The most aggravating thing about this shop is the fact that I tried to go there three times. The…read moresign said open and the lights were on but there was no one to be found inside. Finally the fourth time around I was able to get ice cream and it tasted just like it came out of a gallon container from the supermarket. Nothing like gelato at all.

We were excited to get gelato along the canal. First red flag, no tastes. Hmmm, why? Well, we got…read moretwo cups with two flavors each. None of the flavors were very good. The coconut has almost zero coconut flavor. The chocolate was very muted. The BlackBerry had the best flavor, but even that was not strong. And the lemon was just ok. I like my lemon to make my lips pucker! Should have ridden to the Pittsford dairy, in fact, we are headed there now...

I wanted a sweet treat while out and about with a friend of mine and we ended up here this evening…read more I must say I'm licking myself for not taking pictures of the display full of Italian cookies! My friend and I both got a small cup of gelato. I sampled the cookie butter flavor and it was amazing! I opted for two flavors in my bowl so I ended up with cookie butter and cake batter and it was soooo good! I was surprised they had been open for 16 years when I inquired. Before leaving I decided I could get a few cookies to go to bring home for my parents. The woman who served us was very personable and i learned she loved in Rocky Mount NC for 18 years! We bonded over the fact there is no good, authentic Italian food in the south. It was a cute atmosphere with amazing prices! I was sooo surprised to learn that they had a full menu bc the dessert displays were exceptional! Thanks for an awesome experience!

Lots of good stuff such as cookies, gelato, sandwiches and soups…read more Lots of tables inside and outside

Great location for a sweet treat. It was very quiet when we visited and we received quick service…read more The flavor selection was good and the employee explained flavors vary from day to day. You can sit indoors or outdoors, as they have picnic tables available. They also have fun lawn games outside to partake in. We ordered smalls and they were huge! Paid around 25 dollars for 5 smalls. They do offer a kid size which will be my choice next time as the lemon, while delicious was very sweet.

Amazing place to get frozen Italian ice! Thank you to Jenn the Manager, for donating to Brighton HS…read moreSenior Class of 2026! We had a blast eating Rita's tonight at Senior BASH!

Excellent spot right on the canal, perfect for a nice stroll after. There's several options and I…read morelove that a small comes with two flavors. I had the triple chocolate and cookies and cream which tasted as advertised. The only downside is they don't offer samples

I've stopped at this place twice since the summer has started, and I really like it! Both times, I…read moreordered a child sized dish of lemon and mango gelato, and it's so, so good. Honestly, it's my personal favorite summer treat that I've had in Rochester so far. It's located right in the heart of the Pittsford Canal, so it's the perfect spot if you need a quick refreshment. They have a solid assortment of gelato flavors, bottled drinks, and caffeinated beverages... and they also sell "duck food" to feed the ducks on the canal for $1... which is just plain cute. I'm giving it 4 stars instead of 5 because the ambiance is nothing to write home about. Overall, it's a super cute little spot and worth checking out if you're taking a walk on the canal.

Hedonist Artisan Ice Cream is right next door to their chocolate shop, and their homemade ice cream…read morehas the same high quality. My husband's salted caramel was rich and creamy. My raspberry lemon sorbet had just the right amount of sweetness. Very refreshing and a great palate cleanser after dinner. The shop is small with only one table so keep that in mind. Service is excellent.

Omg Hedonist rocks! I loved the dairy free chocolate and candy cane flavors together. The sweet…read morepotato marshmallow was so unbelievably true to those flavors that we bought a pint to take home. It went great with leftover Thanksgiving pie. The prices were reasonable and the shop was cute! Highly recommend.

My friends and I love Moonlight Creamery. My favorite flavor is the A Piece of Cake. It is…read moreabsolutely delicious. The workers are always friendly when I come in too. The shop itself is moderate sized with some seating inside. Its location is great to walk around with your ice cream though.

Who doesn't love homemade ice cream, on a warm night with a view? The flavors jump from breakfast,…read moreto traditional to even dinner. Blueberry Pancake? Chocolate with SPICY? Strawberry cheesecake?! Who knew?! I love coming here. The flavor combos are so fun. The staff is fun and nice. The small is enough for many with one heaping spoonful, but definitely my favorite thing I saw was a FLIGHT of ice cream. Four sample size ice cream picks of your choosing! Yes please! Not to mention they have various rice crispy treats, cookies and pie/cakes with different flavors!

Abbott's will always be my favorite, I simply cannot get enough of their soft serve ice cream in…read morethe summer and its always a treat I look forward to. The staff here are always friendly and helpful. This location doesnt offer any seating other than 3 benches outside, so plan accordingly.

Wonderful service! My granddaughter and I came here after our awful experience at Sonic (see past…read morereviews) and got ourselves a treat. My granddaughter Melissa says she loves her sundae. The Vanilla Almond cone is wonderful as well. The nice young woman serving us was very patient and kind. Recommend very much! Much better than Scoop and Twist $$$

I had one of the worst experiences ever at this location. I'm still taken back by the owner's lack…read moreof customer service. Today we decided to get our favorite ice cream because we were having a tough day and thought it would be nice to treat ourselves. Usually, the strawberry sensation is paired with Tahitian vanilla. Unfortunately, I didn't notice that it had been replaced with raspberry. I realized after I had already poured it because the color looked different. I thought, "Well, it's too late now, let me try it," but unfortunately I didn't like the combination. I went to the front and spoke to the gentleman who said he was the owner. I calmly explained what happened and asked what I should do. Without hesitation, and with a very unpleasant look on his face, he replied, "What do you want me to do about it?" I again explained that I had simply overlooked the flavor change, but he rudely responded that it was "right there" and continued by saying, "We don't waste food around here." At that point, I decided to walk away and remove myself from the situation. I dumped the ice cream because I wasn't going to pay for something that was an honest mistake and that I didn't enjoy. When we finished and went to check out with a very kind young employee, the owner came out from the back, saw the ice cream I had dumped, and attempted to charge me for it. I politely replied that I would not be paying for that. His response was simply that we could leave. I have never had an issue like this at the Webster location. This owner should consider taking a class on customer service or even anger management. There were many ways this situation could have been handled calmly and respectfully, but instead it was met with unnecessary hostility. It was a very bad look for what is supposed to be a "family business."

A very solid froyo place…read more It seems to be popular to a wide range of locals, for anything from date night, to family night, to post-awards and event celebrations. This is your typical self-serve froyo place, for those of you who prefer frozen yogurt and toppings over ice cream. They also carry Perry's brand ice creams if you prefer that. The cashier was nice, although the self-serve setup lends to very little human interaction. They have ample outdoor seating out front, which is nice, although the ambience is a shopping strip parking lot so nothing too fancy. Other notable details: they do have a rewards program.