WISH I COULD GIVE ZERO STARS!!! I needed someone to simply…read morecome in three times a week to help bathe my parent. This may take 1/2hr....1hr tops providing they help lotion after bathing. I was charged for 4hrs each visit because that's their standard. I was told within this four hours the HHA can cook, clean up and simply make sure my parent was comfortable. Long story short, my parent fell in the shower. Mind you this is the very reason I needed ABC's help! My parent had to lotion herself. I found out my parent was cooking her own breakfast and I would have to wash dishes and vacuum when I got off work. My parent wanted me to end the contract second week in, but the HHA seemed friendly and most importantly safe, so I just dealt with it. As long as my parent received her bath, I took care of the rest. Fast forward.... I finally ended the contract because my parent required more and I needed her closer to my home to accommodate. Finances were struggling, but I was finally getting a rhythm. I emailed ABC to get a final statement, which they sent. My parent fell ill and I unfortunately missed sending the check. I check my emails, postal mail and voice-mail daily. Nothing further was sent. I went to purchase my parents medication and found over $1400 was missing! I would have gladly sent a check, as I've always done to avoid the excessive handling fee had they simply called or sent an email! I found that to be insensitive and unprofessional to withdrawal funds without recent communication! ANYTHING could have been going on with the welfare of my parent, but they treated her as a cash cow in the end! Quite frankly, they owe me for the cleaning I did in place of their HHA, the food expense incurred during her time and part of the cable bill seeing more TV was watched than helping. Do better by our elderly. Don't just dip into their accounts without making sure they have enough for food, medication or living. You've always been paid. There was no need to use a forgotten piece of paper to justify your taking money for an invoice that wasn't extremely old.

I used this company for a disabled relative. They talked a good talk but that was about it. Paid a…read morelot of money and this is what happened. Consistently late. A cancellation 2 hr prior notice w no replacement. One person brought their child. Aides complaining about the other aide not doing enough laundry. One aide clocked in on pay time before they got there and that person was late!! Dominica the scheduler made you feel like she was doing a favor and it was a inconvenience! I do not recommend this service at all. There are much better options out there. A person who needs help does not need this unprofessional nonsense on top of everything else they are struggling through.

Dementia wing, hire caring people or certified nurses only. Late night visits always found…read moreattendant sitting in corner on her phone while residents sat in chairs in front of static tv, one poor man slumped over to his side , clearly needed help but was ignored and another man crying for help. I found myself trying to help an entire room of helpless people while the attendant ignored all of us. It was a nightmare there. My own grandmother died under their so called care. We found workers always quickly spoon feeding her flat on her back, that is how people choke. It was just mortifying. There needs to be an accountability from the start and supervision and caring people who want to work in that industry, not insensitive, unskilled people who just need a pay check.

They put on a good show to get people to move in...but it is not what they pretend. The aids are…read moreyoung and giggle...they. sit in the halls instead of helping residents. The menu sounds good ...but the dining staff is untrained. Iced tea is room temperature ..neither chilled nor iced. Soup, salad and entree are served together....and they pour coffee at the same time. they the plop down dessert. the residents say accept their lot. the thought of living here is repulsive...

My name is Ira Serle. I have to say again that Healthforce is a grate agenty. I am totally blind…read moreand very satisfied. The owner Mindy is very understanding and accessible. Mindy takes her time to pick thre home health aid that is right for the client. The home health aid I have is outstanding. Her name is Theresa. She is very patient with me. Grate agency to be with. Thanks Mindy for all you do and picking Theresa for me. I know this goes up to 5 stars but I give healthforce 10 stars.

My mother was in for rehab in January of 2024. While the appearance of the facility is outdated,…read morethe service was good. The nurses were great. There was one nurse who was the bad apple out of the bunch. And I believe she was "let go" due to multiple complaints. According to my mother, the food was good as well. You didn't get a choice of what to eat, but everything was good. Especially, the ice cream (lol). Other than the appearance of the facility, everything we've experienced was above par. People also need to realize that, with all rehab facilities, the staff is cut down over the weekends. It's not the service. Things take longer because of the lack of help. However, that doesn't mean that you don't get the help that you need. My mother still received her PT, meds, food, etc., on time. I recommend Avalon for rehabilitation.

I had hoped that we had finally found the right rehab facility for my husband who is recovering…read morefrom an amputation due to diabetes. A previous experience with this facility was very positive and I had so much hope in this facility. Generally the staff is kind and attentive. Unfortunately, after three days....they were unable to manage his diabetes and rather than listen to me as a person who has been successfully managing his diabetes for the past 10 years....they are by policy and protocol required to refer to a house physician who is not an endocrinologist. Nursing staff must wait for the doctor to find the time to call them back while my husband's blood glucose just kept getting higher. It's sad that the nursing staff isn't allowed to use common sense and deliver a shot of insulin that is more than the physician has ordered. Our health care system is so very broken. I guess my advice would be....if your loved one is a diabetic....you might want to choose another facility.

The team at Brighstar Care of Hamilton did an amazing job taking care of my ailing mother over the…read morepast year. We were very pleased with the responsiveness of management and the wonderful care provided by the Brightstar Caregivers. We are so thankful for all that they did to help us navigate the process of caring for my mother.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Ana Cares Senior Services has provided my husband and me with extraordinary aides. My husband is…read moredisabled and I need help for him to take some of the support I provide and give me a break in caring for him. Ana (owner) is extremely thoughtful and efficient. She provided us with a wonderful aide who is skilled, caring and supportive of my husband plus helpful to me also. Ana's employees have always been responsible, on time and very skilled. We've used many agencies and private hires. Ana comes out on top with her listening to our needs and providing that service. I recommend Ana Cares Senior Services.

My 80 year old mother just had surgery and has been taking care of my 85year old dad. I contacted…read moreAna and she sent an exceptional aide the next day. We have since had the pleasure of working with 2 other exceptional aides and Ana herself, who has personally gone above and beyond to assist my parents. They takes care of everything my parents need, they are kind and personable, and they are bright and thoughtful about the help they give. I HIGHLY recommend Ana Cares.

Home Instead has been such a wonderful help for my grandfather. The caregivers are kind,…read moreprofessional, and well-trained -- especially when it comes to dementia care and supporting seniors who need extra patience and understanding. The office team is always responsive and available 24/7, which really gives us peace of mind. We've appreciated their consistency, reliability, and the fact that they offer both hourly and live-in care depending on what's needed. Having access to certified caregivers, an in-house training program, and social worker support has made all the difference. I highly recommend Home Instead to any family looking for trustworthy, compassionate in-home care.

We have had 24/7 care from Home Instead for almost 4 years for a dear family member suffering with…read morevery late stage dementia. Her very experienced home health aide has been with us through thick and thin and the care she gives is extraordinary. There have been times when she needed a few days off, the aides this agency sends are all gifted angels. Our options at the beginning of her diagnosis were to put our loved one in a facility or keep her in her own home with total care. Keeping her in her home was our choice and we are so very glad we did, Heartfelt thanks to Kunwar Singh and his company, top notch!

Very unprofessional. The aid my family was given did not have experience plus she complained…read moreoften. I was very taken back as I felt this was a reputable business. Very disappointed would not recommend their services.

We tried this service, wanted a home health aid to help my mom who is dying. We were told we were…read moregetting a nice aid. The aid shows up, doesn't smile, barely makes eye contact and has a poor attitude. We have a cat, we were told the aid wasn't allergic to cats. All of a sudden, she's allergic to cats. The nurse assured us we would get another aid, well them them a time. They came back with a different time. I feel like this company has lack of communication with each other. They tried to get us back, but we couldn't trust them. Not after sending a lying aid.