I LOVE this place. Mya is an excellent groomer and my dogs love her. She takes care of them like…read morethey are her dogs. First time they've been groomed and for their teeth brushed too! Just great vibes and excellent work!

I cannot say enough good things about this grooming spot. The facility is always extremely clean,…read moreparking around the location is easy, and every single experience I've had here has been wonderful. The staff, the groomers, and even the other customers are always friendly -- and it truly says a lot that all the pets who come here seem just as happy and well-mannered. The groomers here are contracted out, and the groomer I personally use is Mya -- and she is absolutely amazing. She is one of the only people I fully trust with my dogs. She is kind, patient, reasonably priced, flexible with scheduling, and genuinely cares about both the pets and their owners. I have two pit bulls, and anyone with this breed knows how difficult it can be to find a groomer who is both willing to take them -- let alone take both dogs on the same day. Mya not only accommodates both of my dogs together, but she also goes above and beyond to meet their individual needs. One of my dogs is not a fan of large crowds, and Mya is incredibly understanding and accommodating by scheduling us for the very first appointment of the day before anyone else arrives. That level of consideration means everything to me. What I also love is that while one of my dogs is being groomed, my other dog gets to play with Mya's little dog that she brings with her -- and they absolutely adore each other. It makes the entire experience feel calm, personal, and stress-free. One of my dogs is older, and I truly appreciate that one of the tubs has steps so he doesn't have to be lifted or jump in. That extra thoughtfulness makes a huge difference for senior pets. Another great perk is that they offer a self-wash option where you can bathe your dog yourself using their products or bring your own. It's such a convenient option to have. Overall, this grooming spot is welcoming, clean, inclusive, and filled with people who genuinely care about animals. If you're looking for a groomer who treats your pets with patience, respect, and love -- especially if you have larger breeds or dogs with special needs -- I cannot recommend Mya and this facility enough.

I'm so happy we found this saloon in our neighborhood. We couldn't be more happy with the way they…read morecared for our pup as he seemed really happy when we picked him up. I'm super picky about his grooming and had yet to find someone who wouldn't have him shaved bald when they got done with him. I'm so grateful to have seen his perfect cut when I picked him up. We'll definitely be loyal customers!

Really grateful I found Manchester Groom Saloon! Evelyn and her team are incredibly kind and…read moregenerous. They take their time and do a great job bathing and grooming. My dog would often come home anxious and with little cuts or razor burn when we went to other groomers, but that hasn't been the case at Manchester Groom Saloon. They really time their time and do amazing work. Thank you Manchester Groom Saloon for helping my best friend feel his best and for loving him so well!

Oliver can't wait for Melody to come for his "Spa Day". He loves her and he always looks so…read morehandsome when she is done. We have had Melody grooming Oliver for over 6 years, highly recommend her.

She is so sweet and takes her time with every dog!! She started grooming my dog when she was just a…read morepuppy and she made sure my dog had a good experience that way she's okay with getting groomed! I HIGHLY recommend!

SArah and her group are beyond great. They handle our tiny cat with breathing problems and our…read morelarge blind/deaf dog without any issue

We left two of our dogs at home for a little more than two weeks while we were out-of-town. These…read moreare both dogs who had never been boarded or left behind before. One is ten years old and the other a little more than 1 1/2 years old--and we were very concerned about their welfare without us around to take care of them. (Yes, they're both spoiled.) We decided that leaving them at home would be better than boarding them and contacted Sarah based upon the recommendation of our groomer. We could not have been more pleased with the result. Sarah had three young people who made four visits each day for the 2+ week period. They reliably showed up on time each day and fed, walked and played with the dogs during the visits. (It did take a couple of days before the dogs adjusted to the change in their routines but they generally did adjust--although one had eating issues but that was because he is a little neurotic and had nothing to do with the care provided. In fact, the sitters went out of their way to work with that particular dog to get him to eat.) We received detailed daily reports about each visit by email, with pictures. Most importantly, we were quickly contacted with any issues or questions that arose. We would absolutely use Sarah Sits again and highly recommend them to anyone who wishes to have pets cared for in their own environments.

My dog's favorite groomer -- and honestly, that's the only review that matters…read more When she used to go to Petsmart, she'd come home looking groomed but emotionally devastated. Like she just survived something. Now? My cockapoo comes home strutting. Tail high. Energy up. Acting like she just left a spa day with a motivational speech. She looks better and somehow happier than when I dropped her off. That's elite service. Great grooming, great vibes, and clearly a place that actually cares about your pup. Highly recommend.

Let me just say this: I can understand every review given so far…read more The 5 Star Reviews: I can understand having a great experience. If you have a dog, that is easy to cut, I have no doubt they will do a great job. The 1 Star Reviews: I can understand, having a bad experience, especially for smaller dogs that could be easily traumatized for lack of care. The staff is very young so I also understand lack of maturity in their responses. My 3 star review: The price, location, and friendliness of staff were all exceptional. The cut was better than a Petco/Petsmart haircut and way better priced, but the razor indentations, inconsistencies, and trimming most of his tail (when asked not to) marked this haircut down 2 stars. Overall, I wouldn't mark it down significantly. I believe they deserve a second chance because of the overall young age of the staff and their kindness.

I have to comment on mouthy - and dogs who do not like to play with other dogs- the reason a open…read moredaycare has to use the same protocol for different breeds behaviors is to avoid a dog fight- also if your dog "catches " a cold- etc while at any facility- it is exactly like children at a school- lice, colds,flu- etc your dog - your responsibility- if you feel like it is not - you should keep your dog at home.

We had been faithful Pets at Play customers for over 3 1/2 years, having taken our 4 year old since…read moreshe was a puppy, and our 6 month old for a solid year at least two days a week for each. Over that time, we've provided them thousands of dollars in revenue, I'd estimate somewhere around $8k-$9k between daycare, baths and occasional boarding. In March of 2019, we sent our older dog in for her regular daycare appointment and requested she get a bath and her nails trimmed. When we got her home, we noticed she was licking her paw quite a bit and saw one of her nails was badly damaged, split, and beginning to ooze pus. No one at Pets at Play called or told us her nail was damaged, even though they said her nails were cut. We emailed the owner with our concerns and received a call back from an employee - to this date, the owner has never contacted us about this incident. The employee specifically told me she was calling as to not cause any confusion, but they could not get their story straight. Personally, it sounds like they didn't want a paper trail of any potential responsibility. One person said the nails were cut, then the groomer said they did not need to be cut. If the nails got cut, why did no one tell us they damaged her nail? If they did not need to get cut, that obviously means you checked them all, right? And if you saw one was damaged, why were we never told? Whatever the case, our dog went to daycare just fine, but left with a badly damaged nail which required sedation and surgery the next day to the tune of $275 in vet bills. Whether or not our dog's nails were cut, Pets at Play was negligent at best, and deceptive at worst in trying to conceal or claim ignorance of her injury sustained while in their care. Finally, to add insult to injury, I went into their online system that weekend to cancel the next two daycare reservations (because our dog needed to be at home to recover from surgery), and they had deleted all of her reservations for the next year without telling us. I never said anything to them, so why would they delete our standing reservations? It doesn't seem like a good business practice to alienate loyal customers as we have been for years. The way Pets at Play treated our dog, my wife and me is no way to treat loyal customers. We always enjoyed taking our dogs to Pets at Play for daycare and boarding, but I no longer have any faith in how they treat us or our dogs. We have not returned, will not be returning, nor can we recommend their services.

I LOVE bringing my dog here. They are great with her and her anxiety. The staff are super friendly!…read moreThey always do such a great job with her and her haircut always looks amazing after! They are the only people I trust with my dog. They make it super easy to make appointments and last minute accommodations. The only thing is that she is ALWAYS the last dog to get cut. It doesn't matter what time I drop her off at. If I drop her off right at 7 she is still there until 4:30. This makes her anxiety 10x worse because she is away from me ALL day. It is inconvenient for me because I can't just run some errands and pick her back up a few hours later. I live too far to just pick her up that late because it is a weird time frame. It is supposed to be a first come first serve basis but it doesn't seem like that to me. Overall I love Ridge Dog Shop and will continue to come here! Timing is just inconvenient.

Honestly, I feel like a failure…read more To my Yelp peeps who have supported me as an elite, I promise to make y'all proud. This groomer, Ridge Dog shop, is AMAZING. Here is why: Yes. With the right tenderness and attention to detail, any one can do a great job. Some can do a great job quickly without sacrificing quality. Ridge Dog Shop does all of dat. Without much effort. Both times I brought my dog there, I called last minute. Now, I have a pug, so he's more manageable but still. The only reason I am not a regular is because they are farther away from where I live. Yet, I'm certain I'll be back again. You should go too. Also, tell them Lil Wayne the Pug English sent you.