1 star because the back repair staff seemed friendly but the salesman up front, forgot his name but…read morethe chubby one that needs to hit the gym, is the worst salesman I've come across. Left in like 3 minutes of meeting him. Asked him what the OTD price was for one of the bikes and was above the other motor shops so asked if he can bring it down just a bit and gave the most snarky attitude with "I don't need to". Got up and walked away and as soon as I got to the door, he asked "so what price were you thinking" lol. Naw we're good. Don't recommend this place. Over priced and not friendly.

I would give them zero stars if I could…read more My wife and I bought a new Sea Doo from them. We first put it in the water on July 2, and it broke almost immediately. Village Motorsports still has not fixed the problem. Among other things, the operations manager, Ryan, blamed Covid. :) He also claimed that my concerns (getting a replacement or refund) were for the manufacturer to address. However, I got the manufacturer representative on the phone with Ryan, and the representative confirmed that Village Motorsports is responsible. Nonetheless, Village Motorsports still has offered nothing, aside from a hope (not a promise) that maybe they can fix the machine by August 4, more than a month after the problem arose. My only word of advice--aside from not buying a machine from them--is if you want someone to pick up the phone promptly, call the sales desk, not the service desk.

I went to this place looking for electrical parts for my golf cart. I was told in a laughing voice…read morethat I couldn't afford the parts and they probably wouldn't work anyways. She also told me there is no help for my golf cart because it's so old. It's a 1988 for crying out loud! Anyway I wouldn't waste your time with this place. I hate to say that you should probably shop online. The parts are a lot cheaper and you don't have to listen to any attitude. And if you're reading this Mrs know it all lady next time somebody comes in looking for parts, you should sell them parts or maybe sell them service or maybe sell them a new golf cart. Just saying!

I would not recomend. After getting a non-responsive quote I purchased a new EZGO RXV elsewhere for…read moremuch less$$. When contacting them for service , I was informed that I would have to go to my selling dealer..........Not at all what I would expect from an EZGO franchised dealer......

Worst customer experience in my life. I recommend going to a different Polaris dealership if you…read moreare in the market for a Ranger. Beside the extremely long wait to get my unit (had to order parts, incorrect parts ordered, etc.), it was delivered with a long list of issues. Clear indication that there is no pre-delivery inspection at Fox. After returning from repair, the unit was delivered to me not tied down in a sled trailer. The Ranger ended up smashed against the rear door and parts were laying all over the floor. Strike three - asked for a full refund. Whole ordeal started in late September and ended the day before Thanksgiving. This dealership has many issues to sort out. Buyer beware!!! By the way, I went to a different dealer, purchased a newer model year at the same price as the 2025 that Fox originally sold me and received it within one week. My advice is to avoid this circus and go somewhere else.

Entire service support platform does anything but provide service. I called an elected service ,…read moreonly to get the response that their mailbox was full and was hung up. Then I tried to sales department only to be sent to an unnamed mailbox to leave a voicemail. Then I tried the operator who put me on hold for five minutes while they try to get in touch with service only to send me back to the same mailbox that was full. Going to email route was no better as I submitted a request on their website and never received a reply. Perhaps the people that service equipment do a good job, but we will never know because it was impossible to reach them. Let alone schedule an appointment and give them my business.

Jerry was amazing! We're so excited to use our new Teryx. Highly recommend if you're looking for a…read moreUTV!

Sold us junk. First day the tailgate fell off...that night the differential broke along with the…read moreshifter cable. Been 3 weeks and no title after they gave us the wrong vin. This thing is a long list of junk and they won't stand behind it. I am going to start with the better business bureau and go from there. Steer clear of these scammers.

I started my purchase via the Internet. Mike C was responsive, helpful and accurate with all the…read moreinformation given. They even have a delivery person that reviews everything you before you sign paperwork. Everyone was helpful and had smiles, I would everyone to this place. Big selection of all models and competitive prices.

NOTHING but issues with service department. Had my snowmobile in 3 times for reverse staying on and…read morelast week picked up sleds and arrived in UP and went to back out sled and it is stuck in reverse still!! Manager Tregg gets really nice then blows up on you, then apologizes, then blows up on you. The same sled which had no issues we picked up and the sled now has automatic air suspension issues. I have all the pics and videos and Tregg managers response was it worked fine when it left here. We must have done something too it?? Really. No miles were added from when we picked up our trailer to when we backed it out of the trailer and he says it was working fine and tested before you left. I sent videos and pics. My one snowmobile only goes up to 12 mph which is so unsafe on a trail and once again, they don't worry about trying to just fix the problems the first time but instead argue with me, screams to go to another dealer, that they don't want to deal with me anymore, then apologizes and says his anger got the best of him. This is over and over. I have so many emails we are preparing for a possible lawsuit. 3 times to get these items fixed and still nothing. I have to drive 2 hours out of my way each way to go to this dealership. I tried to work with them especially this Tregg manager person, and he blames us for the problems. They won't stay 30 seconds past closing time. To top it off, they rammed their forklift into the back end of my trailer messing it up bad. They agreed to fix it, but once again I have to drive several hours out of my way to get the trailer fixed now, and also the sleds still $$$ invoices later and machine is bogging out, reverse stuck and can't get out, now suspension lights all over the screen. They charged me for a new battery, only two years old and having low voltage lights pop up as well. We do NOT recommend this place. STAY AWAY. They ask only the happy customers leaving after they BUY their toys not during or after service!

Buyer beware!!!!! I was lied to by the sales staff about the condition of the engine of the car. I…read morewas told the turbo was replaced and working properly but it was actually not hooked up at all and within two weeks and a couple hundred miles of driving it the engine blew. I was informed by the shop that is now replacing the engine that the turbo was not even hooked up to the engine and probably the reason the engine blow. I was informed that it didn't matter that I was lied to because I bought it as is and therefore was offered $200 towards the $9500. DO NOT BUY FROM ZBrocks Motors!!!

Gave them serial # of Polaris Sent wrong axles $430 down…read morethe drain. Chad replied 'something must have gone wrong'.Obviously Then said if Polaris knew it was shipped out of the US he would lose his license he fully well knew it was going to go to another country. End of conversation then hang up on me

Checked on a new sxs the week before new year's. Knowing it was holiday week didn't expect to hear…read moremuch on it. Got the info I was asking about. Set up a test drive with the machine I was inquiring about. Claude was very helpful, answered all my questions, gave me more insight I didn't know when I started looking for a sxs. Definitely would recommend seeing Claude for you utv needs.

Purchased a used Aplilla from them, They charged me for delevery prep. It felt Squirrely on the way…read morehome, found tire pressure was low, luck was on my side that day. when i contacted them they said no way that was true, it obvious to me they never looked at bike. never assume its done.

"Buyer Beware" when buying a used bike. Was told the bike I…read morepurchased was fully serviced and in good shape. When I got the bike home, the service light was on, and the battery had a low voltage warning. Turns out the bike was not fully serviced, and I had to replace the battery, Also, the bike was advertised as having Heated Grips and having the TEC Mode for riding, it turns out that the bike was not equipped with either of these features from the factory. When the bike was delivered to my house, they delivered it on an open trailer, apparently they went down some dirt roads and the bike was covered in mud. Because it was a used bike, they make you sign documents stating it purchased as is, I have no recourse of getting any of these items taken care of or resolved. If your buying a used , do not trust this dealership, take to an independent mechanic and get it checked out 1st.

Bought my first bike 10/10 recommend Amazing customer service felt like home everyone was super…read morenice especially Tasha and Nemz definitely be going there again

PLEASE READ!!! Soo I…read morejust picked my 19 Roadking back up from these guys and Holy shit! I cant tell you how blown away I am at the work they have done. Not only did these guys kill it but they got it done quick too. I have been a customer here for years on and off and actually stopped going because of the old management. It was a complete shit show no one knew what was going on and when which has left them with a reputation they now.do not deserve. They had a manager in place that was horrible and could not mkeep up with the jobs. They cleeeearly have gotten that 100% in check now and gave.my baby a nice detail soo ahe left with me nice and shiny. Soo if you want that amazing quality of work and service pleeeease give these guys another shot i promise you wont be disappointed