I only gave them one star because 0 stars wasn't an option! They scammed me on my "rental" and I…read moreended up paying way more for it. I would never recommend this company and location to anyone!

We have rented a viola from them for years, both of my kids used it Haha well now my son is 14 and…read morehas a passion for guitar! His first string broke last night and he was pretty upset. I called the store this morning and they said yes they could help and come on In! So got to turn in the viola and a nice young man showed my son how to change a string at no charge! (He had already purchased strings when he bought his guitar) We will definitely be back for any future needs!

I highly recommend Celestial Instruments! A few days ago, the business owner, Rick, helped me…read moreunderstand more about an accessory I needed for my acoustic guitar. He went above and beyond to assist me after regular business hours even though he knew I was not going to buy anything from his business. I truly appreciate Rick's friendliness, the education he provided me, and his willingness to help me understand more as a newbie. When I'm ready for additional or upgraded equipment, I will definitely seek him out!

Wonderful experience using Celestial Instruments to do a setup on an 82 Ibanez M310. Great customer…read moreservice, punctual drop off and pick up and quick turnaround. The guitar had been resting in its stand for many years without the attention it deserved. So sad. I have recently been inspired to play again and found that it was difficult to keep the guitar in tune. I recalled that when it was setup back in the 90's it resulted in an incredible sound and performance. It's back! Now I can strum my acoustic with great joy! Ha ha!

I've been taking lessons at the Federal Way School of Music for about a year and am really pleased…read morewith my progress! I wasn't sure if I would enjoy going to music lessons as an adult, but found that it's been incredibly interesting and the instructor's done an incredible job of keeping things fresh as we've progressed! Would definitely recommend.

We paid for 30 min piano for my 5 year old once a week. If my son didn't love his teacher, I would…read morehave cancelled sooner since they are worse than your average doctor's office. Back to back lessons with other students where we never get the full 30 minutes. She also just taught out of a lesson book from Amazon so if the lesson of the week only took 10 minutes, she would end the class early. Since my son is a beginner I can teach him from this book. She should have just taught as many pages as she could fit in especially since my son understood the concepts. Not worth $140 a month at all.

Can I give negative stars? We tried to use this company for lessons in August; however after…read morepaying for 4 lessons the local store had no record of the lessons. I was able to get my money back. Fast forward 8 months later. Tuesday I was charged $184 four times for lessons I did not request or authorize. Customer service would t help me stating they don't deal with billing. They would not connect with with anyone who could and said I needed to call the store - hung up on me. I called the store and had to leave a message for the manager to call me back. Have not received a call back. Today, I was charged $920 dollars for online lessons that I did not order or authorize. I called the store again, and was told several people have had similar issues this week and that it may not be corrected until next Friday (8 days later). This is unacceptable - I am disputing charges through my bank and have cancelled my card so no further transactions can go through.See less

Despite being owned by guitar Center, music and arts has a very mom and pop, reel to it when you…read morewalk in the store. It is sad that the stores are so small and their selection is so limited by the small size. But they neat stores to go.

Stopped by to sell my Kiesel guitar. The staff were patient and took the time to make sure we…read moreagreed on the market value and how much they'd pay for taking the guitar. Very nice people too. Overall the selling process was smooth.

We came to Guitar Center and it was New Years day and they were open. We came and looked around for…read moresilent drums. They had options and the employees were helpful. It wasn't very busy, and we were able to walk around.

Our 10 year old has been taking classes at Miller Music School since 2018 and he loves it! We see…read morehow much he is progressing in his piano lessons over the years and it makes us confident that we made a right choice. Great teachers and clear communication between the owners, teachers, students and parents. We would highly recommend Miller Music School.

Christine is an incredibly patient and pleasant teacher. My daughter started in first grade and has…read moreprogressed really well. The studio is easy to get to and nicely set up for me to wait during lessons. I would highly recommend her to anyone looking for music lessons.

My son started taking solo lessons with Mrs. Jordin and it's amazing how fast he's learning with…read moreher. She make learning fun and uses positive reinforcement to help him along. Using stickers and beads and rewards helps keep him motivated. Such a please to work with her weekly. Seriously one of the best decisions I've made. *bonus points for flexibility as a family who likes to travel. She's understanding and accommodating with notice. : ))

Awesome teacher and very patient to all her students. My two kids have been seeing her since last…read moreDecember 2018 and they have progress so much. I highly recommend her & Best piano Teacher! Thank you Mrs. Baugh.

Knowledgeable staff, beautiful inventory, reasonable prices. And I get to support a local small…read morebusiness.

I have loved this dope little music shop since they first opened in Georgetown, and now that…read morethey're in Burien I still make them my first stop for everything. Used gear is priced right and for their size they pack in a lot of variety and options. I hit them up for my high and low end needs, from a cheap stand to a unique new axe I'll love forever. The guys are knowledgeable, they know their inventory, and they're just good, nice people. Fair deals on trades too. GT music is a gem and deserves our support, check them out!

This place is wonderful if you haven't been there try it. They're beautiful instruments and it is a…read moregreat place to go. The employees are very helpful. Put music in your life. You'll find joy try this place. You're gonna love it. You'll thank me later.

I had two lessons left on a monthly plan when I got hit with a barrage of work and life tasks (I am…read morefinishing writing a book and recovering from liver failure). I needed to pull back on all extra commitments for a while. I asked to pause my ongoing lessons and ...guess what? Because I can't take the lessons right now, I LOSE THEM, per company policy. $200 down the drain on these folks. This is terrible customer service and very bad business practice (if not illegal). Trust Pilot and BBB are my next stops.