Trusted, reliable professionals! They installed a new American Standard HVAC system that was a huge…read moreupgrade in my home as well as a Hot Water Tank, Garbage Disposal and Dishwasher. I highly recommend this company to everyone. Our money has been well spent with the overall experience that we received. Every member of their team that I have met thus far has been wonderful. Thank you!

Service arrived in a reasonable time. The repair person had read my email message about thawing the…read moreunit. He ran system checked inside and out. The need for coolant was refilled and the system was back in working order in less than an hour.

I was very pleased with every phase of the service. The workers were very friendly and knew what…read morethey were doing in an efficient manner. Highly recommend this organization.

Had a water leak on my mainline; They did an estimate of 3,750 if they had to tear a part of the…read moreconcrete on my driveway. Luckily, the leak was just the piece that connects to the mainline. They replace it. It was a 3 and a half hour job and they still charged me 3,750.00 just to dig the hole and replace a bathroom faucet. The guys they sent did an excellent job but they for sure overcharged me. It's sad but I don't think I can recommend this company.

We had a fantastic experience! The technicians were professional, knowledgeable, and took great…read morecare of our home while they were working. They arrived on time, explained everything clearly, and completed the job efficiently. The pricing was fair and honest with no surprises. It's hard to find a company that combines quality work, great customer service, and reasonable prices, but they exceeded our expectations. We highly recommend them to anyone needing heating and air services and will definitely use them again in the future!

Was told to call so can work this out but all I was told was they would send a tech out. Why would…read moreI let them work on my split system again I will be sending in my repair bill for reimbursement. So disappointed

Great crew and great company. I highly recommend them for any HVAC services! My heat completely…read morewent out on 2/2/26 and they replaced my unit in no time. It was pouring the snowman and they handled it like CHAMPS! I am very impressed!

My son works as a vice president of a local company and offered his opinion to me about Best…read moreVirginia HVAC work. He met an elderly woman. Best Virginia financed it for 20 years. It basically saddled her for debt for for the rest of her life. It was borderline criminal. I sure wish elderly people go more breaks and respect. They really need help. They are on a very limited income. It's not right.

I rely on this company for everything. They have installed my new tankless water heater to fixing a…read moremajor leak in my basement by unclogging a French drain that had tree roots in it. Every single employee is kind, knowledgeable, and very trustworthy/professional. Their prices are fair as they are not out to gouge, but to repair the issue and establish trust for further business.

I called for plumbing assistance and within 30 mins, they were at my door, fully equipped to…read moreresolve everything. My issue was resolved professionally and I was pleased with the result.

Great service. Great people. Quick and affordable. I would definitely recommend. A pleasure to…read moredeal with

Like a lot of people right now, my air conditioner stopped working. So I asked my FB friends who…read morethey would recommend. And Scott Lucas messaged me and the called me that night and was willing to come and take a look and see what he could do. I told him to wait till morning because I knew he was already home and probably just got comfortable. So this morning he is at my house. GREAT customer service, fair pricing and prompt service. You can't go wrong with Lucas Tri-State Heating and Cooling.

Service was OK, but if you factor in the cost.... you could do a lot better, A LOT BETTER. $150 for…read morethe call out, then around $240 for a part that's available on Amazon for under $23, "which I'm more than sure they get for around half that price." So, when you are charged $400 for a 10min $23 part change, the fact that its fixed doesn't offset the fact that you been WAY OVER CHARGED Don't think I would recommend them to ANYONE that works hard for their money and want good service at a reasonable cost.

I can't say enough good things about Pride Heating and Cooling. My wife and I have turned to them…read morefor work on two occasions now. Each time, they were quick to schedule and arrive for the service. Each time, they were up front and honest with the problem and the remedy and did not jam the notion to replace our unit down our throats. I believe they will give their customers the whole picture and all available options even if it means saving the customer money. They will always get my business in the future and always get my recommendation. Top notch business! Chris, you run a fine organization, thank you again

First class service and installation. Very fast and saved us from the heat! Very friendly and…read morehonest, did what they promised . Very reasonable price. we will certainly use them in the future.

Tyler is always professional, prompt, and knowledgeable. We have used this service nearly 20 years…read more He values his customers. His price is reasonable compared to other companies.