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    Emersyn Specialties

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Emersyn Specialties

    Grout cleaning

    Grouting

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    7 months ago

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    Stanley Steemer

    Stanley Steemer

    1.7
    (9 reviews)

    UPDATE: their team came back out and finished the job to our complete satisfaction…read more Total scam. Our professional moving company hired them to clean our leather couch while managing our move across town in October of 2022. They sent a pleasant cleaning guy who like to talk and he took about 3-4 hours to clean two counter chairs and the couch. All seemed okay, at least until I moved into my new place the very next day and l looked closely at the couch. See Couch photos attached. Dirt, grime, dog hair and dead bugs remained in every crevice of the couch. It was totally disgusting and appalling. I had already paid our moving company so Stanley Steemer received payment through them. Frustrated, I called Stanley Steemer and asked them to return and finish the job. A manager (?) came to my house and inspected the couch, and he apologized and agreed that my couch was not cleaned properly and needed to be re-cleaned. We agreed he would send out the cleaner on the following Monday but no one ever showed up, and when we never received a phone call we realized Stanley Steemer is a dishonest company and we gave up. Fast-forward to now, and our HVAC vents in our 1950s home needed cleaning. After living in our home for 17 years our home is finishing up major renovations we started a year ago. The vents were visibly dusty, cobwebby and contained toys and debris --due in part to our son who has autism and liked to use the vents as a hiding place. My husband called around for estimates for vent cleaning and without remembering our previous experience with Stanley Steemer (I was the primary contact for them last year) he invited Stanley Steemer to provide an estimate. Stanley Steemer's sales representative came to our home, looked at the vents, and gave us a quote. My husband clearly communicated to him my serious misgivings with having them return to our home given our completely unsatisfactory experiences with them cleaning our couch last year. They assured my husband that they were sorry, and that they would look into what happened last year and would make sure they made up for it with an extra-good job on the vents. So we went with Stanley Steemer, gave them a second chance, and today they came to clean our vents -- and they failed miserably. My husband greeted them on their arrival and at my request stayed to supervise. After about 1.5 hours my husband had to unexpectedly leave but let the Stanley Steemer guys know he would return shortly. He returned 45 minutes later to an empty house as the two guys were gone -- and guess what? They left at least two vents untouched (photos below) and at least one other that had cobwebs in it. My husband took the below photos and texted them to Stanley Steemer with the message that their work was incomplete and unsatisfactory. We have already disputed the $540 they charged to our credit card, and we will never welcome these fraudsters back into our home.

    The sad part!! how many people has he done this to. that were too frightened to report him. now…read morelive in their home scared to death of having the next carpet cleaner, handyman, or any service person in their home out of fear. Your home is your safety net. How many safety nets have this guy broke??

    Dr P's HVAC Heating & Air Conditioning

    Dr P's HVAC Heating & Air Conditioning

    4.6
    (40 reviews)

    Super grateful for the affordable and professional inspection and house vent duct cleanings, we've…read morehad last 2 yrs. The tech identified a gas leak near our furnace. When LG&E tech came by 2nd time, even after repairs, a whole new gas pipe with multiple connectors changed, there was STILL a gas leak. In all ~4 gas leaks identified. YIKES! We hadn't noticed a smell or anything! Very grateful for the safety pickup from a "routine" but very value and safety-added HVAC service w/ duct cleaning. Thank you for keeping my family safer! Appreciative of all your help!

    UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

    Emersyn Specialties - carpet_cleaning - Updated June 2026

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