I absolutely love the staff here--they truly deserve the best. Every time I visit, I'm greeted with…read moregenuine warmth and kindness. They strike the perfect balance between offering help when needed and giving me space to browse comfortably. The conversations are always thoughtful and friendly, making every visit feel personal and enjoyable. This location is always impeccably organized. I don't think I've ever seen it anything less than spotless. Every visit feels intentional and enjoyable. When I plan a trip here, I'm not just looking forward to shopping, I'm genuinely excited to catch up with this amazing team. If I ever go back to retail, I think this is the first place I would apply to. The energy this staff brings is everything. As soon as you walk in, you can tell it's a healthy environment. It doesn't feel heavy but instead light, calm, welcoming, and pressure free. It truly feels like hanging out with your friends. Thank you West Speingfield!

My first time here. I always traveled to a specialty store for my sneakers, and now we have one…read moreright in town so I decided to give them a try. Great service, truly. I was greeted personally as soon as I walked through the door. My feet were measured both sitting and standing. And then the salesman watched me walk barefoot, away from him and towards him. After that he was able to help chose exactly which model and style were best suited for my feet. I had been wearing the same brand for years but last year was a disaster. I had blisters along the tops of my toes for a long time until I figured out how to protect them. He was quite aware of this problem and explained the company changed the model and I was not alone in suffering. So add knowledgeable to excellent service. So- welcome to Longmeadow. Glad you're here.

I've been in several times over the past few years. Each and every time I've had the most…read morepersonable, patient, and knowledgeable people help me. Even when I tried on several pairs of Hoka and none of them fit right, they were great. Today a shout out to James for his excellent service.

If I could give 6 stars I would! They're the best. I needed non slip chef shoes and did not want…read morelaces and they had a great option!

I knew nothing of this place or it's location. My good friend has been going there for work boots…read morefor maybe five, six years and I tagged along with him on his most recent pair that he purchased. Not walking in with intentions of buying anything I found myself walking out with a nice pair of running shoes. What was nice about this place and really the reason why I am writing a review is the people in the shop were kind enough to toss me a $10 discount on them! I almost wanted to buy a pair of dress shoes too but I will save that for another trip. The store is small in size compared to stores you see in the mall but large in footwear inventory. The workers greet you and assist you with anything you have questions about. If there is something specific that you are looking for and you do not se it they have an abundance of catalogs that you can order from (which is what my friend did in this instance). I would recommend checking this place out before you spend your hard earned money in a big box store. This place is a great example of a well ran mom and pop shop if your intentions are to support your local businesses.

They are professionals who care about their clients! Flawless work every single time our family…read moregoes for an alteration. They also did our custom curtains that look amazing.

Irinas is a wonderful place to bring your clothes for alteration. They are very professional and…read moreturn your alterations around very quickly, usually within 2 days. All work is excellent.

Too notch customer service! I don't live in the area and ordered a pair of shoes for my daughter's…read morewedding. The shoes were beautiful quality and a niche European brand that isn't widely available. They were a tiny bit large so Jennifer worked with me over the phone, looked at a photo of my fit, and sent some non-obtrusive , tiny inserts to improve the look. Appreciate the knowledgable service and the willingness to make things work. Thank u Shoenique. I am a customer for life.

I have been a long term customer of Shoenique even though I have to travel quite a distance to shop…read morethere. They are not a discount store, but the excellent quality of their merchandise is well worth the money. They carry excellent quality shoes in my hard-to-find-size and give professional fittings (nearly impossible to find anywhere else). The staff has been cordial and welcoming, without exception, in the 10 years or more I've been shopping there. I wish all stores provided such personal and knowledgable treatment and carried such quality merchandise.

Just love this store excellent customer service and the quality is amazing I try not to miss a week…read moreI just do wish they had customer appreciation for those that spend money

I just had my second appliance delivery from Cluetts in the last month. First l had two air…read moreconditioners installed and then today we had a new refrigerator. First, the salespeople in Ware were very knowledgeable . We weren't pressured at all. We weren't pushed toward any model. We discussed our needs and the appropriate model. The staff isn't paid on a sales basis so there in no overselling. When we chose the refrigerator we liked I've was informed that the price had dropped $200! It was delivered today by two employees , Justin and Anthony . They were very pleasant and professional. They set up the refrigerator and explained all the options and features to us. They were fast and efficient. We have always purchased our appliances from Cluett's and will continue to do that. From purchase to installation the service was outstanding.

Great service! I was worried about my new floors and a heavy refrigerator but the team was super…read morecareful. Thank you!

Brought 2 young adult children here, and the service is absolutely amazing. David, in particular,…read moremade them feel comfortable, at ease, and even taught them how to tie a tie! We will be back.

I wanted to leave a review because of the great experience that I had today. I am a very difficult…read morefit falling between traditional sizing and Big and Tall. It was quick and straight to the point but not hurried. I chose the wrong color for my shirt and came back 20 minutes later for quick exchange. My sales consultant was both knowledgeable and professional and made my experience a pleasure and not the chore I usually face.