After my long-term HVAC service company went out of business, I was faced with securing another…read morecompany to service our heat pumps. I put off the task for a long period of time. The response time was great. An appointment was set for the following day. The technician arrived on time and got the upper unit working in a timely manner. The repair price of $401 was about $150 higher than I expected. Perhaps this relates to my not keeping up with pricing on HVAC repairs. To my mind, there was an over emphasis paid in joining their repair club. The cost seemed too high to me. I declined the offer to join their club. The technician did not haul off the old filters. My prior technician always hauled off the trash. Would I recommend Dodrill? Yes.

I don't recommend this company. One tech proceeded to argue with me over our warranty when I had…read moreall the paperwork and contractual documents. They did end up covering the work and part but it took fighting, arguing and threats to get it done. Previously I did have one nice tech show up but just this one horrible experience made me want to make sure everyone knows what is possible.

Excellent service started at the beginning with a phone call on a Sunday and within 30 minutes I…read morewas called back (Tammy). She was very professional and ready to send someone immediately. I requested during normal work hours. There was a technician (JR Bishop) sent by noon the next day. Unlike most experiences, JR came in and found something very simple that was wrong and fixed it within 10 minutes. Something a technician would have to do but it was not a sales pitch to have more done. Since the service was top quality, I requested that he perform a normal maintenance and he did a top quality job. I would highly recommend this company, because it is obvious that quality and client service is practiced from all aspects of the Company.

Had a water leak on my mainline; They did an estimate of 3,750 if they had to tear a part of the…read moreconcrete on my driveway. Luckily, the leak was just the piece that connects to the mainline. They replace it. It was a 3 and a half hour job and they still charged me 3,750.00 just to dig the hole and replace a bathroom faucet. The guys they sent did an excellent job but they for sure overcharged me. It's sad but I don't think I can recommend this company.

polite and professional when calling in for service. we received a quick appointment. Lucas was…read moreour technician and he was friendly and professional. we were happy with our service and cost. highly recommend and will call them again for any future services. we will ask for Lucas the technician to come out again. Lucas represented himself and the company very well. Call NextAir for your HVAC services.

Recently my commode wouldn't stop running. I fiddled with the flapper recently installed by a…read moreplumber, and that didn't help. So I called the Nexair plumbing division of the company who installed my HVAC last summer. The young man came, determined it was the "fill valve" and stated the cost would be $350.00. I wrote the check knowing I was being cheated. The fill valve is a $15 part (per Home Depot). He spent 15 minutes doing the job. Also, he kept dallying wanting to stay in my house as i kept trying to lead him to the door. Later, i saw him parked outside my house AGAIN! I think he was racking up time for the outrageous charge. I contacted the company and asked for a supervisor to call me and explain the charge. I received no call. I wrote all of this and submitted to the WV attorney general. Nothing will come of it, but I'm disgusted. Senior citizens are vulnerable.

Service was OK, but if you factor in the cost.... you could do a lot better, A LOT BETTER. $150 for…read morethe call out, then around $240 for a part that's available on Amazon for under $23, "which I'm more than sure they get for around half that price." So, when you are charged $400 for a 10min $23 part change, the fact that its fixed doesn't offset the fact that you been WAY OVER CHARGED Don't think I would recommend them to ANYONE that works hard for their money and want good service at a reasonable cost.

I can't say enough good things about Pride Heating and Cooling. My wife and I have turned to them…read morefor work on two occasions now. Each time, they were quick to schedule and arrive for the service. Each time, they were up front and honest with the problem and the remedy and did not jam the notion to replace our unit down our throats. I believe they will give their customers the whole picture and all available options even if it means saving the customer money. They will always get my business in the future and always get my recommendation. Top notch business! Chris, you run a fine organization, thank you again

Great service. Great people. Quick and affordable. I would definitely recommend. A pleasure to…read moredeal with

Like a lot of people right now, my air conditioner stopped working. So I asked my FB friends who…read morethey would recommend. And Scott Lucas messaged me and the called me that night and was willing to come and take a look and see what he could do. I told him to wait till morning because I knew he was already home and probably just got comfortable. So this morning he is at my house. GREAT customer service, fair pricing and prompt service. You can't go wrong with Lucas Tri-State Heating and Cooling.

We called late in the afternoon, around 3 pm, on a Friday because our furnace wasn't blowing hot…read moreair. I was afraid they wouldn't be available to come out that late in the day, but they said they would be right out and they arrived shortly thereafter and had my old furnace working like new within the hour. They were very polite and quickly got it going without breaking the bank! It was under $200 when all was said and done and we were so happy we gave them a call.

Outstanding Service & Dedication!…read more Matt and Elijah came to my home to repair leaks in a newly installed system, including rebuilding the supply plenum and reinforcing and reattaching the supply lines. From start to finish, they were professional, courteous, polite, and incredibly conscientious about making sure everything was done correctly. They truly went the extra mile--working well after sunset to ensure the job was completed the same day. My experience with them was outstanding in every way. I would wholeheartedly recommend Matt and Elijah for any HVAC work you may need!

Ashworth heating and cooling recently installed new units in my home with numerous promises that…read morewere not delivered. I want to share my experience so you can make an informed decision about a very expensive purchase. Management Immediately told me the service call fee would come off the top of the HVAC systems price; never saw that promise. Management scheduled installation for the Monday right after the purchase which turned into Thursday, then Wednesday, no later than 9am. On Wednesday midmorning they still hadn't arrived with the units. I finally received a call from the tech who said he told the management that they had to finish a previous job and would get to my house when they could, though I was never notified. It was mentioned many times how I'd never know that the installation team were ever in the house after they finished the job. Though they did put down tarps, they were not sent vacuums or brooms to clean up the mess of taking out the very old units or installing the new ones. It was obvious they had been there. The team that was mentioned many times, as in, we'll send a team to quickly remove and installed the units quickly, was comprised of two young men. Matt was the installer and Eli never stopped lugging the heavy equipment and whatever was needed for the installs. They were both very nice, polite and worked nonstop and were certainly doing their best. The first day of installation they stayed until 9pm to try and finish the job. When they were finally ready to leave, I realized they had not been given all parts of the units were promised and I'd already paid a great deal for. Matt had left an old, 40-year-old filtering system, that no long worked, in the new unit. He didn't even know the new filtering system was not included. He said they come back another day and install the purchased filtering unit. I went to turn on the heat after they left and it didn't work. It showed an error message with a code that had to be fixed before the heat would work. Now I had no heat until that was fixed along with installing the filtering system. No one bothered to call me from Ashworth the next day, so the following day I called them to reschedule for the already paid for work to be completed and they didn't seem to know anything about it. The following week Matt and Eli came back and installed the filtering system and didn't know why the code came on. The work looked good, but I had made myself a check list to make sure everything was actually completed and checked. Matt said he had tested everything and it all worked. I had been told a couple of times that after they completed the job that someone would come check their work to make sure it was all done correctly. I never saw that person. After they left there was a gas smell in the house so I turned off the gas valve (the old one that had not been replaced with the new system). I then called a reputable plumbing and electrical company to complete the job so that my house wouldn't blow up or I'd be killed by carbon monoxide poisoning. Since the gas lines had not been tightened, there was a gas leak, so they installed new lines and a new valve. Everything was now accurately checked and tested by the plumbing and electrical company. Think twice before you buy from Ashworth Heating and Cooling.

First class service and installation. Very fast and saved us from the heat! Very friendly and…read morehonest, did what they promised . Very reasonable price. we will certainly use them in the future.

Tyler is always professional, prompt, and knowledgeable. We have used this service nearly 20 years…read more He values his customers. His price is reasonable compared to other companies.