Probably one of the most disgusting messes I've seen in a while. Pools of water everywhere. Trash all over the floor. Not a single person cleaning anything. Every table is a disgusting mess. I can understand why nobody is here. Soda machine not functioning. I'll never be back. Shame on you Schlotzsky's. read more

Walked in and went up to the cash register, no line. Was never greeted by anyone. One worker boxed up four boxes of Cinnabon right in front of us without saying a word. Another worker glanced up at us and didn't say anything. We waited several minutes nobody said hello or acted interested in taking our order. Will not be back. read more

Excellent Service and Excellent Food Always fresh & really really really tastes so good read more

Food was great. Service was good. Ambiance was terrible, several tables empty but needed to be cleaned off. Floor was terrible as well. I don't think a manager was present because they wouldn't have let this happen. read more

do not go to the drive thru at this location .i have been here several times before and after ordering a small original sandwich and a medium honey mustard sub sandwich I waited behind another customer for 5 minutes to get their order and leave . then I waited another 10 minutes for my order to be given to me. they gave me the wrong sandwich (something beef not original that I ordered) and there was no honey mustard on the sub. no pickle and one napkin. this location has really slow service and they have gotten orders wrong several times before. I will stop using the drive thru so I can check my food to see if it is what I ordered or I will go somewhere else. this place is well below schlotzsky's usual minimum standards of service and quality. read more

Girl at register said "I don't work up here ever so I'm just trying." While I was able to forgive that, there was no sweet tea. You got rid of the scholtzky brand chips which is a big loss. Sugar cookie was in a plastic sealed bag making it seem really fake and machine made. Best part of my meal was the fact that there was enough hot sauce for the tiny sandwich I was given which is completely unlike any other location. I'm good on going here until this place doesn't feel like Covid recovery wasteland. Don't spend any money here unless you want a terrible lazy version of what schlotzkys should be. This was very disappointing and I hope this place goes out of business. Sad because it was one of the best restaurants in Broken Arrow at one point. read more

I didn't expect much, it's a chain. The portions were ridiculously small for the price, the croutons were burned on my salad. The baked potato soup was cold as ice, as well as the Mac and cheese. I placed a mobile order to be ready at 10:15AM so I would have assumed the food would be 1.) ready when I arrived and 2.) HOT? you guys just opened... how is the food already cold? Assuming I was served yesterday's leftovers that were heated in a microwave. I would absolutely never go back here. read more

We decided to give it a try again. Went by 45 minutes before close and the lights were out and a closed message in the drivethru. The did answer and make food but it was obvious they didn't want anymore customers 45 minutes before close. read more

This is post based upon my last few visits to this location. The staff is beyond incompetent & even worse, under the management of a female named Parker & a man named Josh who'm I believe is the baker or the store manager. From friends complaints about their food & personal experiences that were relevant. It's easy to see what is taken place. The cheese is brick cheese, rather than shredded. I watched recently where an employee dropped a pickle & proceed with the whole "5 second rule". From bad attitudes to cold & lack of concern to proper health management. I wouldn't recommend this location. Only reason I'm leaving a 1 star, is because I can't leave anything lower. There are far better locations & this one is lower than mediocre @ it's best. read more

Schlotzsky's - Folded pizza, cold sliced chicken, raw red onions, bagged bacon bits and a crap ton of carbs. With store bought ranch dressing. - Delis Near Me - Broken Arrow, Oklahoma

Imagine being so hungry that the only thing you look forward to throughout the day is a Schlotzsky's sandwich. Imagine that for the THIRD time in a row they add mustard on that sandwich when you always tell them not to. Imagine the heartbreak. Every other location in Oklahoma never does me wrong, however, this one? Absolutely. I've tried to give yall grace, but I will never be coming here again. Y'all always forget my pickle spear too. What's a girl gotta do (this is so dramatic I'm just hangry and fed up with this location- don't want to be mean but pls do better) read more

Ordered 4 salads one A Turkey Cobb. Totally wrong lettuce and meat and did not receive breadsticks either. I'm ok with being patient due to understaffing but to not get what I ordered is ridiculous especially at the cost of almost $50 read more

Schlotzsky's - Cobb Salad? Not what the menu states it comes with. - Delis Near Me - Broken Arrow, Oklahoma

As usual, my order is perfect and delicious. Idk how you mess up a sandwich but some locations do it easily. The Broken Arrow store is the best. read more

Amazing food and Cinnabons. Wish these were in Colorado. Panera bread is here and it's all right but 5x more expensive.

*Sighs* I don't know if I've ever had a letdown like this. I'm 23 weeks pregnant, and had an epic craving for cinnamon rolls, so I jumped in the car and headed here for an amazing, delicious, super hot Cinnabon cinnamon roll. MAN WAS I LET DOWN. The cinnamon roll that I received was burnt to a crisp on the bottom and hard as a rock. Seriously, I could have thrown it against a wall and you'd probably have to replace the sheetrock. I don't understand how something so delicious could go so terribly wrong. I even tried heating it up in the microwave and the thing wouldn't budge. I should have checked it before I left the drive-thru- but like I mentioned above. How could something so magical go so awry? Now here I am-pregnant, disappointed, and hungry. read more

Don't use DoorDash. Overpriced and undersized sandwiches with no description as to size on the menu. Obviously, a "medium" sizeed sandwich on the pretzel bun is about 1/3 the size of a regular medium sandwich. It look like a children's sized sandwich. But you wouldn't know that from the menu. So by the time it gets to you, you are screwed and your only recourse is through DoorDash. Schlotzsky's takes no responsibility. read more

Me and my family went to this restaurant and they only have sourdough bread which sucks and then while sitting the staff was arguing in view of customers read more

I come in to the Schlotzsky's all the time and it is always a really good and quick experience thought to leave a review today because the customer service was extra good this time my cashier Justine was super super friendly and made my experience a great one! I also liked to purple hair hehe read more

We came here to get a snack. We want through the drive through. Usually friendly employees. I love their pizzas they are always so tasty. The fact that they have sweets makes this place perfect. I work late and don't have much to pick from so when I get out early and rush over to get something from here and they turn the lights off on me, it makes me sad. All they had to do was tell me. The first time they did and I didn't feel bad, but a company should not have the hours of operation open until 10 if they are going to close before that. I understand no one wants to stay late to clean. I rarely go I to a place when it's close to closing time. I probably won't be back at all. I know if someone went into where I work we would serve them and wait on them. read more

Their website says $0 minimum but they charged me extra for having a small order? Just saying....

(Kid Review) My family and I love schlotzskys there food is so delicious and super healthy!

This place blows!!! I waited for about 25 mins in line to barely get anything on my sandwich. Not even the whole sandwich had turkey on it. They gave me the wrong flavor of chips too and it looked like someone realized I didn't want mayo and didn't bother to remake and just left a gross squirt of mayo on one side of the sandwich. Holllly shit. Get it together. I basically just ate bread. I paid $9 for bread. read more

This is my second time coming here to this location; and I have to say it's one of my favorite. The workers are kind and quick. They take my order in a great amount of time and get it out to me even quicker. I am generally on a time crunch between getting places and both times they've gotten me in and out quick because of their good service. The tables are clean and things are stocked up great. read more

First time at this location and my last. The drive thru lady must of had a bad night or must not be friendly in the morning. Two scoffs and a sigh later she handed me my food and stared me down as I drove off. Don't ask what type of potatoes chips they offer because she will mumble "seriously" under her breath. read more

i love schlotzskys but i literally said NO OLIVES (allergic) and as soon as i get my food i go for a bite and guess what?? FULL OF OLIVES. seriously never again i could effn die smh! read more

Quite honestly I debated weather or not to give them four stars... But there was a lovely young gentleman who worked there that changed my mind. When I first got there, out of no where a young strikingly handsome man came towards the counter and satisfied me to every extent. I looked down at his name tag, "Anthony" it read. What a lovely name. That young man took me and my costumer satisfaction seriously and that is why I will be returning to this location. read more

My sandwich tasted like a wet biscuit slathered in nail polish remover. To be fair, I did add the nail polish remover, but that's not the point. IT ADDS FLAVOR OKAY?!? I think instead of stars, they should use greys anatomy characters. #INeedSomeYelp! read more

Schlotzsky's - Delis Near Me - Broken Arrow, Oklahoma

I've always loved Schlotzsky's but this location can't seem to get it right. Anytime we've eaten here it's been drive thru or takeout and I honestly can't remember one time where at least one part of the order was incorrect. Tonight was the straw that broke the camels back. Ordered a sandwich without mayo and it came with mayo, ordered a fiesta chicken pizza and it came with no CHICKEN. I guess I can blame myself for not checking the order before I left, but it's a shame you have to expect something to be wrong every time. I'll take my business elsewhere. read more

Service sucks, place is dirty, had to wait and sit outside for no apparent reason other than no clean tables but employees weren't busy. Also what happened to what used to be awesome bread! Don't bother. read more

Ok. So here's the deal. I love schlotzkys food. It always tastes pretty good, and I enjoy it most every time. The only thing I hate about it is the service/initiative. Pretty much every time I come in, they get my order wrong, and it's really frustrating. The staff doesn't smile, and they don't seem like they care a whole lot. If they'd step up the time and care they put into a customer and their order, this place would be amazing. This seems to be the only location I experience it at, which to me, is a red flag read more

I travel the southwest and eat at Schlotzsky's frequently. This location is among the poorest I have visited. The sandwich was missing ingredients and the bowl of soup was only half full. Customer service is no better. At first I thought I caught them in a bad day but after several more visits it has not improved. read more

I ordered a large turkey and sourdough sandwich. It literally came with turkey, lettuce, and bread. Wth? It would've been amazing if it came with more toppings or condiments. read more

This place has wonderful food however in the past few months something has changed the flatbreads have been very doughy , if I ordered some extra things to be put on it I pay for it but never receive it and when I Address the issue they bring it to me on the side so it's raw . I have also noticed they go through staff like I go through water, so something should change perhaps the manager ? Who knows but We will not be back for sure. I highly suggest if you eat here specially the one in broken arrow make sure you check your food and your flatbreads to make sure they're cooked all the way read more

Tried to call this restaurant 3 times on a Friday night and the phone rang and rang...too bad because you missed out on a big catering order! read more

I am not a big sandwich person, but I love this place! Unfortunately this specific location never has any of their condiments and as a result I will not be going back. read more

not very smart posting you are open till 10 then lying to your customers..got to the drive thru at 9:30...AND THEY WERE CLOSED...I would rate them with very poor customer service...if I had gotten any service at all... read more

Service is friendly, food is fresh and quick. And they have the "100 drink" coca cola machine. Yum

Just got home with a sandwich that had olives on it and have a recipe that says no olives... Call the store and the response I got was "sorry", no offer to make it right. Horrible customer service!!! read more

I like Schlotzskys, but sometimes it's not as consistent as I would prefer. Today, however, it was excellent!!! Thanks a lot!

Love their sandwiches when they are made correctly. Luck of the draw I guess. They need improved management to be sure the sandwiches are made good. This location has not been consistent. Shoot!!! read more

Great place to eat, a lot of Variety, my wife and I do lunch there twice a week. Yum!