I brought my car to BG Auto / Loveland and feel that I was scammed. My dealer had mentioned that I…read moreneeded to replace the rear brakes, so I called BG Auto to ask for another estimate. They told me I needed to bring the car in for an inspection, which I did. They said they perform a full inspection, and after a few hours, they gave me a report stating that, in addition to the rear brakes, it was "urgently needed" with a red exclamation icon to replace the water pump/alternator belts. The person at the front desk, XXXX was very impatient to have me decide whether I would ask them a service or not at the spot. They attached a photo and claimed the belts had cracks and damage, but the photo was unclear. Since I don't know much about cars, I agreed to the replacement. After the service was completed and I paid, I noticed the receipt said "serpentine belts replaced," which alarmed me because I had replaced the serpentine belt just the previous month. I didn't realize that the water pump belt is referred to as the serpentine belt. I went back to question them, and XXXX at the shop showed me the old belts. Of course they looked almost new (one completely IS new) and had no visible cracks or damage. I told him, "You replaced the belt that I had just replaced last month." XXXX responded by just saying, "Sorry, it looked damaged," but did not provide a satisfactory explanation. After this experience, I had my battery--which they had diagnosed as "weak"--checked at another shop. The technician there told me the battery was fine and did not need to be replaced. This experience felt like a complete rip-off. I will not return to this shop. If you are not knowledgeable about cars, be very very cautious, and always ask for another opinion at another shop(s). Based on my experience, they may recommend unnecessary repairs.

Everyone one was so happy to help me during a very stressful and sad time in my life. They all…read morewere so kind, professional and honest. So appricated! Thank you and God Always bless you all! Donna

I gave them a call and asked about a cooling system issue, reassured me don't jump to the worst…read morecase scenario. They got me in, got me in the shop diagnosed and got me fixed up really quickly. The gentleman there are awesome to chat with and really good people to work with but if you need your car repaired for something, I'm definitely going back and they offer veteran discount on labor

I came in for a second opinion after the dealership quoted $14,000 transmission replacement. Phil's…read morereviewed and gave me some options, in the $300 ballpark with potential pros and cons and overall honesty. The repair ended up being ~$250 and they even walked me under the car to verify the fix. My folks now go there instead of their dealerships for oil changes and everything else. Phil's is the best in Greeley!

WOW! Scott and his crew are AMAZING! When you're looking for a mechanic team you can trust... you…read morefound them! They've fixed two of our vehicles. Jeep Rubicon and Jeep Compass, with honesty and very fair prices. Mark showed me all the details about the fix and I felt very comfortable about the recommendations and repairs needed. I even received a follow up from Scott to make certain everything was running great! True professionalism at it's best! Everyone needs a good auto mechanic in their back pocket.... look no further! Scott and his team at Collins Automotive and Metalworks is your Auto mechanic!

They charged me $350.00 for a battery!!! It took them 5…read moreminutes to install the batter, but charged me for a half hour.

I have been taking my vehicles to Campus Auto for over 10 years. They are friendly, fair,…read morerespectful, and extremely competent. They also tell me if something does NOT need to be done. I trust them to take care of me and they always have. Exceptional service. Every time.

They were available on Christmas Eve for a last minute oil change, and were very friendly and…read morehelpful. They did a thorough inspection of my vehicle and made sure I was aware Of any needs. They quoted me the price and did not deviate from the quote. The price was fair. I will be going back for my future vehicle needs.

The owner went above and beyond the Call of Duty® made sure that my car was fixed right…read more unfortunately Summers did not do a good !!! job after 25 years going there charge me 600. And wanted 1400 more after they broke my air conditioner hose. 1996. Mustang Rocky Mountain auto. made everything right found the problem. Re-ordered the parts and fixed everything I will go to them from now on for all my cars. Mary Ellen Hairdesign

Yes. Called back within an hour to discuss estimate. Very helpful. I ended up using another shop…read morefor another readon but Rocky Mountain seemed helpful in wanting to serve my need.

I don't write reviews often, but this experience absolutely deserves one…read more From the moment I walked in, the customer service was exceptional--kind, professional, and genuinely respectful. I never once felt talked down to or rushed, which can honestly be rare in automotive situations. What impressed me most was how clearly they explained everything. They took the time to walk me through what was going on, what my options were, and what actually needed to be done (without trying to upsell anything unnecessary). That level of transparency builds immediate trust. They got me in and out exactly when they said they would, and the pricing was more than fair for the quality of service. If you're someone who wants to feel confident you're being treated honestly and respectfully--this is the place. I'll absolutely be coming back and recommending them to others.

Wow, an honest and fair vehicle mechanic, such a rare thing these days. Try them out. Highly…read morerecommended.

The people are great and the value is great. Wouldn't go anywhere else for car repairs.read more

Honest, straight forward, helpful, fair. I love this shop. I never have to worry about my cars here!read more

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

Steve was extremely helpful and super sweet. Helped me with exactly what I needed and offered to…read morehelp me in the future with any future endeavors that I need. Great auto shop to go to very knowledgeable!