TERRIBLE
if less than 1 star review possible would be more accurate
Despicable workmanship, communication, and pricing. For your own time and everyone else's DO NOT use this service !!!
An estimated 20 minutes out, an hour later he arrived. Upon the original call that I RECORDED (it's on tape why are you lying again and again? )
" My name is _ with _ car parked _ with the keys locked in the trunk, wondering if anyone could help me out?"
In response over the phone RECORDED ON TAPE
"In the trunk of _? Sounds easy enough be there soon"
An hour later he arrived. Re explaining the situation, his response
"It's in the trunk?! Well fuck you never told me that"
After maybe 20 minutes of work, 10 of which was me showing him YouTube videos on what to do and drilling into my car breaking it further, charged me $80. I was appalled. This should be illegal.
Furthermore following the same YouTube video I showed him repeatedly, my handy friend managed to fix the problem in less than five minutes.
Scott was annoyed to be speaking with me.
He finally offered to make a new key, as I told him to proceed his response
"I can't fucking do that right now I have other customers"
The original call was at 8:20
He arrived around 10:15. Leaving around 10:40
Car finally fixed without his help , in fact he harmed my car more than help fix it.. down $80 and incorrect knowledge. After telling him repeatedly what to do , telling me it was impossible, breaking my car and charging me unreasonably - I'm disappointed. He shouldn't be in service. He should be sued. I will get my money back since you can't fix the damage you've done. Not only to the car but to someone's day. He's the worst. Not only locksmith but person. NOBODY USE THIS SO CALLED SCAMMING 'service'
What can you say? You failed to listen, communicate, and do your job. Continuously after feedback as well. We ended up doing what I told you to do. $80 to open my door? Should be free of charge for wasting two hours.
And on top of it all:
Instead of a simple apology, LIES ON TOP OF LIES
NEVER was given a quote until asked to leave "card or cash then"
The "only $80"???
"Nuf' said"
who gave you any credibility? Nothing but a joke.
This so called business not only should but will be out of service very soon. You were wrong about
EVERY
SINGLE
THING
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