a risk. So with that I went to see Truman Christ insurance in hopes of getting a homeowners policy. Young girl behind the counter. Very nice. Very polite. The older man mid to late 50s, salt and pepper beard, dark hair absolute prick actually threw me out of his office. When I asked about getting a homeowners insurance policy told me I had a bad attitude and told me to leave. I simply asked if I could get a quote on an insurance policy for our ranch. Never ever patronize Truman Christ's insurance in Red Bluff California. He is an absolute prick.

Lydia is very inconsiderate. Tells you she's working on your qoute but doesn't contact you or…read morerespond to emails. When I finally got her on the phone 6 weeks later, she says: "Oh, I didn't contact you because I couldn't find any ins. for you." It would have been nice to know that in the beginning. She totally ghosts you instead of letting you know.

Long long time customer. Lydia provide no service, often times not calling back or not responding…read moreto emails. She seems 25% percent there. Will only deal with you if you catch her on the phone.

Caring and patient. Goes out of her way to help Thinks…read morethrough the problems and takes her time to think of resolutions