BEWARE! Deceitful and misleading business practices. I had Alan come and give me a quote for a…read morewater softener. I was quoted in writing $240 price for installation and $35 for monthly rental. When I received my bill, the cost was $448.51. The HUGE difference was attributed to extra plumbing and labor. They knew that extra plumbing and labor would be necessary, as it was written on my quote, so why did they not disclose the approximate added costs on the quote? Completely misleading. Avoid this company!

CONSUMERS BEWARE! HORRIFIC COMPANY! I have never taken the time to write a negative review of a…read morecompany but I felt an obligation to warn anyone considering this company to be aware as I have never in my life received such absurd treatment and complete lack of discretion or respect. LIED TO DIRECTLY, LIED ABOUT, CHARGED FOR WHAT THEY STATED WAS A FREE SERVICE, NOT NOTIFIED, SUED IN SMALL CLAIMS COURT WHILE TRYING TO CONNECT WITH ANYONE AT THEIR BUSINESS TO HAVE THIS RESOLVED. Never in my life have I not paid a bill. The explicit details are as follows. We contacted this company and explained that we have a complex water system including well pump, whole house filtration system, etc. We were looking for a company to work with for servicing of our systems. Initially we asked if they provided free water testing. They stated that they did. I explained that we were concerned with Chromium 6, as a national report had recently been released showing that a significant number of counties in the U.S. had been shown to have this toxin in their systems. When the gentlemen showed up to do the testing my wife again stated that we were most interested in the Chromium 6, the same toxin that the movie Erin Brokovich was based. The salesperson spoke to my wife for about a half hour about the price of a new water system. Neither time was a cost referenced for the FREE water testing we initially had them out to perform. A significant amount of time elapsed and I received a call from the salesperson notifying me that my bill was past due... I told him we had received nothing regarding this and asked what the bill was for as we only had the FREE water testing done. He then lied to me and told me he had told my wife that there was a testing cost associated with the Chromium 6. My wife was not pleased to be called a liar, but I figured that the salesman saw many customers and had simply assumed he had stated this. I asked that he have his office send a bill for my review and figured I would work with the company to come to a solution. I received a bill while out of town for work and called them once home. While trying to get a hold of the person that deals with billing in their office on several occasions over the next couple business days, my wife calls me and tells me that I had just been served small claims court papers for the $136 bill. $136! Hardly worth a trip to court when I was trying to work this out with them. UNBELIEVABLE!!! When I finally spoke to someone in charge, an office manager, she was indifferent and unapologetic. THE ABSOLUTE WORST CUSTOMER EXPERIENCE OF MY LIFE!!! Protect yourself and find anyone else.

I've had a basement drain issue for about 3 years; every 3-4 months I had to call a plumber to come…read morein and snake it out. The expenses kept adding up and the issue would be solved for about 3 months then it would happen again. Not once in those 3 years did any of the other plumbers actually explain the issue or offer tips to take care of the issue; Sentry Plumbing did. I contacted them through an email late at night; early next morning they had responded and we booked an appointment for a couple of hours later. They showed up when they were scheduled, stated up front what the cost was going to be so there would be no surprise at the end, ran a camera down the underground pipe, saw the issue, explained the issue, took care of the issue, and provided tips for me in order to not have to call another plumber in 3 months. Sentry Plumbing is now my GO TO plumbing company for any future plumbing needs I may have. Extremely professional and friendly, completely knowledgeable, and extraordinarily helpful. They noticed an issue with my bathroom toilet as well and asked if I wanted them to fix it, no extra charge (other than the price of the part which was minimal). Plumbing issues are not cheap but Sentry Plumbing charged less than any of the other plumbing companies I've called for this issue and did NOT receive the helpful feedback that I did from Sentry Plumbing. 5 out of 5 stars ALL THE WAY AROUND. I strongly encourage people to contact Sentry Plumbing for any plumbing issues.

From the owner: Drain backing up? Leaking faucet or pipes? Toilet or water heater problems? We are Marshalltown’s…read morenewest plumbing business, and we are a family owned, veteran owned, local option for all of your residential service plumbing needs!

We are new to Cedar Falls and a plumber who was unable to fit us on his calendar said the "only"…read moreplumber he would recommend was Tony's Plumbing. Dan the service manager and Tim and Austin were prompt, efficient and friendly. They installed 2 toilets, shut off valves for the kitchen and a bathroom faucet.

From the owner: Tony's Plumbing and Heating is a leading provider of a full range of plumbing and hydronic heating…read moreservices in the Cedar Falls, Waterloo, and Waverly areas. New construction, plumbing remodels, boiler service and water heater services are only a few of the top quality services Tony's Plumbing and Heating provides in residential and commercial Projects. Contact Tony's Plumbing and Heating today and ensure your plumbing project is completed on time, on budget and up to code!

After the derecho which caused very extensive damage to my home, I called Hardons to help…read moredisconnect wiring, hvac and electrical. They were swamped with other work but came quickly and performed the tasks.After I had our home reconstructed, I asked them to replumb, rewire and reconnect heating and cooling. They were professional, polite and did high quality work. I have had them for drain/sewer issues and their work fixed my issues quickly. I watched their work and every employee was an excellent worker. I WILL have them for any further work. Marty and his staff remind me of how businesses used to be!

Worthless Company. They stole $400 from me for a deposit and never fixed the issue. they stood…read morethere for 20 minutes and said nothing is wrong. DO NOT USE THIS COMPANY!​