Very clean. Nice variety. Some large snakes. We came to set up an aquarium and left with some…read moreexcellent ideas.

They have friendly, helpful employees who answered all our questions and helped us get the fish we…read morewanted. They have a nice selection on dog food and treats so we picked up some things for the pups as well. While husband was taking care of somethings I did explore and look at their reptiles and spiders. Blech! They were interesting and neat but....blech! The snakes were actually rather cute yet at the same time....blech! At the time, they didn't have any birds. They were cleaning and reorganizing but they normally have them. They also get bunnies. I almost took one home but I fear one of my dogs would be obnoxious about it and there is no need to stress a poor little bunny. The store was clean, employees helpful and knowledgeable, and they seemed to have plenty of variety of critters and products. The fish we purchased were all healthy and are thriving. I recommend!

If you're looking for a pet gift (for a dog/cat or human), this is the place. The adorable little…read moreconsignment shop is choc-a-bloc full of unique finds. Everything is very reasonably priced. There's pet bowls, leashes & collars and everything else in between. I love this place!!!

When I want to stock up on pet supplies in bulk, I come here! I have two cats and the selection…read morehere is awesome! You will definitely find products your can't find at your local grocery store. The variety of canned Fancy Feast, kitty treats and other cat foods is without parallel. Cat supplies, cat toys, litter choices, grooming tools, and pets beds/climbing/scratching posts are plentiful. I also purchase my kitties' flea meds here! Feline heaven! I also love feeding the wild birds and they stock lots of seed and feeders for your fine feathered friends! And if you have pet birds, you'll be happy with aisles full of finch, parakeet, canary, cockatoo and parrot (and other bird) items! The dog section is huge for you puppy parents... check it out! And the aquariums full of fish are cool as well. Don't forget the little hamsters and other little furry creatures... as far as pet stores go, this one is pretty clean. The vivacious cashier, Vegas, is always pleasant and helpful. I have their PetSmart savings card which saves me a few bucks. Lots of parking. My only "pet peeve" is that it needs to put in a cart return, have cleaner carts and a sanitizing system.

there's a cashier that yells at people. She runs it like she's in the military and we're all…read moresoldiers waiting on her . When I tried to say something to her, she just a have a nice day. I hate going in when she is working.

This is the oldest locally owned pet store in the city and one of the few places I can find my…read moreShepherd's favorite dry food, Natural Balance. The staff is really friendly here, and much more knowledgeable than the young kids that work at chain stores like PetSmart and Petco. They stock a lot of specialty products that you can't find anywhere else. I shop for my dogs and cats, and always pick up a special treat at the gourmet bakery here. They also have tons of fish and aquarium stuff if you're into that. It's not always cheaper than the big-box pet stores or grocery store, but they do have coupons and specials on their website.

Gross is the only way I can describe this location. You open the door and you're blasted with the…read moremusk of uncleaned cages and animal waste. My wife and I came in to check out there aquatic section and boy howdy was this place a wreck. Tank after tank had lethargic fish, with the majority also having dead fish thrown into the mix as well. All the displays were dirty, and even the products on the shelves had layers of dust. By far the worst part was when I brought my wife over to see the hissing cockroaches. It wasn't so much a tank of hissing cockroaches, so much as a tank of hissing cockroach PARTS. On top of that the entire bedding was alive with some kind of writhing, maggot looking worms, and there even seemed to be a giant black window spider ticked away in the back corner. I give this location a rating of sad and embarrassing.

Went to Pet Supplies Plus at Richmond Ridge Shopping Center for the dog self-wash and had a really…read moregood experience. The wash stations were clean, and they provided shampoo and conditioner, which made everything super convenient. One suggestion would be to also keep grooming brushes or shampoo brushes, and scrubbers available for customers to use. That would be very helpful!! Overall, I would definitely go back again for future dog washes and would recommend it to other pet owners!

I loved having the option of bathing my dog at Pet Supplies Plus. With all the necessary supplies…read moreprovided, all we have to do is show up. This is SO much easier than kneeling next to my own tub and cleaning the water and hair off the floor when I'm done. Two thumbs up.

The water garden center (at the opposite end of the parking lot from fin & feathers) is a wonderful…read morelittle shop that supplies garden pond supplies from pumps and filters, to fish of all sizes. They also have a very fine selection of water garden plants. We've had Great success with the water hyacinth and dwarf cat tails purchased here. On today's visit I bought several water plants that will provide cover and a safe nursery for our baby fish this spring and summer, and a filter for our pump. Ian assisted me in selecting the water plants and gave me a comprehensive explanation of how to see clues about which water hyacinth will put on a blossom. The garden pond was my husband's Quarantine project and it has brought nothing but joy to us since 2020. The Watergarden Center has played a significant role in the success and beauty of our garden pond.

I've taken my dog here several times for grooming and I've purchased dog food here. The people are…read morenice and I have zero complaints about the grooming services. Very nice. The thing that stands out is how nice the people are. I don't know if they're paid more or if they're treated better in another way, but it makes a huge difference. Thank you.

Stopped by after work to grab a few things to make my dog feel better as she's having stomach…read moreissues. I enjoyed talking with Angel for a little bit. She was knowledgeable and had her own story to share, which made me feel comfortable about what my dog has going on. When I walked outside, I took a shopping cart with me and one of the gentlemen on break walked it back. This made me realize I had forgotten a bag that he was so kind to run back in and grab.

The owner is a really nice guy, he is great to my dogs. They always look great afterread more

Our dog had numerous cuts. We were not told that she had been cut by the razor…read more We will not return.

I had Serpentes Reptiles come for my sons 9th birthday party. They had no problem traveling from…read moreRichmond to Williamsburg on a Sunday evening and were very accommodating when I had to reschedule the original party date due to my son being sick. I personally do not like snakes but they allowed me to stand back and took care of the whole show, handling the animals and teaching them lots of fun facts! The kids had a blast holding the reptiles and I got so many awesome pictures ! It's definitely a birthday my son will never forget!