Carrina is lovely, I started getting massages to relieve back pain from a minor car accident. She…read morespent time with me to understand and target the pain that was spreading due to compensating. It's only been a month and my back feels better than before the accident. She was also very open to helping me get what I needed for insurance, which made everything less stressful. Totally coming back!

Wow, can't believe I hadn't written a review for Carrina yet; this is long overdue…read more I've been coming to Carrina off and on for more than 10 years (I didn't have a car for a while and was stuck in SF, and the massage therapists I found were just....ok, FWIW). Anyway, I eventually moved to the Peninsula, got a car, and went back to Carrina. She's amazing. One of my pet peeves is when massage therapists don't listen to what you actually need when you tell them and just do their normal routine. Carrina is refreshingly different because she actually listens to what you tell her when you explain what's happening and why you're there to see her, and she somehow magically finds and works out all the knots - even the ones I didn't know I had. Absolutely recommend Carrina and worth the monthly investment as part of self care!

After a long flight today, my body was exhausted and really sore. I found Water Lounge and decided…read moreto try a 90-minute massage because my lower back, legs, and calves were especially tight and uncomfortable from sitting on the plane for so long. The staff recommended a massage therapist named Ken, and I'm so glad they did. Ken was absolutely amazing. His English isn't very strong, but honestly, his massage skills speak for themselves. He seemed to understand exactly where I was feeling the most tension and worked on those areas really well. By the end of the 90 minutes, I felt like a completely different person. My body felt so much lighter, relaxed, and comfortable. After being stuck on a plane for hours, this was exactly what I needed. I would definitely recommend Ken if you're looking for a great massage, especially after a long flight or when your body is feeling tight and tired. I'll definitely be back!

While my massage therapist, Nicole, provided an excellent service, the overall experience at this…read morefacility fell far short of standard spa expectations. (60 min Massage, 30 min "Salt Sauna") Finding parking in front of the building was convenient, but locating the business on the second floor was quite confusing, as it shares an entrance with the local 24 Hour Fitness. While checking in was smooth and I opted into a $9 upgrade (hot stone, oil, and salt), the vast, empty lobby lacked the welcoming ambiance and tranquility typically expected of a professional spa. Nicole was incredibly hard-working and delivered a thorough, high-pressure deep tissue massage using effective elbow and forearm techniques. The hot stones were a nice addition, though I never noticed any salt treatment being applied despite paying for the upgrade. Unfortunately, the treatment room itself was a major disappointment. It resembled a basic hotel room furnished with an seemingly homemade wooden massage bed and a recliner. Additionally, the headrest had a noticeable odor, and the room was dusty enough to instantly trigger my allergies and cause nasal congestion. The most concerning part of the visit was the "Salt Sauna." This was simply another converted hotel room with cloth walls, plastic seating designed to look like rocks, and a few actual salt blocks on a ledge. It lacked any proper sauna components, such as an electric heater, wood-burning stove, or infrared panels. Labeling this as a sauna feels like a blatant misrepresentation. Furthermore, when I asked for a dressing room, I was instructed to change inside this makeshift sauna room. This was highly uncomfortable due to the heat, and it raised serious privacy concerns as the door featured a peephole facing inward toward the room. Upon departure, I requested a receipt for proof of service. The front desk informed me they could not provide one because the booking was made through a third party. As a customer, it is highly unusual and unprofessional for a business to refuse to provide a standard receipt confirming services were rendered on their premises. Nicole's exceptional performance is the only reason this review is not a 1-star rating. She is incredibly talented, but the management desperately needs to address the subpar facility conditions, misleading descriptions, and lack of professional privacy standard.

I have pain on my shoulder. Nana, a new masseur, eased my…read morepain on my shoulder. She is so professional and helpful.

I was horribly bruised. I've had deep tissue before and I have never bruised. I have never bruised…read morefrom a massage before today. I'm assuming the rubbing over cloth without oil may have had something to do with it. Super weird. There was really no technique other than rubbing as hard as humanly possibly. They were nice. It is clean.

Review #012 - 2025…read more I've been seeing Claire every month since before COVID so I am extremely late in writing her this awesome review! Maybe I'm just being selfish because I don't want too many people to know about her and it'll be even harder for me to get an appointment. Claire is an expert in her field! She always makes me feel better after my massages. She listens to my concerns and addresses my sore spots! I definitely put her to work! So thankful that she has strong hands because I sit at my desk for hours on out and that causes a lot of knots and muscle tension! The funny thing is, we actually have so many fun conversations during my massage, that the time literally flies by. As soon as I leave, I am already looking forward to my next massage.

I waited a while for my initial dissatisfaction to pass before writing this review. I fully…read morerecognize the difficulty of running a business in the expensive Bay Area and respect that. I also really wanted to support a women-owned business. However, I also work hard for my money, and when I spend a good amount of it, take time off work to get issues addressed, and provide instructions, I do hope I'm listened to. That wasn't the case here, and I feel like Claire just went through her usual routine instead of focusing on the main area I identified prior to the session starting (significant pain in lower back tied to the quadratus lumborum, and my entire back in general was super tight). My latest back flareup lasted for two months and I needed some relief. I saw Claire bills herself as a medical massage place, so I booked a 90-min massage in the hopes that it would help and was really looking forward to it. Paid $255 (which included tip and CBD oil; I was desperate for pain relief). At this point, I'd to emphasize that Claire asked what areas I would like to focus on. I explained my back issue and said I'd like to focus most of the time on my back, with particular attention paid to my lower back. This was all before the session started. She also asked about modality preference. I said deep tissue. Pros: - The reception area was clean and welcoming, along with the massage room - There's plenty of parking in the lot - Claire seems to be really nice and has super strong hands *The not-positives* She spent 70% of the total time working on my traps. I do hold a lot of tension there, yes, but spending majority of time there was not what I was looking for. I had not mentioned my traps being an issue at all. Mid back? I just got what felt like a light back rub, maybe 5 min of what could be constituted as deep tissue. No relief there. Lower back? She barely touched it. She threw on a heating pad on that area and went to work on my legs instead. I asked if we could skip my legs and just focus on my back, and she assured me we have plenty of time to focus on my back. Then she finished with my legs and instructed me to flip over, and I was like wait, that's it?? I asked AGAIN that she work on my lower back a bit and she said ok, then spent maybe 10-15 min using a trigger point technique, which felt great...but again, she only spent that time on it AFTER I asked her, despite what I explained when I first arrived. She then had me flip over and started working on my traps and upper neck AGAIN, then started on the area where my lats would be (not sure what it's called). She told me it's a spot most therapists overlook and helps with lymphatic drainage. Fine, that's fair. In the end, I actually left worse than when I started. Had no relief anywhere I had asked for. Another massage therapist I had seen a month before who offers only 60-min massages spent more time on my back than Claire did. I won't be going back, and I honestly can't recommend Claire if you're looking for pain relief or mobility. It was a HUGE waste of my time and money, and I was worse off for it. Her approach is good for those looking for general relaxation but not pain relief.

I had a 75-minute prenatal massage with Teresa and it was honestly such a comforting experience…read more She took her time explaining everything and made me feel really at ease, especially being my first pregnancy. Her energy is so calm and grounding, and the massage felt really intuitive. She worked through my upper shoulders and neck (which are always tight for me) and I could feel the difference right away. I left feeling so relaxed and taken care of. She also shared little tips and knowledge that I truly appreciated. I'll definitely be coming back throughout my pregnancy and even after. It's such a good feeling finding someone you genuinely trust.

Teresa is aamazinggg! Not only did she give a great massage, her presence and demeanor from the…read moreintroduction/consultation made me feel very relaxed from the get go. She takes her time to learn about your body and aches and what you are looking to gain out of the massage. I like that she had a rough outline of what body parts would be worked on during the postpartum massage but also let me know that this was for me and we could alter or change anything as needed. I was nervous about getting a massage after my C-section but everything was comfortable and I felt relaxed after for the first time in weeks!

I can't recommend Bayhill Acupuncture (小林中医) enough! I initially came in seeking relief for…read morepersistent neck pain, and the quality of care here has been nothing short of excellence. I saw Dr. Tang who was a great acupuncturist. I already recommended my family and friends and will definitely visit again. A huge special shout-out to Kaman at front desk whom helped me navigate my insurance, scheduling, and check me in.

I just had my first session today and really enjoyed it. It's very relaxing there and everyone…read morethere is very friendly. I definitely plan on making it an ongoing thing.

I only see Viviana. She is the bomb. I have never had a bad massage with her and I always feel…read moregreat days after my massage. She is only there a few days a week and books up fast because she is incredible!

I'm rating the therapist, Liza for her amazing massage technique and good energy. She really took…read morethe time to get me comfortable, and gave me a very healing massage. I will be returning to her! Something to note: I tried to call in and change my appointment due to a last minute interview. I was hoping for some grace, as I was planning to come in for the massage regardless but instead was met with very firm policies and no true consideration. It's too bad because my family has thrown bachelorette parties here, I've been coming here for years and never been late once. Just something to note. The only reason I'd ever go back here is only for Liza. She is outstanding!

sakuna is genuinely one of the kindest and most caring people ever!! i have always felt so welcomed…read moreand comfortable at every appointment with her. i work as a piercer, so my back definitely takes a beating from work, and she somehow always knows exactly where to focus and how to work out all the tension. she is so attentive and always makes sure the pressure is okay, asks how i'm feeling, and remembers the little details that make you feel genuinely cared for. she is so humble, sweet, and thoughtful, and you can tell she truly cares about the people she works with. every appointment with her is such a positive experience, and i'm so grateful to have found someone like her. i recommend sakuna a MILLION times over to absolutely anyone looking for a massage therapist. you will be in such good hands!!

Nestled in Burlingame, Sakuna Bodywork is in what appears to be an office building. Pretty easy to…read morefind and there's a few parking lots nearby (it is paid parking) and there is street parking as well so that's always a plus. I came here for a 60 minute Sakuna Signature massage and got an extremely relaxing massage from Sakuna. Before we started I told her I wanted the focus to be on my shoulders/neck and back while also still getting a full body massage and she really delivered. Will definitely consider returning when I have time to make the trek to the area! Thanks again for an amazing massage, Sakuna!

Great massage. It's not much to look at but the masseuses are strong…read more I got 30 minutes foot massage and 30 min back massage for $35 an hour.

Tried this place out for the first time. They took me in the same day that I called, which shows…read moreflexibility. Inside there were a few rooms. It was $62 for an hour of half body and half feet, with hot stones (my fave). I told the woman where I wanted her to focus on the most, and she did an amazing job! She was attentive and handled my body with the utmost care. I almost fell asleep on the table, and that rarely happens for me. The staff were kind and courteous, and I really loved the smell of the lotions/oils they use. Normally it would give me a headache but it was a nice, light fragrance that was very aroma-therapeutic. I would love to go back for another next month. The prices weren't bad.

This review is for Peter's excellent service. This was my 2nd time here, the first time I went for…read morea full body massage but this time opted to try the 30 min foot massage 30 min body massage. My full body massage was also great, but I liked how the foot massage really focused on the feet/legs and shoulders, back. I typically request a female masseuse but this time just saw whoever was first available and was not disappointed. Peter did just the right amount of pressure and you can tell he finds the knots and tension and massages them right out. I left feeling refreshed. Thank you Peter! I can't wait to return for another massage.

I honestly cannot believe how terrible our experience was at this place. My girlfriend and I came…read morein expecting a relaxing, professional massage, but instead, we left completely frustrated and disgusted by how this business operates. We paid $131 upfront for a 60-minute massage, but the actual massage only lasted around 30-40 minutes. During the session, the massage therapist kept leaving the room to talk to other customers instead of focusing on the service we had already paid for. It was extremely unprofessional and a complete waste of our time and money. When my girlfriend brought up the fact that we didn't receive the full 60 minutes, the staff tried to justify it by saying that the timer starts the second a customer walks through the front door because that's when they're supposedly being "serviced." I've never heard anything so ridiculous. We paid for a massage, not for the privilege of standing inside their building. If that's really their policy, they should make it very clear before taking anyone's money. What really bothered me was their attitude afterward. Despite providing a terrible experience, they still had the audacity to demand more money. My girlfriend left a $10 tip, and they actually told us that it wasn't enough. The fact that they felt entitled to a bigger tip after cutting the massage short and constantly interrupting the session is beyond me. The entire atmosphere was also extremely uncomfortable. The staff's behavior was strange and unwelcoming, and nothing about the experience felt professional. As her boyfriend, I was especially frustrated by how they spoke to her and handled her concerns. Instead of acknowledging the issue or trying to resolve it, they made excuses and continued pressuring us for money. Thankfully, my girlfriend was able to get her money back through her bank after disputing the charge. That's probably the only good thing that came out of this entire experience. I rarely feel the need to leave a negative review, but this place absolutely deserves one. The lack of professionalism, terrible customer service, questionable business practices, and complete disregard for customers' time make this somewhere I would never return to. Save yourself the headache and go literally anywhere else. We will never be coming back.