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    Lyons VA Medical Center

    4.3 (4 reviews)
    Open • Open 24 hours
    Updated 1 week ago

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    3 years ago

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    RWJ University Hospital Somerset - Entrance to waiting room.

    RWJ University Hospital Somerset

    2.5(58 reviews)
    7.2 mi

    you get the best of the best at rwj somerset so clean so professional so informative. The…read moreemergency # room team is excellent.

    I don't want to speak negatively of hospitals, but I can't help comparing my recent experience here…read morewith the experience I had a little over a year ago at St. Barnabas. I can't condemn anything about the medical care I received there... I believe St. Barnabas rates as 1 of the top hospitals in the state of NJ, after all ... but parking was a nightmare, the people supposed to register me as a patient were more than a little bit impatient and unhelpful, and I thought the belligerent security guard was 1 step away from tackling me to the ground in a choke hold. My doctor wanted me to get another echocardiogram, which I had for the 1st time a little over a year ago at Barnabas Health Ambulatory Care Center (not St. Barnabas the hospital, in this case, although it wasn't far away; it's a stone's throw from the Livingston Mall and about a mile away from the baronial estate of the late Mafia boss Ruggiero "Ritchie the Boot" Boiardo). I had no particular grievance against the Ambulatory Care Center (if I remember right, I wrote a fairly positive review about the experience), but RWJ is closer to where I live, and it's not like the Ambulatory Care Center experience was so stellar that I NEEDED to go there, as opposed to anywhere else. I had been to RWJ a few years ago for a test when I started having digestive problems. The test was inconclusive, but I didn't blame RWJ, as my own doctor (and I like my doctor) ran a series of tests and ultimately said, "We can't find out what's wrong with you. If the problem continues, make an appointment with a gastroenterologist." Instead, I bought a bottle of Pepto Bismol, and that seemed to eradicate the issue, for the time being, anyway. Ultimately, I probably will have to see a gastroenterologist. But that's another review for a later time (after I've actually gone to one, that is). I remembered that RWJ was off the main street, Union Ave., and I was able to locate it again without too much difficulty. I wasn't sure which building I was supposed to go to, but there was a large free outdoor parking lot. I went to the 1st nearby building, where a security guard sat. I still had the "muscle memory" of my confrontation with the St. Barnabas security guard making me tense up, but this security guard was actually very helpful and informative. I asked him if it was ok for me to park in that large free parking lot, and he said it was. When I indicated the kind of test I was there to have performed, he actually walked me to the main pathway, told me to walk to the end of it, and the part of the hospital I needed to go to was there. Inside that part of RWJ, I waited on a small line, but it didn't take long before I was in front of a representative. She signed me in quickly, took a photo for my brand new RWJ I.D., and affixed a white "patient strip" around my wrist. She then directed me to the elevator, told me what floor I needed to get to, and where exactly I had to go once I reached that floor. Couldn't have been easier. Upstairs in the cardiac center, I was efficiently registered, told how long my wait would be, and directed to a comfortable waiting area. (My 1 complaint would be that they had 1 magazine available to read; it was People, which I detest. Two thirds of the "celebrities" within its pages are "beautiful" ciphers I've never heard of, and hopefully never will hear of again. Remember when People sometimes wrote stories of importance and gravity? Yeah, I'm old enough to remember those ancient, bygone days...) At 1 point, the lady who had registered me came over and apologized that the wait would be a little longer than anticipated. The extra wait time didn't bother me...I anticipate a wait anytime I go to a doctor or hospital...but I appreciated the gesture. Before too long, the pleasant young woman performing the echocardiogram brought me in. It's not a colonoscopy (which is unpleasant but not painful), and it's certainly not agonizing in any way, but I wouldn't exactly call it something to look forward to. I'm lying on my side, shirt off, with my fish-white flesh exposed and my flabby belly hanging out (my youthful days of lifting weights and running 6 miles every other day are obviously long behind me), while she leaned over me, probing my gelled-up chest with a probe or wand or whatever it's called, monitoring the heart's activity on a screen. When I went for the test a year ago in Livingston, the amplified sound of my own heart freaked me out, but the person performing the test then gave no indication that anything could be done about it. This time, when I mentioned how that sound bothered me, the woman performing the test said, "Oh, I can shut off the sound, so you don't have to hear it." Again, I appreciated the gesture. All in all, my experience at RWJ was much more positive than my encounter at St. Barnabas. Parking wasn't an ordeal, and everyone I encountered was helpful and at least relatively friendly. I have no problem coming here again, if I have to.

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    RWJ University Hospital Somerset - A female physician providing a check up.

    A female physician providing a check up.

    RWJ University Hospital Somerset - A pair of doctors reviewing a chart.

    A pair of doctors reviewing a chart.

    RWJ University Hospital Somerset

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    Morristown Medical Center - Starbucks in lobby

    Morristown Medical Center

    2.4(272 reviews)
    9.6 mi

    I bumped my head on scaffolding and felt dizzy and out of sorts. My doctor suggested a CAT scan and…read morethey were able to accommodate me the same day. I was able to get An appointment, the receptionist was super helpful and the wait was within 15 minutes of my appointment even though there were many people in the waiting room. The tech who did my scan asked me questions, explained the process and asked me to wait after to ensure the scan was good and the initial reading didn't show anything concerning. I appreciated that very much. The results were uploaded to MyChart within the hour. Very efficient and nice people. Because I went in within 2 hours of my appointment, the insurance had not approved my test. They waited until the last minute to see If it would be approved and gave me the option to pay out of pocket or reschedule. I didn't have time or want to risk having a problem, so unpaid out of pocket and will working out with my insurance. They were very upfront about it and I liked having the option.

    One star -- and the star is because the wait was exceptionally short. That was, unfortunately, the…read morehighlight. The ER was crowded, which I understand is not the staff's fault. I used to work in healthcare. I know emergency rooms are stressful, unpredictable places. That said, I was put on a bed in the hallway for my entire visit. No room. No curtain. No privacy. No TV. Just me, my migraine, and the hallway. Even the ER at RWJ Somerset gave me my own little curtained-off area with a TV. I never thought I would find myself nostalgically reminiscing about an ER curtain, but here we are. I was given medication through an IV that did help my migraine, but it also made me extremely jittery -- to the point that after I was discharged, I was having a very difficult time functioning normally. Obviously, I understand that medications can have side effects. What bothered me more was how little support I felt I received around it. The interaction with the doctor was also unnecessarily unpleasant. I asked, very politely, "Can I have a head CT?" His response was: "I just said that." Listen. I know patients can be difficult. I know healthcare workers get tired, overwhelmed, and frustrated. I've worked in healthcare myself. But I wasn't yelling, demanding anything, or being disrespectful. I was sick, scared, and asking an innocent question nicely. There was absolutely no reason to speak to me that way. After I got home, the jitteriness was still significant, so I called the ER hoping to ask whether there was anything over-the-counter I could take or whether a prescription could be called in to help with the reaction. No one answered the phone. So, in summary: impressively short wait, hallway accommodations, zero privacy, medication that left me feeling worse in an entirely new and exciting way, a rude interaction with the physician, and then no one available when I called for guidance afterward. Hopefully there won't be a next time. But if there is, I'll be going to Cooperman in Livingston instead. One star for getting me in quickly. I would have preferred to wait a little longer and be treated like a person.

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    Morristown Medical Center
    Morristown Medical Center
    Morristown Medical Center

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    Lyons VA Medical Center - hospitals - Updated October 2026

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