I had been dealing with pretty significant foot pain, and Karim took the time to really understand…read morewhat was causing it instead of just trying to sell me something. He carefully explained my options, recommended the right orthotics and footwear for my needs, and made sure everything fit comfortably. The difference has been incredible, and my feet feel so much better. Karim was knowledgeable, patient, and genuinely cared about helping me find the best solution. The customer service was outstanding from start to finish, and I never felt rushed or pressured. If you're dealing with foot pain or need quality orthotics, I highly recommend The Shoe Clinic and especially Karim. Thank you again for all your help!

I paid in advance for my shoe repair - $48 for new, shoe bottoms, which seemed expensive. The heels…read moreon the shoes were fine, which is why I did not ask for them to be repaired. They are ballroom dance shoes, so the front part of the shoe bottom was worn, but the heel was not. When I picked up my shoes, he said I owed him an additional $20 for heel repair, which the shoes did not need. He said his worker told him that the heels were in bad shape, but they were not, or I would've asked for them to be repaired when I dropped them off. I am not dumb. I know what my shoes needed, and they did not need heels. If there was an increase in the charge, he could have asked me before the work was completed, and I would've declined the extra unnecessary work. Total scam. I do remember him being unfriendly the last time I came here for business. I thought I would give his shop one more try. No thank you. I will never go there again. FYI, I just did a quick Google search and this behavior is illegal under multiple CA consumer protection areas: Breach of Contract (Common Law) California Consumer Legal Remedies Act (CLRA) California Unfair Competition Law (UCL) It is also a Federal Trade Commission violation.

Amazing selection!! comfortable and cute options!! I will be a lifelong customer after the…read morewonderful experience I had today. The young ladies here are so knowledgeable, helpful and kind! They were also so accommodating to me and my friends babies!

This is a fine quality shoe store. Good vibes. Educated staff on shoe make and model and toxicity…read moremindfulness. The shoe was definitely worth the value

First visit to Lucky Feet in Redlands and I had an amazing experience. Huge shoutout to Kirklyn;…read moreShe was incredibly friendly, knowledgeable, and helpful. She listened to my concerns, made me feel completely comfortable and never judged, and helped me find a potential solution to the issues I came in with. Her personality, knowledge, and work ethic represent five-star customer service. I'll definitely be back

Lucky Feet Shoes saved me from having to have knee replacements that my ortho doc said I was…read moredestined to have. I walked into the store with a pain level of 9/10, within 15 minutes of walking in the support accessories that Sarah added to my tennis shoes, the pain level had dropped to 3/10. It's been years and I've not needed to return to the surgeons office. Amazing!!! I haven't had knee pain above a three since. Amazing how the right shoes can change your life. Thank you Sarah for always helping me find the best fit! I couldn't be happier with Lucky Feet Shoes! And, they're cute, too.

I rarely provide reviews, but I had a great encounter at footwear, etc., this afternoon. I am a…read moremiddle-aged female in need of a high-quality running shoe to invigorate my new workout regimen and I had the joy of meeting Sky. He greeted me kindly and listened to my situation. He was as friendly as he was knowledgeable. I took a while trying to find a shoe that worked for me, but he wasn't pushy and he made me feel like he valued my opinion and prioritized my needs. At one point there was four shoppers, and only himself, and he never left me (or the other clients) hanging. Yesterday I went to a shoe store in Solana Beach on 101 that treated me like dirt, so this was quite a pleasant contrast. Thank you Sky, and I will bring myself and my family back when we need new kicks.

Glad they are carrying Hokas now, most comfortable, cushiony shoes ever…read more Mostly a women's shop, limited men's selection and only shoes. Staff is super friendly and knowledgeable! They extended an online discount so I bought two pairs of Hokas slip-ins! Best deal ever!

I visited the store yesterday and Andrew Lopez greeted me. I told him what I was looking for, and…read morehe spent much time offering suggestions that he thought would be helpful. He then brought out about a half-dozen boxes of shoes for me to try on. I decided which were the best fit and asked for my size in a particular color. Unfortunately, the manufacturer makes them in that color but the store does not carry it. Andrew then advised me to go directly to the shoe company's website to purchase my choice. I responded that because of all the time and effort he spent with me I wanted him to get the commission. He said that he wasn't on commission and that it was perfectly alright for me to shop via the shoe's website. I left the store a happy "customer" and he had a big smile on his face. Thank you, Andrew, you're a credit to the company.

Review for Lucky Feet…read more Today, July 19, 2026, my husband and I visited Lucky Feet at 3540 Riverside Plaza Dr. #306 in Riverside, CA, to look for a pair of comfortable shoes for him. We were very impressed with the store. It was clean, organized, well-stocked, and had such a pleasant and welcoming atmosphere. We had the pleasure of being assisted by a young man named Chris Guerrero, and we truly want to recognize him for his excellent customer service. Chris was extremely kind, professional, patient, and friendly. He took the time to help my husband find the right shoes for his size, comfort, and personal preference. He also helped him find very comfortable insoles to help with his foot pain. Chris went above and beyond. He patiently helped my husband try on several different pairs, making sure he found something that felt comfortable and that he truly liked. You can tell that Chris takes pride in his work and genuinely cares about helping his customers. This was such a wonderful shopping experience, and we will definitely recommend Lucky Feet to our friends and family. Thank you, Lucky Feet, for having employees like Chris Guerrero who make customers feel valued and well cared for. Chris, thank you so much for your kindness, patience, and professionalism. You made our experience truly special! God bless you!

Excellent customer service! I took my booties here to see if they were worth repairing. They were…read moreonly $50 from Amazon, but they were really comfortable and super cute. Unfortunately, after only a few uses for work, the faux leather started peeling. I really liked them and wanted to save them, especially since I had just bought them, but the owner was incredibly honest and told me it wasn't worth repairing. I really appreciated his honesty and kindness. He was super nice, and I'll definitely be going back to him for any future shoe repairs or issues. Highly recommend!

**** EDIT**** READ THE NEGATIVE REVIEWS BEFOR YOU MAKE A DECISION TO BIRING YOUR FAVORITE SHOES OR…read moreBOOTS HERE! Picked up my shoes Friday everything appeared to be amazing. I was so happy. My boots looked great. He cleaned them up nicely. The heels looked great too. These are my absolute favorite shoes, Lord & Taylor. On to Saturday. I was in my shoes for a total of 3 hours. About 2 hous in is when I noticed they were peeling. I was getting so many compliments on my shoes and I looked down and I can see the peeling pieces poking out the side from under the ball of my foot. I contacted Rafi first thing Monday and sent him a text with video. He is taking no responsibility. I feel like he was trying to do a good job. He replaced the heel tips and I believe he used some kind of cleaner on the shoes which caused them to peel . I definitely would not trust this business with expensive shoes! I went here because of the high revenues but I neglected to read the bad ones that include pictures of the workmanship or lack of. Big mistake! I feel bad about editing this review because so many people had bad experiences with him initially and initially my experience was great until I had a problem. Then he got defensive and deflected any and all responsibility. He has offered to try to fix them, at my expense, but I would no longer trust him after this experience and after reading and seeing negative reviews and pictures. ***** Initial Review before wearing my beautiful shoes***** Been sitting on 2 pair of boots and 1 pair of heels in need of heel tips for some time now. Special event comes up and I want to wear those heels so badly. So I went in search of a shoe repair / shoe cobbler. Found the most welcoming individual here at the Shoe Cobbler in Norco. He is friendly. He is fast. He is efficient. He went above and beyond, not only to replace my heel tips but to bring my shoes back to their Glory Days. All in all I highly recommend this business. If you are in need of shoe repair you will not be disappointed. Don't throw those shoes away bring them back to their Glory Days! Hahaha. This is not a paid for review. He stands by his word and so do I.

I just had the most amazing shoe shopping experience. I walked into Lucky feet shoes in Palm…read moreDesert. I intending on getting a pair of shoes for the pool and spending 50 bucks. I walked out having spent 350 bucks and I'm not even mad about it. Melissa, the store manager was fantastic! Super knowledgeable to what my feet issues were and recommended a few options. I never felt like she was trying to oversell me or get me to buy anything. Just very relatable, caring and super personable, and it was very clear that She was very focused on just helping me relieve my pain and be comfortable on a daily basis. I ended up buying the pool shoes. I also bought a pair of fantastic tennis shoes and also some recovery shoes, all of which I needed and would not normally have spent money on all at once! If you were looking for a place to find a wide selection of shoes for every need and a very friendly and knowledgeable sales person/manager than Lucky feet shoes in Palm Desert is the place for you. 5 stars! Highly recommend! I would go back again. Kudos to Melissa she was absolutely top notch.

This review is strictly for SERVICE. My wife and I stopped in yesterday afternoon (9/13/25) and the…read morestore was fairly busy. We were greeted immediately by both salespeople, and my wife looked around while waiting for her turn to be helped. The gentleman who helped her/us was very kind and went above and beyond trying to find a shoe she liked and fit her. Unfortunately, he was not successful but did provide a great recommendation for a competitor's shoe store nearby that might be able to assist her. Unfortunately, I can't recall this salesman's name, but because of his service, I would definitely return when I need a new pair of shoes.

Greeted and helped immediately. Friendly and fast assistance. Had better inventory than nearby…read morestores. Thank you!

these people are straight stereotypical workers there super pushy and the short older lady was…read morestraight rude like I was in there to steal when I could of bought 20 pairs of shoes!!!! made me feel uncomfortable