My dog loves this place! He's starts crying when we get close. He can't wait to get out and go…read moreplay with the other doggies. The owners are wonderful, kind and very caring people. They want the best for your pet and treat them as if they were theirs.

Absolutely LOVE this place!! They take amazing care of our dog and he's always so excited when we…read morepull up so I know he loves it as much as we do!! They made special notes in his file, like how he gets anxious in thunderstorms, so they could take special care with his unique personality. When our trip was unexpectedly extended an extra day, they were more than accommodating. They truly went above and beyond to make sure he had everything he needed for the extra day. When our pup was too stubborn to get in the car, they gave me a hand and helped lift him safely into the back of my Jeep for the ride home. Couldn't speak more highly of this amazing place!!

What an excellent place for dogs. They run like clockwork here, which I love. The facility is…read morespotlessly clean to the point of being near odorless, and they have many play areas for matching up dogs with similar temperaments and play styles. The staff is attentive and kind, and they take pictures of your dogs every day they attend, so you can see what a good time they're having! I can't say enough good things.

Idk what they do behind closed doors in this place but my dog is OBSESSED. We went from him having…read moreto get dragged out the car bc of his unwillingness to leave mama to him hopping out ready to go without even looking back *tear*. From day one, just the amount of effort that it takes to get in this place.. I knew this spot was the real deal. The tour I had to go on prior to bringing my baby almost took two hours!! They were so thorough and it made me feel comfortable about where I was leaving him. They also do an assessment of your dog in the form of a half day daycare visit to assess your dogs personality and ensure it's a good fit. While they don't do "report cards" here they post a massive amount of pics at the end of each day showing the dogs in action, which I look forward to! I am truly grateful for Gloria and her team and all that they do for our fur babies! Heads up..there's always a waitlist for new customers due to their growing popularity but it's so worth it!

We had a wonderful experience boarding our puppy for a last minute trip. The owners were fast to…read moreresponse and willing to do a meet and greet that same day even though it was last minute. They sent messages and pictures of our puppy so we were informed and at ease. Our puppy was happy when we went to pick her up and they stated that she was playful and happy during the stay, which I fully believe. We will definitely be using them again!

From the owner: We provide boarding services for small breed dogs 20 lbs and under. Located in a residence with a…read morelarge, fenced in yard and three mini dachshunds. Your pup becomes a member of our family while they stay with us! With a maximum of 6 dogs (including my 3) at any time, your dog will receive personalized attention in a safe environment. I’ll baby your babies while you’re away! Find Kelley Doggy Daycare on Facebook!

I had a medical emergency and needed to board my dog immediately. Trying to get this done from a…read morehospital bed was overwhelming. Fortunately an acquaintance uses Happy Camper for her dogs and highly recommended them. After calls to other places and to Happy Camper it was clear Happy Camper would be the best place for my 15-year-old baby girl. That all the forms and sending documents could be done electronically was beyond fantastic. My Couscous came home, happy, healthy, and relaxed -- and maybe a little disappointed she wasn't still there. I recently had to go back into the hospital so again needed to board Couscous again with no planning time. Happy Camper welcomed her. I think the best thing a dog parent can hear about a place is what their dog says: As Couscous realized where she was going, she got excited and wagged all her rear body parts in excitement.

Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

Everett started grooming Pippi when we lived in Bon Air, and now comes out Manakin-Sabot where we…read moremoved. Pippi loves it when Everett visits, and so do we! We call him the Dog Whisperer.

From the owner: Lakeside Pet Care and Training provides professional pet care services and expert training to…read moretransform your furry friends into confident, well-adjusted companions. We believe that every pet has the potential to be a stellar citizen, and are here to guide any pet-parent duos on their journey.

Bethany was amazing! This was Leo first time boarding overnight and he did great! Bethany sent me…read morepics of my pup and kept me updated on his progress.

From the owner: We are a local family owned and running small business! We offer boarding, daycare, grooming, basic…read morecommand training! What makes us unique is the amazing family loving atmosphere with huge fields to run so your dog can play, explore and exercise! We also are AKC BRED with HEART breeders offering 1-2 litters of our beloved, health , genetic, OFA Hips, Elbows , eyes and so much more! Reach out to us today to see how we can meet your and your pups needs!

Really disappointing experience at Pet Paradise in Chesterfield…read more We brought our beagle in for the first time, and he normally LOVES other dogs. He is typically very social, excited, and happy around other dogs and is not normally a nervous or fearful dog at all. We had all of his paperwork ready and were excited for him to try the facility. From the moment we walked in, though, the whole process seemed to make him increasingly anxious. No one acknowledged us when we arrived. I actually ran into a friend who was dropping off her dog, and she introduced me to the staff and even mentioned that I was a friend of theirs. Still, we barely got a hello. Meanwhile, dogs were coming in and being helped while we continued to sit there. Several dogs were barking and carrying on around our dog, and the longer we waited, the more nervous he became. What bothered me was watching a dog who normally gets excited about seeing other dogs become visibly scared simply from sitting in that environment waiting to be helped. By the time someone finally checked us in, he was already extremely nervous. There was also almost no explanation of what was going to happen. I had to ask all of the questions. Their website talks about tours for new guests, but we were never offered a tour. No one walked us through the facility, explained the process, told us how they introduce a new dog to the group, or really gave us any idea what to expect. It was basically, "We'll take him back." About 15 minutes later, they called my wife and told us to come pick him up because he was extremely scared. That was especially frustrating because he wasn't scared when we brought him there. He became scared during the process of waiting, being surrounded by barking dogs, and then being taken into an unfamiliar environment without, from our perspective, much effort being made to help him become comfortable. What bothered me most was the complete lack of effort or explanation afterward. No one explained what they tried, how they introduced him, whether they gave him time to settle down, or what specifically happened once he went back. There was no conversation about trying a quieter introduction or another approach. It felt like they simply took an already-nervous dog into the back, decided very quickly that he was scared, and called us to come get him. The whole experience felt chaotic and impersonal. There was loud music playing when we walked in, lots of barking and commotion, and nothing about the experience made me feel like the priority was making a first-time dog comfortable. The loud, upbeat atmosphere may be designed to look fun to people, but I'm not sure how much it helps a nervous dog who is already overstimulated. We also didn't see any of the fun atmosphere we expected based on the advertising -- no tour, no explanation of the pool or activities, and no real attempt to make us or our dog comfortable. I completely understand that not every dog is going to be a good fit for daycare. But when a dog who normally loves other dogs arrives happy and ends up extremely scared before he has even really had a chance to settle in, I think the way the introduction was handled deserves some scrutiny. Based on our experience, I would not recommend Pet Paradise Chesterfield, particularly for someone bringing their dog there for the first time.

Zeke LOVES going to Pet Paradise Chesterfield! He has lots of friends there - human and canine…read moreand is made to feel so special. I am at ease knowing that he is safe and will have so much fun. Bonus - he sleeps like a baby afterward. - Michelle B.

NEVER!!! Both cats needed the vet afterwards!!!!!! Horrible terrible stressful place with no…read moreunderstanding of CATS. Sit! Stay away!

The staff is absolutely 100% friendly, knowledgeable, and helpful. However, I was so displeased…read morewith my dog's training experience that I requested a refund. The refund was given with no hassle. No apologies or discussion was offered. That struck me as odd; as if there was unspoken guilt. Is there accountability? Genuine remorse? The only staff that did respond was from Michael Hughes, the Head of the Pack. The response he sent was genuine and professional. What happened was my dog attended a free day care (coupon from orientation) and did not make it to the end of the day. She acted out towards the other dogs. I was told to come back in six (6) mos. with no further guidance. When I asked if they (trainers) could help socialize her I was told, "yes." I was reluctant to pay as I don't have that kind of money; however, I was told they (trainers) would socialize her so that day care would become a regular thing for my dog. I was very explicit about what I wanted (socialization) and did not want out of the training. I stressed multiple times, even throughout the week of training, that my dog is NOT to learn commands such as, "sit," and other commands that are not useful for this scenario. Besides, I was already training her myself. I dropped my dog off Monday morning and I reiterated very clearly what I was expecting and desiring; repeating what I precisely did NOT want her to learn. I picked her up Monday after school and asked about her progress. I was told I would not get a progress report until Friday AFTER she had completed school. I did not like that. This way my money, my dog, my concern. So, come Friday, the trainer showed us what they taught our dogs. I was furious when I saw that they had taught my dog, "Sit," "Climb," and, "Heel." These were the behaviors I explicitly did NOT pay for. I was supposed to get a dog that was now socialized with other dogs to return for day care. I was in tears when I got home. I felt swindled and they failed my dog. Now I'm back to square one. Additionally, my dog did not retain her training other than heel, but even that took effort. I was so frustrated at having to train her myself for what they got paid to do. Lastly, my dog has a very bad reaction to loud noises. This was also communicated, but they placed her in the kennel were it was extremely noisy. I did not know this until a staff told me at the end of the day on Monday, that my dog does not do well with loud noises. Yes, I know! That is why I communicated that. Nothing was done about that either. I was offered to pay a daily rent if I wanted my dog in a quieter area. Their five (5) core values are: *Compawssion: Delivering genuine, caring, and thoughtful service. *Pack Spirit: Fostering teamwork and collaboration for collective success. *Furrmazing: Approaching every task with enthusiasm. *Purrrsuing Learning: Committing to continuous improvement and sharing knowledge. *Best Paw Forward: Operating with integrity by doing the right thing I don't know what has happened to this resort as my parents used them consistently with our dog and cat whenever we went on vacation. Never one single issue. I decided to read former and current employee reviews on Glassdoor. That resonated. On a different note, the pet areas reeked! Particularly the kennels.

I have Australian Cattle Dogs. They are not easy. But A Stay in the Country are great with them…read more They know my dogs personalities now which makes me happy. I feel very confident my babies will be well cared for. I just love this place.

While I did not have a bad impression of the facility it was without a trainer at this time, my…read morewhole reason for looking. I also did not realize how indoctrinated places like this are with requiring vaccination of your pet for attendance. And then continual repeat vaccination for certain things. With all that has been unearthed about the contents of the vaccines and the side effects you would think there would be some flexibility or exemption for the owner's beliefs. This facility is not the only one I looked at and this requirement was standard in the others as well. I chose an individual pet sitter instead.

PETS at PLAY sincerely deserves five stars more than any business I've ever hired. I have two cats…read moreand when I go on short trips out of town, I schedule in-home visits for the days I'm gone. I've been using them for over a year now, and PETS at PLAY goes ABOVE and BEYOND anything I could've expected. (Note- they only provide in-home visits for the Church Hill neighborhood). They're always there for me when I need them. They just really have incredible customer service. They've been able to do same day visits for me when I've been worried about my cats but am unable to leave work, and email or call me to let me know everything is okay. On a couple of occasions the key I left in the lockbox was faulty (have since gotten rid of this key lol) and one time I even FORGOT to leave the key but was hours away. But on these occasions they didn't just say, "Oh well, not our fault" and leave - they went to my landlord to ask to be let in so my fur babies didn't have to go without food, a litter box change, and TLC. They send an email and pictures from the visit every time they come. They let me know how the babies are doing while I'm away. And the best part is my kitties don't have to be kenneled and put in a cramped up crate in a new, scary place while I'm gone. They get to stay in the comfort of their home and get visited by familiar, loving faces. I really do feel like PETS at PLAY truly enjoys seeing my cats. From the pictures it looks like my cats enjoy them, too. I really just couldn't be happier with this business. They've saved me and been there for me so many times and are such a huge convenience and frankly necessity in my life... that if I ever considered moving, I would specifically be sure to not move out of their service area. I don't know what I'd do without them.

I have to comment on mouthy - and dogs who do not like to play with other dogs- the reason a open…read moredaycare has to use the same protocol for different breeds behaviors is to avoid a dog fight- also if your dog "catches " a cold- etc while at any facility- it is exactly like children at a school- lice, colds,flu- etc your dog - your responsibility- if you feel like it is not - you should keep your dog at home.