My family has used Charleston Heating for many years, and have always had top-notch service. Their…read moretechnicians are knowledgeable and proficient. Betty, who manages the office, is pleasant and helpful. They will give you an estimated time when they'll be there and will call to let you know they are on the way. Unlike so many home service companies, they ACTUALLY SHOW UP when they say they will! And if I have an emergency (no AC on a 90-degree day), they do everything they can to get to me the same day. I so appreciate that. Their pricing is fair and competitive, and they are honest; they've never tried to sell me a part or a service that wasn't needed. All in all, I cannot recommend them highly enough!

From the owner: For over 50 years, people here in Charleston, WV have trusted us to provide dependable, affordable…read moreinstallation, sales, service and repairs of heating and air conditioning for their homes and businesses. As a local heating and a/c expert serving Kanawha and Putnam Counties, we make sure all of our techs are factory trained and licensed by the state to inspect, troubleshoot and repair any problem your heating or a/c system is causing. We'll get your system back to correct operating condition quickly, and affordably.

We called Chilly Willy's when our blower motor went out on our AC unit on the hottest days of…read moresummer. Scott got to us within 2 days when no one else would come for at least a week or longer. He had our unit running and the motor replaced within 2 hours! The service was excellent and the price was even better. I honestly feel like he should charge more for his service. He had to crawl in a tiny space under the house just to get to the unit. So his prices are more than fair and affordable. I highly recommend Chilly Willy's for all of your HVAC needs. Thank you so much for all your help.

I called Chilly Willy's because I needed to replace our gas unit with electric which I was not…read morelooking forward to at all. They offered me a high efficiency Bosch inverter heat pump and it has worked so well that I couldn't even tell during winter that I did not have gas heat which is what I was really dreaded. They came out and installed very quickly and efficiently and took the old unit and cleaned up the yard.

My experience was in 2017 when I first moved into a home on Chesterfield Ave. in Kanawha City…read more They came quickly to pick up where a previous plumber had ghosted me. They installed new plumbing into a new kitchen sink and dishwasher. They also plumbed my new gas cookstove. I will never forget this company and how they made me feel valued during a stressful move.

Buyer beware! EXTREMELY overpriced! Charged us $600 to flush out our tankless hot water when…read moreeveryone else charges around $200. Definitely get a quote in writing before you use them!

They showed up timely, explained the problems and fixed them. I'd highly recommend them…read more Thanks guys!

We called late in the afternoon, around 3 pm, on a Friday because our furnace wasn't blowing hot…read moreair. I was afraid they wouldn't be available to come out that late in the day, but they said they would be right out and they arrived shortly thereafter and had my old furnace working like new within the hour. They were very polite and quickly got it going without breaking the bank! It was under $200 when all was said and done and we were so happy we gave them a call.

This business offers top quality customer service and fair pricing! Experts are quick to respond…read moreand very knowledgeable of their craft. I used this company for HVAC work inside and outside. They are honest and courteous. I highly recommend this company for your heating and cooling needs!

ZERO stars (if it was an option) DO NOT USE THIS FAKE company!!!!!! Estimator came over, great…read moreguy.....then, it all went down hill. Owner: MIchael Adkins stated he would arrive the next morning, 3 hrs after the scheduled time, 2 workers arrived, no apologies, and tried to put a dimmer switch in. They had no clue what they were doing. After trying time and time again, they quit and apologized for not being certified guys leaving with "Michael will fix this" Michael then stated, after a missed appointment he had a "domestic issue" he was dealing with. We once again asked when he would fix the dimmer switch his Uncertified guys started and Michael said he would take care of free of charge...... My wife then called him, while I was out for military duties, and Michael assured and promised he would show up at the next morning....LIES!!! Once again, Micheal no shows and does not call to apologize. After calling several times to the only one who responds in the company, Brad (estimator), he stated he cannot find him either. Sure Michael has been consuming liquid courage all day because at 2000 he decides to text "stop harassing my employees." What nerve this guy has and completely disrespects his employees, (by now losing them business), disrespects anyone in the Military (knew we were both retired and still serving), and disrespects my family and our 8+hrs we spent waiting for him with missed appointments. Nothing will be done to justify this situation and I'm sure we will never get an apology from this coward. Way to lead by example Michael Again, DO NOT USE THIS Company!!!!

Would give zero stars if I could. First we had a man come…read moreby to give an estimate on installing a dimmer switch. He was unable to so then a couple days later someone was suppose to come complete this. They were HOURS late coming to our home with no call to warn us. I'm home with a new baby and that's hard enough. Then these two men that showed up to my home were not even licensed / certified in this work! I was so upset this was happening. They could not complete the tasks so they left and their boss was suppose to come that night to fix the lights. The boss didn't show then he was suppose to come the next day and didn't show. Then said he was in the hospital dealing with a"domestic issue" which is strange he would even provide that information, very unprofessional and should keep those matters private. Then said he would come after the weekend at 9am. I was alone at home with my newborn baby and had everything set... I waited for hours. I texted and called then finally got a text from him. He sent me a screen shot of a message with someone whom I dont even know. It was so strange. He said he had to get tested for covid but he didn't even have the decency to message me saying he wasn't coming. It was so rude and I'm left with wires hanging out of my wall which is so unsafe. This is a terrible unprofessional business. I do not recommend this to anyone. Such a rude business owner too.

My AC went out last week during one of the hottest days, and Wayne came to the rescue! From the…read moretime I called, he was here in just 3.5 hours and had my AC up and running in less than 30 minutes. The service was professional and affordable. I highly recommend Advanced Air Solutions for any HVAC needs!

I have used Wayne for both my heating and cooling. He goes out of his way to make sure you are…read moretaking care of. Reasonable prices great service. I would definitely recommend him for all your heating & cooling needs.