Had difficulty connecting with the agent but when I contacted second time he was very apologetic…read moreand went the extra mile to show me the property.

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

From the outset, ClearStone showed themselves to be sophisticated, highly competent, and…read morewell-organized professionals. My Property Manager, Estuardo (Stuart) Tong, especially, made the move-in process as seamless and smooth as he made himself easily accessible and responsive. A pleasure to work with. ClearStone was quick to action when a troublesome property issue later arose, and Stuart demonstrated strong communication skills in how he negotiated a remedy agreeable to both parties, overcoming barriers across the different circumstances, languages, and cultures of all involved. The issue was of a kind that could not be made right all at once in just a day's time, and I was relieved that I could turn to him throughout the various stages of the fix to express my concerns and exchange updates as we all worked together toward a resolution that was to everyone's satisfaction. The kind of diligence and stick-to-itive-ness that Mr. Tong exemplifies is of the sort that reaffirms one's faith in their fellow man, and I would absolutely recommend ClearStone Property Management to anyone who wants to be in good hands!

Clearstone has been managing our family rental in Reseda since 2021…read more We were moving out of state and needed a management company to take care of our "baby". I've heard so many horror stories about management companies, so I did as much research as possible and spoke with as many companies as possible. We ended up choosing Clearstone and have not been disappointed. They are very communicative and responsive to issues and questions. They do a great job keeping an eye on the property, checking in with tenants and and keeping us informed. We're not big investors, so there was a lot riding on choosing a solid management company, and 5 years later we still feel we've made the best choice.

Getting approved for a lease in LA is always a HEAP of paperwork, but I really enjoyed working with…read moreCyd, because in just ~3 emails my application process was done. It was really refreshing to work with somebody who was a good communicator, was knowledgeable, and who didn't present a half dozen custom leasing application forms.

Walls Property Management has been absolutely fabulous to work with. We recently moved into one of…read morethe properties they manage, and we couldn't be more pleased with our experience so far. Jim is very pleasant and clearly brings years of experience in property management, and John has been extremely helpful and responsive throughout the process. They offer an easy-to-use system for logging repair requests, and any issues are addressed quickly and efficiently. Walls Property Management has provided excellent customer service across the board. Highly recommend!

Hey guys I just want to say that this guys don't really care…read moreabout your problems. And you will not get all of your security deposit back!!! I hope this info will help someone to avoid problems, sorry for any grammar mistakes. I am talking about apartment on Kenmore Ave They are so polite when you only start to work with them, but in the end your lease if you have any questions or you disagree with any charges and wanna security deposits back, they will say: "If you don't like something you can sue us!" And hanging up! Because it easy to talk like this with young foreigner! When it was problems with BEDBUGS in all apartments, they made a lot of tricks like you need to be at home to wait for disinfection. It's only your problem! They told me that my brand new leather sofa is infected and I need to throw it away. I said fine. I bought a new mattress because of this problem. And it's no compensation. They can call you to say that they don't like when sometimes you have a guests. But they are don't care that in some of the apartments lives more than 10 people who speaks English even worst then me! Because it's their friends or they are from the same community. When the water flowing from the bottom of the toilet and you call to the office, they fixed the problem 5 days later only and charge me for 200$ for this. They always gonna say it's your mistake! No redound no nothing When I ask to fix the door, because it was hard to open it, people came and fixed the problem but made a holes in a door by screws and nobody care about it. When the ceiling is crushing, because of cheapest paint and you ask manager to help they say "don't worry about it" nobody will make it for you, you will live in apartment with holes in a ceiling. Looks terrible trust me. When you ask " Is the security deposits is refundable ?" That say yes, but be sure nobody will give you your money back. They do the cheapest repair in the apartment and of course everything is crushing so fast. They are gonna do repair for your cost - be sure! When you asking "Do I need to paint?" They say "Noo, you don't need, just repair the holes from TV because we charge people for this" And did it. But anyways, they charged 650$ for paint. You know- this humans greed has no limits! The main door works not good, nobody control it and random people coming to get your clothes from laundry or wash their clothes . Yes they have no camera in laundry. Near the trash cans always someone seating and smoking or using drugs, they are don't care. They have camera there but only to say something to you, for some reason! They are so polite when you only start to work with them, but in the end your lease if you have any questions or you disagree with any charges and wanna security deposits back, they will say: "If you don't like something you can sue us!" And hanging up! Because it easy to talk like this with young foreigner! One star it still a point- not that hard to move and it's cheap option for new people one. Thanks for that. God bless

Based on my personal experience with this company, quite frankly, I am horrified. I am sure if you…read moreare a property owner they are just fine. Tenants beware, however. They don't return calls, even in person they have no answers, no person to contact, including my building manager that I have never spoken to since they took over the building. They give you no information on how they operate and/or their particular procedures. They charge fees readily and have zero follow up or basic communication. And yet they have many, many buildings they "manage" in LA. NOTE: By and large, a person goes to the trouble of leaving a review when they have had a partially noteworthy experience with a company- usually either bad or good. A person doesn't normally just pop-up to say that "everything has been great and things have been handled. No problems here!". But if you really start to read their reviews you can easily see a pattern. The real reviews from actual tenants state actual issues with history, facts and pertinent information. They clearly pad their reviews as well. So you can add honest to their list of glowing attributes.

Stayed at Empire Villa in Palms and Elena was a great manager. When my AC broke during the July…read moreheatwave she was quick to get maintenance to fix it. She was overall great at communicating. The building itself was kept clean and well maintained.

Courtney Place Apartments in Fort Mohave, AZ. They promise you everything like screens on the…read morewindows and removing the dish, make certain you have it done or in writing, because it won't be done. It's overpriced, the landscaping was done when we first moved in. Now it's not done at all. The place is old. When something breaks uou have to put in a work order for everything and sometimes it takes weeks to fix. The best thing is that there are cars parked there from when we moved in 3 years ago, yet never towed. But she managed to tow ours? These apartments used to be the best deal in town not worth $1199 for a two bedroom. I clearly don't recommend. You can get a much better deal with a pool in Laughlin then here.

Hello I have been a tenant at one of S&A's properties the ORION building for the past six years…read more This has been such a safe and peaceful property, the management and owners have done a great job at taking care of this property and their tenants. Rudolph has been very tentative to our needs here at ORION. Doug our on-site property manager does a phenomenal job at making sure our safety and concerns are his Top Priority! My family and I enjoy living here and we are grateful to S&A properties for giving us a safe, peaceful place to call home. Thank you!! S&A

They use such cheap paint in their building that command strips tear off the paint. I patched…read moreeverything , so all they had to do is put their cheap paint back on. Left the apartment clean , except for mopping and sweeping and still didn't get a deposit back. RENTER BEWARE

My experience with Westside Property Management has been very good. Their staff is courteous and…read moreeasy to communicate with, and they've been responsive whenever I've reached out with a question or concern. I also appreciate the effort they make to stay connected with residents and create a sense of community. I'm pleased with the service I've received and appreciate having a dependable management team.

I'm a current tenant in a unit managed by WPMLA, and I work elsewhere as a property manager…read more Unfortunately, my experience here is that Westside Property Management neither takes care of the owners or the tenants. We have had no working fridge/freezer for 2 days with no rush to help, emergency maintenance calls and messages on the weekends go unanswered, and important items are mishandled, resulting in extreme inconvenience and growing expenses. I've tried to reach WPMLA's owner to discuss my concerns with no reply. Property owners are paying a good percentage of their rental income and tenants are paying good rent -- all deserve better service and accountability.

After my reported experience, Carlo send me an additional check to add to my refund of expenses…read morewhile they did the repairs for our unit. Although I am still dealing with the dust and debris, I am pacified. I am grateful that they are attentive in keeping the building in order although I would suggest a cleanup of the vents. With the heat escalating use of a/c is a necessity. Thank you for being pro-active. This is the longest time I lived in an apartment and I may say, the tenants build a strong community here. Rent cost is pretty decent considering proximity to the main freeways, jobs, entertainment and importantly, healthcare and great schools.

Carlo management worked with us regarding our deposit upon our moving out. They were kind and fair.read more