Been with this company for the 3 years weve been stationed in VA since it was Cost Cutters and now changed to MJ's, and noticed in the very beginning it was hard to get ahold of someone directly in order to request for additional services. Multiple requests for additional services went unanswered so we gave up on that, and settled for the basic services we were already receiving. However, when this company changed to MJ's maybe 1 year and a half ago, We received no notice until they needed to update our card info for payment. Multiple times I reached out utilizing both email and telephone but only received a few emails here and there requesting me to give our card info over an email which I was not going to do. While I couldn't reach anyone our card was still being charged the correct price weekly so I wrote it off and continued with my life. Fast forward to today in 2021, I receive a call from Nikkie who claims we owed around $200 and they will not be coming by to manicure the lawn until it is paid. She told me she needed the card info updated and supposedly has been trying to reach us. I'm curious as to how and when they tried to reach me because they obviously have the number since she called all of a sudden. The big bill was chalked up to them just cutting my lawn without receiving payment which is odd because like I said, no one has ever attempted to reach me until now. Now that money is owed, someone can answer my emails but not calls, hounding me for our card info. But while charges were reoccurring with no payment no one was concerned. Now I am forced to pay this big bill and in the mean time deal with a messy unkept lawn. This has placed me in a inconvenient position and I hate that. As if I'm not stressed enough dealing with a deployed husband ugh! read more

MJs is the best! Not perfect and yes, mistakes are sometimes made, but Jon and Mike (co owners) are always willing to correct and go above and beyond. Covid and everything else going on this summer and they're still here every week servicing my lawn. I had my lawn cut short, thatched, aerated, fertilized and seeded this afternoon by 3 different crews of MJs! Talk about proficient team work...I'm impressed! If you're looking for a dependable reliable lawn service give them a call at 757 320 6328. read more

We just moved into a new home. The yards needed some love so I looked into hiring lawn services for just a one time thing. I found MJs and realized it wasn't a one time company but a month of services might keep our yards nice while we settle in and then we can worry about lawns ourselves. I did bush trimming, poop scoop, mosquito treatment, and the lawn services. Now I had planned to be here when they did everything but life circumstances didn't allow for that. I came home and there are pine needles and cones in the middle of the road all in front of my property... my entire yard is riddled with them and my side walks are piled with both. I am not sure what exactly was done to my yards but I know this is not at all what I expected. I called them as soon as I saw this and Terri (who is the only reason I am even trying to make things work with this company) was kind and reassuring that this isn't norm for their services. I explained everything to her and she asked me to send her photos. And I did. Well the crew who did my yard showed up. Explained to me that I ordered all the wrong services and that this they trimmed the bushes. That I didn't explain what I needed done in my yards. So I called Terri back and she told me that this was not acceptable behavior from their staff. She told me the owner would give me a call. Its almost 8pm and I have yet to hear from them. I am 1000% dissatisfied with my yards. I will update this review as thing progress forward. I had hoped to hear from them and not have to post at all. $45 for mowing edging and clean up, $60 for mosquito, $50/hr for bush trimming and $10 for poop scoop. I don't think the mosquito treatment has been done yet. I know the trimming that was done is not noticeable, there was no clean up, and the only difference from how I left the yards was the grass is shorter. Update: Mike called me this morning and I had missed the call. I called back and got a woman named Nikki who was super nice. Mike is working out in the field so John called me back. He was patient and understanding. He has a crew coming out around noon. I will update after the crew leaves. Bumped it up a star because at least we are moving forward now and I wasn't treated like an idiot. Update2: Jason came out and went over my yard with me. He helped me understand what I needed service wise and gave me a quote with estimated man hours. I knew this wasn't going to be cheap so I was okay with the price point. I appreciate Jason's honesty and reassuring that the job would be done correctly. Will update with new pictures after Jason is finished. And then once again when I get the bill. Bumped it up another star because I can see that my first impression of this company was just a terrible one but isn't all bad. Update three: Jason worked endlessly in my yards as a one man team for several hours. He removed all the pine cones and remowed my yards. He cleared the areas out that I wanted. Ps to anyone employing this company when they say bush trimming they mean only hedge like bushes that was my mistake. Brush clearing is what I needed. That is what he did. My yards look so much better. We had a rocky start but I am more satisfied now. I will attach updated photos and do one final update after billing process is done with. read more

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Very professional work. Especially love the detail work like edging. Once you setup an account they would come on the designated day. You don't have to be home so this is convenient. They bill you once a week. Definitely would recommend. read more

I contacted MJ's Lawn Service on the 15th of August and received a voicemail back from Mike on the 16th asking me to call him with my home address and email address so he could shoot me over a price list. Immediately, I called back and left a voicemail with the information he requested. I also sent a text with the information just incase the voicemail wasn't clear for any reason, I wanted to make sure he had the address and email. It's now the 31st and I have yet to hear back. About a week after sending the text/voicemail I did call again but there was no answer and I didn't leave a voicemail. I know things get busy and lawn service companies start to fall behind when the weather is poor. However, even a simple text letting me know ANYTHING at all would have been appreciated. Its been hard to find a company with great reviews and I had high hopes. We would have been a long term client, as we just bought our first home. Super bummed. read more

I have personally known these gentleman since 2003. I have never been more impressed with the way someone runs their business and treats their employees. That's coming from a local government workers point of view. Great people and outstanding service. read more

This is my first time using MJ's lawn Service and I'm very pleased that I did. Their staff is very knowledgeable and willing to help you with deciding what is best for your lawn without the worry of being overpriced or haggled to pay for a service you don't need. Their work is flawless and if you are still not pleased for whatever reason, they will work with you until you are satisfied. There's not too many businesses you come across these days that are honest and committed to their customers but I can say with confidence that MJ's is one of those businesses. read more

We've had MJlawn service all since April 2015 and the mowing service was good. Sometimes seemed a little hard to contact but did good work.