Thanks Emily for your message. It is loud and very clear that the customer is never right. You have…read morejoined the ever-growing but still small list of bad businesses that I will never revisit. What a mistake going to Dutchess Optometry in Poughkeepsie! Through the years, I've chosen to drive to the Red Hook office where they are wonderful, amazing and professional (the only reason for any stars). Christine is awesome! Because of you, Emily, Dutchess Optometry will not see anyone in my family and I will make it my business to share my experiences with everyone I know. The doctors are very good there but the some of the the front desk people (your Poughkeepsie office) need to go get jobs at a prison. Here's what happened, this time: I ordered colored contacts. Dr. Lappin told me the brand that has them in colors, she read me the list of colors, I chose my color. They ended ordering them in clear, they try to act like the mistake is my fault and expect me to eat the entire cost. In an uncaring manner, it was conveyed that they weren't going to make it right, I told Emily that I don't want the wrong order and to send me my scripts and she obliged. No apologies, no patient care, as if to say we don't care!!! Haha, we took your money already and your loss. Well, another mistake on your part. Im sad that this is how you treat people.

Wonderful doctors who know their subject! Great care can be found here. Also a very nice selection…read moreof frames for lenses. I highly recommend them.

The doctor is great! Have no issues with his demeanor or his performance , he always was very good…read moreat what he does , very kind. now the employee there that handles the glasses part, seems To wean out business for him. If u rub her the wrong way , she def makes sure you don't wanna go back there! Has an attitude and like I said if she owned it she def makes sure of no call backs or appts or w.e . She makes him lose lots of business!!! Lost mine for sure!! It's terrible! Older lady too, not the younger ones they r all so sweet except her!

If you are thinking about going to this Doctor,DON'T! My husband and I went to Dr Bywater and I…read morebought 4 pair of glasses for us and paid cash for them Cost a lot of money .The glasses came back wrong so we went back to get them fixed right. Took 3 1/2 weeks to get them back the second time. And they were still WRONG, all of them. I asked for my money back. He sent me a letter in the mail saying he wound Not refund my money. Wasn't even man enough to call me on the phone about this. And to top it all off we know this man from when he first got in town many years ago. So now I am stuck with 4 pair of glasses we can't wear and $1500.00 in a whole which took me almost a year to save to get us glasses. And we are not young people we are seniors.

Dr miller has been my dr for years, and would not go to anyone else…read more He is excellent. Takes his time and explains all procedures. The staff at park opticians are professional and friendly.

After a miserable time at Lenscrafters (see other review!), I was pleased as can be by the service…read moreand skills at Park Opticians. A Kingston mainstay for over half a century, I deeply regret not having visited before. Dr. Miller's experience and knowledge helped to alleviate any fears that might have evolved in my brain since my nightmare at Lenscrafters (see other review) last spring. Their prescription was spot on, unlike the one I got from the goons at Lenscrafters (see other review), and I actually look forward to next year's appointment!

I had such a positive experience at LaGrange Eye Care! From the moment I walked in, the staff was…read morewelcoming. Dr.Scott Earle was incredibly thorough during the exam and took the time to explain everything clearly. I never felt rushed, and all of my questions were answered with care and patience. You can tell they genuinely care about your eye health, not just getting you in and out. They also have a great selection of frames. I usually go to Costco to buy my frames. Christina helped me pick out a pair that I love--without being pushy. Whether you need a routine exam or new glasses, this is the place to go. Highly recommend LaGrange Eye Care to anyone in the Poughkeepsie area looking for excellent, personalized eye care.

The folks here were nice and informative. Though I wouldn't…read morerecommend the new (older women) working on the floor who helps with fittings. She said she was new to the job,just moved across the street and you could tell! She literally told me that the pair of glasses I was looking at, looked like "pedo glasses", then proceeded to tell me that she "wakes and bakes" every morning with her bong to deal with that place. I also witnessed her talking back to a gentleman who just told her that he was 90!! The old man just wanted a different case for his glasses and she scoffed at him and started walking away talking sh*t about him. Idk it wasn't a very good first impression and she made me feel super uncomfortable talking to her. I won't return but I would recommend (as long as they can get past..whatever she is). With that said, all other staff were very friendly and professional. The lady working on the floor just weirded me out.

Visiting the office is always a joy. it's the best Dr's office I have ever visited. Everyone is…read moreso friendly and helpful. I couldn't pick my glasses without Maria's help. She gives wonderful advice.

Since arriving in Poughkeepsie I have tried 2 other optometrists before finding Dr Murnin…read more I am so grateful to have found him! I had problems with my prescription that I got from another provider. He was really understanding, spent time with me checking the glasses I have and giving me a new eye exam. He is really friendly and I felt at ease immediately. All the staff are really nice, it's very professional and ran on time. I am confident in recommending Poughkeepsie Optometry!

Kudos to Dr Andreas Wolter and his staff. Let's start by…read moreJackie the lovely smiley receptionist, a pleasure to talk to her. Next the clinical nurse Victoria, could not have been more profesional and efficient. Last but not least Dr Andreas Wolter, I just love the guy. Great doctor, took time to explain how I am doing , a follow up, after my cataract surgery of 3 years ago. The waiting rooms are all clean and confortable, lots of space all around. I would highly recommend them. Cannot vouch for the other Doctors as I didn't have any contact with them.

I love Dr. Alice Wong. But if you decide to go here, I strongly suggest you bring your charged…read morephone, tablet, computer, or a book. Wait times exceed one hour.

I had a hiking accident and had an injury close to my eye that warranted a visit to Dr Lewick to…read moreensure my eye was alright. His office understood the urgency and got me into see Dr Lewick right away. I'm very thankful for Dr Lewick and his staff. I highly recommend Hyde Park Optometry.

Dr. Lewick is amazing! My family has been seeing him for over 20 years. He is always friendly and…read morepersonable and has always provided excellent care. We have had to see him on a couple occasions for urgent care and he has always made time to see us right away. He recently moved locations and is now further from us but we plan to travel the extra distance to see someone we know and trust. Highly recommended!

After coming into this office once a few years with a corneal scratch that was 75% injured, I…read morecouldn't see. I was very astounded though, that they would be open(if but for limited hours) on a Sunday. And to come to think that the doctor who was good at treating me was the only one scheduled to work that day(the one appointment in this office), this appointment worked out pretty well. Although I later learned that their seating was bigger than originally seen, it appeared to me at first, to be a small office. But looks were astounding back in 2009, and by later that year when I had full control of my eye-health (for several months), I was astounded. They had grown in members. The office room was crowded on some weekdays. Each doctor is fully versed in their professions. Although some doctors run around the office like crazy, when they have patients, they do take the time out to deal with the patient first(the customer is always first, works well at this location!) I was very astounded at this place, and would definitely return again if I'd have another problem such as the one I had about 3 years ago. Just be sure to call before marching yourself into the office(esp. on a weekend). It would be the one weekend they are all off, that this review wouldn't work too well. But, for the most part, they do care about their patients.

Dr. Kraus seems like a good doctor; however, be prepared to wait while at your appointment (my last…read moreappt. was 1 hour and 15 minutes late). The place is always very busy and not as personal as I would have liked. The appointment staff are rather robotic and are not very approachable.