Usually I only give reviews when someone does me dirty or over the top wows me with service....wish…read moreI knew about this place years ago! Bottom line...priced right, super fast service, flawless work done, excellent customer service! Best auto shop by a country mile and I'm sad I'm moving out of town cuz this place would have made me a lifetime customer! They truly run a business the way it should be in America! Can't say enough!

Mike is super helpful, highly reliable, and honest. His prices are fair and he does great work. I…read morealways go to him for all my car repairs and reccomend everyone I know do the same. He is the best in the area and it isn't close.

Brad and Mike provided professional work and advice on my Jeep repair. I recommend their services.read more

Brought my vehicle in to have headlights fixed charged me $600 to replace a switch, headlights…read morestopped working in a week brought it back and told me it would be another $400 to replace a different switch he missed on the go around!!! Completely unprofessional and why auto mechanics get a bad name, never trust him with your vehicle. 0 Stars

Great honest people, no sticker shock or surprises. They do tend to be a week or two out depending…read moreon what you want done so plan accordingly. The first time I took my vehicle there, I was getting a second opinion on an issue I was having with my driver side door not locking. Dealership quoted several hundred dollars on a new lock assembly - the whole nine yards. Wendell found that the door panel simply needed adjusted and I had my car back that day for a fraction of what the dealership quoted. Honest mechanics are hard to come by

They got me in 3-4 days if I remember correctly, I came in to get my car looked at with major…read moreissues and they said give them 2 days and the car will be ready, and I mean they had a whole list of issues wrong with the car and I'm going to pick it up tomorrow which is a Wednesday and they started working on it Tuesday morning. I will NEVER go to any other car shop as long as they never go out of business, my family has been going to this shop for YEARS and I wouldn't trust and other businesses other than them.

Very professional and responsive! Did the requested repairs in a timely fashion. Definitely will…read morecontinue to use these guys!

Actually real good mechanics nice customer service!. Prices are reasonable . I recommend you go so…read morehi to .

Could not have asked for a better job done on my car! It looks like new. Went in with rear and…read morefront bumper damage that was. Car was clean when I received it, even cleaned out my car mat!

They were very good and helped me with my teenage daughter's wrecked car. They did a professional…read morejob and even clean the inside, giving it a full detail that helped her feel better about driving her car highly recommend.

I was traveling through, it was early morning, and had a long drive ahead, wife & kids in tow when…read moreI discovered a long screw sticking out of left rear tire. Tried one shop up the street, which unfortunately couldn't get me in until noon. The guys at Pangallo's got me in and out within 20 minutes, patched the tire and charged a minimal fee. I am so grateful to them, don't know if they realize how much of a bind they got me out of. I wholeheartedly recommend Pangallo's. These guys are the best and you can rest assured they won't try to jack you.

Steve the ower is not good on his word bc I have been waiting over several months to get a call…read moreback from him to get my car in for a oil change and I really dont recommend on taking ur car to him bc he will just let it sit there and not get done until he wants it done

Excellent friendly and professional service. Very much appreciated. Thank you. Will return.read more

I 100% recommend this shop! They are great! We were driving from Michigan to Tennessee and our car…read morebroke down in Cincinnati. I called 3 other shops that couldn't get me in. Elite recognized my emergency and got me right in on a Friday and back on the road in 3hours. Their prices were more than fair. The girl in the office "Emily" took us to a spot for lunch so we didn't need to pay for an Uber. My car was fixed right and fast. I couldn't be happier. Be sure to ask for Ken when you call.

My wife and I had a great experience with our initial visit to Volvo Cars Cincinnati East. Devon…read moreWhite greeted us warmly and professionally - asking us what we were interested in. While we didn't know for sure - we knew we wanted an SUV, so he described the line up. And we narrowed our choice down to 2 models and he quickly offered us a test drive of both. After our test drives, he answered our questions, gave us additional information and his card, and offered to help us as we got closer to making a decision. No pressure - just helpful and professional. We will be working with him if we buy a Volvo for sure.

I accurately diagnosed my Volvo with a power steering fluid leak -- thanks for the lesson, Dad!…read more Volvo Cincinnati confirmed the diagnosis, and asked me to leave it for service to be completed within days. Following is the timeline of [non]events; Monday -- I left the car at Volvo Cincinnati. Tuesday -- No news Wednesday -- I received a call from Ron to the effect that the necessary part was not in stock, and would not be available for two weeks. I offered to retrieve the part from Louisville and/or Nashville Volvo while traveling for work. No go -- the part had to be ordered from Sweden. Ron apologized profusely. I appreciated the predicament that the initial service rep put him in; however, there was no offer of a loaner. (It would have been a nice gesture given the lengthy delay.) Two weeks and a few days later after a couple of terse text messages describing my frustration over the situation -- the car was ready. ($1k+) Two days later -- Power steering fluid GUSHES from the car so badly that I had to have it towed back to Volvo Cincinnati. (See photo). Ron arranged for a loaner this time. No charge for the extra service--a loose connection caused by a rusty component. I have so many questions. Why did the initial service rep not know that the part was unavailable? Why did it take two weeks to arrive? Did I receive such bad service because my Volvo is an older model? Because I'm an older model? Because I'm a woman? Why did the mechanics not replace the rusty component while they were initially servicing the car? Why did they not notice a loose power steering fluid receptacle? Why was I not offered a loaner at the outset of the delay? Why didn't I go to Sweden myself for the part? Is this luxury service for a luxury brand? In the end, I don't care what the answers are because I will never again consider Volvo Cincinnati for service or sales. One star is for Ron who handled the situation, to include my terse texts, like a damage-control pro.