Excellent service started at the beginning with a phone call on a Sunday and within 30 minutes I…read morewas called back (Tammy). She was very professional and ready to send someone immediately. I requested during normal work hours. There was a technician (JR Bishop) sent by noon the next day. Unlike most experiences, JR came in and found something very simple that was wrong and fixed it within 10 minutes. Something a technician would have to do but it was not a sales pitch to have more done. Since the service was top quality, I requested that he perform a normal maintenance and he did a top quality job. I would highly recommend this company, because it is obvious that quality and client service is practiced from all aspects of the Company.

They have the worst service that I ever had from a Heating & Cooling Business and they charged me…read moreover $200 for doing 2 minutes worth of service

They aren't there to service you, they are there to sell you stuff. Before they even looked at my…read moreA/C, they tried to sell a filter system. Then they tried to sell me a service plan and quoted me on a whole new system. Oh yeah, THEY DID NOT FIX ANYTHING. They charged me $500 for a part that was supposedly bad, then they wanted to charge me $1500 to "braze on the new part, drain and refill the system". Three guys were there for 3 hours, AND THEY DID NOT FIX ANYTHING. So I said no and wanted a second opinion. The new service guy (just one) fixed it in less than a hour and charged $250. They are incompetent or scam artists, or both. Use at your own risk, or wallet size.

Today Nick Morlachetta and Conner Mayhorn were here to trouble shoot my outdoor lamp post light…read morewhich has not worked the entire 5 years I have lived here. They tracked down the problem and gave me options for fixing it. They both were courteous and knowledgeable. They also fixed my overhead light in my bedroom. I will always call Best Virginia for my electrical and HVAC service. Helen Haner

We called late in the afternoon, around 3 pm, on a Friday because our furnace wasn't blowing hot…read moreair. I was afraid they wouldn't be available to come out that late in the day, but they said they would be right out and they arrived shortly thereafter and had my old furnace working like new within the hour. They were very polite and quickly got it going without breaking the bank! It was under $200 when all was said and done and we were so happy we gave them a call.

This review is way overdue just because I never thought of posting one before and was reading a…read morerestaurant review. I've used Best Electric a number of times and will only use them exclusively. They've done projects necessary at my house but why they're so standout is what they do in the community and for the less fortunate. In 2020, my best friend's 13 year old son tragically lost his life, and I had to go in with restoration experts to desperately try to get the house not to be the scene she had left when she was able to return. During the restoration process we discovered a number of plumbing and electrical issues and me and some friends desperately called whatever professionals we could. (The plumber I knew who I used to work with responded "I don't work on weekends unless I have to" when we were having a 13 year old's funeral the next day, but that's another story / review. We were *paying* people, not asking for anybody to do their jobs for free but Best Electric swooped in and took care of everything gratis when they heard of the tragedy and this mother's grief. One of the young men doing the labor was also an amazing talented musician and wrote a song for the young man who lost his life. It's coming up on Mother's Day, and I will never forget Best Electric's contribution to healing above and beyond just being stellar at the service they provide.

Very disappointed today with Best Electric service. They sent 2 technicians to help me change 2…read moreoutlets to GFIs. They knew in advance that that is all that I needed done, and yet they sent two technicians on a job. The technicians were done in 10 minutes,. When they showed me the bill, I was shocked to see they were billing me for 2 hours, times two technicians! The bill was for more than $360! I complained, called their manager, who was very dismissive and did not want to back down, although I had screenshots of when I had called him in the morning (because they were late coming in) and knowing that it was now still LESS than ONE hour since then. The manager ended up lowering the bill to charging me for "only" two hours on one technician and one hour for the second technician, so the bill came down to $260. For the work that took them 10 minutes. I have used Best Electric in the past, and this had never happened before. I was always treated and charged appropriately. After today, I will never call them again.

Service was OK, but if you factor in the cost.... you could do a lot better, A LOT BETTER. $150 for…read morethe call out, then around $240 for a part that's available on Amazon for under $23, "which I'm more than sure they get for around half that price." So, when you are charged $400 for a 10min $23 part change, the fact that its fixed doesn't offset the fact that you been WAY OVER CHARGED Don't think I would recommend them to ANYONE that works hard for their money and want good service at a reasonable cost.

I can't say enough good things about Pride Heating and Cooling. My wife and I have turned to them…read morefor work on two occasions now. Each time, they were quick to schedule and arrive for the service. Each time, they were up front and honest with the problem and the remedy and did not jam the notion to replace our unit down our throats. I believe they will give their customers the whole picture and all available options even if it means saving the customer money. They will always get my business in the future and always get my recommendation. Top notch business! Chris, you run a fine organization, thank you again

Prompt, reasonably priced and fixed the problem. Will use them again. They were recommended to me…read moreby my parents who were pleased with their work.

Great service. Our A/C went out on a Sunday evening and the technician was at our home on Monday…read moremorning. They ordered a blower which came in around noon on Friday and he had it installed before 2:00 p.m.

We called them on a Friday, late in the day, for service on our furnace. The furnace was kicking…read moreon, but not blowing hot air. They came out right away, even though it was close to quitting time and they had it fixed within an hour. They were very polite, knew what they were doing and were super quick! I was worried about how much it would cost, but surprisingly after all was said and done, it was fixed for under $200! I would definitely recommend their service and if needed, I won't hesitate to call them again.

Outstanding Service & Dedication!…read more Matt and Elijah came to my home to repair leaks in a newly installed system, including rebuilding the supply plenum and reinforcing and reattaching the supply lines. From start to finish, they were professional, courteous, polite, and incredibly conscientious about making sure everything was done correctly. They truly went the extra mile--working well after sunset to ensure the job was completed the same day. My experience with them was outstanding in every way. I would wholeheartedly recommend Matt and Elijah for any HVAC work you may need!

Ashworth heating and cooling recently installed new units in my home with numerous promises that…read morewere not delivered. I want to share my experience so you can make an informed decision about a very expensive purchase. Management Immediately told me the service call fee would come off the top of the HVAC systems price; never saw that promise. Management scheduled installation for the Monday right after the purchase which turned into Thursday, then Wednesday, no later than 9am. On Wednesday midmorning they still hadn't arrived with the units. I finally received a call from the tech who said he told the management that they had to finish a previous job and would get to my house when they could, though I was never notified. It was mentioned many times how I'd never know that the installation team were ever in the house after they finished the job. Though they did put down tarps, they were not sent vacuums or brooms to clean up the mess of taking out the very old units or installing the new ones. It was obvious they had been there. The team that was mentioned many times, as in, we'll send a team to quickly remove and installed the units quickly, was comprised of two young men. Matt was the installer and Eli never stopped lugging the heavy equipment and whatever was needed for the installs. They were both very nice, polite and worked nonstop and were certainly doing their best. The first day of installation they stayed until 9pm to try and finish the job. When they were finally ready to leave, I realized they had not been given all parts of the units were promised and I'd already paid a great deal for. Matt had left an old, 40-year-old filtering system, that no long worked, in the new unit. He didn't even know the new filtering system was not included. He said they come back another day and install the purchased filtering unit. I went to turn on the heat after they left and it didn't work. It showed an error message with a code that had to be fixed before the heat would work. Now I had no heat until that was fixed along with installing the filtering system. No one bothered to call me from Ashworth the next day, so the following day I called them to reschedule for the already paid for work to be completed and they didn't seem to know anything about it. The following week Matt and Eli came back and installed the filtering system and didn't know why the code came on. The work looked good, but I had made myself a check list to make sure everything was actually completed and checked. Matt said he had tested everything and it all worked. I had been told a couple of times that after they completed the job that someone would come check their work to make sure it was all done correctly. I never saw that person. After they left there was a gas smell in the house so I turned off the gas valve (the old one that had not been replaced with the new system). I then called a reputable plumbing and electrical company to complete the job so that my house wouldn't blow up or I'd be killed by carbon monoxide poisoning. Since the gas lines had not been tightened, there was a gas leak, so they installed new lines and a new valve. Everything was now accurately checked and tested by the plumbing and electrical company. Think twice before you buy from Ashworth Heating and Cooling.