Avi and his team really know their stuff. He's been doing this for over thirty years and just knows…read morehow to get things working again. They're easy to get ahold of and responsive and the two times my unit went out they got it back up and running right away. I appreciate that he is very honest and they don't try to upsell you with something you don't need. My unit was a 2010 but he told me he thinks it will last another 5 years.

I received three quotes from people arranging anywhere between 28,000$- $35,000 to replace my A/C,…read moreunfortunately my house was too big for only one unit so I was ready to pay a whole lot of money Avi came and suggested a few mini split units in the rooms which we are not using and then direct the old A/C to the rest of the house while providing a major clean out and maintenance for the existing one I really thought my old A/C is dead and needs replacement but apparently Avi brought it back to Life and it's absolutely kicking right now I've ended up paying less than a third of what everyone else offered me and he also cleaned out years of pollution in the system my A/C is working better than ever

Ryan from Mikes Air was a godsend'!!! Great communication, was able to troubleshoot and get the…read moreparts needed to restore our family's AC unit. Ryan was courteous and even covered his shoes before coming into our home. Mikes Air is well represented by Ryan and I will definitely use them in the future and will recommend them. Thanks again, Richard

I called this company for a second opinion after feeling reluctant from dealing with another…read morevendor. Andrei called within 10 minutes of my husband leaving a message. Andrei came over same day and spent time diagnosing the problem. Andrei explained the part that needed replacing (the blower) and talked me through exactly what he was going to do. No hidden charges. He called the next the day to say that he had the part and replaced it within 30-40 minutes. He was polite and professional and I appreciated him taking the time to explain the process.

If I could say there was an outstanding group of individuals for this new install of a Daikin split…read moreair conditioning unit. Without question and hesitation clearly the installers Angel and Junior went far above and beyond what an average company employee would do without question. A lot of things can be promised by a salesman and not fulfilled. These two professional installers made sure on a Saturday and returning on their day off, a Sunday to complete the job. And to complete the job right. It's easy to be hesitant in this day and age to be able to trust a company. But these two gentlemen are the mission statement of this company. I would never hesitate to use this company again if these two professionals were involved with my job. Thank you gentlemen for a job well done.

Refrigerant is as dangerous to handle as propane. Anyone can get there EPA license for $300. It is…read morecheaper to buy 25-gallons of refrigerant, it's about $200, and get your EPA license, it's about $300, then got your own Fieldpiece GS322F 3-Port Analog Gauge Set and the 3-hoses needed $175, some gloves and safety glasses, $25, and watch a YouTube video. The refrigerant isn't even flammable. Most systems take about 6-gallons or so. You guys wanted $1200 plus $200 a gallon for refrigerant. I was finally able to get numbers out of you. So absurd. I did it all for about $700 and have enough refrigerant for 3 more years. It was going to cost me $2400 in total to go with you guys. No need at all.

This review is particularly aimed to their office staff. Their techs are good but the girl in the…read moreoffice has no idea of what she is doing because she quoted me $95 for the service (my first annual inspection) for the technician to tell me it is 85 per unit and I have 3. When I called she said "I assumed you knew"..How am I supposed to know how much the inspection is when it is my first time doing it and you quoted me $95 for the service and it only took 45 minutes but now my bill is $255 ?? Needless to say that you lost a client and several referrals right on time for your busy season.

Aldo is a straight shooter, honest, and extremely knowledgeable. His price is beat out all…read morecompetition.

This was my first time using their services but when I needed a new central HVAC for my home, I…read morewent through Costco and Around the Clock is their current subcontractor. Michael handled all the business and clearly explained to me in my home what equipment options were available (all Lennox via Costco) and what payment options and benefits were available to Costco members. I took a few different estimates from other companies and although I found comparable equipment and installations that might have priced out cheaper than Around the Clock, the benefits received from Costco for CostcoCash along with direct cash refunds made them very appealing. Michael is very patient in the process of answering any and all questions regarding the equipment, installation, etc. The installation was smooth and painless. The team of two installers were polite and professional. They worked clean which is greatly appreciated. The installation took about a day and a half. End result: I'm very satisfied with my experience with Around the Clock. A very professional installation with great customer service. The new system has completely transformed the comfort level of my home. It's already been battle tested in this SGV summer and I couldn't be happier. If you're on the fence in deciding whether or not Around the Clock is a vendor you'd like to use, I whole heartedly recommend them.

I highly recommend this company for its integrity, transparency, and exceptional customer service…read more We recently purchased a new home and received an inspection report stating that our HVAC system needed several repairs. Wanting to make sure everything was addressed properly, we contacted several HVAC companies for evaluations. Unfortunately, many of them recommended expensive repairs and upgrades that would have cost us thousands of dollars. Then we called Around the Clock for an additional quote. Michael came out and gave us a completely different experience. He performed a thorough inspection of the system and, instead of trying to sell us services we didn't need, he was honest and straightforward. He explained that our HVAC system was functioning properly and that no repairs were necessary. In today's world, it's not often that you find someone who values honesty over making a sale. Michael saved us thousands of dollars in unnecessary expenses and gave us peace of mind about our new home. His professionalism, knowledge, and integrity were truly refreshing. If you're looking for an HVAC company you can trust, I highly recommend Michael Around the Clock.

We had a great experience with HVACControl. Scheduling was quick, easy, and completely hassle-free…read more Vardan was professional, knowledgeable, and provided outstanding service from start to finish. He answered all of our questions patiently and made the entire process smooth and stress-free. What impressed me the most was his honesty and integrity. I offered him a tip to thank him for the excellent service, but he politely refused to accept it. That really says a lot about his character. I highly recommend Vardan and HVACControl!

We had a great experience with HVAControl. Vardan was professional, knowledgeable, and took the…read moretime to explain all of our HVAC system and heat pump options a clear and easy-to-understand way. We never felt pressured, and he answered all of our questions patiently. Although we ultimately chose a different direction, Vardan made a very positive impression. Honest, trustworthy, and excellent customer service. Highly recommend!!

I highly recommend Service Genius , they are friendly and professional. I have worked with Service…read moreGenius on 3 different projects and was satisfied with their Service. P.S Please be patient with Genius Team , They have multiple jobs a day all over LA , so they may not show up at the exact time , but they will service you!

Instead of a review, let's call this a report card. In January a man knocked on my door. He was…read morethere from Service Genius to let me know that the LADWP and the South Coast AQMD "GO ZERO" program had amazing rebates I could take advantage of. With a $12,500 rebate from one, and a $3,000 rebate from the other, they would install a brand new, state of the art mini-split AC/Heat Pump system that ordinarily cost $15,900... FOR JUST $400!! I told him I already owned a recently purchased $7,000 AC unit and had a working heater, so even if it was a great deal I didn't need it. He told me the mini-split system would lower my electric bills and my heater was over 10 years old and would need replacing soon anyway. I was still skeptical about the rebates, so I said no, thank you. Days later, after I did some heavy research on my own and found everything he had told me about the rebates was legit, I asked him to come back to answer a few last questions. Even with all my vetting I told him I wouldn't sign a contract unless I was protected if, for any reason, I did not receive the rebates. He contacted a 2nd representative who came over to assure me I would be reimbursed if that happened. I RECORDED that conversation and filed it away... just in case. They explained if I didn't have the funds to pay them up front (and who does) I could take out a loan from a company they made a deal with. Service Genius was paid the financed amount, and I owe GreenSky $15,900 with up to 12 months to pay with no finance charges. That's a frightening amount of debt for someone on a fixed income. But I was encouraged not to worry because they had done this dozens of times and their customers had always received their rebates. They were certain that after the installation and an inspection the following week from LADBS, I'd get a $12,500 check 2 to 3 weeks later to pay off the loan... easy peasy. They would even fill out all the paperwork and submit it for me. The $3,000 rebate would come even sooner. I agreed for them to go ahead. Today is Aug. 8. Here's where things stand: 1. In the 3rd week of Feb. Service Genius hauled away my new $7,000 AC unit and installed their newer system. 2. In March the system failed the first inspection. 3. In May I was told the GO ZERO $3,000 rebate program has been put on "pause" and to keep checking to see when it would be reinstated (if ever). 4. By the end of July, the LADBS inspector had made three trips here and the system still hasn't passed. It's been 6 months and I still have not received the $12,500 LADWP rebate or the $3,000 one. Two weeks ago I became nervous and went back to check my paperwork. I discovered that what they had emailed me was a signed estimate, not the contract I remembered signing. I've called the office almost every day since then asking to speak with someone who has the authority to confirm that I would be protected if the system failed to qualify for the rebates. I was repeatedly told that someone would contact me. No one has yet, so I requested a copy of the signed contract from the person who answered the phone. I discovered that the written language does not say what I understood their representatives had promised me. Fortunately, that's the conversation I recorded in which those assurances were made verbally. So far, this company's grade is a resounding F. I will update this review to report exactly what Service Genius does--or does not do--to get this system through inspection and obtain the rebates I was promised when I agreed to this purchase. As things stand today, I have financed $15,900 for a system I agreed to purchase because I was told my FINAL OUT-OF-POCKET COST would be $400. Until this is resolved and I can change their grade to an A, prospective customers should know exactly what has happened to me before agreeing to a similar rebate-financed installation.

Jonathan is attentive, knowledgeable & takes the time to talk through the issue at hand. On top of…read morethat, the quality is top notch and the price is fair. I was recommended Prime Heating & Cooling by my neighbor, and I understand why. I would recommend Prime as well.

Jonathan was great to work with. A+ for sure! Solved our problem and the cold air is blowing again.read more

Very friendly and thorough, gave instructions about how to make system more efficient, gave advice…read moreabout possible change in system but it wasn't a sales pitch.

Great, friendly, reasonable service. Good advise for future needs. Plan to continue using service…read morein the future.

Elie & Ron came today to look at my apartment's air conditioning system. They were thorough,…read moreknowledable, and super friendly. It was a pleasure to meet them. And best of all, my air is now lovely and cool!

We were new homeowners and had only moved in for less than a month when our AC unit went out. It…read morewas an ancient unit that certainly needed replacement, but when we called The Right Choice, they arrived with the pushiest, sleaziest salesman you could imagine. He immediately insisted (more like demanded) that we needed new ducts as well as a new system. When I told him that we wanted a unit with a higher SEER rating for energy efficiency and lower electric bills, he dismissed my suggestion as if I was stupid for even asking about it. My guess is that they have some sort of deal with Goodman, because that is the brand that they forced on us. What was the grand total you ask? Over $20,000. And that was 8 years ago! Not only did they NOT replace all of the ducts (like they said they would) their installation was the most Mickey Mouse-looking trash I have ever seen. They must have put at least 5 pounds of mastic tape around the unit to try and seal it up and it still leaked cold air after a week of use. These are scam artists masquerading as professionals. Even after that ordeal was over, they would call us constantly, year after year, telling us we needed to pay for a tech to come out and service our system. Besides hosing off our compressor unit with our own garden hose, the only thing their tech ever did was aggressively try to sell us on more services. They never once opened up the unit to clean the coils. They never once topped off the coolant. They never even cleaned out the condensate pipe. 8 years later and I am paying the price with outrageous cooling bills, a leaky unit that is more mastic than air conditioner, and a clogged condensate line that I had to clean out myself (it took about 5 minutes once I had the right tool). Do not let these people into your home. There is a reason that you see so many one-star reviews among the four and five-star ones. Do not disregard those reviews (they are real people). This company will take advantage of anybody who is not particularly knowledgeable about HVAC. They are pushy and rude; they will try to sell you products and services that you do not need. They will continue to harass you with phone calls for years afterwards. Stay away. Stay far, far away.