We came in with our new rescue dog who we were told by previous fosters was pretty much impossible…read moreto be groomed unless sedated, due to aggression. Bee was amazing! She figured out our doggies needs and triggers and worked around them, being able to give him a beautiful and complete haircut along with a new confidence to go to the groomer! Thank you SO MUCH Bee!!!!

Sabrina Bee and her staff are the best groomers in town. So blessed to have them groom our Kandi.read more

I love this place.. It's just a small little practice.. The staff are friendly and extremely…read morehelpful.. Dr. Klemm is a great vet.. Have known him a long time.. he good with my dogs and cats....pretty easy to get appointments.

I have been taking my pets to the main Kempsville location of Acredale Animal Hospital for over 25…read moreyears but this was my first visit to the Great Bridge location. I decided to come to this location because I could get an appointment a few weeks earlier than at Kempsville. I am very happy that I decided to try the Great Bridge location and think I will continue to come to this location even though it's a little more of a drive from my home. This location is very small compared to the Kempsville location but feels more friendly and comfortable, it has a small town independent vibe that I like. I never felt rushed and didn't have to spend much time waiting. My Basset Hound was actually seen a few minutes before her scheduled appointment time. The staff is awesome and Dr. Alex provides great care. She's not shy about getting down on the floor to examine my dog and takes the time needed for a thorough assessment. Her knowledge and professionalism are much appreciated. The small private parking lot is more than adequate for the business and is not crowded like the one at the Kempsville location. There was plenty of room to easily park my vehicle. The pavement doesn't look fresh or new but it is clean and free of debris. I am very happy I tried the Great Bridge location of Acredale Animal Hospital. I now consider it my first choice when my pet needs care.

We've taken our dogs to Lisa Marie and Caitlin for over 10 years and are so happy we did. Our…read morefirst dogs were rescue dogs, and came with typical rescue dog issues, but Canine Training Unlimited helped us overcome those issues. Ten years later, we had a lab (who we trained to become therapy dog with the skills we learned thru the years from CTU) and mix breed dog who had lived with us since they were puppies, but we were worried about how they would do with a new baby as I was pregnant. We took some refresher obedience classes to remind two and four legged beings of what "good house manners" are, and I took their new baby class. I'm thrilled to say that our dogs and our babies are the best of friends. If you and your dog need an etiquette tune up, if you're expecting a new arrival, or if you're looking to start from training day one, they're the folks for you.

We are long-time clients of Canine Training Unlimited. Lisa Marie and her crew helped us train our…read morefirst puppy when my husband and I were newly married over 20 years ago. We boarded our dogs there, when Four Paws Inn still had overnight boarding. Most recently, we completed puppy kindergarten and basic/ beginner training with our newest puppy. Lisa Marie and Caitlin are both amazing trainers, of both dogs and their humans. They are skilled at seeing each dog's strengths and challenges, all in the context of small group training classes. They provide coaching to owners on strategies to prevent issues, as well as showing you corrections to make when a problem arises. Their training classes are held indoors, and there is plenty of parking. Both basic and puppy kindergarten include in-person training and weekly zoom meetings to discuss questions and problems. Their training classes are helpful for both new and experienced dog owners. We are looking forward to continuing the next level of training very soon!

They wanted to charge us more for a follow-up appointment on our dog when she had a UTI. She was…read morefine in about a few days. She was no longer slightly bleeding on the floor. They could not do surgery on her.

This was the best veterinarian until November 2025; Thanksgiving weekend. Our fur baby was a…read morepatient since he was born, almost 6 years ago. Picked him up, he appeared different, usually jumping and playful. After arriving home, I noticed that his portable crate and his butt was full of feces. Prior to leaving the office, They stated they couldn't give him a bath, but they could at minimum clean him up! This had never happened before. He was not his happy self, and drunk two small bowls of water. I called and left messages for someone to return my call. I even emailed. As of today, no one has returned my call, it has been over a year. Last straw, I called in May 2026 and was put on hold Multiple times to make an appointment and to find out why no one had contacted m. Apparently, no one cared enough to return my calls. Very disappointing! Suffolk Animal Hospital use to provide top notch service, and my Shihpoo was happy. Customer service, and my business must no longer matter. The only recourse was to find another veterinarian since the military vet is no longer an option; disheartened to say the least.

They have been our family vet for the last 8 years. The office is always clean and friendly. The…read morestaff is compassionate & understanding. Dr McHugh is amazing!! Can't say enough about her.

Three attempts to have my pet seen, never a veterinarian on duty. This clinic was our go to for…read moreover 8 years even prior to the name change. Really disappointed and never a call back.

We had only been in the area for a month and a half when one of our cats inexplicably lost most…read moremotor function in her back legs. We were able to make a same-day appointment with vets who specialize in cat care. The staff was friendly and helpful, and the vet was amazing with her. Costs were explained up-front, and options were provided based on financial situations. I was given a possible prognosis (not good), but I took the option to have some meds to see if we could mitigate the problem. The next day, her symptoms had gotten slightly worse, and she was beginning to show signs of pain. We immediately called the hospital, and were able to make an appointment almost immediately. We saw a different vet as the one we saw before was not in that office that day, but she was also amazing. We explained what we had seen, and after another simple diagnostic test, we had our answer... a terminal issue that would not resolve and would continue to cause increasing pain. We took her home to say goodbye to the family and we scheduled euthanasia. Everyone involved were nothing but kind and considerate to both Ella (the cat), and our family, explaining everything as they went and providing options where they could. They even gave us a sympathy card signed by all of the staff. While not a happy story, their kindness, compassion, knowledge, and willingness to work with us on financial options ensured that this hospital has become our new vet for our remaining pets.

Dr. Wheat was great with my guinea pig! Definitely recommend to anyone in need of care for exotics!read more

My dog has been going here three times a week for about 3 years. He knows when we are getting in…read morethe car to go, drags me to the car and can't wait to get there. I can't speak high enough about Jay and Heather and the rest of the people working there. My dog loves to play, be a little bit spoiled, then comes home exhausted. The place is clean, neat and they have cameras everywhere to monitor all the activity. Been a fantastic experience!

Heather is the best! She is 100% vested into your dog. I would highly recommend her and her…read morefacility!!

The entire staff is amazing and treat every pet special. Dr. Redding is very detailed,…read moreknowledgeable, and listens to concerns and issues. We appreciate his straight forward approach and frankness. Very helpful and compassionate team! You can't go wrong with anyone at this office to care for your pet!

Do NOT bring scared or nervous dogs here. We trusted them with our dog, only to be forced into…read moreuntrained, terrifying roles: sedating him ourselves and pulling his breathing tube as he woke--tasks trained staff should handle. Zero prior communication about any of this. Staff whispered very negative comments, hid behind doors, refused to speak to him--creating a hostile, fear-filled environment. If your dog is large, anxious, or simply needs respect and preparation, look elsewhere.