They just charge me $150 for two cat baths with a nail trim! I've never paid so much in my life! My…read moretwo dogs are $80 for the same thing! All the previous places I've brought my cats have been the same price as my dogs. They also did a flea and tick treatment, WITHOUT our permission, and then charged us $30 for that!!! I'll spend my hard earned money somewhere else.

Great communication. Text right away when my dog was ready at the expected time! Went with the look…read moreI asked for. Pup seemed happy and not stressed.

Called and told them my little guy was not easy to groom, and I gave him tranquilizer pills and a…read moremuzzle.the accepted him, so I thought they were experienced with hard to groom dogs. When I went to pick him up they had not done his face or head, and refused to. Poor little guy has hair hanging over his eyes and they wouldn't just snip it off. He has multiple cuts on his body from what I assume is an inexperienced groomer, shaved down to the skin, he is a mess with a furry head. They were rude and charged me $69 and yelled at me. Zero stars for them! I might say that Heavenly clips turned out to be Hellish clips

The groomers were fruendly ,patient and helpful! Cant wait for my next appointment in addition to…read morethe receptionist

DogServices (the Thalboro location) showed me a level of kindness I will never forget. When I was…read morediagnosed with breast cancer and going through treatment, I was worried about how I would manage everything since I live alone, including caring for my dog, Franklin. The team stepped in to help make sure he could still get to daycare by arranging pickups and drop-offs. But what meant even more was their compassion. They checked in on me and even offered help with things that had nothing to do with daycare -- simply because they cared. They even sent Franklin home with a complimentary bath and made sure he got plenty of love and snuggles while he was there. Franklin absolutely loves going to daycare there, and I am deeply grateful for the support they showed during one of the hardest times in my life. If you are looking for a place that truly loves animals *and* the people who love them, this is it.

I used to take my dog to the small dog location of Dog Services for grooming, but the last time I…read morehad her groomed there, but when I got her home I noticed that she was bleeding. I called immediately and spoke with the manager, and she acted like it was no big deal. The straw that broke the camel's back was that the manager actually blamed my dog for the "accident." I understand that accidents happen, but my main issue was that they knew what had happened and didn't even bother to tell me about it. Additionally, the place reeked of urine, which made me feel like the place was extremely unsanitary! If you are looking for a place to have your dog groomed, I recommend Holiday Barn. The staff there is extremely friendly, they do excellent work, and the place was spotless. I also boarded my dogs there, and if you pay a little extra your dog is kept in it's own room with a television turned to Animal Planet, which was important to me because I hated the idea of my dogs being kept in a cage.

I had a medical emergency and needed to board my dog immediately. Trying to get this done from a…read morehospital bed was overwhelming. Fortunately an acquaintance uses Happy Camper for her dogs and highly recommended them. After calls to other places and to Happy Camper it was clear Happy Camper would be the best place for my 15-year-old baby girl. That all the forms and sending documents could be done electronically was beyond fantastic. My Couscous came home, happy, healthy, and relaxed -- and maybe a little disappointed she wasn't still there. I recently had to go back into the hospital so again needed to board Couscous again with no planning time. Happy Camper welcomed her. I think the best thing a dog parent can hear about a place is what their dog says: As Couscous realized where she was going, she got excited and wagged all her rear body parts in excitement.

Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

Best kept secret in Old Mechanicsville, Absolutely LOVE Fuzz & Suddz. This is my first dog and he…read moreis the cutest Teddy bear! I tried a couple of grooming places before and I was not thrilled, but you can tell the difference when you happen onto the exact right place. Henry is always happy to go to the groomer, I book my appointments for the whole year in January (I book Jan the 1st week of Dec). One thing that I do think helped is on the advice when I purchased Henry was from the get go to take him in the bathroom every time I showered and used the hair dryer. The staff has even commented to me what a great boy he is when they are grooming him. He truly has been so much fun and I can say enough about the staff at Fuzz & Suddz they keep Henry always looking his best!

Great Place! Great People! Great Job! I have no complaints!…read moreHighly recommend them and they are very reasonably priced too. I met 2 people and both are friendly and courteous and sweet.

PETS at PLAY sincerely deserves five stars more than any business I've ever hired. I have two cats…read moreand when I go on short trips out of town, I schedule in-home visits for the days I'm gone. I've been using them for over a year now, and PETS at PLAY goes ABOVE and BEYOND anything I could've expected. (Note- they only provide in-home visits for the Church Hill neighborhood). They're always there for me when I need them. They just really have incredible customer service. They've been able to do same day visits for me when I've been worried about my cats but am unable to leave work, and email or call me to let me know everything is okay. On a couple of occasions the key I left in the lockbox was faulty (have since gotten rid of this key lol) and one time I even FORGOT to leave the key but was hours away. But on these occasions they didn't just say, "Oh well, not our fault" and leave - they went to my landlord to ask to be let in so my fur babies didn't have to go without food, a litter box change, and TLC. They send an email and pictures from the visit every time they come. They let me know how the babies are doing while I'm away. And the best part is my kitties don't have to be kenneled and put in a cramped up crate in a new, scary place while I'm gone. They get to stay in the comfort of their home and get visited by familiar, loving faces. I really do feel like PETS at PLAY truly enjoys seeing my cats. From the pictures it looks like my cats enjoy them, too. I really just couldn't be happier with this business. They've saved me and been there for me so many times and are such a huge convenience and frankly necessity in my life... that if I ever considered moving, I would specifically be sure to not move out of their service area. I don't know what I'd do without them.

I have to comment on mouthy - and dogs who do not like to play with other dogs- the reason a open…read moredaycare has to use the same protocol for different breeds behaviors is to avoid a dog fight- also if your dog "catches " a cold- etc while at any facility- it is exactly like children at a school- lice, colds,flu- etc your dog - your responsibility- if you feel like it is not - you should keep your dog at home.

On Wednesday, July 30, 2025, our sweet little girl, "Lola," a mini petti who was my joyous, happy…read moreGrand fur baby visiting for two weeks from Nashville, TN died. During her second week of vacation here in Virginia, my daughter scheduled two appointments for little Ms. Lola; one for a nail clipping and another for a bath and grooming. Lola went to C C Pet Spa on Monday, July 28, 2025 to have her nails clipped and on Wednesday, July 30, 2025 she returned for the bath and grooming. On Wednesday, about an hour after leaving her at C C Pet Spa we received a call from C C Pet Spa indicating that there was an emergency at the Pet Spa. I rushed to the Pet Spa and was informed that our Lola was currently at a Veterinary Hospital up the street and as I walked into the examination room at the Vet Hospital, Ms. C C, her Assistant, my heartbroken daughter were all present but Lola was not there but, in another room, and was deceased. We were in shock and our hearts were broken as Lola was just running around the house as happy as she could be just an hour before. We do not know what happened to Lola at C C Pet Spa and we may never know, but what we do know is that while we were at the Veterinary hospital, Ms. CC of CC Pet Spa stated to us that she would be paying for Lola's cremation expenses. We didn't ask her to, nor had we ever had a pet cremated, and we couldn't even grasp the loss at the time as our hearts were just shattered, as Lola is a Velcro puppy, a sole companion and a pampered and much-loved little girl. She gets groomed on a regular basis in TN and has never had an issue. Ms. C C informed the Veterinary Hospital multiple times that she would pay for the cremation expenses and the Hospital confirmed and reminded us several times that Ms. C C had indicated to them that she would be paying for the cremation expenses (just as she had stated to us). The arrangements were finalized on Thursday with the cremation vendor. The Veterinary Hospital stated to me that their calls to Ms. C C were not being answered nor their voice messages. On Friday, August 1, 2025 the Veterinary Hospital called and informed me that they were finally able to reach Ms. C C. She has now advised them that she will not be paying for the cremation expenses. This adds insult to injury as C C Pet Spa did not have the decency to inform us that they are defaulting on paying for the cremation expenses, which was proposed by Ms. C C of C C's Pet Spa. We are heartbroken by the sudden and unexpected, unexplained death of this six year old, vibrant and happy little girl and by the conduct of CC Pet Spa in taking our pet to a facility, agreeing to pay for the cremation expenses and then leaving it to that facility to contact us to let us know of their despicable behavior in not paying for the cremation expenses they agreed to. Their lack of empathy and concern towards the pet owners and the added expenses we incurred as we grieve the loss of little Lola is egregious. If I could write a negative -5 Stars I would. Thank you,

They did an incredible job with our one year old Bernedoodle! All the staff were so friendly and I…read morecan tell they took good care of our girl. Love that they let you choose your own shampoo before the appointment. We will be back!

Love Rebecca and her team. we have been a customer for 8 years and just love taking my Scotties…read moreTerriers here every two weeks for a bath and every other month for excellent grooming. Recently, Rebecca spotted a raised skin and she immediately advised me to get it checked my a vet. She saved my Scotties life! I highly recommend her to anyone. Thank you Rebecca and team!

I have been a customer for a decade now and love this place! My dogs seem to look forward to their…read more"spa day" as soon as they realize where we are. Rebecca and team are wonderful and I highly recommend them!