Let me start with if i could give 0 stars o would. Please read reviews before hiring this…read morecompany!!! Thankfully they released me from my contract 7 months in instead on giving me any reassurance since I've seen no change and I let them know I was not comfortable paying anything further unless they were able to offer me some type of guarantee. So they just said ok, find another company, goodbye. I have used this company since April and the first time was very thorough and professional, after that it went downhill. The second time, the guy showed up to the wrong home 30 minutes earlier than the scheduled time frame, we were not home and thankfully pulled in when he was in my neighbors driveway. He spent 5 minutes spraying and then spent the rest of the visit complaining about how rude my neighbor was to him. So third visit, they showed up UNANNOUNCED without speaking to me about a scheduled time or date and then billed me for $101 to spray for ants that I don't even have, because I was not home? I would NOT recommend this company. The local customer service rep i spoke to was not polite or helpful at all. I will not pay for this service until someone comes back to my home to do what I'm paying for in the first place. Go to a local place that doesn't rope you into a year contract or try to charge for poor service. Fast forward 6 months later. Still having the original issue we started with. Tech came back for an in-between spray because we have not seen much of a difference after 6 MONTHS!!! Again showed up 45 minutes earlier than the scheduled time frame. Third time not showing up during their scheduled time frame. Will NEVER recommend this company to anyone!!!

Hired this business for pest and rodent control. Last 2 times they say they came I checked security…read morecameras. Were here for just a few minutes, left sprayer by truck and threw a few handful of granuals around house. Called to complain they said I had to give them video proof. This time, sat in house and watched him...same thing! Here no more than 4 min, big house...when I called the office she said a bald guy answered the door....not possible. No bald guys here! Again told I had to prove with video. This company is a scam! Not reputable at all!! Go someplace else. Sharing with neighbors! Will lose more than my business! Don't waste your money!!

We use Kelley's twice a year (spring and fall). Since starting the two sprays a year we have seen…read morea drastic decrease in wasps/bees around the house, and the inside stays pest free. They are always great at communicating in regards to our scheduled sprays, arrive on time, and I love the electronic/email invoice. As a family that requires Epi pens, I love knowing the service helps us enjoy our outside with less concerns about stings. Highly recommend this business!!!

Have been using Kelley's for the last several years, Always very professional in every way.read more

My renter found a bedbug at 8 AM- a harrowing experience- and they were there by 10 AM. Couldn't…read moreask for better service. They found no infestation, and didn't charge me for the inspection. This kind of honesty will be rewarded the next time I need an exterminator.

From the owner: Economy Termite & Pest Control Inc provides pest control, termite control, bedbug services, real…read moreestate inspections, mole elimination, and pest identification to the Bloomington, IN area.

Kenny responded to my request within minutes, serviced the problem within an hour of the call. He's…read morea professional that deserves to be reconsidered for a job well done.

Kenny came on time. He removed my insect nest promptly and quickly. I would definitely recommend…read morehim

We've used them for 6 years and there has always been scheduling issues to where I don't t ever…read moreknow when they are going to schedule an appointment until the technician calls to confirm a few days before hand. They always say to reschedule through the 800 number and I did that and I took half a day off work for the appointment window and they didn't show up I called the first hour and spoke to Suzan who said ya he should be there and then left a VM for the technician. Then called 30 minutes later and spoke to anoth woman who confirm ed the tech was still out on another service call and then 10 minutes before end of the window they said ya he should be there. The.n 45 minutes after the end of the service window Kenneth said that he called the techs supervisor and the y said that he would be on his way after that... during the call the tech called me and said he had not been working for at least two hours and got the original cancellation from a week prior mixed up with the service today. Which happens. But nobody knew because they are working from home and have no clue on what the actual service requires . I can only assume they were putting me on hold to watch TV? Kenneth hung up while I was talking to the tech so I called back because I have wasted 5 hours of my day because they do not have any communicative skills with the local office or dispatch or where the techs are or if they are actually working that day... I spoke to Jeremy who said that he couldn't do anything except schedule appoints and call the techs phone number.... What are you paying these people for?!?!?! He said he could fill out a form to have a manager call back at THEIR convenience when THEY can get back... this is the most chaotic and disorganized service company I have ever dealt with. I cancelled all services today and my mothers services. They have terrible customer service. DO NOT DEAL WITH THEM. Use a local or Orkin.

I was not surprised at all to read the reviews of the Terminix office in Bloomington. I've had…read more"contracts" with this service in the 47802 area of Terre Haute for our lake house. They DO NOT get back with me on issues. I've also spent over and hour on two phone calls with Customer service at the national level and do not get any response out of those detailed calls. We also have service out of Indy for our main residence in the 47804 area. Last month, after over four years of mistreating an issue as "bed bugs" we were treated for "Bat bugs" ergo the attic was sprayed. As happy as I am that the issue seems resolved, it aggravates me to no end that they didn't do this earlier. I cannot recommend Terminix to anyone, but fell compelled to continue as we have contracts. I'm beginning to think that doesn't mean much anymore though and need to contemplate switching companies.

If I could rate a 0, I would. Anyway, I would not recommend them…read more They charged me $64 for only 20 minutes, and they did a piss poor job too. I kept telling them not to show up until 10am or later, they didn't respect that and did what they wanted to do. They don't even do anything that's worth $64, they just mow and if you want them to do more, its more money. Honestly, in my opinion, they're a RIP OFF.

These guys did an amazing job with my lawn and at a decent price as well. Would recommend to anyone…read morefor lawn care. They were quick to turn around a quote!

I first became aware of Morrow's Termite and Pest Control when my workplace hired them for monthly…read moreservice and they were very pleased with the service and the price When we were told by a contractor that we had termites, I knew exactly who to call and we've been very happy with their service. James and Troy are not only professional and courteous, but very knowledgeable about various pests and how to eradicate them from your home.

Came by for a termite inspection. Troy came in and was thorough and incredibly reasonable with the…read moreprice. Will definitely recommend to everyone!

Terrible service. Took 2 days to get service scheduled and…read morethey cancelled at the last moment before the appointment was scheduled. Nor dependable at all.

If I could rate lower, I could. They promised they would control the mice immediately enough that…read morethey would no longer be nuisance until I signed up and paid them $490. But when there were even more mice, they blamed it anything from foundation to, food inside, to mice birthing season and so on. They leave traps without anyone really checking them for days so I was renting traps that I myself can put outside. When I tried to talk to them I got yelled at. Horrible experience. TOTAL WASTE OF MONEY.