Always easy to get a same day appt. My sister brought me here for the first time and it went well…read more Everyone was very nice and accommodating.

PLEASE STAY AWAY!!!!!! THIS WAS THE WORST MASSAGE I'VE EVER HAD AND IT EXTREMELY INJURED MY SPINE!…read moreHORRIBLE SERVICE AS WELL. I will start by saying I get massages VERY often and prefer firm pressure. Usually places don't even do it firm enough. I decided to give this place a try because of the price and availability. They have a phone number you can text and they respond very quick which is nice but that's probably the only good quality about this place. I came in for the 90 minute back pressure massage and requested Ivy. The bathroom was very interesting...there was a shower and bucket but it doesn't seem like it's for customers. It didn't feel very clean. Anyways when I got ready for my massage, there was no indication when the masseuse was actually going to come in so I rushed to get ready. When she came in, I was waiting for her to ask me what hurt and what areas I wanted to work on...instead she asked me what was wrong because I was looking at her... As for the massage, there was no method and she would work on random areas longer than others and one side more than the other. Not because that side or area needed more work. My lower back was the part that was hurting really bad and that's what I wanted to focus on but she did not even touch my lower back. She kept burping during our session and I felt her body press up against the wall while she used one arm to lean into me while she used the other to massage me. When it came to the hot stones, she didn't tell me when they were being applied, she randomly slapped them on in the middle of the session, they were super hot, and kept sliding off and falling on the side on my body about 9 different times. She wouldn't even notice for quite some time and would eventually throw them back on my back where they would just slide off again. Where it went really wrong was the pressure and what she did to my spine. I kept telling her lighter pressure and she acknowledged it but didn't go any lighter. I was sweating, making noises, and moving my body from being in so much pain but she didn't change anything. She kept ELBOWING and using her knuckles to press into my spine, especially where your neck and spine meet, between your shoulders. Anyone knows that massaging and especially elbowing bone is a HUGE safety issue and should never be done. I was trying to sit through it and tried not be rude, but eventually I was in so much pain I told her to end the session 30 minutes early as I couldn't take it anymore and was worried. I was in so much pain and couldn't really move. This wasn't a sore pain you feel after a deep massage, this was "is something bruised" "do I need to go to see my doctor" pain. What made things worse was when I went to check out, the front desk lady didn't seem to realize I came out 30 minutes early! She looked at my tip and questioned why it was so little (I paid the full 90 massage price AND tipped). I told her that it was way too hard and I was in pain. She proceeded to tell me in mandarin why I was wrong and how it was just firm pressure. This is really upsetting because no one should ever elbow someone's spine and neck bone, no matter how light or firm pressure is! It was extremely loud outside as well. There was a man talking on the phone, people talking very loud to each other...not a very relaxing setting. I came into this wanting to be relaxed, hoping to be in less pain, and instead I was even more stressed out and literally could not even lay against a pillow for 3 days at home. My spine felt like it had been burned and bruised. I regret not waiting for an opening at my usual place.

We were referred by a friend and came to Hong Kong Hollywood Massage to celebrate my husband's…read morebirthday with a couples massage. The place is clean, relaxing, and the owner was so friendly and welcoming. Lilly gave me an amazing deep tissue massage and really focused on my sciatica. My husband's therapist, Kat, did an excellent job on his shoulders and arms. We both left feeling relaxed and refreshed. Highly recommend--we'll definitely be back!

I really wanted ti give the Jong Kong Holly spa a better rating. On the surface it's a nice space…read moreright off of El Camino Real while offering a variety of services, but the hard sell right from the introduction really lessened the vibe of the experience. From hard selling the deep tissue massage to recommending the more expensive versions of their combo massages, it just wasn't the stress needed right before what's supposed to be a relaxing experience. Note, once you start the massage, any variations to the requested will come with an additional fee. Overall, a decent experience if you're strict and can negotiate hard with the owners, otherwise lots of better options nearby to choose from.

After a long flight today, my body was exhausted and really sore. I found Water Lounge and decided…read moreto try a 90-minute massage because my lower back, legs, and calves were especially tight and uncomfortable from sitting on the plane for so long. The staff recommended a massage therapist named Ken, and I'm so glad they did. Ken was absolutely amazing. His English isn't very strong, but honestly, his massage skills speak for themselves. He seemed to understand exactly where I was feeling the most tension and worked on those areas really well. By the end of the 90 minutes, I felt like a completely different person. My body felt so much lighter, relaxed, and comfortable. After being stuck on a plane for hours, this was exactly what I needed. I would definitely recommend Ken if you're looking for a great massage, especially after a long flight or when your body is feeling tight and tired. I'll definitely be back!

While my massage therapist, Nicole, provided an excellent service, the overall experience at this…read morefacility fell far short of standard spa expectations. (60 min Massage, 30 min "Salt Sauna") Finding parking in front of the building was convenient, but locating the business on the second floor was quite confusing, as it shares an entrance with the local 24 Hour Fitness. While checking in was smooth and I opted into a $9 upgrade (hot stone, oil, and salt), the vast, empty lobby lacked the welcoming ambiance and tranquility typically expected of a professional spa. Nicole was incredibly hard-working and delivered a thorough, high-pressure deep tissue massage using effective elbow and forearm techniques. The hot stones were a nice addition, though I never noticed any salt treatment being applied despite paying for the upgrade. Unfortunately, the treatment room itself was a major disappointment. It resembled a basic hotel room furnished with an seemingly homemade wooden massage bed and a recliner. Additionally, the headrest had a noticeable odor, and the room was dusty enough to instantly trigger my allergies and cause nasal congestion. The most concerning part of the visit was the "Salt Sauna." This was simply another converted hotel room with cloth walls, plastic seating designed to look like rocks, and a few actual salt blocks on a ledge. It lacked any proper sauna components, such as an electric heater, wood-burning stove, or infrared panels. Labeling this as a sauna feels like a blatant misrepresentation. Furthermore, when I asked for a dressing room, I was instructed to change inside this makeshift sauna room. This was highly uncomfortable due to the heat, and it raised serious privacy concerns as the door featured a peephole facing inward toward the room. Upon departure, I requested a receipt for proof of service. The front desk informed me they could not provide one because the booking was made through a third party. As a customer, it is highly unusual and unprofessional for a business to refuse to provide a standard receipt confirming services were rendered on their premises. Nicole's exceptional performance is the only reason this review is not a 1-star rating. She is incredibly talented, but the management desperately needs to address the subpar facility conditions, misleading descriptions, and lack of professional privacy standard.

The massage itself was great, which is why the ending was so disappointing. I paid $155 for a…read moremassage that lasted two hours and 15 minutes and initially left a $20 tip. The massage therapist was visibly unhappy, pointed to the suggested tip paper by the register, and indicated that he needed more. The man working at the register supported him and told me I should add another $15. Having both men pressure me about my tip was extremely uncomfortable, embarrassing, unprofessional, and rude. I gave the additional $15 because I wanted to avoid a confrontation and leave as quickly as possible. I understand tipping etiquette and always expect to tip for a service, but a suggested tip should remain a suggestion. A customer should never be confronted or pressured into giving more. Unfortunately, this interaction overshadowed what had otherwise been a great massage, and I would not feel comfortable returning.

Love foot massage ! Reasonable price! Also James is the…read morebest ! Call for appointment before you go , you will love it

This review is for Peter's excellent service. This was my 2nd time here, the first time I went for…read morea full body massage but this time opted to try the 30 min foot massage 30 min body massage. My full body massage was also great, but I liked how the foot massage really focused on the feet/legs and shoulders, back. I typically request a female masseuse but this time just saw whoever was first available and was not disappointed. Peter did just the right amount of pressure and you can tell he finds the knots and tension and massages them right out. I left feeling refreshed. Thank you Peter! I can't wait to return for another massage.

I honestly cannot believe how terrible our experience was at this place. My girlfriend and I came…read morein expecting a relaxing, professional massage, but instead, we left completely frustrated and disgusted by how this business operates. We paid $131 upfront for a 60-minute massage, but the actual massage only lasted around 30-40 minutes. During the session, the massage therapist kept leaving the room to talk to other customers instead of focusing on the service we had already paid for. It was extremely unprofessional and a complete waste of our time and money. When my girlfriend brought up the fact that we didn't receive the full 60 minutes, the staff tried to justify it by saying that the timer starts the second a customer walks through the front door because that's when they're supposedly being "serviced." I've never heard anything so ridiculous. We paid for a massage, not for the privilege of standing inside their building. If that's really their policy, they should make it very clear before taking anyone's money. What really bothered me was their attitude afterward. Despite providing a terrible experience, they still had the audacity to demand more money. My girlfriend left a $10 tip, and they actually told us that it wasn't enough. The fact that they felt entitled to a bigger tip after cutting the massage short and constantly interrupting the session is beyond me. The entire atmosphere was also extremely uncomfortable. The staff's behavior was strange and unwelcoming, and nothing about the experience felt professional. As her boyfriend, I was especially frustrated by how they spoke to her and handled her concerns. Instead of acknowledging the issue or trying to resolve it, they made excuses and continued pressuring us for money. Thankfully, my girlfriend was able to get her money back through her bank after disputing the charge. That's probably the only good thing that came out of this entire experience. I rarely feel the need to leave a negative review, but this place absolutely deserves one. The lack of professionalism, terrible customer service, questionable business practices, and complete disregard for customers' time make this somewhere I would never return to. Save yourself the headache and go literally anywhere else. We will never be coming back.

I have pain on my shoulder. Nana, a new masseur, eased my…read morepain on my shoulder. She is so professional and helpful.

I was horribly bruised. I've had deep tissue before and I have never bruised. I have never bruised…read morefrom a massage before today. I'm assuming the rubbing over cloth without oil may have had something to do with it. Super weird. There was really no technique other than rubbing as hard as humanly possibly. They were nice. It is clean.

Great massage. It's not much to look at but the masseuses are strong…read more I got 30 minutes foot massage and 30 min back massage for $35 an hour.

Tried this place out for the first time. They took me in the same day that I called, which shows…read moreflexibility. Inside there were a few rooms. It was $62 for an hour of half body and half feet, with hot stones (my fave). I told the woman where I wanted her to focus on the most, and she did an amazing job! She was attentive and handled my body with the utmost care. I almost fell asleep on the table, and that rarely happens for me. The staff were kind and courteous, and I really loved the smell of the lotions/oils they use. Normally it would give me a headache but it was a nice, light fragrance that was very aroma-therapeutic. I would love to go back for another next month. The prices weren't bad.

Partner and I walked in after dinner and were quickly seated. The chairs for the foot massage were…read morecomfortable and there was a quick back massage at the end. All in all, very worth the price ($40+$10 tip) for an hour.

Massage was ok but I do not appreciate the forced tipping. I had a combo massage and gave a tip off…read morethe full amount. The therapist then stood there and said something to the man checking me out and both stood there hounding me for an extra tip that they said is recommended but then wouldn't leave me alone until I gave an extra tip for what they said had to be tip for two separate services instead of a combo. Definitely not coming back after that experience

Carrina is lovely, I started getting massages to relieve back pain from a minor car accident. She…read morespent time with me to understand and target the pain that was spreading due to compensating. It's only been a month and my back feels better than before the accident. She was also very open to helping me get what I needed for insurance, which made everything less stressful. Totally coming back!

Wow, can't believe I hadn't written a review for Carrina yet; this is long overdue…read more I've been coming to Carrina off and on for more than 10 years (I didn't have a car for a while and was stuck in SF, and the massage therapists I found were just....ok, FWIW). Anyway, I eventually moved to the Peninsula, got a car, and went back to Carrina. She's amazing. One of my pet peeves is when massage therapists don't listen to what you actually need when you tell them and just do their normal routine. Carrina is refreshingly different because she actually listens to what you tell her when you explain what's happening and why you're there to see her, and she somehow magically finds and works out all the knots - even the ones I didn't know I had. Absolutely recommend Carrina and worth the monthly investment as part of self care!

Had 90 mnts to pass by while getting tires on car. They took…read moreme in on a walk in. I had a masseuse named Lucy. She's was absolutely amazing and the business was clean and comfortable. Thankyou.

60min combo massage | 30min reflexology | 30min back…read more Masseuse - Ola My mom came on Mother's Day and said she had a great experience and that it was the best massage she's ever had. This was not my experience. Ola was rough and fast with his movements. My massage was hardly relaxing. He seemed to be applying very little technique. Nothing like a reflexology or back massage I've ever experienced. I could not relax my body because of how fast and rough he was going. I had to stop him from some of the stretches because he was forcing my body into the stretches instead of being gentle. I could not wait for the massage to end. (-) He was super rough and not gentle at all (-) Seemed to lack experience and technique (-) He hurt my back while stretching me (-) they made me pay ahead before my service (+) He relieved some tension in my back and feet. Later I did feel less stiff.