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    Orkin

    1.0 (2 reviews)
    Open Open 24 hours

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    2 years ago

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    4 years ago

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    Terminix

    Terminix

    (10 reviews)

    We've used them for 6 years and there has always been scheduling issues to where I don't t ever…read moreknow when they are going to schedule an appointment until the technician calls to confirm a few days before hand. They always say to reschedule through the 800 number and I did that and I took half a day off work for the appointment window and they didn't show up I called the first hour and spoke to Suzan who said ya he should be there and then left a VM for the technician. Then called 30 minutes later and spoke to anoth woman who confirm ed the tech was still out on another service call and then 10 minutes before end of the window they said ya he should be there. The.n 45 minutes after the end of the service window Kenneth said that he called the techs supervisor and the y said that he would be on his way after that... during the call the tech called me and said he had not been working for at least two hours and got the original cancellation from a week prior mixed up with the service today. Which happens. But nobody knew because they are working from home and have no clue on what the actual service requires . I can only assume they were putting me on hold to watch TV? Kenneth hung up while I was talking to the tech so I called back because I have wasted 5 hours of my day because they do not have any communicative skills with the local office or dispatch or where the techs are or if they are actually working that day... I spoke to Jeremy who said that he couldn't do anything except schedule appoints and call the techs phone number.... What are you paying these people for?!?!?! He said he could fill out a form to have a manager call back at THEIR convenience when THEY can get back... this is the most chaotic and disorganized service company I have ever dealt with. I cancelled all services today and my mothers services. They have terrible customer service. DO NOT DEAL WITH THEM. Use a local or Orkin.

    I was not surprised at all to read the reviews of the Terminix office in Bloomington. I've had…read more"contracts" with this service in the 47802 area of Terre Haute for our lake house. They DO NOT get back with me on issues. I've also spent over and hour on two phone calls with Customer service at the national level and do not get any response out of those detailed calls. We also have service out of Indy for our main residence in the 47804 area. Last month, after over four years of mistreating an issue as "bed bugs" we were treated for "Bat bugs" ergo the attic was sprayed. As happy as I am that the issue seems resolved, it aggravates me to no end that they didn't do this earlier. I cannot recommend Terminix to anyone, but fell compelled to continue as we have contracts. I'm beginning to think that doesn't mean much anymore though and need to contemplate switching companies.

    Orkin - pest_control - Updated May 2026

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