Kris Abarabar has been our very supportive physical therapist first in the Clark location and now…read more in Westfield. He has guided me through rehabilitation before and after two knee and one shoulder replacement. He listens and responds with helpful treatment and makes suggestions to help me get back to my normal functioning level. He has been wonderful with my husband, Kenneth who has Parkinson's and who he has also seen many times. Kris is sensitive and considerate and is always including therapy that is helpful to his changing needs. He has been a godsend and we are both so grateful. The staff and atmosphere in the Westfield office is wonderful. First we are always greeted with a smile. .Everyone at the front desk and in the therapy sessions seems eager and willing to pitch in. We have always felt welcomed and cared for. We highly recommend Kris and the entire office. Phyllis C.

4 OT sessions on my hand following surgery. The bill was $4863.00 of which my portion was $848.10…read more That amounts to $1215.75 per treatment. As they are owned by St. Joseph's medical center nobody here can assist me with this bill in Westfield. I have had an additional 8 sessions in February which I have not yet been billed for, I shudder to think what that's going to be. Avoid this place at all costs!!!

Wife just finished-up here after 12 weeks. I must say, they are professional and dillegent at…read moreensuring that goals are accomplished. The facility is clean as infection control and sanitation protocols were followed. Staff was courteous. The only deficit issue observed was the two doors to the entrance were not automatic and impeded some clients from entering the building who were elderly, used walkers, walking canes or other assistive devices. I highly recommend this company. A therapist named Jeffrey was exceptional. My wife could barely walk post spine surgery. After 12 weeks with Jeffrey, she is walking and moving much better as he provided not just the therapy but also meaningful encouragement.

1st appointment great, then it went downhill from there. 6…read moresessions total. They overbook and under deliver. There were several times when there were 6-10 patients there with only 1 or 2 physical therapists. The PT assistants were not good. They would approach me and ask "what exercises did you do last time"? Never checking my file or consulting with my "PT". I also thought that the staff had excessive conversations with each other about sports, places to eat and their weekends. I felt like I was at a "frat party" several times. Unprofessional in my opinion. They did not focus on the patients. They were quick to assign several exercises and then leave you to do them never supervising or checking if you were doing the exercises correctly. In addition, loud music was playing every time I was there ...the manager constantly changing it and checking in with the staff to see if they liked it. Really? The last appointment I had was a Friday at 3. There were 7 patients there while a baby shower (or some sort of party) going on during business hours!!!!!! All PT's and assistants were enjoying the party while we were sitting there for over 15 minutes waiting to start out session - SO UNPROFESSIONAL! I shared this with my Ortho Doctor and he said this was the only place he herd "not so good" things about this palce.

The campus is huge. Cleanliness is definitely a priority. All the staff is friendly. The care is…read moregreat, very attentive to people's needs. They provide all kinds of care - independent living and assisted living. I recommend getting into independent living while you still can.

The assisted living facility is run very poorly and is understaffed. The residents are treated more…read moreas "wards" than as real people or residents. It's very sad to see the residents in assisted living being treated with little empathy.

I've been going here for just over a year and I can't say enough positive things about my…read moreexperience at the Lyons VA Hospital. The medical staff at Lyons VA are friendly and professional but also compassionate individuals. Every doctor, nurse, and support staff member I encountered went above and beyond to ensure that I received the best possible care. The facilities at the Lyons VA are currently being renovated in some areas. The hospital is always clean and well-maintained, creating a comfortable and welcoming environment for patients. No reason to worry about parking... always ample parking spots, so you're not driving around endlessly looking for an opening. It is refreshing to have a good experience in the Lyons VA, compared to the previously assigned VA hospital.

They are that Lyons VA located is beautiful, and the people are very nice as they are in East…read moreOrange Va but a lot less hectic and crowded. Parking is a lot better than East Orange VA and seems a lot safer for parking., you actually have room to get in and out of your car in the parking area. Too bad I cannot come here for all my appointments, but the East Orange VA is the main hub in the area. I will continue to try to get all of my appointments at the Lyons VA unless it can only be supported by only the East Orange.

Came in for quick visit to see my mom at Bridgeway love how this facility makes it a safe clean…read moreenvironment providing great care for her. I know there's always going to be some issues with any type of senior care but for our situation they have an incredible attentive staff, meals that provide correct nutrition and a management team that listens and provides timely feedback and recommendations for the best possible care. Mom will be 96 and she's happy so that makes her sons feel awesome!

While the nursing staff was outstanding, I was disappointed greatly with the social worker. I was…read moretold I would come in for a class to learn how to use equipment. This class never happened, regardless of the fact that I was at the facility at least 4 times a week and they had all my contact information. They sent my family member home with equipment that, I was under the impression, she could use. Every piece of equipment was useless. Bridgeway added much more stress to my life....on top of what was already there, being the primary caretaker with ZERO experience.

My review is based on my experience of getting a Mammo, ultrasound and bone density screening here…read more I was encouraged to come here by Amanda's excellent review, so please read that. I've had many mammograms in my life with in different places, and this was my first time at this location. From now on this is where I will choose to go. Everyone here was friendly and welcoming from the minute I walked in the door and I was greeted in the lobby. The space is also beautiful, safe, clean and quiet. I was the first patient of the day and there was no waiting. Everything was much more quick and smooth than I expected, and than I had experienced it any other place. As I was here, the word that came to mind is "peaceful" which is not what I was expecting to feel while getting a bunch of routine tests done. Special thank you to Julie and Sarah for making this experience so comfortable and easy.

GRWM to get my first mammogram!…read more I'm mad old - knocking on 45 and haven't had one yet. That's what medical racism and fatphobia do tho. However it was a PSA from Ananda Lewis to Black women and then my bestie who reminded me that the world is trying to kill Black women - why make it easy for them - that finally nudged me in the right direction. What I LOVED about this experience: -Steeplechase allows patients to schedule appointments without a doctor's prescription. Regular screening mammograms do not require a *referral* but many places do require a script. I went to the equivalent of a big box imaging center 2 days ago but needed a script and didn't have one. But check it - finances and time are a barrier. It's ridiculous to have patients pay to be seen by a doctor just to get a piece of paper to come get the mammogram and I wasn't doing it. In the Steeplechase model, I can make my own appt without the script and it will be up to me to send the imaging results to my doctor to have them reviewed. I'm OK with that. -It's attached to the hospital. In my experience equipment and extras like clothing, routine devices, etc. are more modern and inclusive at hospitals. -Related to the point above, bench style seating and a variety of gown sizes. -Calming, soothing environment. I'm sure there are people here getting the worst news of their lives. And others like me just trying to be a fully functioning adult. Whatever the case, it was nice to step into a quiet, clean space free from the pressures of the outside world. -Everyone was really nice - from the people working the visitor station downstairs, to the reception area inside and the medical provider who walked me through each step of the imaging. -It was pain free. I've heard these tests are awful but me and my melons were chill and handled with care. -Free parking Can I admit something? I've stayed away from this hospital since the Cullen case 2 decades ago. However, I'm glad I got over that and came here for this procedure. Not having one done has weighed on me for the better part of 5 years. Fingers crossed for the results. In the meantime, if you need one and especially if you are a woman of color and/or have a bigger body, come here! You will be treated with dignity and respect.