We had such a great experience with Scrubco. The team was kind, professional, and incredibly detail-oriented. They took their time and made sure every window was spotless inside and out. The glass is crystal clear, and even the edges, tracks, and sills were perfectly cleaned. You can tell they truly care about doing the job right. Highly recommend! read more

Have used for 7-years for house cleaning (every 2 weeks), gutters AND windows (spring & fall). Reliable, thorough, personable. Respond to special requests. Help keep our dogs (escape artists) safe and are kind to them. The office keeps me informed, reminds me of schedule and is always there for question. Thank you SCRUBCO! read more

I recently hired scrubco for a deep cleaning service, and they did an amazing job! The team was on time, friendly, and super thorough. they didn't miss a single spot. My place looks spotless and smells fresh, like brand new. They paid attention to every detail, from the floors to the windows . I highly recommend scrubco to anyone looking for reliable and high-quality cleaning services. read more

My experience with Scrubco of Wayne, IL. The first time they cleaned my home I has at home sitting in my office and the girls just walked right in without ringing the doorbell! I was very shocked by this as I had never used this company before. There were 3 women whom they sent to clean non of them spoke English very well so, trying to communicate with them was not easy. I showed them around the house and they went to work. After they were done I had noticed that the master bathroom was not cleaned. They had not cleaned the faucets or several large mirrors in the bathroom. I had them reclean the bathroom I asked if she had cleaned the floors and she stated that she did but I personally never saw them use my floor cleaner. I had told the owner that I only want them to use my Vacuum and floor cleaner in my home. This was not communicated to the women as they showed up with their vacuum. I stopped them before they brought it into our home, stating to them no, I don't want other people's dirt in our home. Before they arrived the second time I called again and asked if they could please make sure that the women are aware that I want my vacuum, and mop used not the one they bring. Shannon, who answers the phone stated to me that this would be taken care of. I informed her that I did not want my Husband trying to communicate to them because I would not be home. Our second experience was worse than the first! We only had them do a partial cleaning of our home basically the rooms we use every day. My husband had to go out for the day so, the women were left to clean our home. According to Shannon, this is their best team! Well, I would hate to see what the worst team is like. They did not vacuum the main living area of our home there was hair on the floor in our master bath, the toilet was not scrubbed, the sink counters in the master were not clean the kitchen counters were not clean, none of the rooms were dusted it was as if no one had been there to clean! My husband called me when he arrived home asking me did they come and clean? because it sure does not look like it. I called Shannon when I arrived home to inform her of our findings when we arrived home. She never did call me back! I had to call her again the next morning. I stated to her that I had taken pictures of our home before leaving to make sure that they did clean this time. I asked her to have the owner call me as I would like for him to come and see our home. She stated to me that the women had a full schedule today and that they could not come back today. I asked her to refund my money and she said we will refund your money and you can find another cleaning company! NICE CUSTOMER SERVICE! Believe me, I will find another company one that cleans and cares about their customers. BEWARE OF THIS COMPANY!! I never did hear back from the owners. read more

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I asked Scrubco cleaning services to provide service in my home, they did an amazing job. The cleaning crew was so kind. Best cleaning business i've came across yet. definitely recommend. They fulfilled every requirement read more

It was a very pleasant experience start to finish. They are very reliable, the communication was very clear and precise. My house has never looked so spotless and definitely the best job anyone has done on my house before. This was a 10/10 experience I would recommend to everyone. read more

Scrub-Co was very helpful when cleaning my house. They did a very good job and when I came home it was spotless and smelled amazing. They even gave me small tips like how do I deal with the smell of my laundry room. Shannon was very helpful and very nice when it came to service. She was probably one of the nicest cleaning people I've met and I had a great conversation with her. The price was also non expensive and it was very cheap for how good of a job they did. I would definitely recommend going to them as your cleaning service and I will definitely be going back? They are a great service! read more

We have been using Scrubco for our regular home cleaning service for almost 5 years and we couldn't be happier with their service. The cleaners do such a great job with all the little areas we never can get to. Also, we just hired them to pressure wash our siding and back patio and it turned out so great! Happy to refer them! read more

Scrubco Cleaning Services - Pressure washed brick patio, Schaumburg - Carpet Cleaning Near Me - Wayne, Illinois

We used Scrubco after our neighbors referred them to us. Their prices are great, the staff is super friendly and my house has never looked better. Very happy! read more

I have used scrubco for my gutter cleaning for the past few years. They come out twice a year and do an outstanding job. Using ladders they clean out the gutters and bag all the debris. They even cleaned off the roof debris that would have come down into my gutter eventually. Last year I tried someone new who used a leaf blower to blow out the gutters. Roughly same price but all the debris goes all over the place and I my plantings next to the house which I have to clean Back to scrubco again this year for me. I bought a usb camera with a long cord and was able to see the job they did on my highest gutters. They were spotless. If you need your gutters cleaned I would highly recommend using scrubco. I do not have gutter guards and get ait more than just leaves. read more

Scrubco cleans our home and office and always does a great job!

I wanted to get my home cleaned, so I called on a Monday and was able to get my house cleaned by Wednesday. Shannon the owner was wonderful to talk to and the 3 ladies that cleaned my house worked quickly but thoroughly, they were friendly and did an all around wonderful job. As a new client, I highly recommend. I will use their services again! read more

I called the Wheaton office twice and left a message with no return call. Not sure why I bothered the third time but I finally talked to a lady who acted like she was dong ME a favor by even taking my call. She said she would send over someone to quote the job, and (shocker) no one ever showed up...or called to follow up for that matter. Note to the owners - you are in the SERVICE business. If this is the way you treat potential customers before you even show up, I can only imagine how poor the actual service is. I called your competition, got a quick response, and scheduled an appointment. Needless to say, I will never call you again or refer anyone to you. Absolutely brutal. read more

My neighbors referred me after using them for a long time. I do monthly full cleanings, which run me $135 a pop. They do a beautiful job, and the three people spend about two hours. I also had them do all of my windows, and I felt like I lived in a new place. I like that they use relatively gentle cleaning supplies. Life changing, since I have a crazy demanding job. read more

I contacted Scrubco to schedule carpet cleaning services. The representative responded quickly via email. We discussed the job size and pricing, and things were moving along. Then I mentioned a special they had posted on their website. The rep acted as if she knew nothing about it, and informed me that she would have to check with her manager to get approval to honor the price. She came back with a price lower than her original, but still HIGHER than the advertised special! I replied to her email and questioned why they would advertise a special and not honor it. Not surprised, but I ever heard back. Feels like they tried to scam me. read more

Did you know that Scrubco is indeed NOT accredited by the Better Business Bureau as they state on their website. It's easy to find out here: http://www.bbb.org/chicago/business-reviews/cleaning-services/scrubco-inc-in-bartlett-il-88325973/ I typically assume negative reviews are a fluke and written by stupid, selfish people. However; the above review written by John is the same experience I just received with Shannon, owner of Scrubco. While trying to negotiate a fair price for a poor cleaning that ended in the termination of Scrubco, Shannon became rude and sarcastic to the point of just talking over me while I asked her to stop being so hateful. I ended up hanging up the phone. Scrubco needs to understand that while their business is indeed growing, they'll never know the impact of the business they will never have based on the way they treat their customers. Stay away from Scrubco. My profile photo is one of many ridiculous ways Scrubco left my home. read more

Ever try and find a reliable AND honest service company? I've used Scrubco for several years for the nastiest job on God's green earth-- wet/clogged gutter cleaning- ugggggg Their tech surprised us by showing up after a snowfall to get the job done anyway! ! Their back office staff- wonderful. Thank you read more

We used Scrub Co originally for about a year to clean our home. Like other reviewers it began decently ( depending on the team)but , with time , the quality of the work went way down and things began to mysteriously break during their visits without any acknowledgement or apology when I'd call about it. I stopped using them. 3 yrs later I was in a bind with an unexpected house guest, so I decided to give them another try hoping that maybe things had changed. Same issue. Many broken items, carpet stain etc ... Update: After an uncomfortable phone call and some negotiating, we were told that we would not have to pay our bill. I won't be using them again and can't recommend them , but am thankful that they admitted their responsibility. read more

They cook smelly foods in the microwave, the worst was fish! Then proceeds to eat in their car on the driveway for about half hour. Breaks stuff and puts it back like nothing happened. read more

I used the Wheaton location for window cleaning. They came to my house and quoted the job. Then once they showed up to complete the work we agreed to, asked me for another $300. They said they missed some details on the quote and the work wouldn't look nice if I didn't spend the extra money. Needless to say, I am not impressed with the professionalism of this place and would warn everyone who is interested to stay away!! Stay Away!!! bait and switch company never to be trusted. read more

I have used Scrubco for the past 3 years and these ladies are awesome. I used to use a lady who stayed in my house for hours, and I love they use teams and can get in and out. It's a lot less stressful on my dogs and kiddos. My floors have never looked so good! read more

I emailed and called for a quote. Never received a return email or phone call. If that is any indication of how they run their business, I will continue to shop for a good house keeper. I have zero tolerance for businesses who ignore customers and prospects. I understand you are busy, but so am I. If you are not interested in my business, please have the decency to let me know. read more

We have been using Scrubco since we moved to Wheaton, IL they have always accommodated to our busy schedule. Their three persons teams are friendly and do very detailed work. We highly recommended them! read more

Love Scrubco! Great customer service and the home cleaning was so detailed! I liked them so much that I used them to do my windows too. I didn't realize how dirty they were until they worked their magic. If your looking for cleaning services, Scrubco is your company! read more

I have used scrubco as my cleaning company for over 5 years. The workers always do a great job, and they pay attention to detail. I also use them to wash our windows and clean our gutters. I have always found the office staff to be very nice and readily available. I would use them for any cleaning needs. read more

I just started using Scrubco. We are new to the area and followed the recommendation of our homes previous owner. I am glad we did. 3 well equipped cleaning staff come to our home and spend 2 hours cleaning it top to bottom. They even fold the toilet paper ends like a hotel does. They also offer a 1 hour cleaning service, again with 3 cleaning pros for partial house cleaning. I found Cindy and the people at Scrubco very accommodating. This is a well managed, trustworthy organization and we are very glad we found them. read more

My parents have used scrubco for years and the experience has generally been ok. Unfortunately, after moving back to the area, our experience has been generally awful. Miscommunication and bait and switch pricing seem to be the norm. We used them for window cleaning when we first moved in and the team (a man and a woman) did a great job. They counted the windows and everything lined up, so we booked them again 6 months later. This time, the woman on the phone told us one price, and then when the same team handed us the bill, it was $45 higher. After a call to the home office, the price was lowered. It was apparent that the quality of cleaning had dropped off with this visit. Recently, we decided to give them one last chance on the window cleaning, how could our experience be so negative? An appointment was made with a woman named Shannon and we waited for them to show up.... they never did. We contacted Shannon and she apologized, saying she is great about these things and remembers making the appointment, but must not have written it down. We asked for them to make it right, because we had a birthday party for our son coming up that weekend. At this point Shannon started laughing on the phone and said she will see what she can do. She called back and told us there was nothing she can do, they aren't coming. She stated that we had yelled at her window cleaners the last time (false, we had pointed out a pricing error politely. An error that as not our doing) and she brought up that there was a payment discrepancy after the last visit, again... not our issue. She then accused us of threatening her by telling her that since it was her mistake, not writing down the appointment, that she needs to make it right. Long story short, we will never do business with them again. read more

Have used ScrubCo for a few years. They are a great company. First the scheduling is flexible. They do everything they can to accommodate you. As for the cleaning...for the most part I'd give them a B+. It depends on the team and it depends on how much direction you give. For the most part they do a great job and the team is very pleasant Wish they would label their cleaning products so I could identify what they are using. read more

I hate to post negative things but I do not want my neighbors to be treated poorly by businesses. I have used SCRUB CO to clean our house for 5 years. We have had numerous problems. First, they stole from us -- but "apologized" and tried to rectify the situation by reimbursing us for the loss and putting another team at our house. I gave them another chance. Then, they ruined a dresser of ours -- but said it was our fault. They said that they would try to "color in" the holes they made. They "forget" to clean walls and stairs. Customer service is horrible there -- they said outright that it is about their business and not the customer! They absolutely can not be trusted! DO NOT USE SCRUB CO! read more

They were great the first two cleanings then everything went downhill. I gave them the benefit of the doubt and had them keep coming thinking maybe it was a fluke. The quality of cleaning just kept getting worse. They don't like to clean under or on top of anything. Didn't clean under or behind chairs, under beds, under dressers, under or on top of armoir, didn't dust on top of door frames, on top of fans, or dust corners of rooms. I complained about cob webs still being there and they still didn't clean them! Didn't clean mold under faucet in tub.... They had to have not cleaned it multiple times for mold to develop in a year old tub! They just make your house look clean at a quick glance but in reality it's not clean at all! The worst part was they must have moved our fridge and knocked the cords lose. It turned our freezer off and we didn't realize it until it was too late. We lost all of our food!! We called to complain and they won't answer the phone or return messages! Worst experience ever!!! Do not use them!!! read more

I have been very pleased with Scrubco for the past 3 years. Last week, one of the women found a diamond stud earring given to me for my wedding anniversary and placed it on my nightstand where I would be sure to see it. I had forgotten that I had put the pair there, and luckily after a quick search was able to find the other one. I was incredibly relieved to have them back and grateful beyond words that the woman who found it was so honest. I will always be thankful to Scrubco! I think the character of the people who are cleaning your home is more important than how spotless they clean it, but Scrubco excels at both. read more

Awesome service. I have tried many through the years and this is the best! I like that it is family run. This means their family name is on the line motivating them to vet their employees better and train them to take pride in their work. The girls are very friendly and the team leader always speaks english. I have an inconsistant schedule and Cindy is great at accomodating me. We have also used their window and carpet cleaning services. Both great, window is the best I have used. Kyle, Cheyanne and Cindy work very hard to make their customers happy. read more

I called Scrubco several times and couldn't get through. No answer, no voicemail. When I emailed to see if they were still in business, I got a call back. I arranged to have an estimate and took the day off work. Unfortunately no one showed up or called. Not sure what happened but decided it was better to find a reliable service read more

At first the service was great. Good price for a monthly cleaning $120. Staff was polite and friendly. After a couple times at my home, I began to notice less and less attention to detail. The bottom around my toilets at the base was always missed. Rarely did they do a complete job of cleaning the floor behind my toilets. They didn't wipe down light plates or the surrounding areas where fingerprints accumulate. They missed wiping down banisters, doorknobs, window sills etc. They ruined my bath mats by getting bleach on them. They ruined a picture frame I decorated. They often left wall hangings and sconces crooked and unstable on my walls. And they used a cleaner that turned my toilet seat blue. When I addressed these issues they did try to make it right by deducting money from my payment. But one time after doing so I got a curt text message asking me to pay the difference. Apparently Kyle the owner didn't convey the discount to his wife Shannon who handles payment. The point is that if you want to do business with a disorganized cleaning service that sends different teams each time to your home and if you want a hit or miss cleaning job then go with ScubCo. Otherwise, buyer beware....save your money before hiring this company. read more