The campus is huge. Cleanliness is definitely a priority. All the staff is friendly. The care is…read moregreat, very attentive to people's needs. They provide all kinds of care - independent living and assisted living. I recommend getting into independent living while you still can.

The assisted living facility is run very poorly and is understaffed. The residents are treated more…read moreas "wards" than as real people or residents. It's very sad to see the residents in assisted living being treated with little empathy.

Crestwood Manor is like an amazing cruise ship that landed in a lovely landscaped field! If you've…read moreconsidered a senior community for yourself or your parents but have haunting images of an "old age home," give them up and visit this beautiful, wonderful community! My parents moved to Crestwood Manor in 2005, and it was the best move they ever could have made...for themselves, and for our family. From our first tour, where we were greeted warmly by the staff and residents we met, and at every point through the 11+ years they lived there, the services, support, concern and care at Crestwood Manor only got more personal and welcoming. My father initially thought he and Mom couldn't afford living in what felt like such luxury, but a careful review of what was included in the fees, we saw that it was a virtual break-even with living in their house, without the work and worry of a single family home but many social benefits beyond single-home living, Their first apartment was a beautiful two BR/two bath independent living unit, custom decorated for them before their move. About 8 months after moving in, my mother became critically ill, and only survived to get to the hospital because of the quick work of the nurse and EMTs on premises. After mom's release from the hospital, the fabulous and friendly staff in the Nursing Center Rehab wing cared for Mom physically and emotionally. Every day, Dad was able to walk down the hall to share meals with her...then head off to his swim classes and exercise programs while she received outstanding PT and OT and medical care. The staff even helped us arrange a small graduation party for our son there so mom could participate, and years later during another stay, a special anniversary luncheon with a beautiful surprise cake for her and Dad! After returning to her apartment, my mother enjoyed 7 more years with a high quality of life because of the care, services, and wonderful friends surrounding her...this is a lively group of residents who enjoy games, shows, luaus, casino nights, happy-hours and more, and that social interaction motivated Mom and gave her many happy days! After her passing, the staff and community surrounded my father and supported him, engaging him in activities and never allowing him to feel alone. In fact, when my niece wanted a small wedding ceremony with my dad giving her away, the Crestwood Manor staff even transformed a lovely community room into a beautiful chapel for the ceremony, and residents lined the hallway to wish her well! The pictures and memories of that day are so special to all of us. After three years on his own in his large apartment, and after suffering a broken hip and developing light dementia, Dad spent time in the Rehab wing of the Nursing Center, recovering more quickly and fully than anyone anticipated. He decided to move into a beautiful, large Assisted Living studio apartment adjacent to the Clubhouse so he could still easily meet his friends for meals and activities. Through the process, the staff supported my sister and I as well as my dad, and they made the physical move easy, arranging (and re-arranging!) furniture and hanging pictures exactly as we wanted it all. Dad's aides became like family, caring for him with warmth, tailoring their schedule and activities to his needs, thoroughly communicating with my sister and me, and supporting him in every way possible. We were really all one big family working together to care for Dad, and making sure he was not only safe but happy. Dad passed away peacefully this spring in his apartment, surrounded by family and supported by Crestwood Manor staff and a hospice team they organized for us. We miss Dad AND the wonderful Crestwood Manor staff, but are so happy to know he and Mom both lived long, joyful final years because of the wonderful facilities and services, and most importantly, the professional and caring staff at Crestwood Manor. I couldn't recommend Crestwood Manor more highly. Visit! Move! Enjoy!

My mother was a patient at Community Memorial after suffering a stroke. She had excellent care at…read morethe hospital then the next step was finding rehab care which was at Crestwood Manor. Not knowing better, she was admitted into Hospice care which basically meant to Crestwood Manor that they did not have to care for her. When we were first told about her transfer My father was assured he could visit every day. Later, we were told it was 2 visitors once a week but the same person could not visit. The Hospice team consisted of a nurse & chaplain. Both were lovely people but I would never agree to Hospice again. I instructed Crestwood that she was not to have any medications I did not approve. They assured me but later found out she was kept on a certain drug so she didn't complain when they changed her---as the staff told me. I obtained all her medical records later & found she was given the drug I instructed them not to give her. This probably led to her death.Hospice did not give her any medications. Crestwood cut off our visits, they had a COVID issue from a staff member which they assured was controlled. They told us my Mom was safe, no worries. Two days later they called me around noon to say my mother stopped breathing. Suddenly she developed non-symptomatic COVID & died. Who was with her? No one- they just walked in & found her not breathing. The nurse that called was ice cold and spoke like she was giving me a weather report. I was in shock- this was supposed to be a highly-rated care facility. Several of the employees spoke to me about her care & basically said she was in a bed alone unless Hospice came by. Within two hours they called again to see when I would have "the body" removed. I was told they did not have room to keep her. I did not even have time to call family members, or console my Dad & when this arrogant nurse called. I filed a complaint against this facility not only for their lack of care but also for the way they treated me. I was told to pick up her belongings---I questioned about the risk of COVID for me. I was assured everything would be cleaned before releasing however, they tossed her things in the front seat of my car- nothing was cleaned, and picture frames broke. Please avoid sending your loved one to this facility for any rehab or aftercare.

My friend resides at Atria West. She invited me to be her guest at their holiday celebration in…read moreDecember. Welcoming, good food. Warm rapport with other residents.

I m a very experienced employee and certainly have visited many communities…read more This community is exceptional! The staff is amazing, kind and caring. The residents live very well here and are engaged and living purposeful lives. This location is very close to Broadway, Parks, Restaurants and Shopping! No community is ever perfect but I can happily say this one is clean, the food is amazing, the Engaged Life team outstanding and Wellness top notch.

Beautiful assisted living for your loved ones , the outdoors garden are beautifully kept and they…read moreeven have a pool . Parking can be a little tricky , but aside from that the staff is extremely friendly and helpful .

Top-notch facility in every regard. Caring staff and amazingly warm, welcoming and interesting…read moreresidents who were accomplished in their fields before they retired.

My mother has been in the skilled nursing area at Meadows Lakes for less than a year, but we could…read morenot be happier. Every single person on staff has been friendly, helpful, kind and respectful to my Mom and family. They have taken excellent care of her medically, and do their best to meet all her other needs for social interaction, comfort, entertainment, etc. They have medical, dental, rehab, physical therapy, etc. onsite. Meadow Lakes is a beautiful facility, clean, decorated with plants and lots of natural lighting, with windows out to courtyards, ponds, fountain, etc. Her room looks out on a courtyard, with her own patio with chairs, plants and bird feeder to enjoy the outdoors.

Meadow Lakes is a great place to work at and a great place to live. They are currently going…read morethrough construction to make the place look nicer. It's been around since 1965. There is independent living, assisted living, as well as the skilled nursing unit and also an assisted living memory unit. Go and take a tour, I'm sure you will love it! The grounds are absolutely beautiful!

Hire administrators who have elders' best interest at heart. Putting a loved one in elder care…read moreshould be less stress not more. Not really a great experience.

Monroe Village Sub Acute Rehab - the hidden "GEM" in Monroe. Beautiful, clean, great staff, great…read morefood, excellent medical care. I would give 10 stars if I could!!!!! Taking great care of my Mom!

Dont judge a book by its cover. Fellowship Village looks beautiful, and the amenities may be nice…read morefor independent living but I do not recommend it for short term sub-acute rehab. My 90 year old mom was there for four weeks after a long hospital stay. Sometimes she waited over 40 minutes just to go to the bathroom. The aids never ask if there is anything else that she need, they walk right out of the room as soon as she is back in her chair, often forgetting to give her her call button. Instead of helping her get back to independent living they got her dependent on diapers. The physical therapy wasnt all that great either (they did not do too much). The food is horrible and my mom lost 15 pounds after the first 3 weeks without anyone saying anything to me. Oh and the showers, my mom got a foot fungus. and it took two weeks for her just to get her first shower. They sent her home without having a shower in 10 days. Like others said, there are a few nice people who care, but most don't. I saw the aids hanging out in an oversized closet so that they cant be found when paged.

My sister moved with her husband to Fellowship Village in September of 22. seven months later her…read morehusband passed and she decided to move to get closer to family. She moved September 23. In the year that she was there she lost $113,000 (26) of her entry fee and is owed the balance of $321,974. It is now mid December and still no reimbursement, even after being told by the business office that we would have it by this date. Fellowship Village is worse than a Ponzi Scheme

If you are an active older adult looking for a warm community, a safe environment, lovely…read moreaccommodations, stimulating activities, tasty and varied meal options, and access to transportation options that free you from depending on a car, then you might consider Flushing House. I have been a resident for a few months now and I highly recommend it. The location is extraordinary. It is on a quiet street, but two blocks from the hustle and bustle of downtown Flushing with its many stores and transportation options. Manhattan is an easy commute, just a 5-minute walk to the LIRR station and a 15-minute ride to Penn Station or Grand Central. I work part-time in Manhattan, and I've never had an easier commute! Queens College, with its plays and excellent musical offerings, is a quick ride on a nearby bus. Flushing Town Hall with its stellar jazz program is four blocks away. The beautiful Flushing Library is an easy walk, as is Macy's and one of the best pizzerias in Queens. Here at Flushing House itself, there are many interesting offerings - book club, language clubs, exercise programs, both domestic and foreign movies, and a lovely rooftop atrium that is open 24 hours a day. There are many food options at each meal and, once you realize all the choices you have ( on and off the menu) you can always find something you like. One can pick up meals and take them back to one's apartment, but the communal dining room has been a way for me to meet other residents and make the acquaintance of some lovely people. The staff is kind, hardworking and understanding with residents (even when a resident might be cranky!). My apartment is very sunny, clean, and comfortable, and weekly housekeeping is included. If you are an active older adult wondering what the next step in life should be, come to one of the frequent open houses that Flushing House hosts and see for yourself. You may find, as I did, that it is a lovely place in a great location with a price that is very reasonable considering all that is included.

EVERTHING because of the Community Sales Director Marlo Molano, who gave us the complete tour of…read moreFlushing House. She was professional, personable, extremely knowledgeable, patient, empathetic, caring, ............. I could go on and on with superlatives, but I'm sure you get the picture. She made what would normally would be a very stressful situation, just the opposite. We felt both seen and heard. The tour lasted 3 hours, but we never felt rushed, pressured or patronized. This allowed my wife and me to ask all the questions and get all the information needed to make an informed decision! Thank you Marlo, you are the best!!

My father had a fairly brief stay in nursing home at Crane's Mill from July of 2024 through…read moreOctober of 2024. I waited to write this review so I would be able to reflect more clearly on the experience. Mostly, my father's and my family's time there was not very positive. I am leaving the two stars for those staff members that did treat my father with kindness, compassion and understanding. We decided to put my father on hospice so we could access more daily care and less medical testing ect. However, what we observed is less concern, less care and less compassion. My father's care was not easy as he had little mobility and dementia/delirium the last few weeks was significant. Hospice did provide pharmacological intervention but did not provide much support or communication with the family. Fortunately, my family was able to spend every day with him and provide him with the support required to make him as comfortable as possible. The most disturbing was that my father was placed at the end of the hall and after this daily visit once per shift by the nurse, there was no check- ins by the aides other than the alert bell that he could ring. The thing is when we rang, it was longer then 10 to 15 minutes before anyone would show up and at times it could be 30 to 40 minutes. No aide was stationed outside in the hall, so I spent much of my time searching for help. There were four occasions, I found them on their cell phones in empty rooms. Rarely, did not see supervisors on the floor making periodic checks on both him and staff. Basically, any assistance received other than the bare minimum, was mostly reactive not proactive. I would like to thank the nurse that did sit with him a few times during the end as his anxiety was severe and also the staff members that alerted me when his needs not being met. In the end, an aide assigned to my dad daily was treating me harshly, that I hired a private aide to stay with my father so that I could take a break from what appeared to be passive aggressive cruelty. This aide refused my father his last cup of coffee on his last day telling him the kitchen was closed, as my brother showed up and retrieved a cup in that kitchen. Previously, I did ask supervisor to speak to her but was told, that it was happening. I often wonder how she treated him while I was not present as he was somewhat helpless. Unfortunately, taking care of both my parents, I witnessed other facilities, and it is my opinion as a society, we must do better with the elderly. Working with the elderly and health care is a very difficult job. Owners and administrators must do better providing a caring emotionally and monetary rewarding environment for their staff. The response to these reviews asks the writer to call and discuss. Again, reactive, so I will offer my further input only if it is a proactive response.

Crane's Mill is a wonderful place to be! I have been working for the company for over a year now…read moreand have had nothing but delight in my life since I started working here. The residents here are so polite and kindhearted. I enjoy seeing their beautiful smiling faces each day. Every time a new resident moves into Crane's Mill, I hear nothing but great things from them about how welcomed they feel.