Carrina is lovely, I started getting massages to relieve back pain from a minor car accident. She…read morespent time with me to understand and target the pain that was spreading due to compensating. It's only been a month and my back feels better than before the accident. She was also very open to helping me get what I needed for insurance, which made everything less stressful. Totally coming back!

Wow, can't believe I hadn't written a review for Carrina yet; this is long overdue…read more I've been coming to Carrina off and on for more than 10 years (I didn't have a car for a while and was stuck in SF, and the massage therapists I found were just....ok, FWIW). Anyway, I eventually moved to the Peninsula, got a car, and went back to Carrina. She's amazing. One of my pet peeves is when massage therapists don't listen to what you actually need when you tell them and just do their normal routine. Carrina is refreshingly different because she actually listens to what you tell her when you explain what's happening and why you're there to see her, and she somehow magically finds and works out all the knots - even the ones I didn't know I had. Absolutely recommend Carrina and worth the monthly investment as part of self care!

After a long flight today, my body was exhausted and really sore. I found Water Lounge and decided…read moreto try a 90-minute massage because my lower back, legs, and calves were especially tight and uncomfortable from sitting on the plane for so long. The staff recommended a massage therapist named Ken, and I'm so glad they did. Ken was absolutely amazing. His English isn't very strong, but honestly, his massage skills speak for themselves. He seemed to understand exactly where I was feeling the most tension and worked on those areas really well. By the end of the 90 minutes, I felt like a completely different person. My body felt so much lighter, relaxed, and comfortable. After being stuck on a plane for hours, this was exactly what I needed. I would definitely recommend Ken if you're looking for a great massage, especially after a long flight or when your body is feeling tight and tired. I'll definitely be back!

While my massage therapist, Nicole, provided an excellent service, the overall experience at this…read morefacility fell far short of standard spa expectations. (60 min Massage, 30 min "Salt Sauna") Finding parking in front of the building was convenient, but locating the business on the second floor was quite confusing, as it shares an entrance with the local 24 Hour Fitness. While checking in was smooth and I opted into a $9 upgrade (hot stone, oil, and salt), the vast, empty lobby lacked the welcoming ambiance and tranquility typically expected of a professional spa. Nicole was incredibly hard-working and delivered a thorough, high-pressure deep tissue massage using effective elbow and forearm techniques. The hot stones were a nice addition, though I never noticed any salt treatment being applied despite paying for the upgrade. Unfortunately, the treatment room itself was a major disappointment. It resembled a basic hotel room furnished with an seemingly homemade wooden massage bed and a recliner. Additionally, the headrest had a noticeable odor, and the room was dusty enough to instantly trigger my allergies and cause nasal congestion. The most concerning part of the visit was the "Salt Sauna." This was simply another converted hotel room with cloth walls, plastic seating designed to look like rocks, and a few actual salt blocks on a ledge. It lacked any proper sauna components, such as an electric heater, wood-burning stove, or infrared panels. Labeling this as a sauna feels like a blatant misrepresentation. Furthermore, when I asked for a dressing room, I was instructed to change inside this makeshift sauna room. This was highly uncomfortable due to the heat, and it raised serious privacy concerns as the door featured a peephole facing inward toward the room. Upon departure, I requested a receipt for proof of service. The front desk informed me they could not provide one because the booking was made through a third party. As a customer, it is highly unusual and unprofessional for a business to refuse to provide a standard receipt confirming services were rendered on their premises. Nicole's exceptional performance is the only reason this review is not a 1-star rating. She is incredibly talented, but the management desperately needs to address the subpar facility conditions, misleading descriptions, and lack of professional privacy standard.

I have pain on my shoulder. Nana, a new masseur, eased my…read morepain on my shoulder. She is so professional and helpful.

I was horribly bruised. I've had deep tissue before and I have never bruised. I have never bruised…read morefrom a massage before today. I'm assuming the rubbing over cloth without oil may have had something to do with it. Super weird. There was really no technique other than rubbing as hard as humanly possibly. They were nice. It is clean.

Review #012 - 2025…read more I've been seeing Claire every month since before COVID so I am extremely late in writing her this awesome review! Maybe I'm just being selfish because I don't want too many people to know about her and it'll be even harder for me to get an appointment. Claire is an expert in her field! She always makes me feel better after my massages. She listens to my concerns and addresses my sore spots! I definitely put her to work! So thankful that she has strong hands because I sit at my desk for hours on out and that causes a lot of knots and muscle tension! The funny thing is, we actually have so many fun conversations during my massage, that the time literally flies by. As soon as I leave, I am already looking forward to my next massage.

I waited a while for my initial dissatisfaction to pass before writing this review. I fully…read morerecognize the difficulty of running a business in the expensive Bay Area and respect that. I also really wanted to support a women-owned business. However, I also work hard for my money, and when I spend a good amount of it, take time off work to get issues addressed, and provide instructions, I do hope I'm listened to. That wasn't the case here, and I feel like Claire just went through her usual routine instead of focusing on the main area I identified prior to the session starting (significant pain in lower back tied to the quadratus lumborum, and my entire back in general was super tight). My latest back flareup lasted for two months and I needed some relief. I saw Claire bills herself as a medical massage place, so I booked a 90-min massage in the hopes that it would help and was really looking forward to it. Paid $255 (which included tip and CBD oil; I was desperate for pain relief). At this point, I'd to emphasize that Claire asked what areas I would like to focus on. I explained my back issue and said I'd like to focus most of the time on my back, with particular attention paid to my lower back. This was all before the session started. She also asked about modality preference. I said deep tissue. Pros: - The reception area was clean and welcoming, along with the massage room - There's plenty of parking in the lot - Claire seems to be really nice and has super strong hands *The not-positives* She spent 70% of the total time working on my traps. I do hold a lot of tension there, yes, but spending majority of time there was not what I was looking for. I had not mentioned my traps being an issue at all. Mid back? I just got what felt like a light back rub, maybe 5 min of what could be constituted as deep tissue. No relief there. Lower back? She barely touched it. She threw on a heating pad on that area and went to work on my legs instead. I asked if we could skip my legs and just focus on my back, and she assured me we have plenty of time to focus on my back. Then she finished with my legs and instructed me to flip over, and I was like wait, that's it?? I asked AGAIN that she work on my lower back a bit and she said ok, then spent maybe 10-15 min using a trigger point technique, which felt great...but again, she only spent that time on it AFTER I asked her, despite what I explained when I first arrived. She then had me flip over and started working on my traps and upper neck AGAIN, then started on the area where my lats would be (not sure what it's called). She told me it's a spot most therapists overlook and helps with lymphatic drainage. Fine, that's fair. In the end, I actually left worse than when I started. Had no relief anywhere I had asked for. Another massage therapist I had seen a month before who offers only 60-min massages spent more time on my back than Claire did. I won't be going back, and I honestly can't recommend Claire if you're looking for pain relief or mobility. It was a HUGE waste of my time and money, and I was worse off for it. Her approach is good for those looking for general relaxation but not pain relief.

Teresa is aamazinggg! Not only did she give a great massage, her presence and demeanor from the…read moreintroduction/consultation made me feel very relaxed from the get go. She takes her time to learn about your body and aches and what you are looking to gain out of the massage. I like that she had a rough outline of what body parts would be worked on during the postpartum massage but also let me know that this was for me and we could alter or change anything as needed. I was nervous about getting a massage after my C-section but everything was comfortable and I felt relaxed after for the first time in weeks!

I had a 75-minute prenatal massage with Teresa and it was honestly such a comforting experience…read more She took her time explaining everything and made me feel really at ease, especially being my first pregnancy. Her energy is so calm and grounding, and the massage felt really intuitive. She worked through my upper shoulders and neck (which are always tight for me) and I could feel the difference right away. I left feeling so relaxed and taken care of. She also shared little tips and knowledge that I truly appreciated. I'll definitely be coming back throughout my pregnancy and even after. It's such a good feeling finding someone you genuinely trust.

I can't recommend Bayhill Acupuncture (小林中医) enough! I initially came in seeking relief for…read morepersistent neck pain, and the quality of care here has been nothing short of excellence. I saw Dr. Tang who was a great acupuncturist. I already recommended my family and friends and will definitely visit again. A huge special shout-out to Kaman at front desk whom helped me navigate my insurance, scheduling, and check me in.

I just had my first session today and really enjoyed it. It's very relaxing there and everyone…read morethere is very friendly. I definitely plan on making it an ongoing thing.

I only see Viviana. She is the bomb. I have never had a bad massage with her and I always feel…read moregreat days after my massage. She is only there a few days a week and books up fast because she is incredible!

I'm rating the therapist, Liza for her amazing massage technique and good energy. She really took…read morethe time to get me comfortable, and gave me a very healing massage. I will be returning to her! Something to note: I tried to call in and change my appointment due to a last minute interview. I was hoping for some grace, as I was planning to come in for the massage regardless but instead was met with very firm policies and no true consideration. It's too bad because my family has thrown bachelorette parties here, I've been coming here for years and never been late once. Just something to note. The only reason I'd ever go back here is only for Liza. She is outstanding!

sakuna is genuinely one of the kindest and most caring people ever!! i have always felt so welcomed…read moreand comfortable at every appointment with her. i work as a piercer, so my back definitely takes a beating from work, and she somehow always knows exactly where to focus and how to work out all the tension. she is so attentive and always makes sure the pressure is okay, asks how i'm feeling, and remembers the little details that make you feel genuinely cared for. she is so humble, sweet, and thoughtful, and you can tell she truly cares about the people she works with. every appointment with her is such a positive experience, and i'm so grateful to have found someone like her. i recommend sakuna a MILLION times over to absolutely anyone looking for a massage therapist. you will be in such good hands!!

Nestled in Burlingame, Sakuna Bodywork is in what appears to be an office building. Pretty easy to…read morefind and there's a few parking lots nearby (it is paid parking) and there is street parking as well so that's always a plus. I came here for a 60 minute Sakuna Signature massage and got an extremely relaxing massage from Sakuna. Before we started I told her I wanted the focus to be on my shoulders/neck and back while also still getting a full body massage and she really delivered. Will definitely consider returning when I have time to make the trek to the area! Thanks again for an amazing massage, Sakuna!

Great massage. It's not much to look at but the masseuses are strong…read more I got 30 minutes foot massage and 30 min back massage for $35 an hour.

Tried this place out for the first time. They took me in the same day that I called, which shows…read moreflexibility. Inside there were a few rooms. It was $62 for an hour of half body and half feet, with hot stones (my fave). I told the woman where I wanted her to focus on the most, and she did an amazing job! She was attentive and handled my body with the utmost care. I almost fell asleep on the table, and that rarely happens for me. The staff were kind and courteous, and I really loved the smell of the lotions/oils they use. Normally it would give me a headache but it was a nice, light fragrance that was very aroma-therapeutic. I would love to go back for another next month. The prices weren't bad.

Always easy to get a same day appt. My sister brought me here for the first time and it went well…read more Everyone was very nice and accommodating.

PLEASE STAY AWAY!!!!!! THIS WAS THE WORST MASSAGE I'VE EVER HAD AND IT EXTREMELY INJURED MY SPINE!…read moreHORRIBLE SERVICE AS WELL. I will start by saying I get massages VERY often and prefer firm pressure. Usually places don't even do it firm enough. I decided to give this place a try because of the price and availability. They have a phone number you can text and they respond very quick which is nice but that's probably the only good quality about this place. I came in for the 90 minute back pressure massage and requested Ivy. The bathroom was very interesting...there was a shower and bucket but it doesn't seem like it's for customers. It didn't feel very clean. Anyways when I got ready for my massage, there was no indication when the masseuse was actually going to come in so I rushed to get ready. When she came in, I was waiting for her to ask me what hurt and what areas I wanted to work on...instead she asked me what was wrong because I was looking at her... As for the massage, there was no method and she would work on random areas longer than others and one side more than the other. Not because that side or area needed more work. My lower back was the part that was hurting really bad and that's what I wanted to focus on but she did not even touch my lower back. She kept burping during our session and I felt her body press up against the wall while she used one arm to lean into me while she used the other to massage me. When it came to the hot stones, she didn't tell me when they were being applied, she randomly slapped them on in the middle of the session, they were super hot, and kept sliding off and falling on the side on my body about 9 different times. She wouldn't even notice for quite some time and would eventually throw them back on my back where they would just slide off again. Where it went really wrong was the pressure and what she did to my spine. I kept telling her lighter pressure and she acknowledged it but didn't go any lighter. I was sweating, making noises, and moving my body from being in so much pain but she didn't change anything. She kept ELBOWING and using her knuckles to press into my spine, especially where your neck and spine meet, between your shoulders. Anyone knows that massaging and especially elbowing bone is a HUGE safety issue and should never be done. I was trying to sit through it and tried not be rude, but eventually I was in so much pain I told her to end the session 30 minutes early as I couldn't take it anymore and was worried. I was in so much pain and couldn't really move. This wasn't a sore pain you feel after a deep massage, this was "is something bruised" "do I need to go to see my doctor" pain. What made things worse was when I went to check out, the front desk lady didn't seem to realize I came out 30 minutes early! She looked at my tip and questioned why it was so little (I paid the full 90 massage price AND tipped). I told her that it was way too hard and I was in pain. She proceeded to tell me in mandarin why I was wrong and how it was just firm pressure. This is really upsetting because no one should ever elbow someone's spine and neck bone, no matter how light or firm pressure is! It was extremely loud outside as well. There was a man talking on the phone, people talking very loud to each other...not a very relaxing setting. I came into this wanting to be relaxed, hoping to be in less pain, and instead I was even more stressed out and literally could not even lay against a pillow for 3 days at home. My spine felt like it had been burned and bruised. I regret not waiting for an opening at my usual place.