Cancel

    Open app

    Search

    Toby Town RVA

    5.0 (11 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Toby Town RVA

    Pet boarding

    Toby Town RVA Photos

    You might also consider

    Recommended Reviews - Toby Town RVA

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Courtney G.

    Cannot recommend enough! We started taking our Cavalier King Charles puppy right when he completed his shots, he was very tiny and fragile! As first time puppy parents, we were very nervous dropping off a 9 lb little baby but Gloria and the rest of the team gave us an amazing tour and our puppy, Teddy, absolutely LOVES going. The pictures they post at the end of each day are fun, but the cleanliness of the facility and the attentive staff is what makes it stand apart! We tried other RVA facilities but none were as clean, organized, and professional. The staff is friendly, knows each dog & their mannerism, and always reaches out if needed (vs waiting to let us know something until end of the day). We feel so safe bringing Teddy to spend the day in their care, and appreciate their incredible customer service that always goes above and beyond. We feel so lucky to have found such a clean facility and kind, caring staff to watch Teddy!

    See all

    10 months ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nia H.
    82
    5
    0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Sydney P.
    184
    27
    2

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam W.
    0
    21
    0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Toby Town RVA

    Review Highlights - Toby Town RVA

    The minute you walk into Toby Town, you just know the owner, Gloria, and her staff love dogs.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Boarding 432 times last month within 15 miles of this business.

    Verify this business

    Happy Camper Pet Lodge - A photo of Ralphie and Penny that happy camper sent me of them! Made my work day 100 times better!

    Happy Camper Pet Lodge

    (31 reviews)

    Dog was bleeding on her ear and it looked like a puncture all they did was wash it off and shrug it…read moreoff saying that's all they could do. Would not recommend.

    I used Happy Camper for several years and my pup always seemed very happy to go. One day last year…read morewhen I picked him up he was limping. I figured he'd just played too hard. That was a $700 sprain, after x rays and treatment. But recently I took him in for a few hours while I had some workmen at my house. When I picked him up he was wet. The owner was there and I mentioned how wet he was. He just blew me off and didn't give me much of a reason why the dog was so wet. Once I got him home I noticed that he had two spots on his head that were bleeding. This was on a Friday. I treated him and watched him over the weekend. He had a lot of mucus from his right eye. Got him into the vet on Monday. Treated with antibiotics. At this point I went to Happy Camper and asked what the hell happened. The owner told me that my dog was bleeding from his tongue! And the reason he was so wet was because they had to wash all the blood off. I was furious. Why hadn't they told me he was bleeding from his tongue? I got the run around from the owner and no real answers. He asked if "some free daycare would help". No. The truth would help. Telling me that my dog was bleeding at the time would have helped. My dog wasn't getting better and his nostril was full of dry boogers. Took him back to the Vet and he was diagnosed with neurogenic "dry eye", meaning that a superficial nerve above his eye was damaged and right eye and nostril won't produce lubrication EVER again. He will be on 2 kinds of eye drops daily for the rest of his life. Greatly increased risk of corneal abrasions. I suspect that my 25 pound dog was attacked by a bigger dog. I trusted Happy Camper to take care of my baby, but instead he was put in a situation where a bigger dog was able to attack him. I was not told about any of it, which means either no one was watching or they saw and didn't want to admit fault. I am furious. I do not recommend Happy Camper to anyone. They broke my trust and now my sweet little boy has a life long condition. The medications are $100 a month and he hates getting eye drops, which I have to give him twice a day. I will never take him back to Happy Camper.

    DogServices

    DogServices

    (16 reviews)

    DogServices (the Thalboro location) showed me a level of kindness I will never forget. When I was…read morediagnosed with breast cancer and going through treatment, I was worried about how I would manage everything since I live alone, including caring for my dog, Franklin. The team stepped in to help make sure he could still get to daycare by arranging pickups and drop-offs. But what meant even more was their compassion. They checked in on me and even offered help with things that had nothing to do with daycare -- simply because they cared. They even sent Franklin home with a complimentary bath and made sure he got plenty of love and snuggles while he was there. Franklin absolutely loves going to daycare there, and I am deeply grateful for the support they showed during one of the hardest times in my life. If you are looking for a place that truly loves animals *and* the people who love them, this is it.

    I used to take my dog to the small dog location of Dog Services for grooming, but the last time I…read morehad her groomed there, but when I got her home I noticed that she was bleeding. I called immediately and spoke with the manager, and she acted like it was no big deal. The straw that broke the camel's back was that the manager actually blamed my dog for the "accident." I understand that accidents happen, but my main issue was that they knew what had happened and didn't even bother to tell me about it. Additionally, the place reeked of urine, which made me feel like the place was extremely unsanitary! If you are looking for a place to have your dog groomed, I recommend Holiday Barn. The staff there is extremely friendly, they do excellent work, and the place was spotless. I also boarded my dogs there, and if you pay a little extra your dog is kept in it's own room with a television turned to Animal Planet, which was important to me because I hated the idea of my dogs being kept in a cage.

    Impawsible Pups

    Impawsible Pups

    (15 reviews)

    If you love your pet please don't take the risk of going here. Several other GREAT places within 5…read moremiles. This place is extremely dirty including mold. These dogs are neglected stuck in crates without water. The dogs sit in feces and urine. Vaccinations are NOT required to be updated. Many dogs are coughing and showing respiratory illness. The clients are NOT made aware. Outside time is limited in tiny unsupervised yards. The owner is NOT honest or transparent to the clients. Just an honest review from a dog lover. There are plenty reviews just like this,you don't have to look hard.

    If you love your pet DO NOT BRING THEM HERE! She will let your dog sit in feces/urine and only give…read moredogs water when they are outside in group (which has caused many fights here.) The "enrichment" time she claims the dogs receive is actually 10 minutes or less for each rotation. "Enrichment" being movie time, story time or having the dogs participate in limbo. She does not check or care if your pet is ill or up to date on vaccines. She will let dogs with expired vaccines continue to come in. Vaccines including rabies, distemper, parvo, and boardetella. Dogs are always sneezing and coughing and ALWAYS in very small dirty kennels. The kennels do not always get cleaned daily (which leads to the spreading of infectious diseases) and they clean the kennels by spraying with disinfectant and water then vacuuming up all of the water. They do not scrub the kennels so there is still caked on dirt/waste in every single kennel. When they do get let outside they are not always being watched regardless of what she says. She is a liar and a manipulater. She is in this field for the money and will create every excuse possible to make sure her business stays running. She is rarely even there and when she is all she does is pretend to know all the dogs that come here daily all week long!! The employees sit inside while the dogs are outside in the FREEZING cold with no shelter. Dogs have died from escaping or being choked to death by tight slip leads and the employees responsible for this still ACTIVELY WORK THERE TODAY. She will let your dogs play in group with injures and not inform you until you pick your dog up and see it for yourself. These poor animals do not deserve this treatment. If you board here please reconsider. The staff is not being paid what they are promised and fights happen all the time. All of the vents and drains are covered in mold. (Call and schedule a free tour to see for yourself) If the staff is outside with the dogs they are not aloud to kneel or sit down and pet them because it could cause fights (resource gaurding). I have worked at many kennels professionally for 3 years and this is not the way to run any facility. Your pets deserve love and basic care with transparency to the owners, not lying and cheating you out of your money. YOU ARE NOT GETTING WHAT YOU PAY FOR. I'm not reviewing out of hate but out of safety and love for these poor dogs. This is ABUSE. I'm not sure what more I can do or who to call. There are plenty of other reviews like mine right here, on yelp, facebook and on indeed. If you would like other suggestions there are plenty more loving and professional dog boarding and daycare facilities in RVA. If you don't believe me go take a tour of the whole facility, look at the ceiling vents, go in the kennel room you will see. They don't get water. How is that ok for weeks on end? If your dog is boarding they are only letting them out for water 4 times a day. If they are in daycare they only get water twice a day. If your dog is sick she won't tell you. She will make up excuses and tell you not to bring them to the vet?? 3 employees have quit in the past 24 hours bceuase of poor management, lack of communication, and mistreatment. I have already contacted the better business bureau and other resources for further investigation. If you have any information or other experiences please comment to help save these poor pups. GOD BLESS

    Toby Town RVA - petboarding - Updated May 2026

    Loading...
    Loading...
    Loading...