My dog loves this place! He's starts crying when we get close. He can't wait to get out and go…read moreplay with the other doggies. The owners are wonderful, kind and very caring people. They want the best for your pet and treat them as if they were theirs.

Absolutely LOVE this place!! They take amazing care of our dog and he's always so excited when we…read morepull up so I know he loves it as much as we do!! They made special notes in his file, like how he gets anxious in thunderstorms, so they could take special care with his unique personality. When our trip was unexpectedly extended an extra day, they were more than accommodating. They truly went above and beyond to make sure he had everything he needed for the extra day. When our pup was too stubborn to get in the car, they gave me a hand and helped lift him safely into the back of my Jeep for the ride home. Couldn't speak more highly of this amazing place!!

Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

I used Happy Camper for several years and my pup always seemed very happy to go. One day last year…read morewhen I picked him up he was limping. I figured he'd just played too hard. That was a $700 sprain, after x rays and treatment. But recently I took him in for a few hours while I had some workmen at my house. When I picked him up he was wet. The owner was there and I mentioned how wet he was. He just blew me off and didn't give me much of a reason why the dog was so wet. Once I got him home I noticed that he had two spots on his head that were bleeding. This was on a Friday. I treated him and watched him over the weekend. He had a lot of mucus from his right eye. Got him into the vet on Monday. Treated with antibiotics. At this point I went to Happy Camper and asked what the hell happened. The owner told me that my dog was bleeding from his tongue! And the reason he was so wet was because they had to wash all the blood off. I was furious. Why hadn't they told me he was bleeding from his tongue? I got the run around from the owner and no real answers. He asked if "some free daycare would help". No. The truth would help. Telling me that my dog was bleeding at the time would have helped. My dog wasn't getting better and his nostril was full of dry boogers. Took him back to the Vet and he was diagnosed with neurogenic "dry eye", meaning that a superficial nerve above his eye was damaged and right eye and nostril won't produce lubrication EVER again. He will be on 2 kinds of eye drops daily for the rest of his life. Greatly increased risk of corneal abrasions. I suspect that my 25 pound dog was attacked by a bigger dog. I trusted Happy Camper to take care of my baby, but instead he was put in a situation where a bigger dog was able to attack him. I was not told about any of it, which means either no one was watching or they saw and didn't want to admit fault. I am furious. I do not recommend Happy Camper to anyone. They broke my trust and now my sweet little boy has a life long condition. The medications are $100 a month and he hates getting eye drops, which I have to give him twice a day. I will never take him back to Happy Camper.

Such a sweet woman that runs this little business. Cats, dogs, bunnies.... She can do it all! And…read moreher prices are not insane at all, she often runs specials so if you sign up for her emails, you'll catch a glimpse of what she's offering here and there.

Cyndi was great with my 3 dogs while I was out of the country for a week. She sent videos and…read morepictures so I could rest at ease.

We had a wonderful experience boarding our puppy for a last minute trip. The owners were fast to…read moreresponse and willing to do a meet and greet that same day even though it was last minute. They sent messages and pictures of our puppy so we were informed and at ease. Our puppy was happy when we went to pick her up and they stated that she was playful and happy during the stay, which I fully believe. We will definitely be using them again!

From the owner: We provide boarding services for small breed dogs 20 lbs and under. Located in a residence with a…read morelarge, fenced in yard and three mini dachshunds. Your pup becomes a member of our family while they stay with us! With a maximum of 6 dogs (including my 3) at any time, your dog will receive personalized attention in a safe environment. I’ll baby your babies while you’re away!

While I did not have a bad impression of the facility it was without a trainer at this time, my…read morewhole reason for looking. I also did not realize how indoctrinated places like this are with requiring vaccination of your pet for attendance. And then continual repeat vaccination for certain things. With all that has been unearthed about the contents of the vaccines and the side effects you would think there would be some flexibility or exemption for the owner's beliefs. This facility is not the only one I looked at and this requirement was standard in the others as well. I chose an individual pet sitter instead.

We recently visited the kennel in May of 2024 and was impressed with the layout, and running space…read morefor dogs. We planned on a 4 hours dog assessment for future daycare and boarding but was turned away because they required annual dog flu shots. The initial flu shots are spaced at 2-4 weeks. We did not know if this requirement until the day of dog assessment day. Therefore, off to the vet to get additional shots before my dog can stay. Disappointed!

Everett started grooming Pippi when we lived in Bon Air, and now comes out Manakin-Sabot where we…read moremoved. Pippi loves it when Everett visits, and so do we! We call him the Dog Whisperer.

From the owner: Lakeside Pet Care and Training provides professional pet care services and expert training to…read moretransform your furry friends into confident, well-adjusted companions. We believe that every pet has the potential to be a stellar citizen, and are here to guide any pet-parent duos on their journey.

I used the sitter at Cool Dogs for years before we moved to a different place. My cat sitter became…read morelike a friend and cared so deeply for my cats. Highly recommend this local business to anyone.

We've used Cool Dogs for over 10 years for in-home petsitting. Elyse is conscientious and very…read moreprofessional, leaving notes with each visit, sending photos to let us know all is well, and asking questions about anything that may come up while we're away. Best of all, all of our dogs (past and present) and cats LOVE her!!

DogServices (the Thalboro location) showed me a level of kindness I will never forget. When I was…read morediagnosed with breast cancer and going through treatment, I was worried about how I would manage everything since I live alone, including caring for my dog, Franklin. The team stepped in to help make sure he could still get to daycare by arranging pickups and drop-offs. But what meant even more was their compassion. They checked in on me and even offered help with things that had nothing to do with daycare -- simply because they cared. They even sent Franklin home with a complimentary bath and made sure he got plenty of love and snuggles while he was there. Franklin absolutely loves going to daycare there, and I am deeply grateful for the support they showed during one of the hardest times in my life. If you are looking for a place that truly loves animals *and* the people who love them, this is it.

I used to take my dog to the small dog location of Dog Services for grooming, but the last time I…read morehad her groomed there, but when I got her home I noticed that she was bleeding. I called immediately and spoke with the manager, and she acted like it was no big deal. The straw that broke the camel's back was that the manager actually blamed my dog for the "accident." I understand that accidents happen, but my main issue was that they knew what had happened and didn't even bother to tell me about it. Additionally, the place reeked of urine, which made me feel like the place was extremely unsanitary! If you are looking for a place to have your dog groomed, I recommend Holiday Barn. The staff there is extremely friendly, they do excellent work, and the place was spotless. I also boarded my dogs there, and if you pay a little extra your dog is kept in it's own room with a television turned to Animal Planet, which was important to me because I hated the idea of my dogs being kept in a cage.

If you love your pet please don't take the risk of going here. Several other GREAT places within 5…read moremiles. This place is extremely dirty including mold. These dogs are neglected stuck in crates without water. The dogs sit in feces and urine. Vaccinations are NOT required to be updated. Many dogs are coughing and showing respiratory illness. The clients are NOT made aware. Outside time is limited in tiny unsupervised yards. The owner is NOT honest or transparent to the clients. Just an honest review from a dog lover. There are plenty reviews just like this,you don't have to look hard.

If you love your pet DO NOT BRING THEM HERE! She will let your dog sit in feces/urine and only give…read moredogs water when they are outside in group (which has caused many fights here.) The "enrichment" time she claims the dogs receive is actually 10 minutes or less for each rotation. "Enrichment" being movie time, story time or having the dogs participate in limbo. She does not check or care if your pet is ill or up to date on vaccines. She will let dogs with expired vaccines continue to come in. Vaccines including rabies, distemper, parvo, and boardetella. Dogs are always sneezing and coughing and ALWAYS in very small dirty kennels. The kennels do not always get cleaned daily (which leads to the spreading of infectious diseases) and they clean the kennels by spraying with disinfectant and water then vacuuming up all of the water. They do not scrub the kennels so there is still caked on dirt/waste in every single kennel. When they do get let outside they are not always being watched regardless of what she says. She is a liar and a manipulater. She is in this field for the money and will create every excuse possible to make sure her business stays running. She is rarely even there and when she is all she does is pretend to know all the dogs that come here daily all week long!! The employees sit inside while the dogs are outside in the FREEZING cold with no shelter. Dogs have died from escaping or being choked to death by tight slip leads and the employees responsible for this still ACTIVELY WORK THERE TODAY. She will let your dogs play in group with injures and not inform you until you pick your dog up and see it for yourself. These poor animals do not deserve this treatment. If you board here please reconsider. The staff is not being paid what they are promised and fights happen all the time. All of the vents and drains are covered in mold. (Call and schedule a free tour to see for yourself) If the staff is outside with the dogs they are not aloud to kneel or sit down and pet them because it could cause fights (resource gaurding). I have worked at many kennels professionally for 3 years and this is not the way to run any facility. Your pets deserve love and basic care with transparency to the owners, not lying and cheating you out of your money. YOU ARE NOT GETTING WHAT YOU PAY FOR. I'm not reviewing out of hate but out of safety and love for these poor dogs. This is ABUSE. I'm not sure what more I can do or who to call. There are plenty of other reviews like mine right here, on yelp, facebook and on indeed. If you would like other suggestions there are plenty more loving and professional dog boarding and daycare facilities in RVA. If you don't believe me go take a tour of the whole facility, look at the ceiling vents, go in the kennel room you will see. They don't get water. How is that ok for weeks on end? If your dog is boarding they are only letting them out for water 4 times a day. If they are in daycare they only get water twice a day. If your dog is sick she won't tell you. She will make up excuses and tell you not to bring them to the vet?? 3 employees have quit in the past 24 hours bceuase of poor management, lack of communication, and mistreatment. I have already contacted the better business bureau and other resources for further investigation. If you have any information or other experiences please comment to help save these poor pups. GOD BLESS

Karen went above and beyond when taking care of my cats while I was on a weekend trip. She even…read morecleaned their bowls and plates. She sent pictures to keep me updated. I felt really comfortable with her and so did my kitties (and usually one of them is not so happy with people he doesn't know, but he loved Karen!) I'm so glad I've found her!

Karen really gives you the sense that not only does she love her job (who wouldn't love being able…read moreto play with dogs all day) but she genuinely cares about the dogs she walks and cares for. She helped my wife and I out with a very difficult situation where I was out every weekday for two months before we moved out of the Richmond area. It was very evident that our dog's attitude and demeanor improved whenever Karen walked her. Taking a photo of our dog each day was a big plus especially since I was away during the week. It brought me a lot of happiness to know my girl was content without me there. It's a shame we no longer live in the area but I can't recommend Karen enough to RVA folks who live within her service area.