The experience was smooth, easy and highly professional. Our Sales rep, Sean thought ahead on addressing our priorities which was greatly appreciated. This is the fourth BMW we have purchased from Schomp. There is definitely a reason why we come back--they do good work on all fronts. Well done!!! read more

I highly recommend Schomp BMW. The staff was knowledgeable and friendly. I appreciated the low key approach. The salesman, Matthew Coslian, was excellent in every way. read more

I had an excellent experience with Simon, my salesman. He could not have made my purchase go more smoothly!! Very first class!!

Went there for a test drive with Micah. Great guy, patient not pushy. Knows his stuff well and keeps it simple and honest. I'd buy a car from them if they have the right miles and price in their inventory. Followup has been great from their front desk as well. The only point to note here is they sometimes are not great with the handoff especially if the assigned person is with another client. I was asked by the original person assigned to walk to the car myself and open it up and check out the interiors, instead of him guiding me through their parking lot to locate the car. That's not a great first impression for the dealership that wants to sell premium brands read more

Had a wonderful experience buying Our 2024 X3. Car was our coordinator and she did a great job. Would highly recommend Shomp BMW

Love my BMW and it was time for my annual oil change and check up on my car - my service advisor Lucia was awesome! She greeted me when I got there and also asked if they could wash my car after the oil change and vehicle check, and she said absolutely! She came to me and explained everything before they started, cost etc and an amazing deal on the yearly offer for my oil changes and saved me a lot of money on my future oil changes. While I was waiting had an amazing iced vanilla latte on the house.. quite delicious- better than Starbucks- better than Starbucks ... on the house too! Saved me $6.00 and some change. The dealership is clean and very quiet. The bathrooms are amazingly spotless and clean. And may I say the showroom is a girls wildest dreams of her new BMW!! Thanks Schomp for my oil change, my vehicle check and any recommendations needed. read more

Schomp BMW - Car Dealers Near Me - Highlands Ranch, Colorado

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We bought our new X5 remotely. One of the best vehicle selections in the country. Outstanding customer service through the whole process. Painless and informative. Special callout to the internet business manager, Austin, as well as Jeff the sales consultant who delivered the vehicle. read more

What a disappointment BMW was today. We went to view an electric vehicle and our sales person had no idea what features the car had. Why would a sales person be put on the floor that has to get help to show how to connect the phone to a vehicle, let alone any of the other features in the model we were looking at. No excuse if you want to drop 70k on a car. Do better read more

Jeff was awesome to work with! Helped my wife get into a car she really wanted and provided excellent service the entire way. We'll definitely be back to see Jeff when it comes to getting another BMW read more

Schomp BMW - Car Dealers Near Me - Highlands Ranch, Colorado

I found the vehicle online, and got in contact with the dealership. My initial experience when going in was good (test drive, communication, etc.). There was a repair that needed to be done to the car before I could purchase it, and that's where the communication stopped. No updates, no information, no responses via call/text. When I finally arrived to buy it, the sales guy seemed very upset that I took the time to read through the contract and sign everything. Constantly checking his watch and sighing whenever I would choose to read something. Highly unprofessional, will certainly not be dealing with this dealership again. read more

I brought my X3 in for a scheduled oil change. I picked it up the next day, parked it in my garage. I didn't drive it for 3 days. When I backed it out there was a huge oil stain on my garage floor. I was not able to drive it until I could get it back to the dealer on Monday. I brought it in and worked with Brett who I had when I first brought it in. Not sure what was wrong, maybe they didn"t tighten the filte, who knows?! I now have a huge oil stain on my garage floor. Brett filled my car with gas due to my inconvenience. He is great but this should not happen! You aren't Grease Monkey! read more

Only go here for service if you have money to burn. They will try and upsell you on everything. Even things that aren't needed. The representative was rude and dismissive . I had just had my car checked out somewhere else and everything came back great except for a pump that needed replacing and it was covered under warranty. Of course Schomp says I have a million problems with my car and I need to pay $200 just to diagnose what those problems are. I had them fix the pump issue and took it back to my regular place just to be sure everything looked good. Of course it came back saying my car is in good shape and nothing else is needed. read more

Well I went in very interested and wasn't given the time of day. The CSR had a very elites attitude. I was told their sales people don't go out to the lot. Well off to spend money with a different dealership. read more

February 3rd- February 24th Ralph Schomp had my brand new X5 for a paint repair and a noise when it was cold. The shop foreman was caught driving my car when it was 71 degrees outside to go pick up Mexican food to see if they could find the "Noise" that I had while it was cold. They have swept it under the rug, didn't give any resolution and didn't prove that they held the shop foreman accountable. Stay away and watch out! I have video proof of him going into the restaurant to get food and being in my car for 42 minutes! Go to BMW Downtown. Have left multiple messages, voicemails and emails with no response other then accusing me of asking them to pay off my car. I RECORDED The entire meeting! STAY AWAY read more

Our car buying experience was so good!! Ours was more difficult, as it was our first car buying experience for our business. Nevada was so kind and patient and walked us through the process. She also helped us figure out the exact car we needed and really took her time to show us all the options, even on Valentine's Day!! read more

I found a vehicle online and got in contact with the dealership. Everything was going smoothly but randomly they stopped answering.. My sales rep was "tanner mottau". I won't be doing any business with this place, they waste your time, have bad communication, and are very unprofessional. read more

Victor was so great! He was informative, and didn't put the typical sales pressure on us. The experience was so transparent and comfortable.

Awsone in every way. Could not be happier! Ben is the best. Schomp is the place to buy a car or get great service.

Caleb is amazing, would definitely buy another car through him and this dealership. The deal was exactly as talked about over the phone, Patrick help so much in learning how to operate my new X3. Thanks again. read more

Incredibly nice but woefully incompetent service department. Three times in a row of poor service and I'm over it. First maintenance: should be done by 3:30. I'm sitting in the lobby until 5:00 and still no call even after texting. They wanted to charge for warranty/ first year service. New windshield: oh, we didn't know you wanted it calibrated so you don't get headaches by staring at a double vision blurry HUD. What? Charged for an extra day on my loaner and gasoline. But I returned it the day before they claim on the receipt with a full tank of gas. They claimed I drove 368 miles. Sounds like their staff was joy riding and then charged the customer. read more

I had a great buying experience at Schomp BMW. Shoutout to Caleb Emerson for being so helpful and professional. He made the process incredibly smooth, easy and answered all my questions. They went above and beyond! I'm thrilled with my BMW X2. Highly recommended! Outstanding servic! read more

Just bought new tires at Schomp BMW, saving money over Discount. Thank goodness for the road hazard warranty (included at Schomp BMW). Two weeks later, something in the road punctured a tire. Without the warranty, it would have cost over $500 for the one replacement tire. It makes a difference on who you get in service. Rafaell's negative review below was caused by Chris (service advisor). We've had run-ins with him and he is to be avoided. The rest of the folks are great though! read more

Our representative, Austin, was great and we enjoyed the experience. The entire process was fantastic.

Very attentive! From sales to follow up phone calls the process was quick and easy. I am getting help with learning how to use all the features. read more

I purchased a 550e in December. First, I love the car! VERY EFFICIENT PHEV! There was a misunderstanding during the sales closing. After that I had a conversation with the Sales Manager, Darrick, the misunderstanding was resolved. Darrick made it right, HONEST! Because of the understanding, honesty of the sales staff and the quality of the car, I wholeheartedly recommend Schomp BMW. read more

Schomp BMW - Car Dealers Near Me - Highlands Ranch, Colorado

We had a great experience with our salesman, Matthew. He was both professional and personable, with great explanations on everything while applying no pressure. Their One Price philosophy is extremely fair on both their vehicles, as well as for our trade in. Would definitely buy from them again!​ read more

Victor is excellent -- deserves high praise for his communication and customer service. made the entire process a breeze.

Kristine provided the best assistance possible with our purchase. Everything was smooth and professional. Every employee we met at Schomp BMW was courteous and helpful. read more

My recent vehicle purchase from Schomp BMW on 11/24/2025 was a deeply disappointing experience that directly contradicted the dealership's advertised "One Price. One Person. One Hour" commitment. The process was characterized by signficiant delays, poor communication, and a failure to address post-sale issues, falling far below the standard expected of a premium brand. My primary concerns are as follows: -A complete disregard for my time. Despite a clear 9:30am arrival and communication of a 12:30pm appointment, the purchase process extended to over 3.5 hours due to unexplained and frequent delays. My salesperson - Micah - was repeatedly unavailable, failed to communicate next steps, and left me unattended multiple times to the point where I had to have reception page him and personally seek help from the finance office. Even after I stated I was late for my appointment, he continued to attempt upsells, demonstrating a blatant disrespect for my schedule. -Failure to Honor a clear post-sale assurance. During the test drive, I noted the front end felt out of alignment. Micah assured me that Schomp had a 30 day post purchase inspection warranty on the vehicle and anything that was found in the post purchase inspection of the vehicle would be addressed (outside of the engine). I took the car to a Acura dealer and it was confirmed that the car needed a tire alignment, wheel balance and they also found the rotors were warped and the brakes were between 4-5mm, a direct contradiction of the dealership's own "Multi Point Inspection Form" which falsely recorded them to be at 7mm "or greater". This is not a simple oversight, it is a misleading document. Despite multiple attempts via email, phone call and multiple texts, it took over 5 days to receive the dismissive reply "I did not have luck with the alignment". A detailed email was sent to the General Sales Manager for resolution before the 30 day "warranty/guarantee" expired - I'm still waiting. -Unacceptable vehicle condition at delivery. The interior was saturated with an overpowering, non-optional fragrance that has caused persistent headaches and remains a nuisance - an unprofessional and intrusive detailing choice for a delivered vehicle. The pattern of poor communication, disregard for commitments, and provision of inaccurate documentation reflects a systemic failure in customer care. Shop elsewhere. read more

Steven Trejo was awesome to work with. I'll definitely deal with him again when I'm ready for a new vehicle

I brought my 2023 Alpina B8 into Schomp for a routine inspection. I raised a concern about my front right tire after a technician warned me about it. My service advisor told me it was fine, and I left with a report showing all greens. The very next day, that same tire failed while driving and damaged my wheel. When I returned, their manager Christopher admitted the rim was already damaged during the original inspection -- they just didn't document or mention it. Since then, I've been passed off repeatedly, promised call-backs from upper management, and ignored completely. I've filed with BMW NA, spoken to their team multiple times, and still the dealership refuses to take responsibility for what is clearly a service oversight. From reading other reviews, I now see I'm not the first person this has happened to -- and I want others to be aware of how Schomp handles serious service issues. I gave them every opportunity to resolve this privately. Now it's public. read more

Working with Jeff Hanson was an absolute pleasure from start to finish. I recently purchased my new BMW X1 M35i xDrive, and Jeff made the entire process seamless, stress-free, and genuinely enjoyable. Jeff is everything you hope for in a sales professional -- knowledgeable, transparent, and genuinely enthusiastic about helping his clients find the perfect car. He took the time to walk me through every feature, answered all my questions with patience and clarity, and made sure I was 100% comfortable before signing anything. What stood out most was Jeff's integrity and personal touch. There was no pressure, no gimmicks -- just honest communication and top-notch customer care. It's rare these days to find someone who clearly loves what they do and takes such pride in delivering a first-class experience. If you're in the market for a BMW, ask for Jeff Hanson. I couldn't be happier with my purchase or the way I was treated. The BMW X1 M35i xDrive is a dream to drive -- and Jeff made sure it was in my driveway with a smile on my face. read more

The sales, finance and support staff were all very professional, honest, no pressure and helpful.

Initially my experience was good. The sales person Zach was very responsive and helpful. They offer great add on packages which is great for newer cars. Unfortunately, the day I went to buy the car an employee at BMW hit it and scraped up the front of it and the bumper. I was not told this before arriving but when I got there I was promised the dealership would fix it and had it in the contract. They were willing to drive down to pick up my car and give me a loaner car which was nice. They had my car for a week and only fixed the paint. There is still damage that was not fixed. Ben the sales manager called me and said they would make it right but I have not heard from him again and was not given an update. I'm attaching "fixed" pictures of my car to this review. Be very weary of this dealership if there is something that needs to be fixed. Have them fix it before you buy from them. read more

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Victor was an amazing salesman. Our experience from start to finish was top notch!! We love Schomp BMW. We purchased our 3rd BMW here.

Tony Rocha is truly one of the best sales persons I have encountered. Communication outstanding and timely. I inquired on a Z4 at night on Cars.com and Tony called me an hour before the dealership even opened the next day. Walked the transaction through the process in an efficient manner. My wife and I buy cars frequently and Tony stands above anyone else we have worked with. read more

Brandon Miller and Caleb were outstanding in getting our new leased i5 M60. Only problem was the time it took. We are very happy about how they handled the deal! read more

Schomp BMW is by far the best car dealership I have dealt with, in fact, this is our third BMW purchased from them. Our advisors, both Tanner and Austin, were excellent in many ways. Extremely patient, knowledgeable and of course great to talk to. I couldn't ask anything more from them. read more

The sales team were great to work with. There were no high-pressure sales tactics and no gimmicks. I would not hesitate to buy from Schomp in the future. read more

Schomp BMW only cares about taking your money and disappears after the sale. Their lack of accountability, follow-through, and customer care is unacceptable. I cannot recommend anyone purchase a vehicle from this dealership--they simply do not care about you. I purchased a brand-new 2025 BMW X5 xDrive50e (MSRP $80k) from Schomp BMW Highlands Ranch, expecting top-tier service and reliability. Instead, just THREE DAYS AFTER PURCHASE, a check engine light came on, and I had to bring the car into their service department. The service team has been vague and suspicious, failing to provide clear answers about what's wrong with the car. They told me the issue is likely a faulty IHKA module, but even they are unsure if that's the root cause--it's just where BMW Engineering says to start. To make matters worse, the part has to come from Germany, which will take 2+ weeks. At best, my car will be in the shop for nearly 20+ days, assuming this part even resolves the issue, which many BMW forums suggest is unlikely. I spoke with my sales rep Caleb and General Manager Darrick, hoping they would help. While they initially told me they'd get me a loaner X5, no one has followed up. They are unwilling to provide any financial compensation, buy back the vehicle, or help me find a replacement car. I even sent an email outlining everything in writing after consulting with my lawyer, but both Darrick and Caleb have ignored it. Despite promising updates, I have received no proactive communication. I've had to track them down for every update. The loaner car they gave me is significantly smaller than my X5 and comes with a ton of restrictions (no dogs, limited miles per day). I was also told that I might need to go through Enterprise for a rental, with no guarantees on the vehicle I'd receive, as BMW loaners are only meant for short-term use. This experience has been beyond disappointing. For a luxury dealership, Schomp BMW's lack of professionalism and customer support is unacceptable. If you're considering purchasing a car here, I strongly advise against it--they will disappear as soon as the sale is finalized. I had to escalate this to BMW of North America and the Better Business Bureau. read more