Update 2: I received a brusque email telling me that they had already sent me an email and changed my service day. Now mind you, they can blow up my phone with multiple text messages AND phone calls on the days they show up, but they couldn't call or text when they took it upon themselves to change my day and skip a week? I went back and read that email. They didn't ask if it was okay with me, they just stated they were "required" to change my service day. The day they chose isn't convenient for me as the folks who mow my lawn would be walking in a week's worth of poop, so I cancelled. The option to choose my service day was a huge factor in me giving this company a try. They even told me I could change my day any time I wanted, but now they're telling me they only have one day a week they're willing to do the service, and that I can't change it. Update: I did send an email as requested but I was simply told my service would start up again on a different day of the week. No explanation for why a week was skipped and no explaining why they wanted to change my service day from the one I chose. This is problematic as I need to coordinate based on when the lawn mowing company comes. Service was great the first two weeks. But yesterday, I expected my third weekly visit and nobody came, nobody called. At 6:00 pm I called and spoke to a woman at their customer service number who said she would pass my message along. Haven't heard a thing. No calls, no texts, nothing. I'd really like to use the service and Chris did a great job, but it's like they've vanished. At least they didn't bill me for this week. Poop911, if you're out there, we'd be happy to see you again! read more

we have been so pleased with this company! our beagles love when they come and clean our yard and so do we!! very friendly and professional staff. the entire experience has been both a god send and much appreciated. The rates for service are very fair and very affordable. If I have had any questions, the front desk representative is always very helpful and kind. We have been extremely pleased with the service, the entire team and our clean yard!! I highly recommend this wonderful company to keep your yard looking its very best. read more

Would highly recommend Poop 911. Such a great service! Always there when scheduled, in and out super quick, and very thorough, never have to worry there might be something missed and stepped in because they do such a great job every single time. So kind and communicative when we would forget to leave the back gate unlocked. And when we lost our fur baby they w even left a very sweet note and a little frisbee that the other pups and human kids love playing with. Even though we never actually met, it felt as is if they were part of the family, especially when our oldest girl was on hospice and POOP911 was coming twice a week to keep the yard fresh for her and the other two. It alleviated so much stress for our family and gave us more time to spend with our girl. HIGHLY recommend POOP911 and so appreciate all they have done for our family! read more

This was our first time and Celecia P. was our technician. She was very thorough, professional and thoughtful. She did a wonderful job in our yard! I was very pleased with the service provided, I think my Miley was wanting to go outside to "help" so bad lol Definitely gained a new loyal customer. She also left Miley a frisbee toy :) Thank you! Would definitely recommend to anyone looking for cleanups. read more