I called this place 10 times today and they never called me back. They did full brake job on my…read morevehicle and now the brakes are squeaking after having spent a lot of money. I stopped by the place and there is a sign on the door that states they are closed forever! Well, that just sucks because I spent all this money and my brakes are still not right.

This message is for those friends that like an Auto repair shop that will not rip you off. Karen…read moreand I highly recommend "All-American Auto Repair" in Longmont. How many repair shops will do a repair and not charge you? We had our 2018 Honda in their shop today to check the A/C as it was not putting our very cold air. They checked it out, no leaks but they added R134A refrigerant and sent us on our way with no charge. Who does that now a days? Back next week to ensure no leaks. Thank you, Shawn. I love ChatGPT and asked it how I should thank them. Following is what AI says I should say: "Subject: Heartfelt Thanks for Your Kindness and Expertise Dear All-American Auto Repair I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional service you provided in fixing my car's A/C. Your generosity in not charging me for the repairs is truly touching and speaks volumes about your dedication to customer satisfaction. The comfort of a functional A/C during these scorching summer days cannot be understated, and your team's expertise in diagnosing and repairing the issue is greatly appreciated. Your kindness has not only helped me but has also reaffirmed my trust in your establishment. Please accept my heartfelt thanks for going above and beyond to ensure my vehicle was in proper working condition. Your outstanding service has earned my respect and loyalty as a customer. Wishing you continued success and prosperity in your business. I will not hesitate to recommend your auto repair shop to friends and family in need of reliable and compassionate service. Thank you once again for your exceptional assistance. Warm regards, DeWayne Drummond"

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.

I recently had the clutch begin to make noises so I had it towed to Hands on Auto Tech for a…read morediagnosis.. There was a problem with the communication surrounding the tow transfer so I started my experience with Hands on Auto Tech with some trepidation. Tom handled the situation and we moved onto the real problem with my truck. The diagnosis was the clutch so I approved the repair and waited a few days for the parts to arrive and the repair to proceed. After the clutch was replaced another problem with the operation of the clutch was discovered so I agreed to the additional repair and another day for repair. After a week I was reunited with my truck. The repair was costly, lengthy and unexpected but coming out the other side of this experience I learned a couple of lessons. 1. If you have your vehicle towed to a shop follow the tow truck to the shop and verify the transfer. 2. Communication and follow up throughout the repair are key Tom was great to deal with and I feel that he was honest with me about the repairs needed and the cost of those repairs. Having recently moved to the area I feel my vehicle maintenance and repair needs can be checked off the list. I can recommend Hands on Auto Tech to anyone needing an honest repair facility and Tom as a good guy to deal with.

Brought my '93 K-2500 ext. cab pickup in the previous week to get a rear differential gasket…read morereplace and oil change and for a mount piece for the engine oil filter, both of which were leaking. Got it back after a few short days and will be getting some further work done as time goes on. This truck had belonged to my former landlord whereupon his daughter sold it to me as the old boy had gone to a retirement facility. In his later years maintenance and repairs had been let go but being sturdy and strong running, I bought it and am slowly bringing it up to snuff and it is good in the event I should need to do any long distance traveling with it. . Attended the new shop opening, located just off I-25 and Colorado route 66, where I met Mr. Maggio's family and some of the other customers who call Hands On Autotech their home for vehicle repair and servicing. I first went there based on the recommendation of the Martino troubleshooter show on 630 KHOW AM radio; 10 AM - 2PM, M-F. My opinion is that Tom's shop takes something of a scientific approach to vehicle repair and will go more in depth with an analyses than another shop I had been to for an issue with my '99 Tahoe. As an EV owner himself I gather that Tom is up on the current tech, perhaps more than some other places who would have men of my age (68) from the "dinosaur era" of automotive tech working at their shops.

Had an excellent experience with Zach's transmission about 9 months ago, just getting to the review…read morenow. My 2016 F150's transmission quickly went haywire (sticking in one gear, refusing to reset gears until I turned the truck off then back on, this would happen about 3x a week) I took it to Ford where they recommended changing transmission fluid ($800 later) and once that didn't work they said it's ~$9.5k for a new transmission. Took it to another "recommended" shop where they said I needed a new transmission, quoted at ~$8k Refused to believe that was the case Zach's came recommended by another shop I called. Spoke directly with Zach on the phone (he's hilarious), took it into his shop and determined it was a solenoid valve issue with was solved for ~$1.7k, which is immensely better than a new $8-9k transmission. His shop's expertise on transmissions allowed him to identify a specific issue instead of lazily (like other shops did) throwing up hands going "you need a whole new transmission". Even after I picked it up & fully paid, he called me back 2 days later because he was losing sleep that he may/may not have tightened like 1 bolt (I brought I back and we were all good after he took a look) - he has pride in his work and wants to do a quality job. It's been 9months later and my transmission is perfect. I recommend them to everyone I speak to, and won't be going anywhere else for my transmission needs.

If you ever need transmission work on your car don't go anywhere other than Zach's transmission in…read moreLongmont. These guys have worked in two cars for me and both times did an amazing job. They communicate clearly and go above and beyond on the service and expectations. Nick clearly explains all work being done and keeps you updated in the progress.

These. Guys were great. Took my sercice request and diagnosed my vehicle out in no time. Honest and…read moregood value. Highly recommend!

All of the previous reviews are accurate. This shop deserves all of their 5 stars! Friendly…read moreservice, fast work, and honest.

Just wanted to give a shout out to Steve & ASR for putting my mind at ease and taking care of my…read moretruck like it was their own. Steve got me in for an estimate the same day I called ASR and gave a conservative, fair price on the repairs needed on my truck. I had been told by another so-called mechanic that I needed a new transmission & that he had fixed the noise my truck was making. GRATEFULLY, I didn't have him look into the transmission issue, but, unfortunately, a few weeks down the road the noise he supposedly fixed continued after we paid him, he hadn't fixed anything but was happy to take our money. ASR was able to flush my transmission fluid and fill it with new fluid and it runs like a champ! They also discovered the noise & actually fixed it! I will be taking our vehicle vehicles to them from now on.

Steve was extremely helpful and super sweet. Helped me with exactly what I needed and offered to…read morehelp me in the future with any future endeavors that I need. Great auto shop to go to very knowledgeable!

Mike Engle and his team have handled my truck repair at the highest level. I had many questions and…read moreconcerns and Mike and his staff took the time to walk me through every step, address my concerns and eliminate any issue I thought I was having. They even took ownership of a miscommunication and went above and beyond to make it right. On top of the customer service aspect, all work was done with the utmost expertise. If you need any diesel service or repair, this is the best place in Northern Colorado.

This is the best mechanic shop in Loveland. Therefore, it is not the cheapest shop in Loveland…read more This is simple math, you get what you pay for. These guys and gals follow logic and are an honest bunch. Thanks Engle, for keeping my 1998 pickup running smooth! Thanks for being honest with me every time. Bently ​

EDIT: Updated to 3 stars. I have had my car back now for a week. Thank you Rosemary for working…read morewith me to make it right. Accountability is something very much needed in today's society and it's refreshing to see a company willing to acknowledge their mistakes and make an effort to correct it. My car looks amazing and there is no wind noise coming in the cabin. I may have been in the few but I hope this was a good learning experience for everyone and remember, communication and trust are the foundation to any successful relationship. My car had hail damage from the hail storm that came through Denver in May 2017. All Denver body shops were booked a year out so I decided to look around outside of Denver and based on reviews, we chose Blue Ribbon. Front desk was friendly. This is where my experience stopped being a positive one. Dropped my 2013 VW GLI off on Nov. 14, 2017. They asked if I wanted to receive text messages on the progress, which sounded great, wouldn't have to call to get updates. After two weeks, haven't heard anything, so I call and they say they haven't started working on it yet because of insurance delay (Blue Ribbon wanted to total my car, insurance did not). I asked why I hadn't been notified, they said they had been sending texts but they had not. When I told them I hadn't received any texts, they checked the computer and did a test, it sent a text saying I had been opted in to receive messages. After talking to them about the insurance delay, I called my insurance company to see the status on the claim and see if they were going to total my car. Insurance said they gave the go ahead to start repairs but Blue Ribbon said they did not receive the ok. After some back and forth with the insurance company and Blue Ribbon, work finally started. Blue Ribbon also called my insurance company to have them call me to let me know that it's not Blue Ribbons fault. This struck me as odd to have the insurance company call me to deflect blame. Flash forward another two weeks, I get a text saying my car is in the paint department. This was on Dec. 14, 2017. I called on Dec. 20,2017 to get a rough idea on when the car would be completed. They told me it had not been painted yet but they were planning on being done before the end of the year. I called on Dec. 27, 2017 to see if they were going to be done by Friday Dec. 29, 2017, they said they will try very very hard. It wasn't done until Jan. 2, 2018. Picked my car up on Jan. 2, 2018 about 10 minutes before they closed. Overall, car looks great but I will need to clean the inside windows as there are streaks, fingerprints and what looks like sticker marks. Also, when I go over 60 mph, there is a whistle coming from the top right of the window. Checked my doors to make sure they weren't open. Now I am going to have to drive back up there to have them check the window seals. Blue Ribbon's mission is "We are committed to making your unfortunate situation a pleasant one, regardless of the circumstances." Well my situation was not pleasant, you failed Blue Ribbon. My advice, choose a body shop that pays your deductible (tons of them will). That way if you have to wait 7 weeks for your car to get fixed, you won't be out your deductible. Also, choose a body shop close by, in the long run, it will be more convenient when you have to take your car back to have them fix their work.

My car got totaled a while back and these people charged me $130 to take my grill guard off and…read morereturn it to me. When I went to pick it up, the grill guard was laying in the back of the Jeep. They had taken the guard off, but not the brackets. The lady at the front desk tried to tell me that THE BRACKET MOUNTS came stock on the jeep. I explained to her that they absolutely were not stock and that they had come with the grill guard when I bought it. So that makes them part of it and I needed them in order to put the guard on the other jeep that I was getting. She tried going back-and-forth with me until one of the mechanics walked up and looked at her like she was crazy for arguing so much about it, then told her I was right. The guy took the car back and got the brackets off in about 10 minutes. Probably even less than that. All things considered, this place has terrible service and overcharges their customers. Do yourself a favor and find somewhere else for similar services.