Hire administrators who have elders' best interest at heart. Putting a loved one in elder care…read moreshould be less stress not more. Not really a great experience.

Monroe Village Sub Acute Rehab - the hidden "GEM" in Monroe. Beautiful, clean, great staff, great…read morefood, excellent medical care. I would give 10 stars if I could!!!!! Taking great care of my Mom!

My husband spent 6 weeks in this facility due to a broken arm and balance issues, and the care he…read morereceived was excellent. I want to specifically call out Rose Buzzetta, the OT, Neesha, the PT and Manbir S., one of his nurses. They provided exceptional care and truly showed the compassion and care he needed. He needed some extra care due to the length of his stay, and they took great care of him! Thank you!! He also thought the food was very good, which is high praise coming from this foodie! The only negative was the fact that we have been waiting for quite a while for a refund we are owed - he was released on 1/23/26 and we are still waiting - he has talked to the office multiple times and is now no longer receiving any callbacks from them (they are not returning our calls). Otherwise, this would have been a 5-star rating.

From the owner: Village Point Rehab & Healthcare in Monroe Township, NJ provides sub-acute rehab, secure memory…read morecare & skilled nursing for optimal care in a nurturing and familial atmosphere. Contact us today!

The staff are very nice, but the residents are required to stay in wheelchairs and wear diapers…read morebecause they are understaffed. Lots of stress visiting my mom here because people were either heavily medicated or moaning in the hallways. The carpets are filthy and the rooms are small, and it feels like they are just squeaking by.

Update: On a few occasions, my father said that he had his "buzzer" taken away, so he couldn't…read morecall for help if he needed it. He requested kosher food, and was provided with a very limited diet that essentially consisted of stuffed shells and sandwiches - a very poor diet, especially considering he was supposed to be building back up his strength and endurance after pneumonia. Communication (the lack thereof) continued to be a major problem. After yelling and screaming several times, we finally got little bits and pieces of information from the facility. While at Cranbury Center, he contracted Covid (and was sent into "isolation" as a result), and then suffered another bout of pneumonia. The facility at least called us to tell us about these occurrences. Finally, he had shortness of breath and a low oxygen level, which resulted in the staff releasing him back to the hospital. Thank goodness he was finally able to "escape!" To add insult to injury, the facility then sent my parents a bill of close to $3000, since they'd kept him for more than 21 days and his Medicare only covered the first 21 days. The facility's lack of professionalism and transparency have been absolutely appalling, and my father on more than one occasion told me he felt like he was not going to survive his stay there. We have told the hospital that, if he needs to be released back into rehab, under absolutely no circumstances was he to be released to Cranbury Center.

We had Mom in two other Memory Care facilities before Brandywine Governors Crossing. Here the…read morenurses and aides were so compassionate and caring. When Mom passed their focus turned to us. These are very special people doing a very difficult job. I applaud them and thank them from the bottom of my heart

I am a nurse for Brandywine. This is a well run facility with happy and helpful staff in both…read moreMemory Care and Assisted Living floors. I would highly recommend this facility for your family and for employment opportunities.

I recently needed help caring for a family member who was leaving a sub-acute care facility to be…read morehome on hospice. The hospice organization I worked with used FirstLight HomeCare, so with some trepidation I contacted them. (I was a little skittish, because decades ago, we'd hired a caregiver through an agency for my late father-in-law, and despite the agency's screening procedures, she had stolen from him.) Amanda at FirstLight eased my concerns when I first met her, and my experience with the caregivers she supplied made a HUGE positive difference during the time my loved one had left. The aides were unfailingly caring and kind, concerned about his needs, and treated him with care and consideration. I can truly say that I don't think I could have survived the last 5 weeks of my loved one's life without the help provided by the FirstLight caregivers.

I left a bad review about my mother's tax documents. I am glad to say that it was rectified. I…read moredidn't realize that there was a new person in the position.

For months my grandpa was scoring in the range to be in assisted living (above 22 points out of…read more30), and then he scored an 8. Mattison Crossing gave my mom a two day notice to move him into memory care. Since we still own his house in East Freehold, we got him a live-in and moved him out. Mattison Crossing says that we have to give them a thirty day notice to move out if the facility to prep for the next resident. The other day, my mom got a bill in the mail for $20,000 because we refused to pay for April and May. She took pictures of herself outside of the facility and pictures with timestamps of his empty apartment before May 1. Earlier in February, there was a massive norivurus outbreak (or a stomach flu). Nobody cleaned the place so my grandpa had it for several days and everyone in my family, except for me, got the disease. We've had to cancel several family events during the time and we fell behind in after school curricular activities because we were out the whole month. My uncle visited from California in March to celebrate his 50th. He went to see my grandpa and got sick the day of his birthday dinner. The food at the place is unhealthy and greasy. The pancakes, salads, and various other meals are a grease bath. They ran out of ice cream for a couple of days back in the late fall of 2024. We moved my grandpa into Mattison Crossing to give my mom a break from his drama. It seems like since the move there has been more drama. $9000 a month for little to no care is what you get at this place. It is better to have a live-in full time because it costs less. Mattison Crossing can go burn in hell.

High turn over of staff, my Dad was sent to the hospital 14 times over a 2 month period for things…read morethat could have been handled by a staff member such as bandaging a minor bleed. Made calls to children all night long for non essential information. Facility smelled, activities centered around church and prayer not anything stimulating or interesting. My Dad was frequently locked in his room for long periods of time. It's all about profit margin not patient care. Understaffed as well as high turnover left patients without proper care.

When we first visited with my Mom we were told "they have never kicked anyone out" for not being…read moreable to continue to pay the over $8,000/month fee for living there. My Mom has paid them hundreds of thousands of dollars in the last 2.5 years and now that she doesn't have the money to continue to pay that they want to ship her off to another facility of their choosing without telling us where until the last minute. She's 92 and it will be devastating for her to have to move. They said they are at their quota for Medicare and will not have a bed for her. Don't send your loved ones there!!!!!!

Very good care. Careful about following your needs for recovery. Pleasant atmosphere. Office…read moreextremely helpful.

I spent 77 days at the Gardens of Monroe. Everyone treats you with dignity and the nursing staff is…read morewonderful. All the aides were very attentive to me. Physical therapy is top-notch. The food took me a while to get used to, but it was very good