Continuing my search for a specific shoe brand I continued my search at DSW hoping to score! No…read moreluck, and the hunt continues.

DSW Designer Shoe Warehouse is a good place to go if you need shoes. Any type for any age is pretty…read moremuch available here with their wide variety. I like how the store is brightly lit and it's laid out with wide aisles. You don't really run the risk of bumping into people like you do at some department stores. Parking is wide and open here, and even during the holidays, you'll likely find a spot. The value you get is worth it. If you're lucky, you can find good deals on shoes that are marked down, with an additional 20 to 60% off. Service is hit or miss. Sometimes, you'll get greeted when you walk in. Other times, you won't. On my last visit here, the line was 3 deep when I got into it, and a few more people came in behind me. There were enough employees, but only 2 were actively ringing up customers. That was kind of a bummer. I also noticed that after I paid, I was just handed my box with my receipt in it. The employee was nice and thanked me, but did not offer a bag for my purchase. Do they not have bags anymore?! Weird for a shoe store. Anyway, I walked out holding my box of shoes. I do wish they had a more lenient return policy as I purchased a pair of boots for inclement weather last year but missed the return date by a few days. It's a 90-day policy. Even though they were never worn (and still brand new), I was not allowed to return them. =/ Lesson learned. Hold on to your receipts and make sure you return the unworn shoes before your 90 days is up!

Great service from Tara & Maria, I came in for good running shoes and left with more than just a…read morenew pair of running shoes; insoles and socks. Best purchase, at a reasonable price. Invest in your feet and head to Road Runner Sports to get a shoe custom to you. ‍

Haven't gotten running shoes in awhile. Got the whole road runner experience with fitment and help…read morenarrowing down a shoe. Ended up grabbing asic nimbus's. Highly recommend this place if you need running/daily shoes

My husband and I recently visited the store today in search of pain relief from wearing the wrong…read moreshoes all these years. We were greeted by both Allie and I believe the other one was Ashlynn? I wish I could have remembered her name. We were both blown away by BOTH of these ladies' extreme care and patience in explaining the differences in the particular shoes we were seeking. It was getting close to their closing time, and I thought we wouldve been rushed out, but it was the exact opposite! They listened to our needs and gently directed us to the right pair of shoes! They were experiencing some slight computer issues on this day which would have been very frustrating waiting there longer, however they again stayed professional and patient. If you're in the market for new shoes, your search is over. Come on by and let these beautiful ladies lend you a hand! We for sure will be back!

I came here on a whim with my dad this past weekend since we were in the area, and I was assisted…read moreby Luis who brought out a pair of Hokas as well as a pair of sandals since I had come in wearing sandals, and my goodness the difference I felt trying on the Hokas and the sandals was amazing. I didn't buy the Hokas but the arch supports with them in were very comfortable. I ended up buying the Jillian sandals which are the best sandals I've ever owned. My dad was very pleased with the Hokas he purchased and he usually just buys his shoes on Amazon, so for him to buy these shoes in store was a pretty big deal. He was very impressed and feels a noticeable difference wearing these shoes! The store itself is small but well organized and I saw another employee, I believe her name is Mari, assisting a woman. I can tell Mari was very patient with the woman, answering all her questions and bringing out however many shoes she needed to try on. Both Luis and Mari displayed patience, excellent customer service and a vast amount of knowledge. Thank you to Luis for taking the time to bring out the perfect sandal for me that I ended up walking out of the store wearing! You are a wonderful employee! I will definitely be back to purchase more products in the future. P.S. I highly recommend buying New Feet, it's a foot balm that helps with aches, odor, and calluses!!

Really good food with short wait times also great customer service. Looking forward to going back.read more

The people who work here must seriously hate their jobs. Miserable older woman who don't have any…read moresocial skills. They are rude and only like to talk to each other about drama within the workplace. They don't value their customers or try to help them out with anything. Please hire some fresh faces who are eager to work, have high energy and respectful to the customers.

Purchased 2 sizes of the Kobes to ensure they would fit my son. Made sure of the return policy…read morewhich stated 45 days return or exchange for that specific shoe. Kept the 11 but went to return the 10.5 and the store refused to take the return. They told me I could either keep them or resell them. I told them the website said I could return them and they said their district manager told them not to. Sounds like this store is making their own rules despite what the website and customer service rep I spoke to online said. The online rep emailed me a return label and I have shipped the shoes back. Will be avoiding footlocker purchases until they abide by their own policies.

Unfortunately 3 pairs of shoes but no size 13 "s in stock, out of the ones that were selected, smhread more

I came here a couple of times for kid's shoes for both everyday wear and soccer cleats. Prices are…read morereasonable with a fair selection. I do notice each time they are vigilant and monitor their customers closely. At least, that's the feeling I get and to be honest, I don't blame them. Unfortunately the world has an abundance of dishonest people. If paying by credit card, they check ID. Good for them! Not a lot of places do that anymore. I'm all for it.

I went into this store on a Sunday afternoon. The middle aged Latina lady was beyond rude! I was…read moretreating her very politely but her attitude was so unpleasant. She talked to me like she was upset even though was conscious of being kind to her. She got bothered when I asked her to remove a security device off a Birkenstock pair of shoes. Her demeanor was so disturbing. Her approach was not nice. At the end, I kindly thanked her for her time in helping me but she did respond and address me. The Latino gentleman was much kinder and nice. Regarding the shoe selection: This shoe place has an awful collection. Their major stock was Crocs, Sketchers and old style major brands like Nike and Adidas. This was the second time I visited this store and it will be my last.

Store is nice, customer service is good, but you can buy the shoes cheaper on Amazon,read more

First off I tried calling the store for over 45 min. To see what selection they had for Men's Flip…read moreflops, No one ever answered. I get to the store and there's 5 employees hanging out at the front counter and maybe 2 customers inside. Come to find out they are not real big on men's Flip flops. :(

Greeted and helped immediately. Friendly and fast assistance. Had better inventory than nearby…read morestores. Thank you!

these people are straight stereotypical workers there super pushy and the short older lady was…read morestraight rude like I was in there to steal when I could of bought 20 pairs of shoes!!!! made me feel uncomfortable

My experience here was great! I had two associates that were very helpful even when the store was…read morecrowded. There were plenty of shoes to choose from and were all nearly organized. The prices were also great. There were some good deals going on when I went.

Stopped in here for some work shoes for my daughter. We had a discount and we were looking for…read moresomething very specific. All leather black shoes. We found a pair and when we got to register, gentleman let us know it was not covered under discount. He advised us where to look. We went to the back and started searching. He was so very kind to let us know what is similar to our original choice and assisted with finding exact size. I wish I got his name because he was very friendly and helpful. We were happy with our purchase and had a great experience here.

This is My shoe store, for the best fitting New Balance shoes and inserts. I stand my entire work…read moreshift and need the best supportive shoes. I will drive extra miles to go see Elise at Elias Shoes in Murrieta. Elise and the owner Muna Elias will give you personalized shoe fitting. They will take the time to give you the best fitting shoes for your needs. I have gone to Murrieta to have Elise help me for several years. The store is nicely decorated, quiet and comfortable. They specialize in select brands, New Balance being the right shoes for me. I expect to pay a bit more for the great service and highest quality shoes. Give them a try, if you have specific needs for well fitting shoes. Elise and Muna will make sure you leave happy wearing your new shoes. They also have orthotics, sandals, boots, dress shoes, running shoes, walking shoes, everything you need.

Amazing selection!! comfortable and cute options!! I will be a lifelong customer after the…read morewonderful experience I had today. The young ladies here are so knowledgeable, helpful and kind! They were also so accommodating to me and my friends babies!