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    Schumer Robert MD PHD

    3.0 (2 reviews)

    Services - Schumer Robert MD PHD

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    1 More Service

    Retinal imaging

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    Eye Associates Opticals

    Eye Associates Opticals

    3.0(3 reviews)
    0.0 mi

    After coming into this office once a few years with a corneal scratch that was 75% injured, I…read morecouldn't see. I was very astounded though, that they would be open(if but for limited hours) on a Sunday. And to come to think that the doctor who was good at treating me was the only one scheduled to work that day(the one appointment in this office), this appointment worked out pretty well. Although I later learned that their seating was bigger than originally seen, it appeared to me at first, to be a small office. But looks were astounding back in 2009, and by later that year when I had full control of my eye-health (for several months), I was astounded. They had grown in members. The office room was crowded on some weekdays. Each doctor is fully versed in their professions. Although some doctors run around the office like crazy, when they have patients, they do take the time out to deal with the patient first(the customer is always first, works well at this location!) I was very astounded at this place, and would definitely return again if I'd have another problem such as the one I had about 3 years ago. Just be sure to call before marching yourself into the office(esp. on a weekend). It would be the one weekend they are all off, that this review wouldn't work too well. But, for the most part, they do care about their patients.

    Dr. Kraus seems like a good doctor; however, be prepared to wait while at your appointment (my last…read moreappt. was 1 hour and 15 minutes late). The place is always very busy and not as personal as I would have liked. The appointment staff are rather robotic and are not very approachable.

    Drs Chasin & Guarente Optometrists

    Drs Chasin & Guarente Optometrists

    4.0(15 reviews)
    0.9 mi

    Front office can be a bit snobbish. But doctors are amazing. Dr. Chasin told me about a few eye…read moreconditions I had, and even referred me to another doctor because of my cataracts. Gave me appropriate glasses. I am also allergic to all eye dialators, and I was comfortable knowing that the office does not do any dilating to any patient. Would go back in a heartbeat.

    I didn't want to submit a bad review for a local independent business but given the circumstances I…read morewill post my experience. Last Friday I came for an appointment before work for an eye exam here. I arrived on time, the staff was friendly and professional. I was in the exam w/ Dr Guarente when a friendly staff member entered the room and offered to adjust my glasses. I said sure. Moments later they returned and advised they damaged them and rendered them unwearable. I took it in stride at the time and they put my old prescription lenses in another set of frames that fit (however poorly/clunky)- no big deal. A temporary inconvenience as I was expecting to potentially get new frames if they met my budget. "Things happen.." I told myself. I actually thought they would at least offer a discount for new frames since they just broke my old ones. That never happened. After the exam (and with the less desirable replacement frames they handed me) I sat for a fitting w/ one of their eyeglass stylists. Again- everyone was very friendly. I chose some frames and was told that I would be called w/ a price quote later. I left for work and got a call moments later and the stylist I was just with advised they forgot to do measurements and that I had to come back. I explained I couldn't (I was at work) and that I had to come back after the weekend. Fine I guess. Then what? In the wee hours of last Sunday morning that staff member/stylist had located me on social media and began 'liking' my content then several hours later submitted a 'friend request'. They were up all night long looking at my social media. I have the time stamps. It's creepy and a clear violation of patient privacy. This individual has access to my patient info/home address etc. When I alerted their office about this their solution was to have a talk w/ them about HIPAA (patient privacy laws) and that I had to take it upon myself to go somewhere to have my OLD glasses repaired then come BACK to their office and submit for reimbursement. After having my property damaged and my privacy violated they offered a pretty unacceptable solution- basically saying they would talk to their employee and I have to drive somewhere else and find someone to fix what they broke and then go BACK to their location AGAIN. The experience ultimately left me feeling creeped out and devalued. Dr Guarente and most of the staff seemed really friendly and nice. I just wanted an exam and new glasses. It was only after some exchanges in the wake of this to try to resolve it I've felt increasingly resentful. I guess from their POV they were trying to 'make it better' but they damaged my property and one of their employees was up all night stalking me and then their feeble solution was to send me on a mission to fix their mistake and come back again when that stylist is not on location to get properly fitted for new frames. I cannot in good conscience go about recommending them to friends, neighbors or co-workers at this time. Kind of a bummer. I had high hopes going in. Oh well, I'll seek another optometrist and hope for a better experience.

    Schumer Robert MD PHD - optometrists - Updated May 2026

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