Stephan found a safe first car for my son that both of us are happy with. The process was…read morestreamlined, taking out lots of the stress of buying a used car. Stephan was detail oriented, and redirected us away from a more expensive car, stating that the cheaper car addressed our needs better. Not many car salesmen would have that integrity. I was impressed with the entire experience, from looking casually in the lot, to testing cars with a young man eager to buy his first car, to the paperwork process, and getting the plates. Good work and good vibes at Karmart!

Terrible customer service. They quote you a low price and then charged $200 more! They broke a part…read moreon my upper console last summer while my car was in the shop. They then charged me to replace it for $120! I was quoted $42 last year. I was clearly overcharged. It's a two piece cap that snaps together. Charged me for each side!! Thru didn't rotate my tires. They wouldn't help at all. I wanted a $60.99 refund for not defining the part was two part. So stupid. You can't have one side and not the other. These guys aren't even open on the weekends!! I don't know how they stay in business. It was a 30,000 mile check up!! So I called on a Monday to complain. I was told Nicholas would research it and get back to me. Exactly 5 days later no phone call back and they are closed till Monday. So I called back the next Monday and were given the run around about one part being sold as two separate pieces. They are crazy. I'm very disappointed and won't buy my nest Volkswagen there!!

When every other RV service center gave me short, dismissive responses, JRS RV Repair was a…read morecomplete breath of fresh air. From the first call, they were friendly, honest, and genuinely caring. They went above and beyond -- not just professionally, but personally -- making me feel like I truly mattered. They even offered to help without ever taking advantage of my situation, which is almost unheard of these days. The experience felt like being helped by family -- humble, compassionate, and sincere. It's rare to find this kind of integrity and warmth in any business anymore. Thank you, JRS RV Repair, for your kindness, professionalism, and for reminding me what real customer service looks like.

In the world of rv repair it goes from bad to good but JR's is off the scale and actually as good…read moreas it gets from the front desk staff and owners who literally do everything to ensure complete satisfaction to the best of the best mechanics. We have used them for big jobs like accident repair, awning replacement etc. to painstakingly tracking down a roof leak and removing all roof vents, ac etc, and fixing it permanently when others have repeatedly failed. A 10 rating is just not enough!!

I went back and forth between one star and two. I chose the 2-star "could have been better", but…read moreactually right now Im at the point of could have been a LOT better. It was a tough decision, but I didn't want to be a jerk. The problem is mainly getting service. Getting them to return calls. Getting them to follow through. Every time I call, I get a friendly person who sounds like he's "on it", but never follows through. I have to call again and again and again. They're "short staffed". They've been "short staffed" for 5 years; it's their go-to excuse for everything. I've been told they ordered parts for my New Holland and it would take X amount of days to come, they'll call me when it's in. Weeks pass with no response and well-past the date quoted. When I call there's an excuse (always) it's back ordered. Still no call, until I call them weeks later again, only to find out part came in weeks ago and still the tractor isn't fixed, but they'll get right to it, though they're short staffed. I've been chasing them over my mower belt that keeps popping off or breaking. The friendly guy is always going to send somebody out that day. They've already "fixed the problem" twice; replaced an expensive part, only to have the problem occur again within a month. Came out to my house after several calls with promises to get back to me, but don't, and replaced another broken belt and tried to find out why it keeps popping off; can't locate problem. Now it's popped off once more and we're doing the "short staff/somebody's -coming-out, but-doesn't/will-call-you-back-but-don't merry-go-round. Exasperated, I called the "friendly" guy in service and he was going to make a quick phone call regarding getting my belt put on, and would call me back ("I PROMISE") in 5 (five!) minutes. I waited. And waited. It's right now 15 hours and still no call back. I've learned the ONLY way to get somebody out is to go into the shop, look a human in the face and get an appt./answer right there. Who has time for that. That's why we have phones. I'm done. Just hang a banner across the store front saying "We Don't Want Your Business!! and WE DON'T CARE!!". So now I just got off the phone with Kubota, from whom I bought a GREAT riding mower. In two days I have a solid appointment for service at my home as well as having my belt put back on and a thorough trouble-shooting inspection to locate the problem. They always return calls, have knowledgeable, very friendly service people, and are always straight forward and are very efficient. If they say it's going to take 2 weeks or a month, that's what it takes. If they say they'll call me back before noon, they call back before noon, with apologies it took so long. AND they aren't chronically "SHORT STAFFED". I've been dealing with Kubota for 4 years and it's smooth as butter on a warm day. There's a reason they have a thriving business with plenty of staff.

This place is not worth the Hassel. Brand new New Holland tractor with four implements. Extended…read morewarranty. The wiring went out with the first run. We can't get anyone to help get it fixed, shop never returns calls or emails. We now have a complaint filed with corporate office, still no reply. Never, ever, again. Save your time, money, and frustration.

We had deck chair cushions that had gone flat and couldn't find any the right size to replace them…read moreSo we took them to John's and they did a great job replacing the innards! They're way better than original! Very friendly, great work and the pricing was fair! Loved their office dog!!

Wow, Jake put my new convertible top on my roadster and it wasn't until I got in that I noticed…read morethat he'd vacuumed my car out as well. Fortunately the tip I gave him won't be taxed. Thank you Pres Trump!

Mike is a great alternative to dealership mechanics. My Nissan Leaf had a bad PDM and would no…read morelonger charge. He diagnosed the problem, sourced a new one, and did the swap all in under a week. Mike kept me informed of his progress throughout the process, charged a very affordable price, and spent time with me when I picked up the car discussing future repair and upgrade options. If you have an EV that needs repair, consider making the trip to Seedro-Wooley; it's worth the inconvenience. (Mike thoughtfully recommended a AAA membership to make the long tow much more affordable).

Great and honest mechanic! One of the cheapest rates around and went above and beyond on our 2017…read moreJeep Cherokee. Within days, we were back on the road!! Grateful for his honesty and transparency. Highly recommend!

We bought a new car and needed a trailer hitch installed. I like to keep my business local and…read moreafter calling around for estimates we again returned to Smileys, and we are so glad we did. For one, the price was far less than the dealership we bought the car from, and secondly, Smiley's did a much nicer job installing the hitch, and the wiring. The woman at the front desk was very nice and stuck to her quote that she had given me when I made the appointment. If you need a trailer hitch installed I would highly recommend skipping I-5 Auto World and instead heading to Smiley's on the west side of Mount Vernon, your vehicle, and your bank account will be glad you did.

Bob and Andrea were phenomenally helpful. Had an intermittent issue with the trailer lighting and…read morebraking which Bob very quickly isolated it to the T ruck connector issue. He explained the issue clearly and we replaced the connector. Problem solved. Even though I live 2 hours away, I would happily drive up north to have them do the work. Absolutely awesome people.

We have been doing business with Auto Plus Auto Parts for years. I always get my wiper blades…read morethere, they are super helpful and don't mind installing them for me, where as the nearby competitor next door laughed at me once and said "Can't you do it yourself?" Our mechanic always has us go get the parts when he works on our two older cars. We always go to Auto Plus because we know we are going to get the correct parts for our car. The same two guys have worked there forever and they know what they are doing. Many of the local mechanics also do business here, so that tells me something. I can usually get a parking spot right out front too. No waiting in line forever, no staff that has no idea what they are doing. Just good, honest, helpful employees.

Friendly helpful service, this is where I always go for anything auto. One time they stayed open a…read morefew minutes after closing to help me out. Convenient location in downtown Mt. Vernon.

We love coming to Hamilton Lumber and tool Rental. Prices…read moreare right on par with other lumber stores. And when renting tool, Mike and Joe are super guys. Extremely helpful and knowledgeable on all tools. Tool rental prices are super reasonable and we love helping local businesses rather than big corporations!!!!

Rented a large walk behind rototiller from them. Made my project go fast…read more Also, it was no BS to rent from them, show up tell them what you want, they show you what's available, they gas it up and helped load into my truck. Return was super simple, again no BS come back, drop off, they return your deposit. Gear was also in good shape, not beat up like at some of the other rental places. Will definitely rent again from them.