This company is peculiar to me. I asked them to come out for an estimate. They asked for the…read moreaddress. I gave it to them. They asked for the address a second time and contact info. I gave it to them. Their response after that was, "Sorry but we are extremely busy and are unable to get up North." If you were "extremely busy," then that should've been the response in the first place. I found a couple other companies that came within 24 hours, so the job will be done. I just cannot recommend this company. Their Customer Service leaves much to be desired.

On 4/28/2012 John Gallagher was scheduled to arrive at my condo building from 9am-Noon. He showed…read moreup at 1:30pm with a phone call at Noon saying he would be late. So all in I waited 4+ hours on a Saturday. He showed up (I noticed him walking around the building) but he did not knock on my door or ring my door bell. I then saw him walk to his truck, after a 60 second look at my building, and then he called me. He stated that my building was already tuckpointed. That is a true statement. We have a number of trouble areas that need fixing. When I asked John to come back so I could show him the work we needed to have done, he said "No Thanks, the job is too small." He also stated that he couldn't believe I made him come "all the way up here" for such a small job. Again, he did give me a chance to show him the work we needed. Needless to say, John was having a bad day, or he is a big important brick mason who only works on "big boy jobs" or he is just jerk. Either way there are thousands of brick masons in Chicago so we will get the work completed one way or another. John needs some customer service skills and an website that better explains the types of jobs he likes to have - and he shouldn't get mad when his prospective customers can't read his mind when he has never met them face to face.

Over 20 years ago, we had Prusak do our roof. Time to come replace a another roof. We had a few…read morecompanies come out and their price was in the middle. Having had prior experience with them I knew it would be money well spent. They were accommodating to my schedule and my garden! Clean up and the crew were both top-notch. I love the new roof. So nice to have the added protection of a warranty as well. They even maintained composure when my neighbors daughter confronted them. Professional, courteous and punctual! To Jacob, Sara and Matt and Miguel and crew-thanks!!

We had an appointment for company rep to come out and check out a leak that was most likely coming…read morefrom the roof. No show, no call. Call the office, customer rep confirmed that yes we did have an appointment. The worker told her he got held up by another job. But no call? Set up another appointment for following week. He was scheduled to come out between noon and 3:00pm. Guess what? No show, no call. Really bad customer service.

We didn't know this company ahead of the job. They were prompt, pleasant and got the job done…read moreperfectly. We are impressed with their honest (didn't pad the bill or add unnecessary work items), communication (called back right away, came to do bid estimate and get the job done when they scheduled), and they didn't leave any mess.

John and his guys does outstanding work me and my wife was very happy with the job I would…read morerecommend these guys?

After requesting a quotation and providing contact information and a follow-up request, never…read morereceived a response.

Great service, beautiful job. They responded very quickly to my request , very fair price and a…read morepleasant to work with.

Erin Tuck-pointing has just finished another building for us. This is the 3rd building we used them…read moreon and STRONGLY RECOMMEND them. They do OUTSTANDING WORK for a fair price. Our buildings look like new again. Brendan the owner and his crew takes pride in their work and will go the extra mile to assure everything is done the right way. Very hard to find People/ Companies like this anymore. Norm

Gabriel and his team gave me the bathroom of my dreams. This is the best contractor in Chicago.read more

I had your company come out at May 4. I believe the gentleman was very nice very detailed as far as…read morewhat would be done to add a mudroom. I even spoke to him about putting up a small deck in front of the house . I was told I would receive an estimate and I have reached out numerous times since then and now we're in June and I have not received an estimate so I've decided I will look for another company to go with.

What a great experience! From the first phone call, through the estimate and work, to the final…read moreclean-up, everything was better than expected. Chad kept us informed every step of the way, from what work was being done, to the estimates completion date. When he showed up for the estimate, he gave us some options, took some measurements and we had a written estimate before he left. From approving the estimate to the materials showing up was only two weeks! The crew (Andy and Jack) showed up every day ready to work and did so tirelessly until the end of each day. They asked great questions to make sure nothing got damaged or misplaced, and the finished product was better that we had hoped! All scrap was removed and our yard was left in great condition. The job took six days for removal of old material and installation of new siding, soffit, fascia and gutters. Most importantly, the wife is happy!

Lang Home Exteriors repaired my roof before Thanksgiving for me. Jorge assessed the problem &…read moreManuel made the repair. This is the 2nd time that Lang Home Exteriors has provided service for me. I will contact them again, Spring 2025 for another project. Job well done!