I was referred to this endodontic office by my general dentist and was looking forward to becoming…read morea patient, but my experience with the front office staff was so disappointing that I chose to seek treatment elsewhere. Every time I had to reschedule was due to circumstances beyond my control--a serious motor vehicle accident that ultimately required spine surgery, a dental infection for which my dentist prescribed antibiotics before treatment, and an unexpected death in my family requiring out-of-town travel. Despite giving approximately 48 hours' notice for one appointment, I was still charged a $50 rescheduling fee even though I understood the office required only 24 hours' notice. I paid the fee because I wanted to continue my care. What ultimately led me to not have my endodontics work done there was the lack of professionalism and compassion shown by one staff member. Rather than listening to my concerns or responding with empathy during difficult life events, I was met with rudeness, dismissed when I questioned whether treatment should proceed while I had an active infection, and, after explaining that I had experienced a death in my family, was told the office would no longer schedule appointments for me and that I should find another endodontist. I understand that scheduling policies are necessary, but patients dealing with genuine medical issues and family emergencies deserve courtesy, professionalism, and respect. My review is about the horrible customer service experience at their Clinton, Maryland location, which left a very negative first impression of this practice.

The experience with this office was the best from the first contact. I called after hours to…read moreschedule my husband for an evaluation for a root canal. Although they were closed i left and message and immediately I received a text message response proving me with the phone numbers of Dr Ego-Osuala and Dr Josi in case my call was an emergency. I received a call thr next business day to schedule and was given the option of evaluation and treatment on the same day. Well hubby completed his appointment and has not stopped raving about the customer service and skill of Dr Ego-Osuala. Hubby was nervous because he was in pain but Dr Ego- Osuala took that pain away did the root canal and sent him home with a script for Motrin. He is now pain free and is very thankful.

I was referred to this practice by my dentist, and found it very easy to schedule an appointment…read moreand complete my new patient documents online. Despite putting the wrong arrival time on my calendar, they still accommodated me. Upon arrival, the receptionist was very friendly and professional. I was escorted to an exam room and the technician ensured my comfort before the doctor came in. Dr. Tran greeted me warmly and explained what she planned to do. The procedure (root canal) went smoothly, was pain free, and quick. I'd recommend ANYONE in need of a root canal to make an appointment with them. You won't regret it! Thank you, Dr. Tran & RCT Endodontics!

My root canal went as smooth as silk. No pain, The doctor explained everything that he was going to…read moreand was great. The staff was also amazing. Highly recommend.

Excellent staff and an awesome dentist.I trust this office with all my dental needs. Has all the…read morelatest equipment. Convenient location , near my home. Attractive waiting area and efficient friendly staff. I would recomend this office to family, neighbors and friends. M. Russell Kettering

So I hate that I had to come back here for this, but the most outrageous thing happened. I got an…read moreabscess in one of the roots that this dentist worked on. Nothing to be up in arms about, UNTIL I SAW THE XRAYS. JEEBUS LORD. There was a crap root canal done, first of all. Mossy importantly though, there wad this weird, cockeyed SCREW (like, aaaaaan actual SCREW) in the root bed. That was what the enormous and righteously painful abcess had formed around. What the ACTUAL. My new dentist was dumbfounded. Super professional, trying not to speak poorly of a cohort...but he went to explain it and had nothing. Spo hee redid the root canal (yaaaaaaaaaaay!), removed the rogue hardware and now I'm dandy. But over a grand more poor, and as a single mom that blows goats. Needless to say, I do NOT recommend this guy anymore.

This was my first visit to this practice. I had a great experience all the way through! The front…read moredesk staff were friendly, caring, and reached out a number of times prior to my appointment. Dr. Acosta was great as well! Such a great bedside manner, friendly, and put me at ease immediately. He explained everything he was doing and did not jump to doing a root canal unless I needed it. I would definitely recommend him and his practice!

I needed an emergency root canal. I was in and out of the office in 45 minutes with very little…read morediscomfort. Dr. Aregbesola has a confident and professional demeanor that puts you at ease. I received excellent care. I have referred 4 family members to him

My son needed to have a tooth checked and we were able to get an appointment quickly. The staff is…read morefriendly, efficient and attentive. I highly recommend.

Mark Lentz is one of the best everyone in the office very professional and very accommodating. I…read morewill definitely recommend it for friends and family.

There are exactly ZERO instances where you want to visit a root canal specialist but, if you find…read moreyourself in such a scenario, ARCS is where you should land. After being in pain all weekend, I made an emergency dentist appointment that resulted in a referral to ARCS. The office offered to call for me and I was told I could come right then. For context, my dentist appointment was at 3:20pm and roughly by 3:40pm I was headed to ARCS. The office is clean and the front desk staff were helpful and professional. I overheard one team member speaking to another patient in Spanish so it's nice to know the environment is accessible and inclusive in this regard as well. I was called back after a short wait and X-rays were taken. Dr. Fakhari then arrived to perform some tests (these suck but are necessary to confirm a root canal is the right treatment) but before the test began he spent time speaking with me and had, quite possibly, the most pleasant, patient, and caring demeanor of any endodontist I've ever met (yes, unfortunately I have seen down this road more than once). When I was weeping during the numbing process, the aide whose name I believe was Alyssa, kindly comforted me, provided tissues, etc. Dr. Fakhari also took things very slow and checked in often. They were both very reassuring. I don't think it's possible to enjoy anything about a root canal so the fact that every other aspect of the experience is positive (including noise canceling headphones, a blanket, and Spotify) means so much. I'd very much love to never need to visit ARCS again but I'm nonetheless very grateful for their immediate availability, kindness, and professionalism across the board.

The first word that I think of is WOW! I had an appointment…read moreon Wednesday with my regular dentist, who told me I needed an emergency root canal. I called Advanced Root Canal Specialists, and they asked me how quickly I could get there--the dentist would wait. I was an hour away, and it was approximately 3:30 pm. I arrived around 4:40, which isn't too bad during rush hour. When I walked in, I felt like I was at a spa. The room was gorgeous, with a fireplace going for ambiance. (No heat was emitted, as it was 102° F outside). Two very kind and helpful ladies greeted me and offered me something to drink. I chose tea, since they had various types of calming tea. Afterall, I was getting a root canal, and no one likes going to the dentist. I waited about 10 minutes before I was taken back to a room. Tamara and Dr. Fakhari were amazing. I told them prior to beginning that I am not a fan of the Novocain needle. Tamara put dark sunglasses on me, due to the bright lights; gave me a weighted blanket; and offered me headphones to listen to music. All the while, Dr. Fakhari was giving me a needle that I felt, but in a gentle way. He spoke and joked with me while the Novocain took effect. Then, he gave me a second needle to numb the rest of my mouth. I realized it and said, "I see what you did there." He chuckled, "I didn't do anything," and then, smirked. It was the best experience I have had with the painful part of any dental procedure. Dr. Fakhari told me up front that I have a crack in my tooth, and he may not be able to save it. While it was not news I wanted to hear, I appreciated the transparency and honesty. After what seemed like a few minutes, Tamara took the headphones off of my ears. (I was on the fourth song of the playlist). I was waiting for the news that Dr. Fakhari couldn't save my tooth. Instead, he said, "All done. Not so bad." I couldn't believe it was over. He gave me care instructions, and I left--at 5:45 pm. Wow! I hope I don't need a root canal again in the future, but if I do, I will definitely be calling Dr. Fakhari.

Type of Care: Excellent Office Experience: Professional,…read moreCaring, Personable, Wonderful staff, and the Hygienist takes her time to end my teeth are clean; she's outstanding. I highly recommend Waldorf Denistry. Dr. Felicia and her staff. They're the best! Don't take my word! Make an appointment and see for yourself!! Thank you Waldorf Dentistry!!!

Waldord dentistry always provides the most amazing services! Kind, polite staff, no wait times,…read morefriendly , knowledgeable providers ... this is why my family and I have been going to Dr Felicia's office since 2001! Dr Jang is also amazing!!! The entire team rocks!!!

Had a great experience here. I was dealing with significant tooth pain and was able to get in…read morequickly for an evaluation. The doctor took the time to walk me through what he was seeing, explained my options without pushing me in either direction, and even had availability to do the root canal that same day if I wanted. I decided to come back the next morning, and they were able to complete the entire root canal in one visit. The procedure went smoothly, my cold sensitivity was immediately gone, and the team made an otherwise unpleasant situation about as easy as possible. Really appreciated the responsiveness, professionalism, and straightforward approach. Would definitely recommend!

Front desk manager, David, is very accommodating and Dr Cheron is a wonderful root canal specialist…read moreand charming as well.

There's nothing scarier than breaking a crown while you're far away from home, but that's exactly…read morewhat happened to me earlier this week. I accidentally broke off a giant piece of an older crown, and am still new to DC, so wasn't sure what to do. I called Kenmore Family Dental, and they were IMMEDIATELY able to fit me in. They helped me create a treatment plan, and also sent the x-ray over to my dentist in Southern California. Thanks!!

Dr. Han is truly the best. He is exceptional at what he does and somehow manages to make every…read morevisit enjoyable. Not only is he incredibly skilled, he is also a low key comedian, which makes a dental appointment feel surprisingly comfortable and relaxed. You can tell how much he genuinely enjoys interacting with his patients. He treats everyone with care, respect, and attention, and yes, his Virgo energy absolutely shows in the best way. The staff is equally phenomenal. From the front desk to the dental assistants and hygienists, the entire office is welcoming, knowledgeable, and kind. The women at the front desk are engaging and organized, and the clinical staff is thorough, gentle, and professional. It honestly feels like a dream team. I have had several services done here including cleanings, a crown, and a cavity filling, and I have zero complaints. I never felt pressured to do anything. I already knew what I wanted to prioritize, such as replacing older silver fillings with white ones, and the approach was always collaborative and respectful. They remember me when I come in, their technology is very up to date, and the ability to text the office makes everything so convenient. The entire experience feels modern, personal, and well run. I live in DC and travel outside of the city to come here, and it is absolutely worth it. I cannot recommend Dr. Han and his entire team enough. Incredible care from start to finish.

I am really pleased with the service I received at Chesapeake Endodontic Center. Dr. Luzader is a…read moretrue professional. He explained every step of the way what he was doing, he was gentle, thoroughly numbed the area and was an all around calming and grounding presence. I have had really traumatic experiences with dentists in the past, so the fact that I felt really safe in his hands meant so much to me. I'd also like to shout out his assistant, Savannah. She was warm and friendly. She instantly put me at ease. Even better, she was very swift and gentle throughout the imaging process. Another point worth mentioning, they were transparent about pricing from the beginning. I find many dental offices get a bit cagey when you ask what the cost is, but, if you're paying out of pocket that's obviously helpful to know! I really appreciate that they called and gave me an exact price upfront. Everything was done gently and expertly. Also, the office is really beautiful and I found the waiting room to be very cozy and refined. It provides a bit more for the eye than most other boring run-of-the-mill waiting rooms. Felt like hanging out in an elegant erudite's living room. Vibes. So, if you unfortunately find yourself in need of an endodontist, fortunately there is Dr. Luzader and his team!

Kari, the office manager, is the reason we are happy customers from our experience at Chesapeake…read moreEndontic Center. After calling first thing this morning with an emergency regarding my husband, post root canal, we were told that not only were they closed on Fridays, but that both doctors were out of town-- there was no one on call to address an emergency! Long story short, he was able to be seen by his original endontist, as Kari was able to reach him before he left town. Thank you, Dr. Luzader for coming in on your day off to deal with this post-op mishap! So grateful!!!