The gentleman at the counter was welcoming and efficient. While we were seated and waiting on our order he checked in with us. Tables and restrooms were clean. All staff were friendly and visibly working to provide a positive experience for all guests. Sandwiches and soups were yummy. read more

Server taking our order was order was rude had an attitude when spoken too.also mold seems to be by all the air vents, very noticeable. Food took forever although it was not packed. read more

Schlotzsky's - Mold - Delis Near Me - Lufkin, Texas

Most soul sucking experience. Staff was trash and management is non existent. Expect your order to be wrong and/or wait in the drive thru for 28+ minutes. Absolute trash. 0/10 The store in Nacogdoches would never allow this kind of service. Wish it was still open. That store was fantastic! 06-15-2026 DT- -515 Cashier Term 5 Store id #2150 read more

There is a .90$ upgrade to a Mac instead of chips. I pointed at the sign and said I wanted to upgrade my chips to a Mac she said ok and then said my total was 18.27. It should have been like 12$. I said it shouldn't be that much and she went over the order again. I was like ok what ever. I didn't get my chips that I upgraded for and she just added a 5.29$ small Mac I asked her why she charged for that and she just goes " ohhh I'm sorry " and proceeds to do nothing about the 5$ she just stole. read more

Apple was super sweet and attentive when we placed our order. The food came out promptly and the bread was so fresh and toasted perfectly! Love this Schlotzsky's !!!! read more

Sandwiches were bland. We got a burnt soup which was half filled. Bread on sandwiches was soggy :( read more

Schlotzsky's - Broccoli & Cheese Soup - Delis Near Me - Lufkin, Texas

We went to Schlotzsky's after a day at the pool. We saw the sign on the drive thru menu that said "$5 pizzas after 5 on Fridays and Saturdays". We ordered 3 because what a deal! (Along with 1 meal). However, when we were given our total, it was over $50! We got to the window and asked why the pizzas weren't $5 and the answer we got was, "oh, we don't do that promotion. We need to take that down, we just haven't." There was no, apology for not honoring what was advertised, nothing. Naturally, we were upset but paid the astronomical bill anyway. It would have been nice if the worker offered to honor the promotion since it was still posted. Had we known the bill would have been over $50 for a DRIVE THRU restaurant, we definitely would have chosen to eat elsewhere. Very unhappy with this experience. read more

Good food. Hit or miss service. Everything from delays, to wrong orders, to poor attitude. But sometimes they're pretty great. Overall, the negative roll of the dice makes it not worth it for me. read more

The food here is good. The service is friendly. The restaurant is clean and maintained. My only issue is the slow drive-thru time. I was acknowledged immediately and that's good, but I was told give me a minute. 5 minutes later 4 vehicles behind me they took my order. There were 2 cars in the lot, and 1 truck in the drive-thru line. I'd have gotten food faster at What-a-Burger. Unfortunately, it's not the first time. I've had a nearly identical experience on now 3 occasions. I enjoy their food when we go, but the time it takes to get through the lines is a little ridiculous. So far, thankfully this is the only Schlotzsky's that this is the case. Been to them all over Texas. read more

free food becouse it has my. birthay so good and thank you so much happy birthay to me the service good too ambiance was good I guess

I always get the turkey original-no mayo. It is always made correctly, fresh and hot. It takes a few minutes to get your order, but it's worth it. Staff is friendly, and I also recommend the salt/vinegar chips. read more

Great sandwiches and always clean inside with quick service. Of course, I have never had a bad experience at any Schlotzky's I have been to. read more

I haven't had food from here since I was a kid and even then I only remembered ever eating the pizza. Ironically it was the best part if the meal. The food was no underwhelming my son refused to eat it and I don't blame him. I hated my sandwich too. Next time I'll just go to Arby's or wait in the long line at chic filet. It should tell you something about your food when people would rather wait 20 minutes in the drive through then eat your food. read more

Schlotzsky's - cars parked in a parking lot - Delis Near Me - Lufkin, Texas

Walked in and every table was dirty. Ordered food, employee was kind. They gave us the wrong food. I had a back and forth discussion of how they gave me the wrong food and finally a manager came by and verified I knew what I was talking about. They made my food correctly (tried the new calzone) and it was a bust. The crust wasn't crispy like a calzone and plus, right before my first bite found a nice long black hair in my sandwich. Needless to say, we WON'T be back. read more

Well, this is officially the worst BBQ pizza from Schlotzsky's I've received. I guess that's the ways it's done here. $10 pizza?? read more

Schlotzsky's - Well, this is officially the worst BBQ pizza from Schlotzsky's I've received. I guess that's the ways it's done here. $10 pizza?? - Delis Near Me - Lufkin, Texas

Ordered 2 sandwiche, 2 chips & 2 drinks via the app from the Lufkin, TX store. When we arrived to pick it up, received 2 sandwiches. Server was very rude & said that was all we ordered. They certainly had no problem charging us for everything! $24 for two sandwiches that weren't even made correctly - there was no avacado on turkey avacado & no onions on French dip. And no, they did not correct the order! We were ripped off. Stay away from these restaurants! read more

Sat in the drive thru for 15 minutes and was late for work. So I left. It was my last resort anyways I will not be going back.

Ordered a Ruben, club sandwich. Asked for extra sauerkraut. Got about 2 tablespoons of kraut on the whole extra large sandwich. They didn't put any thousand island dressing on it. I had one earlier in the week that a friend had brought to me, it was great. I think the crew that was working didn't know how to make a Ruben. read more

I came here for lunch and 20 minutes went by after ordering and no one brought anything out. I went up to the counter and asked about it and they hadn't even started yet. They lost my ticket or something, so I had to wait another 20 minutes for it to be made. 40 fricking minutes for a turkey sandwich. This cut into work time. Won't be coming back here again. They gave free chips for it so ok I guess read more

I love Schlotzsky's usually but my first APP experience wasn't great. I submitted the order at 12:23 and chose a time for the order to be ready for pick up 12:45. I arrived 12:42 and it was busy. I walked in and asked for the order placed on the app and gave my name. The young man had to ask a manager to pull the order up. I waited a bit and it was finally ready at 12:58. The sandwich was what I ordered. I will try again and see if I get a different experience. read more

This place is extremely slow on the drive thru they need to hire more help 40 min to get thru.

Stopped in and ordered a salad to go. Took 10 minutes for one of the five employees to take the pre made salad out of the refrigerator and put it in a bag. Got everything in the bag except a fork. Never again. read more

I like Schlotzsky's, but this one is really no different than any other since it's a big chain, ya know? If you've been to Schlotzsky's in Ohio, you've seen more or less the same one in Albuquerque, or in Lufkin for that matter. This one has a drive-thru, for convenience, if that's of any use to you. I also think there;s a Cinnabon here, but I don't eat it, so that's on you. read more

Service and order accuracy can be hit and miss, but it's consistently good as most Schlotskys are. I recommend Schlotzsky's in Lufkin.

Very good and professional service early this afternoon. The woman who was the cashier also delivered food to the customers and was very quick in her service. She did a wonderful job taking care of her customers. Great tasting sandwiches. Very clean. read more

I ate here almost everyday for just over a month. I have tried a lot of different sandwiches, a few of their soups and salads, their pizzas, and flat breads. Not once was I ever unsatisfied. Their food is very good and consistent. Their customer service is always spectacular. The girls up front are so sweet. I have met the owner a few times and he is extremely nice. I definitely would recommend this schlotzskys location to all of my friends and family. The owner really cares and puts a lot of work into this location. read more

Great food, awesome service! Bathrooms were clean. I've always loved this place but it never fails to keep me happy!

I've experienced better with this restaurant sandwiches. But there salad weirdly tasted like old socks today I swear plus I asked for Xtra ranch n have u seen the size of there salad they only gave me three. Not enough to even cover a quarter of it. I'm sorry to complain about this restaurant I love there sandwiches just they need to please pay attention to there customers requests. BTW the employees were very nice their attitudes were no prob. read more

Worst service in Lufkin Texas did not have what we ordered waited 15 minutes to get told they were out then didn't want to give us a different sandwich . Ordered a different sandwich and 20 min still no sandwich apparently the 5 employees had to get there food first, must be a store meeting 3 tables of customers all waiting but not the employees . More keep coming out with food but not ours. I do not recommend this place poorly managed poor service no body cares! Shitty place to go! read more

This place is very under rated. Perfect sandwiches!!! Reasonable price and great service. Drinks are always good.

I also reviewed the Schlotzsky's in Nacogdoches and stated this in that review, this one blows the Nac one out of the water. The Lufkin store is OUTSTANDING, everything about it was clean and maintained, the staff were very friendly and they definitely are better at following the way Schlotzsky's likely outlines on how to make the sandwiches much better than Nac can seem to. Thankfully I work right across the parking lot at Old Navy so at least I have access to it and don't have to go to the one in Nac! read more

This place is over priced for what it is there buns are ok but that is the only good thing here

LOVE THIS LOCATION!!!! Great service & friendly environment. I got the chicken bacon smoke cheesy and it was so good, I'll be back next week for more. read more

New ownership and management have turned this place around. Friendly staff and good sandwiches, just the way it should be.