When my old warhorse A/C blew a leak, I was fortunate to find DNA Heating and Cooling. I dealt with several members of the company, and I was knocked out by how every team member was friendly, courteous, and capable. Luis was patient and transparent in describing why I might want to opt for a replacement unit, but there was no annoying hard sell--and they also delivered the lowest bid. Andrew handled the agreement, and he quickly addressed and met my every concern. Mel seems to be the team shortstop; nothing gets by her, she catches all the tweeners. Luis and Jacob were friendly and fast technicians, a pleasure to deal with. Oh--and the new A/C is great. I directed movies for years, so I appreciate the value of a good crew--and the challenge of assembling one. This is a great team, and I highly recommend them. read more

If I could give DNA-heating-cooling.com a 10-star review, I absolutely would! Andrew and his crew are simply the best in the HVAC business. I have relied on DNA Heating & Cooling for the past two years for emergency service, minor repairs, and annual maintenance. They consistently provide outstanding workmanship, expert knowledge, fair and transparent pricing, and exceptional customer service. Their response time is incredible--especially during periods of extreme heat--and every customer is treated with respect, appreciation, and genuine care. My most recent experience was this morning after my air conditioner completely stopped working late last night. My Nest thermostat displayed an E74 error code, and with the current summer temperatures, I was extremely concerned. As a single senior citizen living in a two-story condo, the upstairs living area heats up quickly. I've had my sun-facing windows professionally tinted, installed a UV sunshade on my balcony to reduce the heat coming through the large sliding glass doors, added ceiling fans throughout the home, and even installed Blackout EZ Window Covers in the master bedroom--yet without air conditioning, it still becomes unbearably hot. I contacted DNA Heating & Cooling last night, and they responded early this morning. Andrew arrived within 20 minutes, diagnosed the problem, explained everything in terms I could easily understand, and had my air conditioning running again in no time. He never tried to sell me anything I didn't need and made sure I understood exactly what the repair involved. He finished in less than 30-minutes. Finding a company that is honest, knowledgeable, dependable, and genuinely cares about its customers is rare these days. DNA Heating & Cooling has earned my trust, and they will always be my first call for HVAC service. I highly recommend them without hesitation to anyone looking for a company that truly stands behind its work. Thank you, Andrew and your entire team, for another outstanding experience! read more

So greatful for the hard work of the entire team at DNA. Installing a heat pump and mini-splits in a 1927 building with a 14 step walkup is no joke. They jumped in and got the job done efficiently while keeping me updated on progress and any challenges along the way. Pre-scheduling communication was thorough, biding was well prepared and payment processing was super smooth. They made this process effortless on my part. read more

DNA Heating & Cooling - Exterior heat pump with ductless connections - Heating & Air Conditioning/HVAC Near Me

DNA was incredibly professional, quick, and efficient. The owner went out of his way to explain everything to me and was able to put me on the schedule to begin work quickly. The technicians were timely and extremely mindful of my schedule and to cause as little disruption to me while I worked from home. My system is now running great. The pricing was fair and transparent. I highly recommend DNA to anyone in need of HVAC services. They truly exceeded my expectations. read more

DNA Heating & Cooling - Heating & Air Conditioning/HVAC Near Me

My apartment building in Chinatown had them come out for a maintenance request. Basically we needed refrigerant, which they confirmed. The thing was, their tech didn't have any. What HVAC company shows up without the basics? They returned about a week later and finished the work order, maintenance request closed. You're probably wondering why I'm giving them 5 stars, huh? The techs were that cool I really hope DSS Holdings/Bunker Hill Heights LLC pay up when they get billed. read more

Quick easy and high quality service.they are very knowledgeable and professional. I made an appointment because my ac stopped out of nowhere and it was almost 105 outside, but they came out quick to help. My house stays so cool now thank you guys so much! read more

DNA Heating & Cooling - Heating & Air Conditioning/HVAC Near Me

DNA upgraded my old fashioned wall heaters to have new remote thermostats. They did a fantastic job and I would highly recommend them to anyone. Great job guys!!! thomas. read more

Professional, Caring, and Efficient. I highly recommend DNA. As background, I purchased a new-build home in a community. My AC system broke down within the first few years during COVID. Although my system was under warranty, the former HVAC company I chose to do the repairs had a tough time getting replacement parts. I reached out to DNA based on recommendations from several of my neighbors. Game changer. Andrew reached out to me the same day I inquired. He came out to assess, provided me a quote, and an anticipated timeline for the work right away (along with a potential start date). He assigned a crew (led by Ivan) and supervised the job from start to finish and regularly communicated updates. I work a lot and don't have the time (or patience) to chase down things like this - so I really appreciate his proactive method of keeping me informed. I'm also pretty Type A and ask a fair amount of questions. He took them all in stride and was very patient with me. After the work was done, Andrew came back when I was available to do a thorough walk-thru. For the price I paid (which I considered reasonable) and my peace of mind, the experience was more than worth it. I dragged my feet to get this done and my only regret is that I didn't hire them sooner - all just in time for the latest LA heatwave. Special thanks to Andrew, Ivan and the crew for keeping my home protected during the process and for making me feel like their most important client. As a side note, I don't write many reviews - this company and the people are very impressive. Give them a chance. As I said from the start, I'd highly recommend them to anyone. read more

Andrew and the DNA team do a great job! I have hired them for multiple projects from full HVAC systems to mini split systems. They are very knowledgeable, honest, and professional. Willing to work with your budget. Clean work. read more

The guy's over at DNA Heating and Cooling gave me a great deal on their Winter Tune-Up Special Only $69 to make sure I'm as warm as I want to be this winter. That's a $Off the normal $169 price! Ho... Ho... Ho... Merry Christmasto all‼ read more

I had a great experience with DNA Heating & Cooling. I called because my AC unit would not stay on longer than a minute. Andrew came by and quickly diagnosed the problem and had my AC running the same day. The DNA team was professional and left the work area clean. I've already recommended them to my friends and family. Definitely recommend giving them a call if you are looking for HVAC services. read more

This company is very responsive when we have an emergency. Spoke with Cassandra who's nice and answer the questions... I would work with them again. Excellent read more

Amazing service. I needed my central air conditioning system fixed because it stopped cooling my home. Within putting in my service request, Cassandra reached out to get me the soonest appointment. Andrew the tech came in the same day and my air conditioning was working by the same day I put the request. DNA was able to diagnose the problem and fix the issue the same day. Very personable and quality work. Will be recommending DNA to my family and friends! Thank you DNA team! read more

Great experience with this company! I needed new thermostats as they were broken, and our home was without heating and AC. As soon as I contacted DNA, Andrew called me, and we scheduled a same day appt. He and his workers are highly personable and skilleds. They quickly identified the problem, and provided me with an efficient fix. I couldn't be happier with DNA. They have been professional, reliable, and highly thorough. To say they've done an excellent job at a reasonable price, would be an understatement. I highly recommend them for any heating and air conditioning issues. read more

I was having issues with my heater during the winter months, I called other companies I had two different companies come out. During these times I was extremely concerned about cleanliness and covid-19 protection, the other companies came out and only had a mask on. They "fixed" my issue charged me a few days later my heater wasn't working. I found DNA heating and cooling, extremely suspect and cautious I explained to them what was going on, they came out had gloves, booties and a mask on and were extremely professional and thorough. They explained to me what the problem was, and gave me options. I ended repairing the unit but learned my unit is on the Frits, and will definitely use them when it goes out. I would highly recommend them as they are professional, patient and clean. read more

My mom just bought a new house and it doesnt have any AC. Having AC is a must if you live in the San Fernando Valley given the heat. I went to Yelp to look at different HVAC licensed companies and asked each one to give me a quote. DNA Heating and Cooling was the first company that I asked a quote from. Andrew came to see the house and immediately he knew what to do and how he can run the electrical part of it. He was the ONLY person that went to see our attic for access. His price was very affordable compared to the other companies that I asked quotes from. And I didnt feel comfortable dealing with them. I chose DNA and I am very thankful that I did. Today is THE DAY of installation. I am very particular about the brand since my dad also works in the AC business in another country and that is his brand. Andrew made sure that I get the brand that I want...a Daikin 18K BTU mini split. He brought 2 other guys Anthony and Guyo? (Another Andrew) with him. They really did a good job with the installation. I like how they were very meticulous with what they do. They actually take their job seriously. They made sure to cover the area first and handled everything with care. These 3 guys deserve 100 stars if I can give that many. I am so happy with my purchase that I already told Andrew (owner) that I plan to get him again for installing the mini split in every room of the house. Kudos to Andew, Anthony and Guyo! I cant wait to enjoy my mini split read more

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Andrew and his team came out the same day (5pm on a friday) gave me a quote on redoing ductwork to accommodate Our impromptu project of raising our ceiling to make it vaulted. Andrew was so dedicated that he started that night by getting rid of the ducts while we were out. We had them reroute ducting, reroute and recharge the ac, reroute electrical wires, Create junction boxes as they were all going through the addict which we were eliminating. They also Added dampers to all the bedrooms and zoned the upstairs and downstairs chase ducts. We scheduled them to come and do some additional work because of how great it all turned out! We are putting similar style ducted in our sons room which also has vaulted ceilings and will be adding a Remi Halo purification system to help mitigate all the allergy issues my wife and three children have. Nice, clean and fun to work with. Take a look at the before and after photos pretty nice job read more

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Andrew was a lifesaver! I called on Sunday and my call was returned within 10 minutes and we set up an appointment to come out on Monday. I had a different HVAC company replace my central air and heat and it was still not working. I have the Nest thermostat and Andrew re-wired it, did a few other items and it is now running perfect. If you want to use someone who cares, is punctual and knows his business, call Andrew!! read more

When it came time to replace an old furnace/AC, DNA did an incredible job. Andrew provided service above and beyond. He redesigned my entire house system and had a clear plan and estimate, timely communication to explain the entire process, and he was very reliable. He brought a great team to come and do the work and kept my home clean during the job. I highly recommend Andrew and this great company. You will be very happy with the end result. read more

Recently I've been having issues with our home heater. I called Andrew early in the AM and my message was returned almost immediately to schedule an appointment for the same day, which is unheard of. When Andrew and his technician arrived they were both over the top professional and very courteous. Once they completed their assessment Andrew walked both my wife and myself through the game plan. If you want a reliable and fair company to do business with, look no further. read more

Andrew is amazing. He did a really great job. Very few companies know about ductless split systems. After calling several places we finally found someone that knew what they were talking about. He came out and told us what was wrong and what it would take to repair our ceiling cassettes. We ended up deciding to switch to central air. He is knowledgeable, friendly, professional and honest. He was here working during the heatwave so we wouldn't have to suffer from the heat. They did a wonderful job and even cleaned up after themselves, which I find is a rare thing in Los Angeles. I highly recommend this company. Thank you Andrew! read more

We called them in for diagnostics test, which was a $120 service fee due at the time of service. We were hesitant because it is so steep, but Andrew assured us that this could be put towards the work if we move forward. However, after paying the $120 and getting an initial diagnostic review, we never heard from them again. We reached out via email and over the phone several times. We feel swindled. Beware. read more

Andrew rescued me!!! If you have an AC issue and you want a courteous, professional, knowledgeable expert who is a savvy troubleshooter and a relentless technician, hire Andrew and the folks at DNA. The situation: We had an AC leak cause damage to the walls and ceiling in our condo. We tried three different AC companies to come by and help us with the issue. We have a ductless split unit evaporator system. There is a large compressor on top of the condo building and each unit has an individual condenser coil and fan. This makes service complicated because there is a master compressor that cools water and then supplies the cold to each condo units individual condenser coil. Like a large hub that connects to hundreds of nodes. The other AC guys didn't know how or didn't want to work on our problem because it was too difficult of a system. It was very frustrating and a waste of time. We needed a solution and we needed to stop the leak asap!!! The service call: Andrew and Anthony showed up on time. They wear wearing DNA uniforms. They presented very professionally and did the little things like covering their shoes with plastic covers when entering the home. Andrew immediately recognized the system and explained exactly how it worked. They explained there was a charge for the service call which I expected and was fair given the total time and trouble of their visit. The diagnosis: He diagnosed the problem very quickly and gave me options on how to proceed, walking me through every step of the diagnosis and showing me video and data. He was methodical and knowledgeable. I immediately felt at ease with Andrew on the job. I was impressed at their use of technology. They used snake cameras, sensors, etc. and had all the right tech tools. They even took my payment using an ipad and emailed me the invoice on the spot . The repairs: We needed to replace the condensation pan and drain line connection. Andrew and Anthony executed the repairs as timely as possible and went through a great deal of trouble to find the parts that were needed. They even searched relentlessly all around town until they found it!!! Awesome service. He also recommended to clean the coil and fan while the unit was open since it was a good opportunity to do it a low cost. Which I agreed with. They were always timely, responsive, courteous and clean. Parking is very bad at my condo and they parked 5 blocks away if they had to. Even in the pouring RAIN!!!! The follow through: We tested the unit by running it hard for 7 days and NO LEAKS! Its cooling great and all the condensation is draining with no problem through the drain line into the home's plumbing. Andrew has been in touch with me to follow up. The cost: What they charged was surprisingly reasonable and I was very happy with the work. Honestly this is probably one of the best experiences I have had hiring a pro. Thank you Andrew and DNA! You have a customer for life. read more

Andrew and his team were effificient, clean and very polite. He explained the issue very clearly and was reasonable in pricing. Highly recommend Andrew and his team! read more

Andrew, Anthony and technicians did an amazing and quick job replacing and moving out AC unit. The team is amazing and very good about keeping your home clean and protected while working inside. Great price as well, if I ever need any other heating and cooling repairs DNA is now my go to and should be yours as well. read more

Awesome and professional. Will definitely call them again if any problems arise. I was very satisfied that there price is not over the top compared to other company's. Thank you guys read more

My heating went out on Saturday night and I called Andrew and he came right out to fix the problem. I would def recommend them. Very quick response. read more