I called Sunday April 19, 2026 and the after hour person, Dane, took a thorough message, "What was…read morethe possibility of a service person coming between Monday or Tuesday to clean our fireplace gas insert as well as clean our Ac compressor. We were listing our home for sale much sooner than anticipated." I received a call Monday morning saying they received my message and they could schedule us that day as they had just had a cancellation that was actually for our area. By 11:00 Am that day the service person, TJ came out and cleaned the AC compressor and gas insert and glass. I was thrilled when I saw how fabulous the fireplace looked. Thank you Colony Heating and Ac and Thank you TJ!

2 years ago in the winter, I awoke to a cold house. I was new to the city, so I called around…read more Colony was the first available. The technician was efficient and the price reasonable. However, due to it being a Saturday, I was charged a $250 weekend service charge. The problem was that drifting snow had blocked the outflow pipe. While the technician was at my home, he received a call from my neighbor experiencing exactly the same thing. The technician advised him to clear his exhaust pipe. No charge. I did not object to the technician's service fee, but felt the weekend fee excessive, especially since my neighbor was treated fairly at NO CHARGE. Colony profited unreasonably and lost my business because of it. Dr. Sisson

Mackenzie was great to work with. She took time and showed genuine interest in us and our Bathroom…read moreproject and was especially helpful in finding a different faucet when the first one did not work out. She facilitated a quick replacement and return. The only reason for not 5 stars is the company's system for sending messages back and forth is a little slow.

This review reflects my experience as a customer researching different lighting options for a home…read more I have not purchased anything from Ferguson Bath, Kitchen & Lighting Gallery yet, but my partner and I visited last weekend to look at lighting to go above our dining room table. I was very impressed with the show room when we arrived, and it seems like they offer lighting across price ranges - there were a few beautiful pieces on sale that were affordable and seemed like a great value, which really excited both of us! We were greeted immediately when we came in, and the sales associate asked whether there was anything specific they could help us with. Since this was just a looking trip, we declined to be walked through the store, but we were checked on several times and had many of our questions answered throughout our shopping trip by the helpful staff. We're looking forward to returning in a few months when we have a better vision for our dining room and know exactly what we want.

We're so fortunate Ben from Midtown Chimney Sweeps inspected our fireplace…read more In a nut shell, our fireplace is not safe. We are not certified in chimney inspections. When Ben showed me with a flashlight current damage and multiple pictures, I couldn't believe how much deterioration there was. We had a chimney fire in the spring. We burn fire nearly everyday from October to May. We were given a bit of wood to burn in the winter. The fire happened when I started burning the free wood and we chalked it up to the wood. Wrong!!! I learned so much. Ben explained everything! He knows his stuff. He is definitely a professional in his field. Since we did have a fire, he wrote an extensive report for our insurance company. Very professionally written with lots of information and pictures. The work that needs to be done is extensive. Our unique problem is not something they can fix. Besides the inspection fee, they did not and can not gain any additional profit with this inspection. We are so glad we called Midtown Chimney Sweeps.

Jon was on time, explained his qualifications, and completed the chimney cleaning quickly. He put…read moredown cloths to protect my carpet and cleaned up carefully when he was done. He also offered to check our dryer vent to see if it needed to be cleaned. They offer a discount if they do the dryer vent in the same visit, but he gave an honest evaluation and said it did not need to be done. Jon was friendly and professional.

First off, "Jolene D" who posted here, is the wife of the owner. She also posted on the competitor…read moreand gave them a poor review. Not cool! He came out last fall, knew what he was talking about, gave me a rough estimate, then told me he needed to write it up to make it official. After not hearing back, I emailed Jolene a couple of times. She finally emailed this to me: "David said he cannot send you a bid as he cannot honestly give you a honest bid. He says call him in spring so that he can get up on roof so that he can give you a accurate bid." I copy and pasted this from the email. I called her and told her this is NOT what he just told me the other day! The verbal estimate he gave me included EVERYTHING that could possibly be done! I guess because I live in the historic district, and I told him I wanted him to do it on the spot, he figured he could squeeze more money out of me. Either way, they lied. I ended up using Midtown Sweeps out of Waterloo. The guy is honest, does great work, and the cost was half what David quoted me.

I called three different chimney sweep companies for a rental unit I take care of. One never…read morereturned either of my calls. The other two both said they did the same thing, inspect the chimney for safety and if it's ok, clean it. DC Chimney charged $85 and the other charged $130, I scheduled with DC. They got me in within a week. Dave, the owner, came on time, did a thorough check and determined that is was not only safe, but clean. He just charged me $65 for the inspection and offered some free advice. I would definitely use them again.

I contacted Rabe because a family member raved about them. I did not have a similar experience…read more I asked for an estimate to remove an old wood burning heater and then cap and seal the chimney (in a garage). They never came by. I called again, they were going to be in Vinton and could probably come by to check it out. Never heard from them. A few months later, I called and left a message. Nothing. I tried one more time and left a message as the person (not using the name on purpose) in charge of scheduling these types of appointments is always out, probably installing a fireplace. I removed the wood burner myself, it wasn't difficult. Now I need to get a cap on it to stop the rain from coming in. Needless to say, I will not patronize this business after this experience. Apparently, not returning phone calls is the norm around here; some other businesses I have contacted have done the same. Glad they have enough business.

From the owner: Since 1979 Rabe Hardware has been Eastern Iowa's most trusted contractor for quality residential…read moreand commercial solar, geothermal, HVAC, plumbing and electrical products & services. Our professionally trained technicians and installers, customer service and honest, hard work are the reasons our customers continue to call Rabe Hardware for all their home comfort needs. Whether you need to save money on fuel bills, have a plumbing emergency or need to schedule a routine check-up on your heating and cooling system, the Rabe Hardware family is here to help - day or night. Proudly serving customers across Eastern Iowa in Cedar Falls, Cedar Rapids, Iowa City, Waterloo and the surrounding areas.

Very friendly, professional and got the job done well. Showed me some small cracks in my mortar and…read morerecommended products to do easy repair. Also took extra time to show me how to operate our floo and lengthened the chain. I couldn't find it previously because the chains were too short and far up in the chimney. Prices were very reasonable, and I will definitely be using him in the future. I would highly recommend.

Had to get a water heater replaced. They are affordable and took time to answer my questions…read more Flexible schedule and we're very friendly.

The whole staff--from showroom personnel to installation team-- was helpful and knowledgeable!…read more They steered us towards an efficient system within our budget, and didn't try to sell us more than we needed, just to get a bigger check. Everyone was polite and courteous, and working with them was a real pleasure!