I had an absolutely phenomenal experience with Dr. James, and her team. I went in for my annual…read morecleaning, and walked away feeling empowered. Erica, my hygienist, educated me on my gum health, and noticed signs of wear on my teeth due to clenching; which I imagine I do when I'm sleeping. Erica took photos of each tooth, measured my gums, and validated that my oral hygiene practices at home are on par. During my examination, we saw signs of decay, and there was enough time in the schedule for me to start the process of placing a crown on my tooth. From the moment Dr. James numbed me to the moment my temporary crown was placed, I was treated with the utmost care. The team remembered my son, who visited not too long ago, and were as joyful and relatable as can be. They even offered me a cozy blanket during my procedure! I mean, who does that? Pecan Park Family Dentistry does! All in all, though it was my first time at their practice, I was made to feel like family. Like I was being taken care of by my girlfriends, and I am beyond grateful to have crossed paths with them!

After more than 10 years with this practice, I'm incredibly disappointed to be writing this…read more I'm autistic, and like many neurodivergent people, I struggle with scheduling and making it to appointments. I want to be clear: I am already deeply aware of this, and I feel embarrassed and awful when it happens. Nothing feels worse than standing at the garage door with my keys in hand, frozen, shaking, overwhelmed, and filled with guilt. This isn't carelessness or laziness, it's something I actively work to manage. I also understand that missed appointments affect a business, and I am willing to accept financial penalties when appropriate. I appreciate that Pecan Park Dental has waived some missed appointment fees for me in the past. However, my most recent experience felt shaming and dismissive of my disability, and I left in tears. The morning of a scheduled appointment, I was called and told my insurance would not cover the visit because I had hit my maximum. I was told I would need to pay $540 out of pocket for a routine cleaning. I could not afford that and chose to reschedule for a future date when my insurance would cover it. At that time, I was told I would still be charged a $100 late cancellation fee, even though this cost was only communicated to me the morning of the appointment. When I returned months later for the rescheduled visit, I tried to explain that this situation resulted from an insurance and communication issue. Instead of working with me, I was repeatedly pressured in the waiting room to pay the $100 fee. I explained multiple times that I did not have the money that day. I was asked for credit card information over and over, in front of my daughter and other patients. It was humiliating. I ended up crying in the office while still being asked for payment. When I later tried to explain the situation, I was sent a chart of my missed appointments. It felt less like an attempt to understand and more like an effort to reinforce guilt. That approach isn't helpful, it adds to the shame and makes it even harder to access care. Experiences like this are exactly why many neurodivergent people avoid healthcare altogether. It becomes easier to avoid appointments than to face anxiety, shame, and financial penalties. I don't believe this is about bad intent, but it reflects a system that prioritizes policies and revenue over patient-centered care and basic compassion. After more than a decade as a loyal patient, and bringing multiple family members to this practice, I expected more understanding and professionalism. Because of this experience, I will be moving my care, along with my family's care, to a different provider. I hope this practice reflects on how it communicates with and supports patients, especially those with anxiety, autism, or other neurodivergent needs. No patient should be made to feel this way while seeking care

This was my first visit to this practice. Dr. Gubin and her staff were friendly, competent and…read moreprofessional. She fixed an issue I had with my bite and took the time to listen to my previous concerns with my mouth. I would highly recommend her.

The team at this location is very thorough with their examinations. I always feel welcome going,…read morethey really show they care!

I got a chipped tooth and needed to repair my tooth ASAP, so I called Dr. Ding, and he was able to…read morefit me into his busy schedule. I am extremely satisfied with the tooth repair job by Dr. Ding as it looks and feels better than before it was chipped. Dr. Ding did an excellent job and made the process easy, and I was comfortable throughout the whole process. The office staff was extremely efficient and helpful, and very friendly.

I love this place and would recommend it to all my friends and family. No pressure treatment with…read morehonest care and Dr. Bill Ding is freaking amazing.

All of the staff in family forest dentistry are incredibly kind, talented and considerate. They…read moremade sure to address all concerns I had and . I would highly recommend coming here if you want professional dental care from people who care

All of the receptionists, schedulers, and hygienists are great! Located conveniently behind Madam…read moreMam's , you can visit your dentist, check out the koi pond, and grab a coffee at Epoch!

I had a very disappointing experience with this dental clinic especially with location Boulder…read morelane. Today I came for my scheduled cleaning appointment, but the location does not exist anymore. I was shocked. No one informed me that the office had moved or closed. I had to call another location, and they told me they could see my appointment in the system, but the location I went to is no longer there. This is extremely irresponsible. Patients should be notified if an office changes location if they have appointments scheduled!!! Since they moved, I also don't know what's going to happen with my Invisalign. Did they move my retainers to a different location? Which location? I don't know. And nobody called me about it. Unfortunately, this is not the first problem I've had with them. Another time they scheduled me for an appointment regarding my Invisalign. When I arrived, they told me my new Invisalign trays had not even arrived yet. That means I came there for no reason just to talk to the nurse about something we had already discussed weeks before. There was also another situation when I came for an appointment and the receptionist simply told me the doctor could not see me that day. Why wasn't I called or sent a message that my appointment was canceled? It feels like they don't respect patients' time at all. This clinic seriously needs to improve their communication and organization. Very frustrating experience.

Part One: I originally went to Swish in October 2023 because I had quite a bit of work that needed…read morebeing done. I went to them at least 6 times, getting extensive work done, and I was never informed that they do not take HMO plans from my insurance. I had to contact THEM for them to tell me this, after I saw a letter from my insurance that I owed over 3k for work I had already paid the "copay" for. I had received payment reminders through text messages from an unfamiliar number multiple times, but with no business attached to it (I googled the number to be sure), I had thought it was some kind of scam. It wasn't until I received the same message from Swish through my email on Jan 20th that I realized what it was. I had been seeing them for about a year by this point. Part Two: I worked out a payment plan with Swish and was told that I could text them monthly with the script "This is [my name]. I'd like to make a payment of [$$$] on my account, with the card on file ending in [####]." So I've been doing this every month around the 4th since January. It is now May. Since I was getting help from my parents to pay this bill, I did not have access to the account information to confirm the charges went through. At the beginning of this month (May 7th), I texted them asking for an updated bill, and got no response. So I went onto their website and saw that the phone # to text has changed. So I texted the new # with the same request about an updated bill. No response. I also emailed them. Still no response. Then today, I got a letter in the mail from a debt collector where it looks as though the only charge that went through was the first one (which I did over during the same phone call where I was told I could text their number with the script above). I was receiving payment reminders from Swish through my emails as recently as March, with the debt going down with each payment. But if my debt with them was already sold, then what was I paying them for?

This was my first visit, but I've heard amazing stories about Dr. Baker for years from my wife, who…read moreworks for him--and now I understand why patients drive over 100 miles just to come back. I knew he's a man of integrity who always puts the patient's best interest first. But I think it's really his patient care that sets him apart. I hadn't had a cavity in years, but this time I needed a filling. Dr. Baker was amazing at setting expectations and explaining every step of the process. And I didn't know it was possible to not feel any pain or soreness for a filling--not even during the injection or any part of the treatment. He was that gentle. I truly can't recommend him more.

Dr. Baker was recommended to us by our orthodontist 3 years ago. Yes, this is backwards, but we…read moregrew tired of our previous dentists who tried to up-sell us at each visit. Since we appreciate our orthodontist, we asked him for a recommendation. If you're tired of dentists telling you that you need a cap (I was actually told I needed one 5 years ago and I still don't need one) or other unnecessary work, then switch to Dr. Baker. He and his staff are a no-nonsense type of practice. They take care of exactly what you need without the added push to spend more money. During this pandemic we're watching our expenses even more closely and making sure we're ready for the long haul. Thanks Dr. Baker and staff for taking care of our entire family!

I have already left one glowing review but I just left from another visit today and I just want to…read morereiterate how happy I am. I have heard nightmares from people online about their dentures. I think this is my third or fourth time back for adjustments since I got a bottom denture from AFD. They are so accommodating and kind. They keep going until it is working for you. I think we finally worked out all the kinks and I was overwhelmed with emotion about how good my denture felt when I left today. All the staff is so personable and kind and I am so glad I found this group of excellent women. Highly recommend!!

Amazing care. I've…read morenever had this thorough of dental care. I loved my previous dentist and was loyal to him but we relocated to Austin a little less than a year ago and so we can't go to Huntington Beach for cleanings anymore. No problem this women run business has all the cool tech and amazing client care I have come to adore and they have amazing bedside manner. I appreciate that your first appointment is thoroughly checking your baseline and you can see over your next cleanings what progress needs to be made and they track it for you. They have the coolest 3D imagery technology too. I also had my teeth whitened (over $1000) for my wedding and it whitened my teeth 2 -2 &1/2 levels which made a difference in the close up pictures! Because of them I'm more motivated to floss because I want to improve my progress! They are also incredible about trying to respect your time and schedule you if you have an emergency. (Individual results may vary but found them to be very accommodating)

Great people to work with - very friendly and don't push to have dental work done that is not…read morenecessary. Even though out-of-network for my insurance, they try to honor what the insurance quotes. Makes going to the dentist a better experience than places of the past.

Great staff Great dentist and fair pricing for work done…read more They have TV to watch while getting work done as well. They take great care of you!

Needless to say I was concerned when Dr. Weber retired and Dr. Madison took over. I now must say…read moremy concerns were completely unfounded. She is -- pun intended -- just what the Doctor ordered! I cannot imagine that anyone else could have done such an excellent job of not simply taking over Dr. Weber's practice but also taking it to the next level. Thank you Dr. Madison!

Dr Madison is an exceptional and extremely thorough dentist. Her standard exam includes checks that…read moreno other dentist has performed that could indicate dental related symptoms you may not be aware of. As an engineer, I appreciate her attention to detail and methodical procedures that assures me I'm receiving excellent care. Her staff is friendly, efficient, and accommodating. The hygienists are very gentle which makes it easy to relax. Highly recommend!

Had best experience at dentist ever. Dr Reese Morningstar and Ellie made the appointment amazing…read moreand easy thank you to have finally found a good place to go.

Very professional and reliable. I have been going here for the past 2 years and have been always…read moresatisfied with the results.